Trusted Agent profile

Pedder estate agents in Southwark, Lewisham, London and 1 more

4.7

★★★★★ Excellent

1,391 reviews across 10 offices and 2 platforms

Pedder has 10 offices, in Southwark (two offices), Lewisham, London (six offices) and Lambeth. Together they have 1,391 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,034

Reviews on Google

All 10 offices

Trustpilot logo

357

Reviews on Trustpilot

Business-wide

Our offices

Pedder's 10 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,026 reviews on Google only. Show every review

5/5

Google

We got great service and support by Harry and the local office, setting up our letting arrangement. Super.

Johan · 26 October 2019 · Pedder London (119 Dulwich Village)

5/5

Google

Rosanna and the team at Pedder Dulwich Village were very helpful, efficient and professional at all times in the purchase of my property. I would definitely recommend their services.

Jane · 26 October 2019 · Pedder London (119 Dulwich Village)

5/5

Google

Rosanna at Pedder has been great from start to finish. Direct, fast communication and has been able to organise multiple viewings whenever I needed. Can’t recommend enough!

Kelly-leigh · 26 October 2019 · Pedder London (119 Dulwich Village)

5/5

Google

A very big thank you to Rosanna who sold us a property, she was brilliant! It was quite a long haul and she was very helpful, always on hand via phone or email to help get the job get done.

Tom · 26 October 2019 · Pedder London (119 Dulwich Village)

1/5

Google

I find it interesting that overwhelming majority of the 5-star reviews come from people who wrote a total of 1 review - must be very happy customers to write their one and only review about this specific business. In my experience, however, Peder is a negligent and incapable property manager. As a landlord myself, I would’ve never given them my property. That’s because I don’t enjoy having unhappy tenants who are ignored and literally left in the freezing cold to the point of engaging an attorney for breach of contract proceedings. I believe in paying a management fee and being left in blissful peace, not receiving legal notices because the management company is ignoring its responsibilities. As a tenant, I feel like I’ve been hitting my head against the wall for three months trying to get these guys to live up to their contractual obligations and provide us with a liveable “luxury” flat as advertised. It was all great up until we signed the contract and paid the fees and deposit. Then things changed - the agency completely lost interest. They expect you to take hours out of your work day to actually go to their office in person for every single bureaucratic admin BS requirement - which they have a lot of. The agent who rented us the flat was negligible and made a number of mistakes that took months to correct, all the while we had to chase him continuously. The property was delivered dirty and in a poor condition after previous tenants moved out. It took nearly 2 weeks to have the appliances turned on when we moved in and we didn’t have a working fridge the whole time because the property manager is located God knows where, but certainly nowhere near the property, nor does she know anything about it. We had to wait for a landlord to approve the quote for a new fridge, until yet another one of contractors came out and discovered that the fridge was mysteriously switched off through some hidden plug, and not actually broken. A very simple fix had the property manager actually been managing the flat or knew anything about it. Same with a thermostat - a 6 week wait for a contractor electrician because the property manager couldn’t provide us a manual for the unit or assess the problem. Breakdowns take 6+ weeks to address and require you to take multiple days off work while you are waiting for multiple contractors to come out for quotes first and then to fix - again, after having to chase the property manager continuously. They only seem to take action after breach of contract notices, so prepare to have your attorney on a speed dial. And make sure you are ready to be home in the middle of work day for a 5-hour window on a regular basis (so far 7 separate days in 3 months) if you want to have functioning appliances and flushing toilet/working bathroom. All in all, be very mindful of this place. We found a flat we thought we could be happy in for a long time, but will have to move once break clause kicks in because we simply cannot handle any more emotional distress of living in a property that is so poorly managed.

Natalie · 26 October 2019 · Pedder London (119 Dulwich Village)

Agent replied · 24 October 2024

Thank you for contacting us. I have spoken to our property management team, who have let me know they are waiting for a response from the tenant to be able to confirm works. I can assure you that providing a good service is extremely important to us and we take all complaints seriously. Please do contact me on rebecca@pedderproperty.com to discuss your grievances further.

5/5

Google

Pedder were brilliant from start to finish. Showing us around the properties Dan was friendly and knowledgeable, and had some great local insights into the area. During the application process he was quick and helpful in his replies and was always available to answer questions. Dan made every effort to accommodate our needs on the move in date and made the whole process as smooth as possible. On the move in day we were met at the property on time and the check-in was done extremely quickly and efficiently. We have used several agencies in the past and Pedder has by far been the best experience.

S · 26 October 2019 · Pedder London (119 Dulwich Village)

5/5

Google

I recently sold my property with Pedder and was impressed. Toby handled the process for me. His calm, clear, professional manner really helped keep the sale on track. When we hit the odd rocky patch he kept the lines of communication open between myself and the buyers, and greatly helped with negotiations. And found Yvonne in the office really helpful and friendly. I would use Pedder again.

Madeleine · 26 October 2019 · Pedder London (119 Dulwich Village)

Agent replied · 24 October 2024

Thank you for your kind review. We are glad you enjoyed your experience of selling through Pedder.

5/5

Google

very friendly and very helpful Kolade thanks for all

Marcelo · 25 October 2019 · Pedder Forest Hill

5/5

Google

Pedder Property is one of the best!!! Thank you!!! :)

Max · 25 October 2019 · Pedder Forest Hill

5/5

Google

Thanks Kolade for being great help. Understanding, professional and respectful.

Jamie · 25 October 2019 · Pedder Forest Hill

5/5

Google

Big thanks to Sarah at Pedder of Forest Hill for a great job well done in selling our house,would highly recommend.

Steve · 25 October 2019 · Pedder Forest Hill

5/5

Google

We are delighted with our new property and the move was very smooth thanks to Kolade and the team at Peddar Forest Hill.

Ian · 25 October 2019 · Pedder Forest Hill

5/5

Google

Thank you so much! The sales team are excellent and I don't know what my wife and I would've done without all your help.

Adam · 25 October 2019 · Pedder Forest Hill

5/5

Google

Kolade Giwa provided an excellent service for me at this branch. He was super friendly and cooperative providing me with all the information I needed :) Great customer service.

Cassie · 25 October 2019 · Pedder Forest Hill

5/5

Google

Amazing experience with Kolade. Grateful he went the extra mile to satisfy me. Extremely grateful to the Pedder office in Forest Hill.

Terry · 25 October 2019 · Pedder Forest Hill

5/5

Google

I had a great experience with Kolade! He was very helpful, friendly and informative and we are super happy in our new flat!

Julia · 25 October 2019 · Pedder Forest Hill

5/5

Google

We had a very good experience through our house purchase. All queries were answers promptly and efficiently. Alexandra was great throughout, at times, a difficult process.

Kieran · 25 October 2019 · Pedder Forest Hill

5/5

Google

Great and efficient service. Friendly and professional staff. Kolade always happy to help and answer any questions. I am very happy I agreed to use Pedder to rent out my property.

Julia · 25 October 2019 · Pedder Forest Hill

5/5

Google

Team is friendly and professional. Most efficient estate agent I have ever dealt with. I highly recommend Sarah. Thank you for all your help with my purchase.

SY · 25 October 2019 · Pedder Forest Hill

5/5

Google

Just want to say a massive thank you to Kolade and Dan for helping me to get my car started on Monday afternoon. If it wasn’t for their help getting my car jump started I think I’d still be sitting in the car park now..... Not a property review, I know, but nothing was too much trouble for these guys. I know where I’ll be heading the next time I need to find a property or breakdown service! Thanks again

Claire · 25 October 2019 · Pedder Forest Hill

5/5

Google

I have recently acted as a guarantor for my son and his girlfriend and George could not have been more helpful. He made a fairly stressful process very much easier. His help and advice was much appreciated. Many Thanks Rosie

Rosie · 25 October 2019 · Pedder Forest Hill

4/5

Google

Kolade from pedder was really efficient, we managed to sort out all the tedious paperwork and had the tenancy agreement ready to sign within a week! Was fast and efficient and ensured we didn't need to stress!

Tia-Louise · 25 October 2019 · Pedder Forest Hill

5/5

Google

Kolade Giwa, at Pedder Forest Hill has been great in helping me find my next home. He distinguished himself to me from many other estate agents I've met by being humble, respectful, genuine and overall very helpful (and patient) with the issues and questions that I encountered. Well done Kolade and thanks.

Steve · 25 October 2019 · Pedder Forest Hill

5/5

Google

Lewis Parker of Pedder Forest Hill helped me to rent a flat in Honor Oak Park area, he has been very helpful and professional through all the process and has guided me as it was my first rental. I would recommend him to my friends as overall he has made the whole process easier than expected. Thank you a ton! Denisa Sima

Denisa · 25 October 2019 · Pedder Forest Hill

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Pedder is among EA Masters 2026 winners.

EA Masters winners in two years, the group and its branches: 2020, 2026.

EA Masters by year, 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

The Negotiator Awards

Pedder and its branches won The Negotiator Awards in two years, most recently 2019.

Negotiator Awards winners in two years, the group and its branches: 2018, 2019.

Negotiator Awards by year, 2018 to 2019

Source: The Negotiator Awards winners lists, as published, linked by year.

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Questions about Pedder

Which Pedder office has the most reviews?

Herne Hill has the most, with 498 reviews rated 4.8 out of 5, followed by Lewisham with 478.

Where are the Pedder offices?

The 10 Pedder offices, by town:

Has Pedder won any awards?

Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 4 other industry awards since 2018.

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