5/5
Pedder west norwood were excellent. David helped with all problems that came up and helped us every time to get it resolved.
Trusted Agent profile
★★★★★
1,391 reviews across 10 offices and 2 platforms
Pedder has 10 offices, in Southwark (two offices), Lewisham, London (six offices) and Lambeth. Together they have 1,391 reviews on two platforms, rated 4.7 out of 5 overall.
Pedder's 10 offices, most reviewed first. Each has its own page.
Showing 1,026 reviews on Google only. Show every review
5/5
Pedder west norwood were excellent. David helped with all problems that came up and helped us every time to get it resolved.
5/5
Really impressed with Pedder West Norwood, Sam was a delight and I felt supported, respected and comfortable throughout my property search.
5/5
Sam and Vince did a great job selling our flat and keeping things moving with the sale. They were friendly and responsive and clearly took the time to understand our position and make recommendations accordingly.
5/5
A big thank you to Vince, Sam and the rest of the Pedder team. After a bumpy start the team worked tirelessly to secure the sale of our home and Vince personally interjected on several occasions to broker resolution of the final outstanding points right up to the 12th hour. They should be commended for their pro activity, patience and commitment.
5/5
We have just bought a house with Pedder and we’re impressed with the branch (and particularly Sam, who was our main point of contact) from the off. They were approachable, efficient, and straight talking, and no doubt that helped the process move along as well as it did.
5/5
From day one the staff at Pedder, particularly David and Sam were professional yet friendly and made the sale stress free. Any queries we had were answered quickly by either email or a phonecall, their communication was excellent. Sam always re-confirmed viewings with us before bringing people round and kept us informed about their feedback. Even after the sale went through and we had moved out David still helped us out with a problem. Highly recommend Pedder West Norwood.
5/5
We sold our house in West Norwood via Pedder in the Autumn of 2020 and we were delighted with our choice of agent. David Yuil and his Sales team in the West Norwood office made the process as smooth and efficient as possible, despite the invariable bumps in the road that come with any sale. We were very impressed with both the quality of sales material with which Pedder took our property to market and the clear determination of the team to achieve our target price. David’s team were also especially sensitive and diplomatic in organising viewings around our then tenants during lockdown who were also coincidentally clients of Pedder’s letting team. The high quality of service continued through the conveyancing stage and we found David and his team readily available and on hand to calmly and cooly manage issues as they arose between all parties involved. We couldn’t recommend Pedder West Norwood office more highly.
5/5
We recently purchased a flat which was sold through the West Norwood office of Pedder. Throughout the process, Sam and Vince were really responsive, helpful and kind. We had issues with our solicitors and Sam went out of his way to help and called them multiple times for updates.We would definitely recommend them.
5/5
I’d like to highlight Olga who was our letting consultant helping us secure a flat we absolutely loved. From the very beginning to the end of the process, Olga has been very professional, empathetic, and undoubtedly had our best interest at heart. She always responded and followed up with us promptly, providing reassurance and updates throughout, and took all the stress of finding and moving house for us. It’s been such a smooth ride working with Olga, she’s an asset to the team and I can’t thank her enough for all the work she’d done - we’re very happy tenants in our lovely new home!
Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder
5/5
Our experience with Pedder was very efficient, the process of renting from start to finish was simple, well explained and Pedder were excellent at keeping in contact or answering any queries. Our agent was Harry Penfold who went above and beyond in helping us sort out every last detail.
Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder
1/5
Rating only, no written review.
5/5
Rating only, no written review.
Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder
1/5
I am afraid I have nothing good to report with respect to Pedder’s property management services. Poorly priced, extraordinarily poor communications, usurious fees for maintenance and sloppy contractors. Avoid.
2/5
Asked for a valuation of a flat that was being rented out, then wanted to sell. Wasn't bothered about getting it done nor phoning about it. Had to be pushed and reminded to get it done. Avoid.
5/5
Just sold and bought with Pedder Dulwich. Really tricky purchase but Rosanna Gardiner was superb. Her tenacity helped get it over the line. Would highly recommend.
Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder
5/5
Harry Penfold was super professional, punctual and a very efficient communicator throughout the process. Highly recommended if you are looking for a property to rent in Dulwich.
Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder
5/5
All went through very quick and easy. No hiccups and George was really helpful throughout. Nothing to fault on their part.PositiveQuality, Professionalism
2/5
Extremely unhelpful, rude and borderline discriminatory. At the start of the year I was looking for a rental property from £1700-£1800 in Crystal Palace, a saving on the £1900 I had being paying for years prior to this. I enquired after a viewing for a property at the lower end of this - I wasn't even permitted a viewing. As a single mum, I receive benefits, and as soon as I mentioned this I was told I wouldn't be able to view or apply for the property. After I questioned why, I was informed I wouldn't pass referencing - despite doing so for the £1900 property I resided in and the subsequent £1750 property I decided to rent elsewhere. When I asked if there was nothing I could do, as this would mean I wouldn't be able to rent any property from Pedder, I was told that unless I lowered my budget (which wouldn't find me a nice 2-bed with a garden under this) there was nothing I could do. I found this discriminatory, this essentially penalised me for being a single mother on benefits, despite my income from my wage being over the monthly rent. After talking to subsequent agents, they were horrified to hear that this happened and were very empathetic; working with me to find and secure a property - happily passing referencing. (It is illegal to not permit tenants who are in receipt of benefits.)NegativeQuality, Professionalism
5/5
Izabella was fantastic! Absolutely brilliant service from start to finish showing me round properties that fit the bill perfectly and helping me get the one I wanted over the line (not the easiest thing to have done given the circumstances). She put up with my rants, my demands and my indecision at times. She was efficient, responsive, fair, kind, just the right amount of no-nonsense and ALWAYS smiley. Highly recommend.PositiveResponsiveness, Quality, Professionalism
5/5
Rating only, no written review.
5/5
George and Joshua were both really helpful and quick to respond.
1/5
Pedder are currently selling a property I am still living in and have twice trespassed in my property to do a viewing without first gaining our permission and the second time without providing any notice whatsoever. This is trespassing plain and simple, and I would advise against using them unless you like the idea of being taken to court for harassment.
4/5
Bought house with Faye's help. Very patient, communicative and responsive for us as buyers. Recommended excellent solicitors. Helped very much with negotiating deal. Could have done a little more at the end of exchange to relax our extremely motivated vendors who got a bit intense but appreciate this was right before lockdown 3 and so nerves were running high.
5/5
We are delighted to be working with Daniel and the team at Pedder Property, a great agent partner for our welcome boxes.
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Pedder is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 20202020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Pedder and its branches won The Negotiator Awards in two years, most recently 2019.
Negotiator Awards winners in two years, the group and its branches: 2018, 2019.
Negotiator Awards by year, 2018 to 20192019 2 Bronze The Negotiator Awards 2019 winners
2018 1 Silver The Negotiator Awards 2018 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
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Herne Hill has the most, with 498 reviews rated 4.8 out of 5, followed by Lewisham with 478.
The 10 Pedder offices, by town:
Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 4 other industry awards since 2018.