5/5
Rating only, no written review.

Trusted Agent profile
★★★★★
200 reviews across 2 offices and 3 platforms
Poole Townsend has two offices, in Kendal and Barrow-In-Furness. Together they have 200 reviews on three platforms, rated 4.6 out of 5 overall.
173
Reviews on Google
All 2 offices
23
Reviews on Facebook
Business-wide
4
Reviews on Trustpilot
Business-wide
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Poole Townsend's two offices, most reviewed first. Each has its own page.
Poole Townsend is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
Poole Townsend and its branches won awards at The British Property Awards in one year, most recently 2023.
British Property Awards winners in one year, the group and its branches: 2023.
2023 1 Silver The British Property Awards 2023 winners
Source: The British Property Awards winners lists, as published, linked by year.
Showing 172 reviews on Google only. Show every review
5/5
Rating only, no written review.
5/5
Friendly efficient and good service. Cally is very good and helpful. My sale fell through twice but they were quick to find new buyers. The service was very efficient and friendly.
5/5
Really helpful and informative. Especially Caryn and Sophie who have been very patient with me as a first time buyer and needed everything explaining. Would definitely recommend!
5/5
Andrew and his team have given us an excellent service. We moved into an apartment in Kendal a few weeks ago, and nothing was too much trouble. … More
5/5
Bought a house advertised by Poole Townsend completing in December last year. They were patient with me asking lots of questions over the course of the sale, and responded to enquiries/worked through their steps within a reasonable amount … More
4/5
Painless well done all
5/5
Lyn and Fiona were incredibly helpful in arranging my mortgage and were extremely knowledgeable and professional in helping me to navigate buying my first home.
5/5
Poole Townsend have always been extremely helpful and professional in all our dealings with them. Our property was purchased and sold through them and the service has been exceptional. Would definitely use them again.
5/5
As a landlord, staff are friendly and helpful. They manage properties extremely well with regular inspections and quick responses to emails and actioning tenants requests for work that needs doing promptly. Would recommend them to anyone for buying, selling and renting.
5/5
An excellent experience, the staff i dealt with were friendly, professional and very knowledgeable. Easy to contact and an absolute pleasure to deal with. Highly recommend.
5/5
As always, a five star result from the team at Poole Townsend. Thank you to Joanne Grisdale for supporting my parents in organising Trust documentation.
5/5
Great service from start to finish. I’m really happy with everything. Andrew and his staff are so professional and friendly.
5/5
Rating only, no written review.
5/5
Very good estate agency ,well organized and very proffesional.
5/5
I have been using Poole Townsend to manage my properties for several years and their service has been first class. Andrew Sanderson has been highly professional throughout and I have no hesitation in giving a recommendation.
5/5
Cally and the team have been fantastic at keeping us informed each step of the way during our house sale. We have instructed Poole Townsend as our conveyancing solicitors which has made our process so much easier. The photos and brochure were produced quickly and feedback has been given after each viewing, resulting in a speedy sale of our property. Many thanks to all the team for such professional and speedy service.
5/5
Really friendly and efficient service. Emails (and daft questions) answered quickly and professionally. Did everything they could to accommodate a convenient viewing. Really impressed.
5/5
Excellent service. Kept us fully informed at all times. Very efficient
5/5
Rating only, no written review.
5/5
All agents are brilliant up this point. We have agreed to purchase a property, and are very happy with how everything has been handled. Highly recommended for Kendal.
4/5
Dry friendly and helpful staff
5/5
First class. Courtney in particular was prompt, personal and professional.
4/5
Courtney (Barrow branch) has been incredibly efficient, responsive and helpful for our journey so far!
5/5
Contact with all staff has been professional and friendly. Poppi has been excellent, she had kept us well informed, answered any questions promptly, clearly explained the process and has been very reassuring :)
Hi Alexandra, Thank you so much for your recent feedback of our barrow team and in particular the service you have received from Poppi. She always makes sure she keep all her clients up to speed and achieve the best results! We look forward to helping you again in the future.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Kendal has the most, with 120 reviews rated 4.7 out of 5, followed by Barrow-In-Furness with 107.
The two Poole Townsend offices, by town:
Yes. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 1 other industry award since 2023.