Trusted Agent profile

PLATFORM estate agents in Glasgow, Edenbridge, Cardiff and 1 more

4.7

★★★★★ Excellent

466 reviews across 4 offices and 3 platforms

PLATFORM has four offices, in Glasgow, Edenbridge, Cardiff and London. Together they have 466 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

440

Reviews on Google

All 4 offices

Facebook logo

4.6 / 5

11

Reviews on Facebook

All 4 offices

Trustpilot logo

15

Reviews on Trustpilot

All 4 offices

Our offices

PLATFORM's four offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 440 reviews on Google only. Show every review

5/5

Google

We have recently purchased our dream family home through Platform Property and the service we have received from George Peters and the team has been superb from start to finish. George has been proactive and professional throughout the entire process. We met a few obstacles along the way and, although Platform were representing the vendor, George liaised with his client on our behalf outside regular office hours to keep everything on track to ensure that we exchanged and completed within a tight deadline. I would not hesitate in recommending Platform Property to anyone wanting to deal with dedicated, professional and genuinely lovely people to minimise the stress of moving house!

Becci · 21 June 2020 · Platform Property

5/5

Google

When we decided we wanted to sell our house we reached out to a few different Estate Agents. Platform Property were the only agents to react quickly to our needs and listening to Tom's fresh approach to house selling was enough to convince us that we wanted to sell through Platform. Everyone we came into contact with was highly professional, friendly and a delight to deal with. Having a dedicated Aftersales Manager is a genius move, and both my husband and I were incredibly impressed by Toni Keath...she handled all our concerns and queries with absolute grace and we achieved a lightning quick sale because of her tenacity and dedication. Can't recommend Platform Property enough, if you are thinking of selling do not look elsewhere! Thanks again guys.

Kirsty · 21 June 2020 · Platform Property

5/5

Google

From the initial valuation and appraisal, right through to the completion of the sale of our property - we couldn't fault the service provided by Platform Property. Having moved from LeGrys, we were very pleased by the way the sale of our house in Edenbridge was handled> Having got the property lists with excellent photographs, they were able to get the Sold board up quickly having identified the right potential buyer. The advice they were able to give not only on the sale of our own home, but also on the purchase of our next home, was very valuable to us. We were kept informed at every stage of the process with details of all viewings confirmed in writing in advance, and we never had to chase for any feedback following a viewing, which helped to make the whole process of selling our home relatively stress free. Whilst everyone we dealt with at Platform Property was helpful and friendly, a special mention and thank you to Tom, Stuart and Toni for their work in achieving the sale of our home, having pulled out all the stops throughout the whole process. We would highly recommend them if you are considering selling your home and looking for a knowledgeable, proactive and professional agent to help you do this.

Darraghtimlin · 21 June 2020 · Platform Property

5/5

Google

Platform Property stood out right from the start because of their amazing opening hours - seven days a week, 12 hours a day - and their brilliant website. To make absolutely sure we have found the right agent to sell the house of my husband and his brother’s mother we interviewed every big estate agent in Oxted to see how well they would answer all our questions and Platform Property excelled. George, my initial contact was very professional, respectful, friendly, honest and highly enthusiastic. We had several telephone conversations before we chose Platform Property and not once he showed any sing of impatience. Throughout the sale every person we dealt with at Platform was extremely helpful, efficient and transparent and we were always kept in the loop. Once the house was under offer, we dealt with Toni who is the absolute super star, always up-beat, pro-active and she navigated us perfectly through a period which can get quite emotional and nail biting. Platform Property definitely changes the image of Estate Agents and if we ever had to sell a house again in the area, we would definitely know where to go. Highly recommended.

Stephanie · 21 June 2020 · Platform Property

1/5

Google

Staff are rude and inconsiderate - communication very poor and disregard client requests (over 3 months) when you have genuine problems.

Deyah · 26 March 2020 · PLATFORM London

Agent replied · 24 August 2024

Hi Deyah, I am sorry to hear about the experience you have had with the poor communication. Please can you email me on feedback@platform.life with more information and I can try help? PLATFORM_

5/5

Google

We didn’t end up proceeding with the property that we viewed, but we were very impressed with George’s professionalism and friendliness that we felt that we had to leave a great review.

Vojtech · 22 June 2019 · Platform Property

Agent replied · 20 June 2024

Thank you for your kind words Vojtech - we strive to offer the best service in the business, whether that is at a viewing, on the phone or in person. We hope that you found a great property in the end! Thank you again. Team Platform Property.

5/5

Google

Thank you Tom and the team you sold my property in a very difficult market! It was a pleasure dealing with you all! I would recommend using Platform to friends family and strangers!!

Clare · 22 June 2019 · Platform Property

Agent replied · 20 June 2024

We got there in the end Clare! We already miss you!! Thank you again for such a great review! The team send our best wishes and really hope you enjoy your new home. Team Platform Property.

5/5

Google

Recently sold a house in the Oxted area. Couldn’t have been more pleased with the service Tom and his team provided. The 8am til 8pm, seven days per week service was invaluable as was their willingness to go above and beyond (in one case collecting a viewer and driving them to property). And really very greatful for the help of Toni, their dedicated sales progressor, without whose help our sale would definitely not have been completed.

Simon · 22 June 2019 · Platform Property

Agent replied · 20 June 2024

Thank you Simon for such a great review. We certainly had a few ups and downs along the way but we got there in the end! We will miss dealing with you both, we want to wish you the very best of luck with the new property. Stay in touch!

5/5

Google

If you are reading reviews, then you may be trying to decide who to use as an agent to sell you house. Look at the other reviews of buyers - that will tell you a great story - the type of story you want to hear from people who will buy your home. I can tell you what it was like to have them as agents in our sale. In our experience, through the entire process of selling our home, Platform have been excellent. From the creation of the listing, through to arranging and organising the visits, and finally, to finalising the sale and working with solicitors to complete, the folks at Platform have been friendly, professional, efficient and a pleasure to work with. We dealt with many agencies when looking at other houses to buy and found none to be as good as Platform. Platform recognise the importance of the internet in the way people buy and sell homes today but also provide a full service agency - really, the best of both worlds. You add to this that they are fantastic value for money - well, we've been delighted.

Matt · 22 June 2019 · Platform Property

Agent replied · 20 June 2024

It was great working with you both Matt, we will miss you! We are very happy you managed to secure such an amazing house, we are also very keen to see what grand plans you have! Stay in touch and speak soon!

5/5

Google

We were the purchasers of a property. Platform Property were great throughout the process - they took control, making it easy for us. The team there are knowledgable and thorough in their roles, often contacting us and ensuring the delivery of a high level of service. Overall, they were great and I appreciated that I never needed to chase them for an update as they were always on the phone to me first!

Katrina · 22 June 2019 · Platform Property

Agent replied · 20 June 2024

Katrina you have been very kind in leaving us this fab review! It was lovely working with you for your purchase, you secured such a great home!! Stay in touch and see you around soon no doubt!

5/5

Google

We bought our house which was being sold through platform. They were really good and we always got speedy replies. Toni was really lovely and did her best to push things along. I would definitely use them if selling!

Nichola · 22 June 2019 · Platform Property

Agent replied · 20 June 2024

Nichola thank you for such a great review! You bought an excellent house, we are certain you will be very happy there! Stay in touch and the very best of luck! Team Platform Property.

5/5

Google

Fantastic service and extremely patient with my circumstances. Having split with my partner and obtaining court proceedings the house sale was never going to be easy. However thankfully Mark and Co and platform literally took away as much stress as they could and handled the sale professionally. We always knew exactly what was going on, who was viewing, the feedback, all without prompting. Really impressed how they helped to tie the whole sale together after offer too. Although I like to keep an eye on things also, it was nice to know that they were pushing to get everything across the line. Can't be any more happy and if I could give a 6th star here I would!! Don't use anybody else, they are fantastic.

Daniel · 22 June 2019 · Platform Property

Agent replied · 20 June 2024

Thank you for such an honest review Dan! Your matter was a complicated one but we are delighted you managed to make the move in the end. We hope that you enjoy your new house and it would be great to stay in touch! Best wishes, Team Platform Property.

5/5

Google

We were selling via an online agent who gave us zero support but our buyers were selling via Platform. The team were extremely supportive and knowledgeable and helped us through the sale process with professionalism at every step. They were accessible and helped us as well as our buyers which doubled their workload. I would thoroughly recommend them if you are looking to sell your property.

Janette · 22 June 2019 · Platform Property

Agent replied · 20 June 2024

Thank you Janette for such a great review! We really have worked twice as hard as normal in your case! It shows the risk of paying monies up front to an estate agent, they clearly do very little after the sale has been agreed. We are delighted to have been able to assist you, best of luck in the future! Stay in touch!

5/5

Google

We recently sold our house with Platform Property and could not recommend them enough. They sold our property during the quietest time of the year for the price we wanted, not once but twice after our first chain broke down, allowing us to buy the house we had our hearts set on. They were always ready to give advice and must have worked ungodly hours as they were seemingly always available. Special thanks to Stuart and Toni who went above and beyond and made the whole process a whole lot less stressful. Thank you. Tom & Melanie

Tom · 22 June 2019 · Platform Property

Agent replied · 20 June 2024

Thank you for such an excellent review! We will miss dealing with you both! We hope that you enjoy your new home and are not in need of our services for many a year! Stay in touch, Best Wishes - Team Platform Property

5/5

Google

We can't thank the whole team at Platform Property enough. Their service is outstanding and made the sale of our house ten times easier than it would have been. They went above and beyond with their help and advice, and are just so much better than any agency we've dealt with in the past. This is the second time we've had the pleasure of dealing with Platform, and we would whole heartedly recommend them. Linda & Richard.

Richard · 22 June 2019 · Platform Property

Agent replied · 20 June 2024

Richard this is a fantastic review! Thank you so much! We are delighted to count you both as repeat customers! Best of luck with the move to London, please stay in touch, we are keen to see how you get on! Thank you again. Team Platform Property.

5/5

Google

Recently purchased a first home through Platform property. The entire team are friendly, accommodating, helpful and there is a real personal feel to the service they provide. Hands down the best agents i have ever come across. I would also like to pick out Toni Keath who worked tirelessly throughout the transaction and was a true professional ensuring we were communicating constantly. The rest of the team Lily, George, Tom, Dan, Naomi and Mark were fantastic too and the fact that I know everyone in that team is testament to the truly fantastic personalised service that platform provides. I would recommend and actively encourage buyers and sellers to engage with platform as they do not disappoint and they will exceed expectations Grateful for their input in us finding our dream first home Thanks guys Dimil & Sheena

Dimil · 22 June 2019 · Platform Property

Agent replied · 20 June 2024

Thank you Dimil - you bought an amazing house! We still have kitchen envy! Stay in touch, all the best. Team Platform Property.

5/5

Google

We signed up with Platform Property on the 21st June 2018, by the 24th August 2018 we had sold our house and moved into another through them - 9 weeks and 1 day! Platform Property are by far the most innovative and progressive Estate Agency in Oxted and the surrounding area. Right from the "off" George was very proactive in getting things up and running, meeting with us on a Sunday at short notice to kick things off.  A few days later I received a call just before 8pm from Tom (The Guvnor) - a courtesy call just to make sure things were progressing OK......how refreshing for customer service in this day and age! All viewings were arranged and carried out by Platform Property, with a full debrief on how it went to follow.  We did not have to chase them once throughout the whole process. Stuart & Lily played their part in getting the deal done and then the best bit.......Toni - the fabulous sales progressor who did not stop until completion!  Toni kept the whole thing motoring along, especially keeping the solicitors on their toes and all parties in the chain happy.....all this, with pretty much a daily update on where we were at........simply excellent service! Unfortunately for Platform Property, we love our new house so much that we will not need to use them again anytime soon, but I cannot recommend them highly enough to anyone wishing to buy or sell in this current tricky market......thank you for the cactus (named George) and keep up the good work!

Rod · 22 June 2019 · Platform Property

Agent replied · 20 June 2024

Thank you Rod - it certainly was a speedy one! We are delighted you managed to make your desired move, you certainly bought a fabulous house! Stay in touch and speak very soon! Team Platform Property.

5/5

Google

We were very impressed with Tom and his team. They worked hard for us and presented the property very well. We took something of a risk by following his advice on pricing, however were rewarded by a large number of offers which clearly established the value of the property. We encountered several unforeseen issues during the process but at all times felt that the Platform team were available for advice and they went above and beyond what was strictly their role in order to assist us both up to completion and afterwards. This was greatly appreciated, particularly as we were managing the sale from a distance. Overall, we feel the value they provided more than justified the fee and they were a pleasure to deal with.

Roger · 22 June 2019 · Platform Property

Agent replied · 20 June 2024

Thank you for this fabulous review Roger! I am glad you took the pricing recommendation, it certainly had the desired effect! It was a pleasure dealing with you and John, do stay in touch.

5/5

Google

Possibly the friendliest, most helpful and hard working company I have ever had to deal with. Buying a house and moving is always stressful, but Toni and her team got in touch almost every day (even on Sundays, evenings, and on her days off) to keep us updated on how our purchase was coming along, or simply to assure us we had not been forgotten. Hopefully we have found our Home For Life, but if we do ever need to use an estate agent again, Platform Property will be at the top of our list.

Philip · 22 June 2019 · Platform Property

Agent replied · 20 June 2024

Thank you for such kind words Phillip! We are delighted with your fabulous review!! You secured a fabulous house, long may you enjoy it! Stay in touch. Best wishes, Tom

5/5

Google

We choose Platform for the sale of our property after the fantastic George showed us the property we eventually purchased, but it didn't end there Tom and Stuart all played a leading role in the sale and purchase which for reason out of everyone control was by no means a smooth transaction. Throughout the entire sale the communication was first class and then we had the wonderful Toni to deal with through many other ups and downs the care, attention and communication couldn't be better and due to long opening hours we never felt in the dark waiting for feedback or advise. i would strongly recommend Tom and his superb team. Many thanks Dean & Sarah

Dean · 22 June 2019 · Platform Property

Agent replied · 20 June 2024

Dean thank you, this is such a great review, we are all delighted you managed to make the move! It was a bumpy ride but we got there in the end! We are all very keen to see what you do to the new house, stay in touch!!

5/5

Google

We were very impressed with Tom’s philosophy of selling houses at our first meeting and this continues. Toni was outstanding in progressing our sale and we do not believe anyone else would have worked as hard to get us to completion. Added to this the professional and personal service we received from the whole team not only on our sale but also with our purchase. We always recommend Platform Property.

Christopher · 22 June 2019 · Platform Property

Agent replied · 20 June 2024

Chris thankyou for such a lovely review! We keep meaning to pop in and take you up on your kind drink offer! Stay in touch, say hi to Lisa!

5/5

Google

What can I say about the team at Platform Property that hasn't already been said. They really are a team and not individuals working towards their own targets. The photographer took amazing photos of our house and Platform Property were able to add them quickly not only to their own website but the major portals giving it maximum exposure. From the moment we put our house on the open market they had viewings lined up and people through the door. We were kept informed of any feedback from our viewings and anytime you rang the office they were polite, interested and willing to help. Not only did they help sell our property but also helped find our new home. After viewing a couple of houses with them and missing out on one they found "our house" giving us a call before it came to market. Once we had agreed with our buyer and seller, we were then in contact with their after sales team who then helped get us over the line in terms of dealing with solicitors and any queries that arose in the short time frame that we were given. I wouldn't hesitate to recommend or use them again it was an absolute pleasure. I feel like we are more friends than clients after this experience. So professional, friendly and passionate about their area and jobs it just flows from Tom and Dan through the whole company. Special mentions to Stuart who helped us on our sale and purchase but also Toni and Naomi in the after sales. Thanks once again. Stuart & Dawn

Stuart · 22 June 2019 · Platform Property

Agent replied · 20 June 2024

What a fab review! Stuart, Dawn and family it was so nice to do business with you all! We are delighted you are happy in your fab new house!!

5/5

Google

One dark, chilly November evening after having had our house on the market for almost a year, there was a knock at the front door. Having opened the door after searching for the key and wiping off the cobwebs (we rarely used this entrance, except in high summer) a young man who introduced himself as George was found to be standing there. “I’m sorry to disturb you” he said “but I’ve been driving past your house for some time now and have noticed that you haven’t yet sold it. I work for Platform Property and we would very much like to be in a position to sell your house for you.” We were so impressed by George and the rest of the team at Platform, we decided to entrust them to sell our beloved home. They sprang into action and we experienced more activity in the first few weeks than in the past year! The entire team at Platform were aware of what was happening, so it didn’t matter who we spoke to. 2017/2018 were difficult times to sell any property but Platform never ceased in their efforts to reach a successful conclusion. After sales care was exemplary, thanks to the wonderful, bouncy Toni. She’s a one off. Thank you, Platform, for everything. You are the best! DAVID & ALLY RIVERS

Ally · 22 June 2019 · Platform Property

Agent replied · 20 June 2024

George remembers that evening well! We certainly all got there in the end! It was an absolute pleasure Ally, do stay in touch! Thankyou for such a great review!

5/5

Google

We switched to Platform Property as our house had not sold after 18 months. When Platform Property took over, the sale took place quickly. It was handled professionally, pleasantly and with superior service to get from a verbal sale to completion.

Marc · 12 January 2019 · Platform Property

Agent replied · 10 January 2025

Marc thankyou for this kind review. We will miss you both, do stay in touch, we wish you all the very best.

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Awards

The Trusted Agent 2026 results for PLATFORM, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

PLATFORM and its branches won awards at EA Masters in one year, most recently 2019.

EA Masters winners in one year, the group and its branches: 2019.

EA Masters by year, 2019

Source: EA Masters winners lists, as published, linked by year.

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Questions about PLATFORM

Which PLATFORM office has the most reviews?

Glasgow has the most, with 195 reviews rated 4.6 out of 5, followed by Edenbridge with 190.

Where are the PLATFORM offices?

The four PLATFORM offices, by town:

  • Cardiff: Dumballs Road, Cardiff, CF10 5GD
  • Edenbridge: The Dairy Swan Lane Farm, Edenbridge, TN8 6AL
  • Glasgow: Anderston Quay, Glasgow, G3 8BG
  • London: Marble Arch House, 66 Seymour Street, London, W1H 5BT
Has PLATFORM won any awards?

Yes. In The Trusted Agent 2026 awards, Edenbridge won Trusted Agent. At EA Masters 2019 the group won Winner for Best Estate Agent Guide 2020 award winning agency, Sales, Surrey, E&W Sussex, Kent.

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