5/5
Great experience selling our flat with Pedder - Dan and Carolina have been really flexible, helpful and communicative and made the whole process remarkably painless. Highly recommend!
Trusted Agent profile
★★★★★
1,391 reviews across 10 offices and 2 platforms
Pedder has 10 offices, in Southwark (two offices), Lewisham, London (six offices) and Lambeth. Together they have 1,391 reviews on two platforms, rated 4.7 out of 5 overall.
Pedder's 10 offices, most reviewed first. Each has its own page.
Showing 1,026 reviews on Google only. Show every review
5/5
Great experience selling our flat with Pedder - Dan and Carolina have been really flexible, helpful and communicative and made the whole process remarkably painless. Highly recommend!
5/5
We recently sold our flat through Pedder, they were excellent throughout the process. George kept us updated at every stage, checking in regularly by phone and email. We really appreciated his support and guidance over a stressful time.
5/5
We sold our flat through Pedder last month and we can’t rate Daniel, Shannon and the Pedder team highly enough. The team were timely, responsive and we just felt at ease throughout the whole process. There’s no other agent we’d use.
5/5
I highly recommend Daniel at Pedder as an estate agent. As first-time buyers, he guided us through the process of purchasing our new home in Forest Hill with exceptional professionalism and expertise. Daniel's excellent communication, extensive market knowledge, and negotiation skills made our experience smooth and successful. We are grateful for his dedicated service and would gladly work with him again. Thank you, Daniel, and the Pedder team!
5/5
As a first time buyer, I am very happy. I knew Pedder would be a great agency to work with from the moment Daniel went above and beyond from the very beginning to facilitate a conversation with myself and the sellers right before interest rates rose that same evening. He was helpful and very quick to respond, and likely saved us thousands of dollars a year by acting so quickly! Shannon took over the accounts, and it was smooth from when she started to when we exchanged. She has been responsive, accommodating, calm and informative in all the right moments. It was a pleasure working with Shannon. I would highly recommend Pedder to anyone trying to sell their home, or as a buyer.
5/5
Lovely helpful staff
5/5
Callum was very helpful throughout the process of us purchasing our flat. He was always quick to respond to queries and made the process as relatively painless as possible! We would definitely recommend using Pedder. (Source : allAgents)
5/5
Rating only, no written review.
4/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Great comms and very helpful with the whole process. Scott, Andrea and Samantha thankyou
5/5
Travis is always polite and responds quickly to any queries i may have, he is very helpful and has a charming personality
5/5
Travis in property management has been a delight to work with! Always very helpful and a really nice person to work alongside.
1/5
Appalling customer service with rude telephone manner. Called to book a viewing and was told I would get a call back when viewings were to be confirmed. I called back 2 days later and they had had viewings and the property in question had gone. No apology no explanation. Awful.
5/5
Travis is a pleasure to work with. Always polite and extremely organised. He keeps me up to date with any changes as they happen which is much appreciated.
5/5
Travis at Pedder Property has been a dream to work alongside. Very efficient and organized and a pleasure to know at the same time! APD
5/5
After over 6 years of living in my flat, I couldn't ask for a better property manager than Pedder, in particular Travis Potts who is not only responsive and efficient in his role but incredibly invested in his profession and sensitive to tenants' needs. Travis, thank you for being there!
5/5
Travis has been by far the best property manager we've ever had. He's always been quick, efficient and responsive. What more could you want? Thanks Travis.
5/5
We sold our house through Pedder's and can highly recommend the company. Callum was the principle agent in charge of the sale and was always available to help throughout the process providing very good communication.
5/5
Had a lovely easy sale with Pedder Crystal Palace. Carolina did such a brilliant job of keeping everything moving/ chasing up slow moving parts of the process that i was able to almost forget I was selling my flat! Would 100% use again in the future.
1/5
I’ve received the worst service from this agency. I’ve contacted them to book a viewing for a property I was very interested in. I was assisted by Scott over the phone which managed to get me a viewing after a questionnaire I had to go through. After going through all the questions he finally booked a viewing for the following day. Normally when you book a viewing every agency will send you an email of confirmation with details and specific address of the property. I’ve never received the email. I called them back once and I asked Scott to repeat my email address in case he had the right one, his answer was “I already know the email, I will send it when I can”. I had to call them again to remind them to please send me a email with the address of the property. Scott failed to send me the email despite all my attempts of communication. I would never recommend this agency as they have really poor customer service and lack of etiquettes.
Hi Cindy, Apologies for the delay in you receiving an email regarding your viewing. The delay was due to an unusual volume of requests and enquiries about that particular property. I am pleased you have managed to secure a booking and you should have received the confirmation email by now. If you have any further queries please do give us a call, we're happy to help. Kind Regards, Grace
5/5
I've used Pedder for renting. Scott and Samantha have been great throughout - their communication is super clear, they are really responsive and patient answering every question I had. They are also more personable compared to a lot of other property managers I've dealt with, which is refreshing
4/5
Vince and the team were extremely efficient and supportive through the whole process. Their communication was excellent. Thank you
5/5
5 stars for an excellent service. Vince was key to finalise the transaction for the purchase of my current property. He took over when the transaction seemed to have come to a dead end and managed instead to bring it successfully to a conclusion. I recommend Pedder and Vince for the great service!
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Pedder is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 20202020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Pedder and its branches won The Negotiator Awards in two years, most recently 2019.
Negotiator Awards winners in two years, the group and its branches: 2018, 2019.
Negotiator Awards by year, 2018 to 20192019 2 Bronze The Negotiator Awards 2019 winners
2018 1 Silver The Negotiator Awards 2018 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
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Herne Hill has the most, with 498 reviews rated 4.8 out of 5, followed by Lewisham with 478.
The 10 Pedder offices, by town:
Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 4 other industry awards since 2018.