5/5
GoogleRating only, no written review.
Trusted Agent profile
Pinewood Properties estate agents in Chesterfield and Clowne
★★★★★
681 reviews across 2 offices and 3 platforms
Pinewood Properties has two offices, in Chesterfield and Clowne. Together they have 681 reviews on three platforms, rated 4.7 out of 5 overall.
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Our offices
Pinewood Properties's two offices, most reviewed first. Each has its own page.
Awards
The Trusted Agent 2026 results for Pinewood Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews on Google
Showing 668 reviews on Google only. Show every review
Google5/5
GoogleI would highly recommend pinewood, the staff have been extremely friendly and have communicated with me through the whole process. I cannot thank them enough.
1/5
GoogleVery good with the initial response to a property enquiry but very poor after. Appointment confirmed over text message but then cancelled less than 24 hours before the via an automated email (that neither of us received). When we called to ask why nobody turned up we were told "obviously, a holding deposit has been put down on the property"... Both of us took time out of work to attend and didn't get the decency of a phone call/text message because "that's just how the system works". Great example of poor service.
5/5
GoogleWe have used and continue to use Pinewood for our rental agent and also for selling, both departments are excellent. They are extremely thorough, informative and professional. We would highly recommend these for property portfolio. We will continue to use them for our existing and future projects, especially when you are not a UK resident, it's so important to have someone you can trust, hands on.
5/5
GoogleEveryone at pinewood property have always been helpful and welcoming, I’ve never had any stress about reporting any issues at my address, they always keep me informed with new information.
5/5
GoogleTracey and her team at Pinewoods Estate are very prompt , professional and friendly
5/5
GoogleExcellent service throughout the sales process. All staff have been excellent from Stacey to Hayley, Rozi and Jacob giving us superb guidance and help including speedily finding a buyer, to advice on solicitors and clearance providers. Invaluable care especially since my husband isn't well enough to cope with all the essential details and this has taken a huge weight from my shoulders, especially to know that everything, legally, is correct.
Agent replied · 16 April 2026
Thank you Anne for this fantastic review, so pleased that we were able to support you through the whole journey, the team are thrilled that you have taken the time to write this review.
5/5
GoogleFantastic service from everyone at Pinewood Clowne. First saw my new home at the beginning of February and with their help I managed to complete the sale on March 26th, avoiding the stamp duty increase. Very helpful and professional throughout.
5/5
GoogleNothing but the highest praise for Pinewood Estates. From walking in to their office in Chesterfield to completion of my sale I was kept in almost daily contact with updates either by phone or email. All matters regarding Solicitors were dealt with in a very timely manner. My case was handled by Hayley Holland, and l have nothing but praise for her professionalism and efficiency. A pleasure to do business with and would highly recommend.
5/5
GoogleRating only, no written review.
5/5
GoogleLovely bunch of people. Really kind, caring, friendly, knowledgeable, helpful, efficient staff
5/5
GoogleRating only, no written review.
Agent replied · 22 January 2025
Thankyou Katie for the 5 star review!
5/5
GoogleI have rented off Pinewood for 7 years now and they are easy to get hold of, the staff are friendly and sort anything out that is needed promptly.PositiveResponsiveness, Professionalism
Agent replied · 22 January 2025
Thanks for the great review
1/5
GoogleRequested to view a property on Holland Road on Friday evening. Received a voicemail on Saturday morning from Becky I believe her name was, to advise that the lettings team will be in touch with me on Monday to arrange a viewing. Fast forward to yesterday afternoon (Tuesday), I receive an email from Rightmove but signed off by Aine, saying I haven’t been shortlisted for the property and they are proceeding with other applicants. I emailed them to ask why I wasn’t called and the reasoning behind why I wasn’t shortlisted. I have had no other communication what so ever. I didn’t apply, just wanted to view a property that me and my partner were very interested in as we want to move back to the chesterfield area. I work for an Estate Agent and you’d of thought you’d ring your enquiries or even email them to let them know the reasoning behind not being ‘shortlisted’ or you’d try and match us to another property you have available. Wasn’t the customer service I had expected from Pinewood, especially with all the good reviews they have - Poor in my opinion.
Agent replied · 22 January 2025
Thank you for sharing your experience. We sincerely apologise for any inconvenience caused. Your feedback is valuable to us, and we will review our communication process to ensure better service in the future. If you're still interested, we'd be happy to assist you in finding another property. Please contact us directly to discuss further.
5/5
GoogleJust want to say Tracy,Jacob,and the rest of the team have been brilliant since I have been in there care,any problems I have had it has been dealt with accordingly,there a friendly team and always happy to help.
5/5
GoogleAll of our property management affairs are handled efficiently, and the staff are always helpful and friendly.
Agent replied · 23 December 2024
Thank you for your kind words! We strive to provide efficient property management services with a friendly touch. We appreciate your feedback and look forward to continuing to meet your needs.
5/5
GoogleOur experience with pinewood has been generally clear and transparent. It has been a good process from start to end to secure our property and the written tenancy agreements have been clear. The staff in the office have been incredibly helpful and they have been transparent thorough out.
Agent replied · 23 December 2024
Thank you for your kind words! We take pride in providing clear and transparent service. Our team is dedicated to making the process smooth for our clients. If you need any further assistance, feel free to reach out. We appreciate your feedback!
5/5
GoogleExcellent service
5/5
GoogleAll staff very patient and understanding during a lengthy transaction.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 23 December 2024
Thanks Teresa 😀 …
5/5
GoogleExcellent. Made selling our property a breeze.
Agent replied · 23 December 2024
Thank you for your kind words! We strive to make the selling process as smooth as possible for our clients. If you ever need assistance in the future, feel free to reach out. We appreciate your feedback!
5/5
GoogleMy wife and myself can't thank Pinewood Proerties and Georgia Bryan enough for all the hard work and professionalism shown throughout our process of taking on a tenancy. We were fully informed all the way through the process and any enquiries were dealt with promptly, efficiently and camly. Many thanks.
Agent replied · 23 December 2024
Thank you so much for your thoughtful review! We're so glad to hear that Georgia Bryan and the team at Pinewood Properties were able to provide you with such a positive experience. It's great to know that you felt fully informed and supported throughout the process. We truly appreciate your kind words and look forward to assisting you again in the future.
5/5
GoogleAs first time tenants, the whole process has been very new to us. Pinewood have been absolutely fantastic and a pleasure to deal with from start to finish. Everything has been explained and they have gone above and beyond to ensure we have been kept updated and everything has been explained to us.
Agent replied · 23 December 2024
Thanks Nathan for the superb review 😀 …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Pinewood Properties
Which Pinewood Properties office has the most reviews?
Chesterfield has the most, with 515 reviews rated 4.6 out of 5, followed by Clowne with 177.
Where are the Pinewood Properties offices?
The two Pinewood Properties offices, by town:
- Chesterfield: 33 Holywell Street, Chesterfield, S41 7SA
- Clowne: 26, Mill Street, Clowne, S43 4JN
Has Pinewood Properties won any awards?
Yes. In The Trusted Agent 2026 awards: Pinewood Properties, Chesterfield won Platinum.
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