★★★★★ 5/5
GoogleSelling houses is a stressful experience. However our estate agent at Pedder, Phillippa Waller, made our experience painless. She was professional, personable, reassuring, communicative and went above and beyond to get us over the line in both our sale and purchase. It genuinely wouldn’t have happened without her guidance, persistence and expertise. I can’t recommend her enough. Very greatful and lucky to have had Phillippa in our corner
Natasha · 12 October 2025 · Pedder London (117 Lordship Lane)
Agent replied · 12 October 2026
Good afternoon,
Thank you so much for your 5* review and kind words. I am so pleased to hear that your experience of Pedder met our high standards and expectations. I'll be sure to pass your feedback on to Phillippa.
Wising you the very best.
Pedder
★★★★★ 5/5
GooglePurchased through Peddar and can’t thank Callum enough for all his help and hard work. I was in a tricky chain with the person purchasing my property making things a bit difficult. But Callum was there to help push things along and support so we could secure our new property. Thank you!
Paul · 12 October 2025 · Pedder London (117 Lordship Lane)
Agent replied · 12 October 2026
Good afternoon,
Thank you so much for your 5* review and kind words. I am so pleased to hear that your experience of Pedder met our high standards and expectations. I'll be sure to pass your feedback on to Callum.
Wising you the very best.
Pedder
★★★★★ 5/5
GoogleI have been shown around two different properties by Phillippa and both times I have been struck by her warmth and personable nature. Unlike the estate agent stereotypes you hear about (!) it appears that Phillippa is honest about properties and it feels like she has been on the hunt for the right place just for me! Thankyou Phillippa!
Lucy · 12 October 2025 · Pedder London (117 Lordship Lane)
Agent replied · 12 October 2026
Good morning,
Thank you so much for your 5* review and kind words. I am so pleased to hear that your experience of Pedder met our high standards and expectations. I'll be sure to pass your feedback on to Phillippa.
Wising you the very best.
Pedder
★★★★★ 5/5
GoogleCallum at Pedder was amazing from the first viewing all the way to completion of our home. He made us feel very supported and always available when we needed him.
Katie · 12 October 2025 · Pedder London (117 Lordship Lane)
Agent replied · 12 October 2026
Good morning,
Thank you so much for your 5* review and kind words. I am so pleased to hear that your experience of Pedder met our high standards and expectations. I'll be sure to pass your feedback on to Callum.
Wising you the very best.
Pedder
★★★★★ 5/5
GoogleGreat experience start to finish selling my flat with Pedder.
Callum was very helpful throughout the process with weekly catch ups. A pleasure to work with.
Agnes · 12 October 2025 · Pedder London (117 Lordship Lane)
Agent replied · 12 October 2026
Good morning,
Thank you so much for your 5* review and kind words. I am so pleased to hear that your experience of Pedder met our high standards and expectations. I'll be sure to pass your feedback on to Callum.
Wising you the very best.
Pedder
★★★★★ 5/5
GoogleThank you Callum for helping us find our dream home!! Thanks for being responsive, professional and accommodating throughout.
Jennifer · 12 October 2025 · Pedder London (117 Lordship Lane)
Agent replied · 12 October 2026
Good morning,
Thank you so much for your 5* review and kind words. I am so pleased to hear that your experience of Pedder met our high standards and expectations. I'll be sure to pass your feedback on to Callum.
Wising you the very best.
Pedder
★★★★★ 5/5
GooglePhillippa was brilliant at every stage of our buying process. Thank you!
Emily · 12 October 2025 · Pedder London (117 Lordship Lane)
Agent replied · 12 October 2026
Good morning,
Thank you so much for your 5* review and kind words. I am so pleased to hear that your experience of Pedder met our high standards and expectations. I'll be sure to pass your feedback on to Phillippa.
Wising you the very best.
Pedder
★★★★★ 5/5
GooglePhillippa at Pedder was so attentive and really fought our corner every step of the way, I cannot recommend enough particularly as first time buyers.
Chelsey · 12 October 2025 · Pedder London (117 Lordship Lane)
Agent replied · 12 October 2026
Good afternoon,
Thank you so much for your 5* review and kind words. I am so pleased to hear that your experience of Pedder met our high standards and expectations. I'll be sure to pass your feedback on to Phillippa.
Wising you the very best.
Pedder
★★★★★ 5/5
GooglePhillippa was a huge help with buying our first flat in East Dulwich - she was friendly, efficient, communicative, and honest throughout the process. This makes it very easy to recommend Pedder to other looking to buy or sell in the area.
George · 12 October 2025 · Pedder London (117 Lordship Lane)
Agent replied · 12 October 2026
Good afternoon,
Thank you so much for your 5* review and kind words. I am so pleased to hear that your experience of Pedder met our high standards and expectations. I'll be sure to pass your feedback on to Phillippa.
Wising you the very best.
Pedder
★★★★★ 5/5
GoogleGreat service from Phillippa Waller! Thank you! Quick sale and great communication.
Mark · 12 October 2025 · Pedder London (117 Lordship Lane)
Agent replied · 12 October 2026
Good afternoon,
Thank you so much for your 5* review and kind words. I am so pleased to hear that your experience of Pedder met our high standards and expectations. I'll be sure to pass your feedback on to Phillippa.
Wising you the very best.
Pedder
★★★★★ 5/5
GoogleWe had an outstanding experience working with Phillippa Waller. She was incredibly helpful throughout the entire process, consistently responsive, proactive, and attentive to every detail. Phillippa went above and beyond to make things as smooth as possible, and her high-touch approach made a real difference. We couldn’t have asked for better support and would highly recommend her to anyone looking for a dedicated and knowledgeable estate agent.
Sara · 12 October 2025 · Pedder London (117 Lordship Lane)
Agent replied · 9 September 2025
Good afternoon,
Thank you so much for your 5* review and kind words. I am so pleased to hear that your experience of Pedder met our high standards and expectations. I'll be sure to pass your feedback on to Phillippa.
Wising you the very best.
Pedder
★★★★★ 5/5
GoogleBen and his colleagues, Daniel and Basak, did a fantastic job. I contacted them to arrange a property valuation, and within a few days, my property was listed. Ben and his team kept me informed throughout the viewing process, and they managed to secure a buyer in less than two weeks. The communication with Pedder was very smooth. I highly recommend their services.
Ping · 12 October 2025 · Pedder London (2-4 Road)
Agent replied · 12 October 2026
Thank you for your 5* review!
We will be sure to pass on your feedback.
Very best wishes,
Pedder
★★★★★ 5/5
GoogleBen was great, very efficient in his communication and always helping me understand what was going on with the timelines on the seller's side, as a buyer this was super important. I would recommend his service.
Joe · 12 October 2025 · Pedder London (2-4 Road)
Agent replied · 12 October 2026
Good morning,
Thank you so much for your 5* review and kind words. I am so pleased to hear that your experience of Pedder met our high standards and expectations. I'll be sure to pass your feedback on to Ben.
Wising you the very best.
Pedder
★★★★★ 5/5
GoogleVINCE ORLANDO is your man. Within a short period of time he managed to sort my issues.
Julian · 12 October 2025 · Pedder London (2-4 Road)
Agent replied · 12 October 2026
Good morning,
Thank you so much for your 5* review and kind words. I am so pleased to hear that your experience of Pedder met our high standards and expectations. I'll be sure to pass your feedback on to Vince.
Wising you the very best.
Pedder
★★★★★ 5/5
GoogleI’ve had a great experience working with Matt, one of the lettings agent. From the initial inquiry to the final paperwork, everything was handled professionally and efficiently. They made the entire process smooth and stress-free, always keeping me updated and answering any questions I had promptly.
Geraldine · 12 October 2025 · Pedder London (2-4 Road)
Agent replied · 12 October 2026
Good morning,
Thank you so much for your 5* review and kind words. I am so pleased to hear that your experience of Pedder met our high standards and expectations. I'll be sure to pass your feedback on to Matt.
Wising you the very best.
Pedder
★★★★★ 5/5
GoogleAll Pedder staff were really responsive and supportive; flexible around changes and knowledgeable about the marketplace and its various pressures. We felt well supported through the process and we got outcomes we wanted.
Stephen · 12 October 2025 · Pedder London (2-4 Road)
Agent replied · 12 October 2026
Good afternoon,
Thank you so much for your 5* review. I am so pleased to hear that your experience of Pedder met our high standards and expectations. I'll be sure to pass your feedback on.
Very best wishes,
Pedder
★★★★★ 1/5
GoogleWorst customer service ever. My partner and I went in to enquire about renting a new flat and were met with total disregard and disrespect from a middle aged woman with a bleach blonde bob. As soon as we said we were there about renting and not buying she stood up and didn’t let us sit - she cut us off and was clearly uninterested as we weren’t there to buy. She was rude about not buying and clearly thought we were just young people wasting her time. Jokes on her though because when we do buy, it won’t be from them! She asked us why we weren’t looking online and we explained that we have a small cat so wanted to talk to a person face to face about how that would work. She laughed in our faces and told us nowhere would let us rent with a cat. When we told her we’ve been renting with our cat for years she said “why can’t you just stay in that flat then?”. We explained about our current flat having lots of problems and she said “well what do you expect from a place that lets you own a pet?” We quickly vacated the shop as her entire demeanour was rude - borderline nasty and totally fake. If you are a young person they won’t take you seriously, won’t even let you sit down so don’t waste your time with this horrible place.
Becky · 12 October 2025 · Pedder London (2-4 Road)
Agent replied · 12 October 2026
Good afternoon,
Thank you for bringing this to our attention. We are very sorry to hear about your recent experience. What you’ve described does not reflect the standards of service we strive to provide, and we take your concerns extremely seriously. Having said this we don't have any members of staff that fit your description and believe you have the wrong agency.
In order for us to look into this matter further, could you please email us on info@pedderproperty.com providing further details (office/date of visit/time of visit). This will allow us to address your concerns with the correct branch/employee, and better understand the circumstances around this.
Kind regards,
Pedder
★★★★★ 5/5
GoogleExcellent service 10/10
Robert · 12 October 2025 · Pedder London (2-4 Road)
Agent replied · 12 October 2026
Good afternoon,
Thank you so much for your 5* review. I am so pleased to hear that your experience of Pedder met our high standards and expectations. I'll be sure to pass your feedback on.
Very best wishes,
Pedder
★★★★★ 5/5
GoogleVery friendly and knowledgeable, dealt mainly with Ben and Daniel. They're hard working and professional, and know the local market.
John · 12 October 2025 · Pedder London (2-4 Road)
Agent replied · 12 October 2026
Good afternoon,
Thank you so much for your 5* review. I am so pleased to hear that your experience of Pedder met our high standards and expectations. I'll be sure to pass your feedback on.
Very best wishes,
Pedder
★★★★★ 5/5
GoogleBen West at Pedders, Forest Hill sold my maisonette quickly and efficiently. He always got back to me if I had questions and was generally knowledgeable, helpful and supportive. I highly recommend him and Pedders, Forest Hill :)
Anna · 12 October 2025 · Pedder London (2-4 Road)
Agent replied · 12 October 2026
Good afternoon,
Thank you so much for your 5* review. I am so pleased to hear that your experience of Pedder met our high standards and expectations. I'll be sure to pass your feedback on.
Very best wishes,
Pedder
★★★★★ 5/5
GoogleWe recently sold our 2 bedroom flat in Forest Hill with Pedder, We couldn’t have asked for more from the team at this office. They understand the local market and their pricing and marketing were accurate and secured us a buyer very quickly. Unfortunately this sale was unsuccessful, however they remarketed for us swiftly and within days we had an offer which has now successfully exchanged. The whole team at Forest Hill have been professional throughout and we have mostly worked with Ben & Dan. The flat was previously rented and the team went the extra mile for us - keeping an eye on it while it has been empty. They stepped in when necessary to help keep all sides updated and the process moving. I agree with other reviewers that we appreciate your efficiently and friendly matter throughout. We would be happy to recommend you and certainly approach you again in the future.
Helen · 12 October 2025 · Pedder London (2-4 Road)
Agent replied · 16 April 2026
Thank you for your 5* review and kind words. I will be sure to pass on your feedback.
Very best wishes,
★★★★★ 5/5
GoogleOur experience with Peeder Agency has been outstanding. They made buying our first home smooth and stress free.
Ben West guided us through every step with professionalism, patience, and clear advice.
He was always available to answer questions and ensured we fully understood the process.
We’re truly grateful for their support and highly recommend Peeder, Forest Hill Agency to anyone buying a home.
Cosmin · 12 October 2025 · Pedder London (2-4 Road)
Agent replied · 16 April 2026
Thank you for your 5* review and kind words. I will be sure to pass on your feedback.
Very best wishes,
★★★★★ 5/5
GoogleBrilliant experience buying through Pedder. Shannon was helpful every step of the way. Would definitely recommend.
Ben · 12 October 2025 · Pedder London (2-4 Road)
Agent replied · 22 January 2025
Good morning,
Thank you so much for your 5* review and kind words. I am so pleased to hear that your experience of Pedder met our high standards and expectations. I'll be sure to pass your feedback on to Shannon.
Wising you the very best.
Pedder
★★★★★ 5/5
GooglePedder Forest Hill did a great job selling our house. Shannon, Daniel and colleagues were patient and helpful when obstacles came along. Always we had good communication in setting up viewings and getting advice and feedback.
Donald · 12 October 2025 · Pedder London (2-4 Road)
Agent replied · 27 December 2024
Good afternoon,
Thank you so much for your 5* review and kind words. I am so pleased to hear that your experience of Pedder met our high standards and expectations. I'll be sure to pass your feedback on to Shannon, Daniel and the team.
Wising you the very best.
Pedder
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