Trusted Agent profile

PLATFORM estate agents in Glasgow, Edenbridge, Cardiff and 1 more

4.7

★★★★★ Excellent

466 reviews across 4 offices and 3 platforms

PLATFORM has four offices, in Glasgow, Edenbridge, Cardiff and London. Together they have 466 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

440

Reviews on Google

All 4 offices

Facebook logo

4.6 / 5

11

Reviews on Facebook

All 4 offices

Trustpilot logo

15

Reviews on Trustpilot

All 4 offices

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Our offices

PLATFORM's four offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for PLATFORM, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews on Google

Showing 440 reviews on Google only. Show every review

5/5

Google

Completed the sale of our house today. In the current difficult market it's hard to know what is a realistic price, and Tom's valuation was a fair bit below other agents, but very quickly started to generate viewings and we had an offer within a few months. Achieving a good sale of a large family house is highly valued & Platform did so with friendly speed and efficiency. We must also single out Toni Keath for all her help, always at the end of a phone and often updating us on progress before we'd thought to ask, which was hugely reassuring. We'd recommend Platform Property to any other sellers in the area.

Sophie · 22 June 2018 · Platform Property

Agent replied · 20 June 2024

Thank you for taking the time to leave us such a great review Sophie!

5/5

Google

Huge thank you to all at Platform for selling our home - everyone in the team was extremely helpful! We ended up having quite a drawn out sale but they were on top of things the whole way through. Special thanks to Toni in the Sales Progression team who did an amazing job and was constantly in contact with updates. The whole team work extended hours which is a real benefit compared to most other Estate Agents. Would definitely recommend them - there is a real personal touch with their approach to selling your home.

Sarah · 22 June 2018 · Platform Property

Agent replied · 20 June 2024

Thank you for this fabulous review Sarah!! We hope you Alex and your new arrival enjoy your fabulous new home!! Stay in touch, we are only a short walk away!

5/5

Google

We bought and sold through Platform Property in 2017 and the process was well handled from start to finish. Tom and his whole team are enthusiastic, realistic, efficient and friendly. We loved their local knowledge and the way they marketed our house - the photos were great. It was also a real bonus that they work weekends and are contactable for longer office hours than other agents. A special thank you goes to Toni, our sales progressor. She seemed to be the one person keeping the whole chain moving, and was brilliant at keeping in touch to let us know how things were progressing. She was incredibly patient with all our questions and kept us calm when things got a little fraught! Toni definitely made the stressful business of house selling & buying a lot more pleasant and it was so reassuring to know she was working on our case. I would highly recommend Platform to anyone looking to put their house on the market. Excellent service.

Emma · 22 June 2018 · Platform Property

Agent replied · 20 June 2024

Thank you Emma! We miss our dealings with you! Please stay in touch, we are keen to see how your grand designs take shape!!

5/5

Google

I recommend Platform Property without reservation. Tom and the team were fantastic, suggesting a realistic sale price that was achievable unlike other local agents I had valuations from! I am so glad I listed the house with Platform. They are a professional and caring agency, who basically 'held my hand' throughout the stressful process of selling my home and kept me informed of progress throughout. I cannot fault the service I received and have no hesitation in suggesting to any other prospective seller or buyer that they would be safe in their hands. The team are knowledgeable, personable and friendly and very hard working! Thank you all at Platform Property.

Charmian · 22 June 2018 · Platform Property

Agent replied · 20 June 2024

Thank you Charmian! We hope you are enjoying your new home!

5/5

Google

Rating only, no written review.

Teresa · 27 March 2018 · PLATFORM London

5/5

Google

An all round excellent service - efficient and friendly staff, brilliant photos and sold swiftly and painlessly for the asking price!

Ali · 22 June 2017 · Platform Property

Agent replied · 20 June 2024

A fab review! Thank you Ali!

5/5

Google

Professional and efficient, the photos they took were amazing and the fee was very reasonable. would definitely recommend!

Laurence · 22 June 2017 · Platform Property

Agent replied · 20 June 2024

Thank you Laurence!

5/5

Google

Thank you so much Tom , Sofie and the platform team!! You make house selling a pleasure!! Who ever said it is the most stressful time in their lives clearly have had the wrong agent!!!

Angela · 22 June 2017 · Platform Property

Agent replied · 20 June 2024

Thanks Angela! You are very kind. Team Platform

5/5

Google

In the murky world of estate agents Platform Property headed by Tom Gilbert are by some distance the best property team I have dealt with . They completely understand all aspects of the process and at all times act with honesty and integrity - despite in my case being faced with the most complex of issues , they juggled and held the chain through to completion undaunted by an ever changing challenges . Very well done and thank you .

Michael · 22 June 2017 · Platform Property

Agent replied · 20 June 2024

Thankyou for taking the time to leave us a review Mr Harvie - your sale was one of the more challenging to keep together but we got there in the end! We are delighted you are able to move onwards! Stay in touch!

5/5

Google

Quite simply- The best there is. To say the team at Platform have gone above and beyond for myself and my family in this last 7/8months, due to harrowing personal circumstances, is a huge understatement. As a company they have held out hands through some of the bumpiest rides never being pushy or overbearing. Only ever being sympathetic and totally understanding and literally bending over backwards to help and make things as easy as possible for us. From putting my mother and fathers house on the market to securing a property for them to move into as quickly as possible- they have been a dream to deal with. They have something very special and rare and that's the fact they care! Yes they are a successful and totally professional business, that I have no doubt will only continue to grow and prosper, BUT at the heart of it all they are lead and run by thrououghly good and kind people. And when something goes wrong or life throws a curve ball they are EXACTLY the people you want in your corner. As a family we have recommended them to anyone we know looking to buy or sell property and we would now never use anyone else again. Thank you just doesn't seem enough. But there it is. Thank you so much Platform - what a wonderful company you are.

Bonita · 22 June 2017 · Platform Property

Agent replied · 20 June 2024

Bon - THANKYOU, what a review!!! Stay in touch!!

5/5

Google

We recently used Platform property to sell our old house and also purchased our new house through them. The communication, efficiency and all round service was second to none. We would highly recommend their company to anyone looking to sell their property. If or when we move again we will definitely be using Platform.

Jamie · 22 June 2017 · Platform Property

Agent replied · 20 June 2024

Thank you for leaving us this kind review Jamie. We wish you both and the new arrival all the best. Stay in touch! Team Platform.

5/5

Google

Buying a house is usually one of the most stressful things you'll do- especially when you have a 9 month old baby attached to you hip! However, Dan was phenomenal. We were blown away by how attentive he was; immediately returning calls (even on days off!!) and emails. The whole process was swift and hassle free and we are in no doubt that it was all due to Platorm Property and how they view buying and selling houses. They made it so easy we might be tempted to move again soon (might not tell my husband that just yet!!)!

Rebecca · 22 June 2017 · Platform Property

Agent replied · 20 June 2024

Thank you Mrs Stokes for such a great review! Dan does a fabulous job here at Platform and provides everyone (including our buyers) with that level of service. We wish you and all your family the very best....we may see you soon by the sound of it!

5/5

Google

We used a number of estate agencies before we met Tom; he was full of ideas and enthusiasm to help us with our sale - for the whole journey. Once we were onboard he kept in touch and introduced us to Dan, George and Toni , who were excellent; always polite and very helpful. A special thank you to Toni for all her hard work. She kept us all sane during a very tough last couple of months before completing. Well done and thank you!

J · 22 June 2017 · Platform Property

Agent replied · 20 June 2024

Ana thankyou for taking the time to share your experience using Platform Property. We are delighted you managed to make your desired move after a long period on the market with our competition. Stay in touch, we are sure to see you around, give us a wave!!

5/5

Google

We sold our house through Platform Property and I'd have no hesitation in recommending Tom and his team. The marketing and photography of our house was outstanding and resulted in us achieving a price above our expectations.

Brett · 22 June 2017 · Platform Property

Agent replied · 20 June 2024

Such a great review Brett! Thank you!

5/5

Google

Platform Property are breath of fresh air! Tom and his team are professional, enthusiastic and straight talking. The team are always on hand to help and offer advice. They offer great value for money with the service they provide and also with the quality of their marketing (beautiful photography for example!) It’s far more than about just numbers for Platform Property and that’s why I definitely recommend using them.

Ed · 22 June 2017 · Platform Property

Agent replied · 20 June 2024

Thank you for taking the time to write a review Ed, we very much enjoyed dealing with you and your brother. Let us know when you are ready to sell the next one!

5/5

Google

The team at Platform Property have been excellent since our first meet. They answered our questions promptly and most importantly honestly...we sold our property within two days, and above the value we were expecting.. since that day they have continued to answer any queries we raised and saw through the deal without issue. They have always been approachable and I have no issue in recommending them over any other agent. Wishing them all the best for the future, Steve and Jaimie

Steve · 22 June 2017 · Platform Property

Agent replied · 20 June 2024

Thanks Steve, we enjoyed acting for you and Jamie. Best of luck in the new house! Stay in touch! Team Platform.

5/5

Google

We purchased our property from Platform which was a great experience. We had an extremely hard time when it came to selling our property and moving into our dream home. Everything that could go wrong did, sale fell through, buyer pulling out, paperwork not completed, you name it it happened to us. To say we were feeling a little down trodden would be an understatement and our faith in estate agents was near to zero. Then we met Toni from Platform. Toni was like a shining beacon in a dense, dark wood. If it wasn't for Toni I believe we would still be living at our house in Bromley. Toni is exemplary at her job, she is thorough, determined, pragmatic and above all she is honest and friendly. I can't thank Toni enough for her help in moving and she is a true asset to the company. During the process she actually felt like a friend who had my back and wanted the best for us.

Helen · 22 June 2017 · Platform Property

Agent replied · 20 June 2024

Helen thankyou for taking the time to leave such a fabulous review! We very much enjoyed dealing with you (especially Toni!!) despite being such a turbulent situation at times. We all wish you the very best in the future!

5/5

Google

The team at Platform are absolutely superb. Each member of staff we came across was very knowledgable, personable and helpful. After they came to value our home we didn't even have another agency in as we could tell they were at the top of their game. Moving home can be stressful and because platform have a dedicated sales progression team we felt that they were doing everything they could for us during the stressful times, it is clear when dealing with other agents in the process just how good platform really are! Don't hesitate to sell or buy with Platform, you won't regret your decision!

Naomi · 22 June 2017 · Platform Property

Agent replied · 20 June 2024

Such kind words! Thank you so much! It was an absolute pleasure dealing with you and the family! We are delighted you managed to make your desired move! Stay in touch! Tom.

5/5

Google

We cannot recommend Platform Property highly enough! Tom initially showed us round the property. He was very polite and courteous and was helpful and knowledgable about the house and the vendor. From putting the offer in to completion, no matter which member of the team we spoke to, they were always polite, friendly and did what they could to help or answer questions. Sophie, George and Dan, as well as Tom were all brilliant and we can't thank them enough. Would recommend to anyone!! Thanks Platform!!

Sara · 22 June 2017 · Platform Property

Agent replied · 20 June 2024

Thank you Sara - it was a great pleasure dealing with you for your purchase. What a fabulous house you secured!! Stay in touch and I am sure we will see you around!

5/5

Google

We purchased a house that Platform Property were selling. From the first viewing through to completion, they were excellent to deal with. During the viewing they were professional and courteous without being overly pushy. Once the purchase was complete we received a lovely gift from the team. I don't plan to move again, but if I did I would use Platform Property to sell my house.

Robert · 22 June 2017 · Platform Property

Agent replied · 20 June 2024

Thank you Robert!

5/5

Google

I would not hesitate to recommend Platform Property to anyone thinking about moving house. Tom was brilliant from the start, very straightforward and certainly clear on managing expectations unlike other agents I met. He had my house under offer very swiftly and as I struggled to find the perfect house for me was in constant contact with anything new he had coming up. Tom actually found the perfect house for me and let me see it before it went on the marked and his judgement was right and I made an offer on the front door step. For various reasons including the chain falling through twice the whole transaction was very lengthy. Tom and Dan kept me updated and even when I was being a terrible pain by emailing every five minutes to find out if we had 'any news' and also when I was being a real moaner they were patient and very pro active with pushing things on. As an aside I think when your agent makes the effort to pop in the day after you move to congratulate you it really does say a lot about their investment in their clients.

Laura · 22 June 2017 · Platform Property

Agent replied · 20 June 2024

Thank you Laura!

5/5

Google

We recently used Platform Property to sell our home and they were excellent. Professional, knowledgeable and courteous they managed our sale with great efficiency. Tom came round for the initial meeting and he clearly knew his stuff. Once instructed the photos were fabulous, the write up creative but totally realistic and they found us a buyer within 4 days of the ad being posted. I'd definitely recommend them. In fact, I already have and my friend has instructed them for their house sale.

Kelly · 22 June 2017 · Platform Property

Agent replied · 20 June 2024

Thanks for the kind words Mrs Lewis, it was a pleasure dealing with you and we are delighted you and your family secured such a great house! Thank you for the recommendation too - £120 John Lewis vouchers en route! All the best.

5/5

Google

I used two estate agents before thankfully meeting Tom. I had been given unrealistic valuations on what my property could achieve in the current market just so that the agents could get me onto their books, it became apparent quickly that this is one way Estate Agents are measured and rewarded. Once signed up with the agents we became invisible very quickly. I met Tom a few months after our property had come to market and signed up with Platform Property. Tom is pro-active, honest and empathetic and these qualities transcend down through to his staff. Platform Property offer a unique approach to estate agency that gave me confidence and faith in the process, I never doubted them and they didn't disappoint. Tom is tireless in his efforts, always trying new and innovative ways to sell your property. HE NEVER GIVES UP! He constantly gave me updates on what was going on and was always one step ahead, this was very re-assuring. I would recommend Platform Property to anyone who wants to sell their home and get an honest and professional service. If Tom can't sell your property , no one can!

Claire · 22 June 2017 · Platform Property

Agent replied · 20 June 2024

Thank you Claire! We hope all is well!

5/5

Google

I've not written a recommendation on here before but I think this one is more than deserved. I've had the most stressful house sale and purchase, due to outside influences, but I have to say Platform Property have been amazing. Toni, their after sales lady is just unique. She's lovely, friendly, determined and gets things done. I'm sure our chain would have broken down without her tenacity. Thanks to Tom and his team. Really impressed as is everyone in our chain. Toni has helped us all, not just Platforms clients,. Great service.

David · 22 June 2017 · Platform Property

Agent replied · 20 June 2024

Thank you David for sharing your experience! We really enjoyed dealing with you and Janine, what a fabulous house you secured! Stay in touch!!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about PLATFORM

Which PLATFORM office has the most reviews?

Glasgow has the most, with 195 reviews rated 4.6 out of 5, followed by Edenbridge with 190.

Where are the PLATFORM offices?

The four PLATFORM offices, by town:

  • Cardiff: Dumballs Road, Cardiff, CF10 5GD
  • Edenbridge: The Dairy Swan Lane Farm, Edenbridge, TN8 6AL
  • Glasgow: Anderston Quay, Glasgow, G3 8BG
  • London: Marble Arch House, 66 Seymour Street, London, W1H 5BT
Has PLATFORM won any awards?

Yes. In The Trusted Agent 2026 awards, Edenbridge won Trusted Agent.

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Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Reviews may appear on more than one platform.

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