5/5
We worked with Izabella Somogyi to purchase our flat in Crystal Palace. She is very professional, quick in responding and thoroughly understanding our requirements.
Trusted Agent profile
★★★★★
1,391 reviews across 10 offices and 2 platforms
Pedder has 10 offices, in Southwark (two offices), Lewisham, London (six offices) and Lambeth. Together they have 1,391 reviews on two platforms, rated 4.7 out of 5 overall.
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Pedder's 10 offices, most reviewed first. Each has its own page.
Pedder is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2026, 2020.
2020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Pedder and its branches won The Negotiator Awards in two years, most recently 2019.
Negotiator Awards winners in two years, the group and its branches: 2019, 2018.
2019 2 Bronze The Negotiator Awards 2019 winners
2018 1 Silver The Negotiator Awards 2018 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Showing 1,026 reviews on Google only. Show every review
5/5
We worked with Izabella Somogyi to purchase our flat in Crystal Palace. She is very professional, quick in responding and thoroughly understanding our requirements.
5/5
Izabella was excellent helping me find & move into my new home. Attentive, responsive, I would recommend her highly! Five stars for Izabella!
5/5
It has been a pleasure dealing with Pedder, John in property management has been especially diligent and responsive to any questions we might have. I couldn't recommend enough.
5/5
John Dowling has provided an excellent service this year where required. We’ve received quick responses to all enquiries and he’s been efficient in dealing with any issues we’ve encountered. Highly recommend
Thank you so much Mr & Mrs Henderson, it's so great to hear of the excellent service you have received at Pedder. I have passed across your lovely feedback to John.
5/5
Amena went above and beyond when finding me a rental property - from finding the perfect property, to meeting me at the property on move in day. She was an absolute pleasure to work with and I would highly recommend.
5/5
Izabella Somogyi was lovely and friendly when we first met and helped me find the right home for me. She pushed through the process helping me to complete and move within 4 months of having my offer accepted. Thanks Izabella :)
5/5
Pedder were recommended to me from a personal friend,they are efficient, articulate and trustworthy. Thank you to Victoria and the lettings team for all there good work!
5/5
Izabella and Ryan have satisfied my needs with both purchase and sale. Izabella and Ryan worked really hard from start to finish. Izabella sold my house and Ryan found me a property to buy. Ryan and Izabella patience and understanding throughout the process was commendable. Bill was charm on legs as is his usual demeanor.
5/5
We have rented through Pedder at Crystal Palace for over two years now and Victoria in particular has been a pleasure to deal with -- responsive, professional, and diligent, which has been much appreciated!
5/5
Top notch service from Pedder, very satisfied with their efficient and thorough work. John in the property management team was a credit to the company with his service. Will definitely be recommending to my colleagues
Thank you so much Joe for such a great review ! I have passed on your wonderful feedback to John.
5/5
Scott Merralls at Pedder Crystal Palace was great in securing our new rental flat and particularly helpful when we had to delay our tenancy start date due to complexities with a house sale. Thanks Pedder!
4/5
Sold my flat in Crustal Palace in August 18. A difficult time to be selling but the team at Pedder did a good job of finding me a buyer when there weren't many of them around. Friendly and helpful service from all the team there.
5/5
Izabella did a fantastic job recently with my first property purchase. Her communication was excellent, and I felt very well looked after. She made what could have been a very stressful process very simple
1/5
Tried really hard to view two properties for sale with them. Was told a number of times that the agent dealing with them was busy and would call back. He never did. The last time I called the person who answered the phone told me he had already passed on the message and put the phone down on me! Bought a property with KFH down the road in the end who were prompt, efficient and a pleasure to deal with. If you're selling with Pedder and not getting many viewings, it may be because they're hugely incompetent rather than lack of interest in your property!
Good morning Mo, I'm so sorry you have felt this way. I can assure you that Pedder do not operate in this manner so I would be very interested to hear more about your issue. Please can you email me with more details to georgiac@pedderproperty.com, thank you.
5/5
"Long gone are the days of the estate agent", they say. "Use online services instead", they say again. Well let me confirm, they are wrong. When in need of a human to talk to, Pedder was there. When in need of a shoulder to cry on? Yes, Pedder was there. When in need of top quality housing information and outstanding personal service? Pedder was absolutely there. But that's what sets Pedder apart. It doesn't just offer regurgitated information on the housing market, it offers a service. And not just a service may I add, but a service with passion. Pride. When assigned to my aid, with constant nagging enquiries and endless questions, leading the fantastic team effort from Pedder was John. John was there to shine the light, and guide me through the fields of doubt, dismay and disappointment we too often come across in the estate game, and I am forever thankful for the comforting telephone calls and informative reassuring emails. John not only communicated with swiftness and exquisite manners, but gave accurate and concise information with a warm and tender air of elocution. I have only positive things to say about Pedder and I wish to congratulate them on their attitude and work ethic which they appear to have installed so firmly in the company. Pedder, I look forward to using your service in the future, and have no doubt, you will be the first agency I recommend to friends and foes a like. Thanks goes to John Dowling and the team. Top quality service with a slimy smile.
Thank you so much Harry for such a lovely review. I have passed your kind words across to John.
5/5
Pedder have been outstanding and frankly the lynch pin of our sale and purchase. Ryan in their sales team has seriously grafted over the last 5 months to get everyone in our chain their new home. Can't recommend them enough. A trustworthy, friendly and knowledgeable firm. Thank you all.
5/5
Pedder Property Management cared about the cleaning and maintenance of the property. You knew what to expect. The Teams are friendly and helpful. They are always responsive and any call or email is never a problem. I can certainly recommend Pedder because you are going to be in good hands.
5/5
Isabella has been very helpful and friendly throughout. Pedder as a company is without doubt one of the most approachable and professional estate agents we have dealt with while looking to buy our first home.
Hi David, Thank you for your kind feedback. We are glad we could help with the process of buying your first home.
5/5
Excellent service across the board. Both Scott and Bill are always willing to answer emails or pick up the phone. They are consistency friendly, professional and patient. They've worked hard for me in both sales and lettings to find me the right buyer and tenant, and have not been discouraged when things fell through or take longer than expected. I would be more than happy to recommend them.
5/5
I recently sold my flat and purchased my new house through Pedder in Crystal Palace, with Izabella and Ryan dealing with the transactions respectively. This was an exceptionally long and drawn out process due to challenging solicitors, issues with land registry and an on-going freehold purchase on the flat complicating matters. Both Izabella and Ryan were there to help throughout the process, diligently following up particularly with solicitors and providing me with information at every step of the process- I honestly don't think that I would have got the sale and purchase to completion without their ample amounts of assistance!
5/5
I’d had some experience of pushy, rude and uncaring London estate agents, so naturally expected the same when I signed up with Pedder. As it turned out, I couldn’t have been more wrong ... they were efficient, polite, helpful and effective all the way from the first valuation visit through to viewings, negotiation and the final stages of the transaction (after several legal issues cropped up we were especially grateful to Izabella for her proactive role in chivvying all parties along until the deal was done). I wouldn’t hesitate to recommend them. After a fairly eventful and stressful sales process handing over the keys should have felt ecstatic, but I actually felt a little sad to be saying goodbye to the team.
Hi Claudia, thank you so much for such a great review!
5/5
Our lettings agent Scott was very kind and helpful. He was always available to answer our calls and e-mails straight away which we really appreciated. We feel like we were well looked after and we will certainly recommend Pedder to our friends.
4/5
Pedder are amazing ... I have rented two properties through them over the space of around 5 years (as the landlord), and they always work so hard to find the me right tenant. Scott and Chloe are wonderful people and very professional!
5/5
Really pleased with my experience of Pedder. They were very professional, informative and friendly - from the first point of contact to the last. Our agent Neel, understood what we were looking for and showed us a good variety of properties, one of which we are living in now. He helped and guided us every step of the way which made the whole process smooth and stress-free. Thank you!
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Herne Hill has the most, with 498 reviews rated 4.8 out of 5, followed by Lewisham with 478.
The 10 Pedder offices, by town:
Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 4 other industry awards since 2018.