Trusted Agent profile

Pedder estate agents in Southwark, Lewisham, London and 1 more

4.7

★★★★★ Excellent

1,391 reviews across 10 offices and 2 platforms

Pedder has 10 offices, in Southwark (two offices), Lewisham, London (six offices) and Lambeth. Together they have 1,391 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,034

Reviews on Google

All 10 offices

Trustpilot logo

357

Reviews on Trustpilot

Business-wide

Our offices

Pedder's 10 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,026 reviews on Google only. Show every review

5/5

Google

Vince has done an outstanding job selling the flat. very proactive in the negotiation phase, and a great help driving through the conveyancing needs

Phil · 26 October 2019 · Pedder Herne Hill

1/5

Google

Rented from this estate agents for 1 and a half years. They were consistently unprofessional, uncommunicative and made numerous errors including not cleaning the house before we moved in. There was food under our bed and dog hair everywhere. The flat was still full of the previous tenants belongings, the bin was mouldy and the flat was still furnished despite being let as an unfurnished flat. Estate agent staff did refund us our fees for this error. Would not use again.

Tom · 26 October 2019 · Pedder Herne Hill

Agent replied · 24 October 2024

Dear Tom, we were very sorry to read your review of our Herne Hill branch. Please email me on rebecca@pedderproperty.com so i can investigate into your complaint further. Yours Sincerely Rebecca

5/5

Google

Nick, Vince and Susanne have been very helpful during our time in Herne Hill which has recently come to an end. They helped us buy and sell and were always easy to work with and very helpful with any inevitable sticky bits

Chris · 26 October 2019 · Pedder Herne Hill

1/5

Google

Great if you are a landlord, not so great as a tenant. As part of our tenancy agreement deal, Pedder had negotiated with the landlord to get several issues at the property fixed (a £2250-a-month-house in very poor condition), however once the contract was signed, Pedder didn't follow up on "Part of our deal is...." for they couldn't have cared less whether the agreed issues were resolved and whether the landlord acted on the promises made by them. Insurance-based TDS without interest for the tenant Pedder supports an insurance-based Tenancy Deposit Schemes where the gained interest of the held deposit (which they look after on behalf of the landlord) does not go to the tenant but to the landlord. Great if you are a landlord, not so good if you are the person who officially owns the money and who should be the rightful recipient of the deposit. Biased check-out report Pedder have advised us that they prefer for us not to be present at the time of the check-out and inventory being conducted. This goes against good practice e.g. the Homelet website states "Your landlord is obliged to give you the opportunity to be present at the checkout stage of your tenancy, and it’s strongly recommended that you do attend." We trusted Pedder and that they acted acted in good faith. What we have found was a highly biased check-out report. A check-out report with lots of close-up shots (as opposed to wide-angle shots as in the check-in report that listed very few details). Needless to say that the report was written with the goal in mind to keep some of our deposit. We are disappointed but the superficiality and hypocrisy of Pedder's service to tenants. After being homeowners ourselves, we could clearly feel the difference between being tenants. We've been made felt like second class citizens in a society that seems protects the interests of the landlord first of all. Especially with properties being located in secondary school catchment areas, people are expected to put up with undignifying living conditions. However, nothing excuses for people to have to put up with rotting window frames, black mould on bathroom ceilings where the paint flakes off, soiled carpets, dirty walls. Pedder is clearly an estate agent who silently looks on instead of proactively representing the interests of both sides, not only those of the landlord (in our case they have only made empty promises). Pedder, as an agency, is most happy when they have to manage a property as little as possible, or in our case not manage it at all (as agreed with the landlord) as all they Pedder to be interested in is the money.

Michaela · 26 October 2019 · Pedder Herne Hill

Agent replied · 24 October 2024

Dear Michaela Thank you for your email and I am sorry you have had cause to contact Pedder in relation to your tenancy. I have spoken with my colleagues and I understand that you have recently vacated a property which was managed directly by the landlord. All maintenance should have been reported directly to your landlord for their response and appropriate action. I understand that my colleague Josh spent an hour with your partner at the point of check in walking through the property ensuring that you were happy with the condition which would have allowed the opportunity to discuss any issues there and then. Pedder do not undertake in house inventory reports and use a well-regarded third party inventory company to conduct the check ins and outs. Tenants and landlords are not present for the check in’s/out’s as it effects the impartiality of the report. The reports are sent to the landlord and tenant with access to further images (in full size) if needed.. I understand that your deposit has been returned to you in full. Pedder do work with the TDS whose Government backed deposit scheme Pedder use to hold the deposit. The interest on deposit monies is clearly outlined in your tenancy agreement and is dealt with in the correct legal manner. Pedder take a positive and proactive approach to all aspects of our involvement with both landlords and tenants. I am sorry to hear that maintenance works were required and that you were not happy with the condition of your property. If you had not been able to gain a response from your landlord when reporting maintenance Pedder could have assisted with the communication where possible. If you would like to discuss your concerns in greater details please email rebecca@pedderproperty.com

5/5

Google

Vince looked after us well with early advice on how best to market our house, a smooth and very quick sale and was there to help sort the problems that inevitably arise through the emotional business of buying and selling.

Jane · 26 October 2019 · Pedder Herne Hill

Agent replied · 24 October 2024

Thank you very much for your kind review. We are glad you were please with the service Vince provided.

5/5

Google

Vince Spoto at Pedder Herne Hill was excellent. He was super responsive, great at liaising between the parties and helped get our transaction over the line. Thanks Vince!

Anaar · 26 October 2019 · Pedder Herne Hill

5/5

Google

I cannot recommend Conor and the rest of the Pedder lettings team enough. Conor was incredibly hard working and diligent in finding me the perfect home to move to - which was not an easy task as I had very specific requirements. Once we found it, Conor worked tirelessly to get it secured on my behalf. The entire lettings process was professional, helpful and friendly. Thank you so much again for all your help Conor!

Meryl · 26 October 2019 · Pedder Herne Hill

5/5

Google

I`ve lived in Dulwich for 28 years when i came to sell my house i turned to Peddar who have a good presence in the area - I was particularly impressed with Vince , who i found to be immediately likeable, interested and proactive in selling my home , he kept me fully informed throughout the process which was particularly helpful as i live away from the property down in Hampshire. Based on my experience I would highly recommend him and Peddar if you are looking to sell or buy a property in the area

Simon · 26 October 2019 · Pedder Herne Hill

5/5

Google

Vince was a great help to us in buying a family home in the Herne Hill area. He quickly understood exactly what we were looking for and was able to show us several properties that met our specifications in the area as they came to market, resulting in a smooth and fast purchase.

Christopher · 26 October 2019 · Pedder Herne Hill

5/5

Google

Vince at Pedders has provided tremendous support and care to my parents (both rather ancient), making the process of selling their family house and buying their new smaller flat as smooth and stress free as possible. Nothing has been too much trouble for him - huge thanks and high recommendations are due to him from us all.

Sarah · 26 October 2019 · Pedder Herne Hill

5/5

Google

Top marks for Vince who has been professional, reliable and effective at driving through our flat purchase. Friendly, knowledgeable and even called from his vacation to respond to our questions! No reservations in recommending Vince and Pedder. Thanks Vince!

James · 26 October 2019 · Pedder Herne Hill

5/5

Google

After considering the services of several estate agents I decided to use Pedders to purchase my new flat. I am very glad that I did, it was a pleasant experience, entirely free of worry and stress. Vince answered my many questions promptly, politely and with patience. I found this to be most reassuring. He also recommended a conveyancer, who as a bonus was actually 30% cheaper than all of the other quotes I had obtained. So skilled were they that the process required such minimal input on my part as to seem effortless. In fact, I would say that it was easier than purchasing a pair of shoes. I am extremely pleased and will definitely be using both of your services again, thank you.

Peter · 26 October 2019 · Pedder Herne Hill

4/5

Google

We recently purchased a property via Vince at Pedders and have been very impressed with the service we received throughout the process. From our initial brief outlining our property requirements through to completion of sale we have found Vince and the team at Pedders extremely friendly, helpful, professional and courteous throughout. With the help of Vince we were able to complete very quickly

Stephen · 26 October 2019 · Pedder Herne Hill

5/5

Google

Vince Spoto worked tirelessly on our behalf as sellers, he managed our sale with professionalism and compassion in abundance amidst a tricky economic climate. We can't thank Vince enough and would recommend him, and the whole team in the Herne Hill Pedder office, without hesitation.

Emily · 26 October 2019 · Pedder Herne Hill

5/5

Google

Pedder recently sold our property in Herne Hill and we purchased a new property in Herne Hill with them and our experience was excellent. In particular, Vince Spoto, was great and was instrumental in getting both transactions over the line in uncertain market conditions. We wouldn't hesitate to instruct Pedder/Vince to sell a property again.

Justine · 26 October 2019 · Pedder Herne Hill

5/5

Google

Vince Spoto has assisted us in concluding the sale of our house in Herne Hill, within 3 months. He is very knowledgeable of all the properties in Herne Hill and surrounding suburbs and have a good understanding of his clients' needs. He is very easy to get along and acted very professionally at all times in putting the deal together for us and the buyer. We knew Vince sixteen years ago when he found us the same house, which he happened to sell it again for us today. His professionalism, his enthusiasm and his passion as a real estate agent is second to none and they speak volume in how he brought the buyer and us togther. We are very happy and our experience with Vince is nothing short of excellent. We would like to take this opportunity to say big thank you to Vince and Pedder for completing the sale of our house in Herne Hill. Kim & Jenny Holmdene Avenue

Kim · 26 October 2019 · Pedder Herne Hill

5/5

Google

From the second we contacted Pedder (Vince) we were very impressed with his knowledge of the properties we were interested in and this continued through the whole purchasing process. He was always available, had up to date information, resolved queries quickly and is a genuine nice guy.

Jay · 26 October 2019 · Pedder Herne Hill

5/5

Google

We reviewed three agents in SE24. We chose Pedder. From the first conversation to the exchange yesterday, we have nothing but enormous praise for Vince Spoto, who handled both the sale and the purchase of a new property, which he recommended to us Nothing was too much trouble for his and his team. He showed such sympathy with us , ancient people (!) and our family. He actually became part of our family! Thank you Vince!

Norman · 26 October 2019 · Pedder Herne Hill

5/5

Google

Having dealt with a number of agents, I was extremely impressed with Vince Spoto of Pedder acting on the sale of a property. He is friendly and a pleasure to deal with. He is efficient, extremely helpful, response time very swift and managed to put together a transaction which involved a great deal of negotiating. Also following exchange of contracts, he went above and beyond in assisting us with pre-completion matters.

Ian · 26 October 2019 · Pedder Herne Hill

5/5

Google

Vince from Pedder Herne Hill has been a pleasure to deal with since I first called to arrange a viewing all the way through to completion on our house purchase. He showed us round a number of properties that were a good fit for our requirements over the weeks and months that followed (he had a lot more patience than some of the Dulwich/HH agents) and once we had an offer accepted was there every step of the way to help the transaction progress. And a really nice guy to boot!

Charlie · 26 October 2019 · Pedder Herne Hill

5/5

Google

I have been extremely impressed with Vince. He was acting on behalf of the sellers of the property we put an offer in on. From the day of first viewing to the exchange of contracts, Vince has been proactive, extremely quick to respond and both sincere and trustworthy. I was also impressed by the level of fiduciary care / responsibility he showed his clients. All in all, I would definitely recommend Vince.

Andrew · 26 October 2019 · Pedder Herne Hill

5/5

Google

As first time buyers, we were so grateful for the advice provided by Vince at all stages of buying our first family flat. Compared to other agents we spoke to, we really valued Vince’s honesty and how he listened to our needs. At no point did we feel pressured into doing anything we were not comfortable with. We were also impressed with how responsive he was and how he kept us up to date with developments. Thanks! Guy and Becky

Guy · 26 October 2019 · Pedder Herne Hill

5/5

Google

Vince and the team at Pedder have assisted us with both selling and purchasing our home and have made both experiences as easy and stress free as possible. We've been really impressed at how efficient and proactive Vince has been in making sure everything has run smoothly for everyone in the chain. He's been a pleasure to deal with and I'd gladly recommend Pedder to others.

Emily · 26 October 2019 · Pedder Herne Hill

5/5

Google

I have recently purchased a property with the help of Vince at Pedder Herne Hill, and I've been incredibly impressed by the service I received. Vince was extremely helpful throughout the process. As a first time buyer I have been reassured, as Vince has answered my many questions from beginning to end. Vince gave genuine and realistic advice, listened to what we wanted as buyers and was refreshingly honest and upfront. The sale was processed in 2 and a half months and we move in next week. I was pleasantly surprised about how hassle free the whole experience has been. Thank you to Vince and the team at Pedder.

Victoria · 26 October 2019 · Pedder Herne Hill

Agent replied · 24 October 2024

Thank you Victoria. We have passed your lovely review onto Vince.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Pedder is among EA Masters 2026 winners.

EA Masters winners in two years, the group and its branches: 2020, 2026.

EA Masters by year, 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

The Negotiator Awards

Pedder and its branches won The Negotiator Awards in two years, most recently 2019.

Negotiator Awards winners in two years, the group and its branches: 2018, 2019.

Negotiator Awards by year, 2018 to 2019

Source: The Negotiator Awards winners lists, as published, linked by year.

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Questions about Pedder

Which Pedder office has the most reviews?

Herne Hill has the most, with 498 reviews rated 4.8 out of 5, followed by Lewisham with 478.

Where are the Pedder offices?

The 10 Pedder offices, by town:

Has Pedder won any awards?

Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 4 other industry awards since 2018.

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