Trusted Agent profile
★★★★★
756 reviews across 3 offices and 3 platforms
Paul Dubberley Estate Agents has three offices, in Tipton, West Bromwich and Wolverhampton. Together they have 756 reviews on three platforms, rated 4.5 out of 5 overall.
Paul Dubberley Estate Agents's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleAs a first time buyer i would 100% recommend the Tipton team ! Laura was really helpful in explained the whole morgage process and finding one best suited to us. Always recieved quick reaponses from both Laura and Nicky either by phone or email.
1/5
GoogleThe communication is poor due to understaffing. We used their tenant find service and they got it wrong first and nearly let property to a person in Scotland who was a specialist in sub-letting and the on second attempt found us a tenant. They collected the deposit and first month's rent and have not paid our monies over to us after 2 months. Currently commencing legal proceedings. We would not use this company again and would advise landlords to avoid them . Very disappointed.
5/5
GoogleNicky and her team have done an excellent job of marketing and selling my house in Tipton. They have been attentive, thorough and professional throughout the whole process - thankyou so much for your help!
5/5
GoogleIsabelle was a great help with me getting everything sorted for me to move into my new property would highly recommend coming to this home lettings and buying in Great Bridge as all the team are lovely and approachable and will help you with any issues or quiries you may have.
1/5
GoogleWe have property for a years, however last 3 days since 21st December, I trying contact in emergencies situation, we have boiler gone, no heating no hot water at property for 3 days on the row. Keep calling to Connell that is also dealing with paulduberley keep me redirected calls, paulduberley great bridge office not picking they calls for 3 days. I am paying for the rent £900 a month and on this situation when I am with my daughter has been going through disaster, keep asking my neighbor to borrow electric heater to keep our self’s over the night warm. I wouldn’t recommend to deal with those in future anymore. I am sorry but in such as situations you must at least get back to my calls and left voicemails Tenant from DY4
5/5
GoogleRecently sold my daughters house as she has gone to Australia. The experience was stressful but Nicky helped me through it all the way. I could not have done it without her. She kept me informed and helped when i could not get any information from anyone else. Cannot praise her enough well done and thankyou so much.
5/5
GoogleMassive thanks to Nikky, Laura and the Paul Dubberley team at Great Bridge!!! They definitely made this process a lot less scary and stressful. Very supportive and Nikki and Laura were always available for me to ask questions and gave me prompts from my first viewing to my closing. Thank you!
5/5
GoogleThey made the process as smooth as possible. Nicola was always quick to answer any queries I had and was extremely helpful throughout every step of the process. I never felt like I was not being taken care off. From enquiries to completion it was smooth sailing. Would 100% recommend.
1/5
GoogleNot a good experience. Was looking to rent a property. Explained from the first instance and even wrote on the application form that I was a part-time student and my income is made up of student finance, grants and wages from a part-time job combined. Before sending my holding deposit I asked if student finance was an accepted source of income, to which Isabelle responded “ we’ll have to see what happens during referencing.” During referencing it came back that Student Finance is not an acceptable source of income and I did not get my deposit back. They then tried to put the blame on me saying that I did not disclose that I received student finance, despite me asking if it was an acceptable source of income beforehand as-well as me writing it on my application form and having numerous conversations over the phone with Isabelle about this. Complete waste of time and money.
5/5
GoogleLaura and Nicky were great with helping me and my partner to buy our first property. Being such a stressful thing with a few hiccups along the way Laura and Nicky were always there to reassure us and get things sorted quickly. Now that we have brought our property if we ever need anything Laura and Nicky are always an email or a phone call away to help. I would definitely recommend them :)
5/5
GoogleJust bought my first property using their services! Brilliant team and easy to get in contact with! Kept both me and the seller in the loop throughout the proceeding! Thank you Team!
5/5
GoogleI couldn’t fault the customer service with this branch. Unfortunately our house buying didn’t get over the line but these guys were brill! A special mention to Nicola, she was our go to person and she was very professional. Keep up the good work Nicky!
5/5
GoogleWe sold a house with Paul Dubberley and they were fantastic. Whatever could have gone wrong did, coal mine reports, last minute hick ups. But Nicky and Keanu were brilliant and basically sold the house twice over whilst keeping us fully informed and giving us options to consider. We could have gone for a cheaper estate agents but Nicky and Keanu were well worth the money. Thanks guys
5/5
GoogleExcellent service, support and knowledge! The home team were attentive and quick on answering calls and answering questions. There were issues my chain however Nicola was with me every step of the way and ensured everything went smoothly, believe me there were many bumps. Very professional will ensure you property will be sold at the best price based on your needs and will advise you on the market.
5/5
GoogleWe have just bought our first property with Paul Dubberley & we can’t fault the team at all! Nicky is amazing! So lovely, helpful & down to earth! We had a few delays along the way.. through no fault of Paul Dubberley but Nicky always kept us aware of the situation & we always knew what was going on - she always tried her hardest to get things completed as quickly as they needed to be and pushed people who needed to be!🤣 She always returned phone calls & emails.. even when sometimes there was nothing to report but so we were aware of what was going on. We had consistent communication between ourselves, the seller & solicitors. When Nicky was away, we had regular communication with other team members and they were also very helpful. We can’t thank you enough! 😊
5/5
YellExceptional service from Kevin
Our mortgage adviser, Kevin, and his provided service has exceeded our expectations. His respect for us and our desires was a welcomed novelty. During our initial appointments, he paid heed to us and encouraged us to share our expectations and what we were looking for in a property. His constant updates and provision of best options for other needed service ensured we remained in control of and involved in the whole process. He was professional at all times and we are appreciative of the amount of support we have received from him
1/5
TrustpilotOVERPRICED
Its not what it use to be. Pd has no more standards. Massively overpricing its properties. Pd Auction style bids with fees in excess of £5000 on properties already overpriced. Once upon a time Paul Dubereley were decent, it's a real shame!
5/5
GoogleHad a great experience with them friendly and helpful staff.Manisha helped a lot she is so professional.
5/5
GoogleVery happy with the service, Shabina has been wonderful, endeavours to make things work and has excellent client and customer service skills. Highly recommended.
5/5
GoogleSo far really good experience, team are really pleasant and helpful especially Manisha, she made the whole process run smoothly while providing me with lots of guidance and information. Thanks all! 👍🏻 …
5/5
GoogleBrilliant service, Elisha was so helpful from start to finish of the process and kept us in the loop with anything relevant. Would definitely recommend! Thank you Elisha
5/5
GoogleAs a first time buyer I found the staff at Paul Dubberley very nice and very helpful. They talked me though every step of the process and made sure I was happy and understood every part of the buying process. Manesha and Savannah where especially helpfully and both where very friendly and professional. Would recommend to anybody who is thinking of buying or renting a property.
5/5
GoogleThey where AMAZING!!! Leon, Betsy and the reception were simply professional well done guys. Thanks for the help with my rental.
1/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Paul Dubberley Estate Agents is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
Tell us what you need and up to 3 trusted local agents will be in touch.
Tipton has the most, with 266 reviews rated 4.4 out of 5, followed by West Bromwich with 245.
The three Paul Dubberley Estate Agents offices, by town:
Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings.
