5/5
Karen was brilliant all the way through my sale. Wouldn't go anywhere else.

Trusted Agent profile · North Yorkshire, West Yorkshire and South Yorkshire
Verified
★★★★★
729 reviews across 4 offices and 2 platforms
Preston Baker has four offices, in York, Moortown - Leeds, Selby and Sheffield (North Yorkshire, West Yorkshire and South Yorkshire). Together they have 729 reviews on two platforms, rated 4.6 out of 5 overall.
723
Reviews on Google
All 4 offices
6
Reviews on View Agents
All 4 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used this agency to sell my parents house. They turned up on time to view the property and from the beginning were attentive and professional. I had a total ...Read all 3 from sellers
I'd like to thank Charlotte and the team at Preston Baker Sheffield! Absolutely fabulous job and team with professional throughout. We had the keys with 3 ...Read all 2 from buyers
Preston Baker's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Karen was brilliant all the way through my sale. Wouldn't go anywhere else.
5/5
Karen, Minnie and the team were amazing in getting a fast sale at asking price. Would recommend to anyone.
5/5
It was a very difficult sale but the service and support received from Preston Baker especially Karen was outstanding!
5/5
Karen Preece at Preston Baker sold my house. She was highly efficient and I would recommend her and Preston Baker.
5/5
Great service from all the staff dealing with our sales. Karen was very helpful & informative every step of the way. Would definitely use them again.
5/5
I was abroad when the sale of my house went through, and Karen managed everything very efficiently and smoothly, keeping me informed throughout. Many thanks!
4/5
Karen Preece was my Client Care Manager and was very efficient at progressing the purchase and keeping me up to date.
5/5
We found the service from Karen and the team to be fantastic during what was an extremely stressful time. There were definitely times when we felt they went above and beyond in order to progress the sale.
4/5
Karen in the York branch was really helpful with weekly updates and a no nonsense approach to problems that came up. Really good when our chain collapsed - very quick to react.
5/5
I moved to Preston Baker from another estate agency in York due to poor service. They were much more professional and did a fantastic job all the way through the process.
Thank you Jamie. We are really glad we were able to help. Kind regards, Team PB
5/5
We brought a property through Preston Baker and Karen Preece dealt with us. She was very professional and dealt with requests swiftly, if I was going to sell and purchase a new property I would certainly go through Preston Baker.
5/5
Karen in sales progression has been absolutely amazing! Keeping me updated at every available opportunity. It's been a rocky ride getting to exchange and complete on our first property but we're finally there! Thank you!
5/5
Karen worked very efficiently and effectively to manage our sale through to completion. She was always one step ahead of the game with great communication skills and good focus on the detail. Just the person you need.
5/5
Karen Preece was our Client Care Manager on both sale and purchase. She was very efficient, progressing both transactions, solving issues that arose along the way and keeping us up to date.
5/5
Preston Baker were a very good choice for us, we received first class service from beginning to end. The excellent updates and service from Karen Preece was really appreciated when things got complicated and needed sorting out, she got things done, thank you Karen.
5/5
Excellent professional and friendly service, from finding a buyer for my property, to negotiating the contracts and helping the process go as smoothly as possible and helped with any problems when they arose. Karen was simply an excellent negotiator. Would recommend Preston Baker to anyone - well worth the money.
5/5
Fantastic service. Made the whole process simple, even after the first sale fell through. Very proactive and kept us up-to-date throughout the entire process. Thanks again!
5/5
Bought my house through Preston Baker. They were extremely helpful from beginning to end. Knew lots about the property, very professional throughout and kept me up to date with anything I needed to know. Never had to chase them!! Couldn't have asked for anything more. Highly recommended!
5/5
5 Week sale stc
Preston Baker have been excellent in agreeing a full asking price sale in 5 weeks from market launch, all the staff in the Moortown office have been outstanding in all aspects of the sale from the sale particulars to the final offer price a big thank you to all Mr & Mrs Markham
5/5
Fantastic Service
Just wanted to comment about the fantastic service Claire at PB has given me in my search for a property. Claire is thorough and professional at all times and really does go to great lengths to help. Thank you its been a pleasure to deal wth you.
5/5
The New Guys In Town
I used this agency to sell my parents house. They turned up on time to view the property and from the beginning were attentive and professional. I had a total of four agencies round. Whereas all undoubtably would have done a good job this agency seemed a touch different and being new to the area, keen and hungry. Throughout the selling process I was kept informed via e-mail, phone calls and texts and their advice on when to conclude the bidding process was spot on. I got a good price from an excellent buyer and I felt that the whole process was made as painless as possible, Thanks to the Preston Baker team in Sheffield A Great Job!!
Hurrah! Thank you for your review Richard.
1/5
Had an awful landlord & letting experience at a property Preston Baker did the advertising and contract drafting for - told them about my issues but they didn't care as they weren't managing the letting, just advertising it; fair enough. But they could have done something for us with them having the landlord's ear. Some of our problems were exacerbated by poorly worded parts of our tenancy agreement - which made dealing with the landlord harder than it needed to be. Whenever he referenced them he would argue that they were in favour of something good for him and bad/awful for us. Whether he was telling the truth or not, we can't be entirely sure. Some of our problems included: incorrectly overcharging for things & refusing to acknowledge the facts on how to work things out the right way, burying his head in the sand and delaying essential works, making us pay for things broken due to wear and tear from regular and proper use (his responsibility), leaving his own goods on our property without permission, attempting to charge OVER TEN TIMES what a deposit dispute service agreed was a reasonable charge for the works needed on the property after we vacated, still contacting us asking for more money for this after the dispute service settled the matter (so we still had emails off him after getting him out of our lives). We were unlucky in getting an unstable landlord (he had neither the time, money or soft skills required to be a good one) but PB could have mitigated some of our issues but didn't.
5/5
Great service, they are on-the-ball from day one, efficient, polite + happy to help
5/5
What a fantastic job Preston Baker Moortown did selling my house! It was put on the market on Boxing Day and was sold above the asking price before the end of the first week in January! (Other agents had been trying unsuccessfully to sell …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Preston Baker has 729 reviews across its four offices, rated 4.6 out of 5 overall: 723 on Google, 6 on View Agents.
York has the most, with 491 reviews rated 4.5 out of 5, followed by Moortown - Leeds with 122.
The four Preston Baker offices, by town:
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Richard wrote: "I used this agency to sell my parents house. They turned up on time to view the property and from the beginning were attentive and professional. I had a total ..."