5/5
GoogleI received 5 star quality treatment from all the staff at their Clowne office.
Trusted Agent profile
Pinewood Properties estate agents in Chesterfield and Clowne
★★★★★
681 reviews across 2 offices and 3 platforms
Pinewood Properties has two offices, in Chesterfield and Clowne. Together they have 681 reviews on three platforms, rated 4.7 out of 5 overall.
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Our offices
Pinewood Properties's two offices, most reviewed first. Each has its own page.
Awards
The Trusted Agent 2026 results for Pinewood Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Pinewood Properties is among the ESTAS 2026 winners.
- GoldESTAS 2026: Best Local Group (2-5 Offices) in the UK, Lettings
- SilverESTAS 2026: Best Local Group (2-5 Offices) in the UK, Sales
- WinnerESTAS 2026: Best Local Letting Agency Group by Region, East Midlands
ESTAS 2026: 1 Gold, 2 Silver, 1 Bronze, 1 Best in County and 2 Best in Postcode across two branches.
- BronzeESTAS 2026: Lettings (Tenants), East Midlands (Derbs, Lincs, Notts)Chesterfield
- Best in PostcodeESTAS Best in Postcode 2026: S41, Lettings (Landlords & Tenants)Chesterfield
- GoldESTAS 2026: Sales, East Midlands (Derb, Lincs, Notts)Clowne
- SilverESTAS 2026: Lettings (Tenants), East Midlands (Derbs, Lincs, Notts)Clowne
- SilverESTAS 2026: Lettings (Landlords), East Midlands (Derbs, Lincs, Notts)Clowne
- Best in CountyESTAS 2026: Derbyshire, Sales & Lettings (Landlords & Tenants)Clowne
- Best in PostcodeESTAS Best in Postcode 2026: S43, Sales & Lettings (Landlords & Tenants)Clowne
ESTAS winners in seven years, the group and its branches: 2026, 2024, 2023, 2022, 2021, 2019, 2018.
ESTAS awards by year, 2024 to 2018
2024 1 Bronze and 1 other award ESTAS 2024 winners
- BronzeESTAS 2024: Best Local Group (2-5 Offices) in the UK, Lettings
- WinnerESTAS 2024: Best Local Letting Agency Group by Region, East Midlands
2023 1 Gold ESTAS 2023 winners
- GoldESTAS 2023: Best Local Group (2-5 Offices) in the UK, Lettings
2022 1 award ESTAS 2022 winners
- WinnerESTAS 2022: Best Local Group by Region, East Midlands
2021 1 Silver ESTAS 2021 winners
- SilverESTAS 2021: Best Local Group (2-5 Offices) in the UK, Lettings
2019 1 Gold ESTAS 2019 winners
- GoldESTAS 2019: Best Local Group (2-5 Offices) in the UK, Lettings
2018 1 Gold ESTAS 2018 winners
- GoldESTAS 2018: Best Local Group (2-5 Offices) in the UK, Lettings
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
EA Masters
Pinewood Properties is among EA Masters 2026 winners.
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in two years, the group and its branches: 2026, 2020.
EA Masters by year, 2020
2020 1 award EA Masters 2020 winners
- WinnerEA Masters 2020: Best Estate Agent Guide 2021 award winning agency, Sales and Lettings, East Midlands
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
The British Property Awards
Pinewood Properties and its branches won awards at The British Property Awards in one year, most recently 2022.
British Property Awards winners in one year, the group and its branches: 2022.
British Property Awards by year, 2022
2022 1 Bronze The British Property Awards 2022 winners
- BronzeThe British Property Awards 2022: Regional Letting Agent, East Midlands (Derbyshire, Leicestershire & Northamptonshire)Chesterfield
Source: The British Property Awards winners lists, as published, linked by year.
Reviews on Google
Showing 668 reviews on Google only. Show every review
Google5/5
GoogleGreat service as always,your hard work is much appreciated thankyou.
5/5
GooglePolite friendly knowledgeable team, take the stress out of the whole experience, highly recommend
5/5
GoogleExcellent customer service and swiftly deals with any questions or issues 5*
5/5
GoogleI cannot fault their facilitation and customer focus approach, whilst maintaining the agent/landlord relationship.
5/5
GoogleSuperb customer service, really friendly staff and helped me find a tenancy within a matter of days!
Agent replied · 19 June 2024
Thank you so much Sarah for your kind words, customer service is at the core of our business. Thank you again.
5/5
GoogleAbsolutely brilliant service. Would highly recommend them. A pleasure to deal with
5/5
GoogleGreat communication, very responsive, really organized and overall a great experience!
5/5
GoogleFantastic service throughout. They were all very friendly, extremely helpful and professional. I highly recommend pinewoods.
5/5
GoogleAbsolutely love being a Landlord you hear horror stories but this couldn’t be any further from the truth with Pinewood Lettings. Absolutely brilliant team for me it’s letting made easy….
5/5
GoogleThank you, for all your hard work pushing the sale over the line. Professional and quick response. Would recommend to anyone wishing to buy or sell a property. Thanks again
5/5
GoogleAbsolutely no issues. They have always responded to any issues (Although we have had very few). They seem to offer a personal but professional service.
5/5
GoogleExpertly handled sale of our property. Really efficient & excellent communication. Definitely recommend Pinewood Properties for buying, selling & rentals.
5/5
GoogleThe customer service we received from first viewing our new house to completing it was amazing, communication was excellent and we couldn’t have asked for anything better as first time buyers.
5/5
GoogleVery professional and efficient process. The Estate Agent Christina was friendly and informative. A very positive experience buying my first house.
5/5
GoogleChristina is a very pleasant and efficient lady and made me feel valued. Nothing was too much trouble and she was very friendly.
5/5
GoogleAlways friendly and there to help and support with queries. Brilliant at explaining the sale process and helping understand how the housing market works. Always there for an update.
4/5
GoogleA few teething issues when moving in regarding utilities, agent stated "she doesnt live there"/ yes but YOU'RE the agent whos advertising the property. Otherwise not bad. Receipts uploaded same day as payment onto file.
5/5
GoogleI have dealt with both Hannah and Cheryl in the past week about different issues and they were both extremely professional and sorted the issues with minimal fuss (which is basically what you want as a landlord).
5/5
GoogleFrom beginning to end the communication & helpfulness has been brilliant. All staff I've dealt with have been helpful but Christina inparticular who managed the purchase of the property. Thank you.
5/5
GoogleGreat service since pinewood has merged with Village Estates Hannah Ashley & Tracey at Clowne are a credit to the company. The Clowne staff deliver excellent customer service. maybe the Chesterfield staff should be sent there for customer service training.
5/5
GoogleBit of a silly, but had the good fortune to deal with Cheryl Jones in our pursuit of a new home. If every estate agent was as pleasant to deal with as you then finding a home would be a far less harrowing endeavour. Thank you again for being an absolutely lovely person to deal with :)
5/5
GoogleHannah has been absolutely fantastic - great communication from start to finish and went above and beyond for us. Cant recommend enough. Thanks Hannah and the whole team at Pinewoods.
5/5
GoogleWarm, welcoming helpful and Knowledgeable from start to finish. Their communication by phone, email and text was first class. At every step of the process we were contacted and kept informed and with feedback from prospective buyers
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Pinewood Properties
Which Pinewood Properties office has the most reviews?
Chesterfield has the most, with 515 reviews rated 4.6 out of 5, followed by Clowne with 177.
Where are the Pinewood Properties offices?
The two Pinewood Properties offices, by town:
- Chesterfield: 33 Holywell Street, Chesterfield, S41 7SA
- Clowne: 26, Mill Street, Clowne, S43 4JN
Has Pinewood Properties won any awards?
Yes. In The Trusted Agent 2026 awards, Chesterfield won Platinum. At the ESTAS 2026 awards the group won Gold for Best Local Group (2 to 5 offices) in the UK, Silver for Best Local Group (2 to 5 offices) in the UK and Best Local Letting Agency Group by Region in East Midlands, and its branches won 1 Gold, 2 Silver, 1 Bronze, 1 Best in County and 2 Best in Postcode awards. The group and its branches have also won 10 other industry awards since 2018.
