5/5
Rating only, no written review.
Agent replied · 20 June 2024
Thank you Sue!!

Trusted Agent profile
★★★★★
466 reviews across 4 offices and 3 platforms
PLATFORM has four offices, in Glasgow, Edenbridge, Cardiff and London. Together they have 466 reviews on three platforms, rated 4.7 out of 5 overall.
440
Reviews on Google
All 4 offices
11
Reviews on Facebook
All 4 offices
15
Reviews on Trustpilot
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PLATFORM's four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for PLATFORM, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 440 reviews on Google only. Show every review
5/5
Rating only, no written review.
Thank you Sue!!
5/5
Who can say they miss their estate agents? Brilliant team, great service and a really lovely bunch of people. Recommend them highly. Thanks guys!
Thank you Karin for your kind words. We are delighted you and the girls secured your fabulous new home!! I am sure we will see you around Oxted very soon! Stay in touch. Platform Property.
5/5
A pleasure to work with from start to finish when selling my house. Always available and willing to go the extra mile to ensure a smooth process.
We will always go the extra mile!! Thank you for such a great review!
5/5
Listed with Platform on the Saturday, viewing on the Sunday, under offer on the BH Monday - All done over the Bank Holiday weekend - 7 days a week agent is clearly the way forward! Unbelievable, thank you Platform!
No problem! Our 7 day trading has been key to our rapid growth and local success. We really really enjoyed dealing with you and wish you the very best in the future. Be sure to stay in touch!!! Platform Property.
5/5
Dealt with Toni in a complex chain that had many problems. She was very professional and very helpful throughout. A highly efficient member of staff to have on the team!
Thank you for your kind words Tom, they mean a lot from another estate agent. Toni is a key member of our team, and like all of us here at Platform Property, she strives to deliver a brilliant service. Until the next chain!
5/5
We found the whole experience from beginning to end was excellent with the team at Platform Property. This is how buying a house should be, personal and professional. Thank you.
Thank you for your great review Karen! You bought a fabulous house! Stay in touch!
5/5
House sale went through in record time, the whole team may be young, but a more professional, genuine & dedicated group of people in estate agency I have yet to come across. I thoroughly recommend and endorse the team, thank you again.
Mr Hobdell thank you for taking the time to share your experience, you nearly instructed a Purple online agent before you met us! The rest is history, we found great buyer for your home in good time and you made your desired move - best of luck with the new building project!
5/5
I have just completed a sale through Platform Property and I am delighted to say they were extremely professional in the execution of their duties. Tom and his team were all very informative during the whole process, and courteous throughout. I would highly recommend them
Thank you for your review Richard, it was a pleasure dealing with you. Best of luck in the future.
5/5
Platform Property were not my estate agents but they were involved in the chain of 5 that I was caught up in. I must congratulate and thank Toni for her very hard work, she didn't just work for the people she represented she worked for everyone in the chain and made certain we managed to exchange late on a Friday. Thanks again.
I have spoken to you since but thank you again John for this great testimonial. We would be keen to help again in the future if required. Best, Tom.
5/5
I have had dealings with Platform as a solicitor and it has to be said they have been excellent. It makes the world of difference when an agent is proactive and goes out of their way to assist. I can certainly say that this is true of Platform. In particular, Toni Keath has been great to deal with at Platform. She is always willing to help go that extra mile to make things happen. Platform are a prime example of why you should instruct a good local agent and not cut costs and go with an internet based agent.
Thank you for your kind words John - we found dealing with Wellers Law Group an absolute pleasure and hope to have dealings with you again soon! Tom.
5/5
Platform Property were representing the house sellers of a house we purchased recently in what was a complicated, large chain of 6 houses. During the 6 months it took to get the purchase complete there were many complications and more than a few times when everything almost fell through. It was stressful, often confusing and information flow was not the best because of the large chain and number of agencies and solicitors involved. However during the whole experience Platform Property where the guiding light, leading the way to get things moving and complete. This was over and above my own estate agent who for much of the process were nowhere to be found and only really ever seemed to get into action when Platform Property had got the information, sometimes information from our own buyer! We dealt with Platform Property more than our own esate agent and they provided me most of the information and from what I can tell they did this for most of the people in our chain. At the centre of this was Toni Keath who literally was available 24/7 to get things complete. She was available on her days off and quite honestly needs to take a brek. Having someone that dedicated in a situation where it seemed lots of other people in the process didn't care was such a relief. I honestly believed that Toni wanted to get everything sorted for everyone and when a problem arose I could tell it affected Toni as much as it did us. Toni had no responsability to provide the informaiton, help and assistance to us that she did but she was on hand for the whole process. I can only imagine that this was stressful for her as well with people being annoyed, upset and angry but she never seemed to let that waiver her determination to get things completed. Entirely professional throughout. This is all to say that generally during the sale and purchase of a house there are seemingly a lot of people who ask for a lot of money. Most of the time I have no idea why I am paying so much money to these people as they, for the most part they don't seem to earn it. In the case of Platform Property I didn't pay them a penny and yet they offered me a service that completely justified the cost I would have incurred. So I have no issue in recommending them an will be using them in the future if I ever decide to sell. As for feedback to Platform Property I would do everything you can to keep Toni around as I have genuinely not met many people that would pull out all the stops like she did for us. Very impressive.
Thank you for this great review John. Your matter was certainly a complex one, we are delighted that you managed to secure your home in the end! We strive to offer a brilliant service here at Platform Property whether you are a client or a buyer of ours. Toni worked very hard on this matter and she was as happy as you when you finally exchanged contracts! We certainly dont want Toni going anywhere, please dont give our competition ideas! Stay in touch, all the best, Platform Property.
5/5
We just wanted to write a quick review as we feel the guys at Platform property have excelled themselves and definately deserve the recognition. The whole process from start to finish was dealt with professionally and everything went so quickly, so many people have commented that they have never known a sale to go through with such ease! It all seemed to go so smoothly that we worried it was some sort of Scam! Gladly i can report there is no scam, just the great guys at Platform doing the best job they can. We were never left waiting and they always did anything they could to keep the lines of communication clear between us and the vendor so any queries were answered really quickly. Thank you again guys for everything, it really has been a pleasure. Looking forward to making lots of memories in our new dream family home :)
Thank you for this fab review Susie!
5/5
As a buyer, Platform were great to deal with. They responded to queries quickly and effectively - no matter how sensitive or complex the issue. Even over a year after the sale, they remain approachable and helpful: it's not often you get good aftersales, especially from an estate agency. If we were to sell, we would most certainly want them to handle the sale.
Thank you for this great review Alan! I am glad we can still be of service 12 months after you bought your fabulous house! Stay in touch, we are keen to see the pending transformation!
5/5
Why use a Multi National Estate Agent when a local agent not only provides a better service but is also more cost effective . Platform Properties offer a new improved way of selling properties. Their young team are helpful and efficient and always go that extra mile not only to sell your property but to ensure that the whole process remains on course to completion. Having moved numerous times in the past using a variety of different estate agents Platform Properties are the best I would certainly recommend them to friends and family and should we move in the future they are the only Esate Agents I would use. Thanks you have done a fantastic job
Thank you for your kind words Julie! We very much enjoyed marketing your fabulous home! We knew with the right presentation and correct marketing we would achieve asking price! We are delighted you managed to secure such a great property too!! Please stay in touch!! The Platform Property Team.
5/5
I cannot rate Platform Property enough for all they have done over the past couple of months. The team are friendly, knowledgeable, professional and personal. Whilst our chain wasn't the easiest to deal with, Toni and Dan were on hand daily to keep me updated and ensure everything kept moving at a steady pace. I would highlight recommend Platform Property to anyone looking to their home and look forward to working with them again in the future.
Thank you Nic - you are very kind with your words. Stay in touch, all the best.
5/5
Platform Property have been extremely pro-active in selling our house. We have been very impressed with their professionalism and positive, can-do attitude throughout the entire process. All of Platform’s employees are very friendly and collectively they have a great knowledge of the housing market. We would highly recommend them to others.
Thank you Rob!
5/5
Best agents in Westerham and surrounding areas. We used Platform Property to sell our house in Westerham. From start to finish the team were brilliant. A constant flow of viewings with feedback to each viewing almost immediately. Our house beautiful as it was sat directly on a very busy road which made the sales process slightly more challenging. The team, Tom, Dan, George and Toni managed the expectations of viewings ahead of their visits so people were happy to live at such close proximity to the road which made sure their were no surprises, nor time wasters. We sold the house after only 2 months of Platform being instructed after other agents far less proactivity. Much cheaper on the fees too! Honestly, using Platform is a win, win situation all round. Can't speak highly enough of these guys. Best ever.
Such a great review - thank you Liz! We miss you both!
5/5
We have recently been involved in a protracted sale and purchase that lasted six months and I cannot rate too highly the service we received from Platform Property in the purchase of our new property especially from Toni , Platform's sales progressor. In what proved to be difficult circumstances Toni's level of communication was excellent, responding immediately to any emails we sent and providing us with regular updates and dealing with the other parties' solicitors and agents effectively and efficiently. Dealing with Toni reduced our stress levels considerably.
Thank you Peter - we are delighted that you managed to secure such a fabulous property!! We take huge pride in our aftersales department headed up by Toni, your positive comments have been noted. Stay in touch, I am sure we will see you around!
5/5
We were very pleased with the professional and courteous service that we received from Platform Property. They were very efficient in helping to sell our property in Central Way, Oxted. We would like to thank all of the Platform Property team, who worked on our behalf and give a special mention to Toni who did an exemplary job in following up the chain and ensuring that we were kept well informed about proceedings. She helped to ensure that the process was as stress-free as possible.
Thank you Mr Crowhurst for this great review, we are delighted we managed to find you a buyer when our local high street competition failed. You bought a fabulous house too!! No doubt see you around Oxted soon! Stay in touch.
5/5
I recently bought a house through platform property and found everyone in the office (oxted branch) to be very friendly and helpful. The sales progressor - Toni - regularly kept us updated with the status of the sale and really helped push things along, by regularly touching base with all solicitors and estate agents in the sale chain. To have this level of service, especially when you are a first time buyer, provided great reassurance throughout a period of time which could naturally be quite stressful.
Thank you Victoria, you bought a fabulous house! Stay in touch!
5/5
Pro-active, hard-working, friendly, forward thinking and very professional. Platform have a great work ethic and modern approach to estate agency that was a massive breath of fresh air after we had tried using a more traditional high street agent initially. Their use of social media and extended working hours definitely helped in the sale of our property. They were friendly, professional and very good at keeping in touch with us. The quality of photography that they provided was really excellent, including some 'lifestyle' shots and details that conveyed the character of the house marvellously. They had a great knowledge of our local area and were always able to offer us helpful advice and support through the whole process. We cannot recommend them highly enough. Thanks to all at Platform for selling our house for us!
We are grateful for your kind words! Your home looked fabulous and it was an absolute pleasure being given the chance to market it. Stay in touch, no doubt see you around!
5/5
Intelligent company with excellent attention to detail. Photos showcased our home very well and they supported prospective buyers with friendly expertise. That’s almost the easy part. Once ‘Sold Subject to Contract’, Toni worked tirelessly at negotiating with solicitors, buyers and agents, ensuring effective communication and keeping the sale moving. Despite considerable stress (due to solicitors) she remained calm, positive and determined and we completed on our designated date. If Toni ever runs for Prime Minister, we will be first at the polling station.
What a fab review! We really try and go the extra mile, attention to detail is a key part of this. Thank you again! Team Platform Property.
5/5
What to say about Platform Property ! Amazing,brilliant,committed to achieving the sale.Right from the initial meeting I was impressed Tom was honest, and realistic about what we could achieve.Sophie who did the show rounds was fab, we had feedback almost as soon as the viewing ended.then once the sale commenced we had the amazing Toni , she drove it forward, she was on it from day one. We were updated all the time on progress, and she made sure the stress was taken out of it.An amazing team, thank you Platform Property, would not hesitate to recommend you, the best.
Mr & Mrs Reece we finally got there in the end! It was a bit of a roller coaster but you did it! We wish you all the best in your new home, and please stay in touch! Thank you for taking the time to share your experience using Platform Property!
5/5
I recently purchased my new property through Platform Property and was amazed and delighted with the service received. Everyone I spoke to at the company was helpful; calls were returned quickly; and promises delivered, they seem to be 'open all hours'. Special thanks to Tom for his support through the stages of securing the house, and to Toni who was my day to day contact. Toni was always enthusiastic and tenacious in following up queries and generous in giving advice and help. Nothing was too much trouble and it was a delight to speak to her. She met me on the doorstep of my new home with a gift basket, which was a lovely touch. Buying a new home is not something many of us do regularly, therefore it can be overwhelming and sometimes traumatic. Thank you to Tom, Toni and the team for steering me successfully through to completion and for restoring the reputation of estate agents! I will certainly recommend you to anyone thinking of selling their house.
Christine thank you for taking the time to leave us such a great review! You certainly bought a popular property! We miss you and hope that you are enjoying Reigate life! Stay in touch, all the best. Team Platform Property.
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Glasgow has the most, with 195 reviews rated 4.6 out of 5, followed by Edenbridge with 190.
The four PLATFORM offices, by town:
Yes. In The Trusted Agent 2026 awards, Edenbridge won Trusted Agent.
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