Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GooglePark & Bailey recently helped us to sell my aunt's house and made what could have been a stressful process into a straightforward one. I live an hour and a half's drive away so they handled things such as weekly checks on the house and coordinated access to the house for various trade people who were recommended such as cleaners, gardeners etc. Communication at all times was excellent and they were very patient and courteous with my elderly father. The progression team worked efficiently to move the process on and I felt very grateful once the sale was complete. I wouldn't hesitate to recommend.
Jenny · 15 October 2025 · Park & Bailey Caterham
Agent replied · 5 July 2025
Hello Jenny, thanks for the 5-star review. It's great to hear about your positive experience and that you would recommend us. We will pass your kind comments over to the Caterham Hill team.
★★★★★ 5/5
GoogleHaving bought our first house with Park and Bailey in 1976 (£11,000) we were pleased to find ourselves back with them in 2025.
We had a lovely afternoon with Jessica who took us to view three properties on the hill.
Jessica was well-informed, friendly and professional and our time was well-spent.
Peter Wright
Peter · 15 October 2025 · Park & Bailey Caterham
Agent replied · 3 July 2025
Hello Peter, thank you for taking the time to leave a review. We appreciate you sharing your positive viewing experience. We'll pass your kind words over to Jessica the rest of the Caterham Hill team.
★★★★★ 5/5
GoogleReally positive buying experience, especially as first time buyers.
During the viewing Mark was much more knowledgable about the property compared to our other viewing experiences.
We had our chain collapse 3 months before the stamp duty increase, they kept us in the loop without any prompting which helped with the stress!
Patrick · 15 October 2025 · Park & Bailey Caterham
Agent replied · 28 June 2025
Hello Patrick, thanks for the 5-star review. We appreciate you sharing your positive buying experience. We hope you enjoy your new home. We'll pass your comments over to Mark and the Caterham Hill team.
★★★★★ 5/5
GoogleBig thank you to all the staff at Park and Bailey for assisting my family with our purchase. Damien and Mark were both great and explained the process clearly and was always contactable. Damien also gave us great assistance setting a completion date as soon as possible and kept everyone in our chain informed and re assured. Thank you Park and Bailey Caterham.
Sanith · 15 October 2025 · Park & Bailey Caterham
Agent replied · 28 June 2025
Hello Sanith, we appreciate the 5-star review. Great to hear of your positive buying experience. We wish you all the best in your new home. We'll pass your feedback over to Damien, Mark and the Caterham Hill team.
★★★★★ 5/5
GoogleFrom start to finish, the service received from Park & Bailey has been oustanding. From the initial contact, through the marketing and sale process, right through to final completion, the team have all been outstanding.
We were particularly attracted by their involvement in the negociation for the house we wanted to purchase. It saved us time, stress and money to have a professional negociator handle this part of the process.
Once our property was under offer and we'd progressed to the conveyancing stage, the Park and Bailey progression team ensured the smoothest possible transaction and kept us informed all the way to the end.
They have been courtious, professional and very patient throughout the whole process and we would recommend them to anyone looking to sell their property. Thank you!
Adrian · 15 October 2025 · Park & Bailey Caterham
Agent replied · 26 June 2025
Hello Adrian, we appreciate you leaving a review. Great to hear of your positive experience and that you would recommend us. We'll pass your kind words over to the Caterham Hill team.
★★★★★ 5/5
GoogleThis is the second time we have used Park & Bailey and on both occasions we have received exceptional service.
Chris, Mark, Luke and the team are incredibly knowledgeable, proactive and most importantly a pleasure to deal with. We couldn’t recommend them anymore highly and if required would not hesitate to use them again.
Matt · 15 October 2025 · Park & Bailey Caterham
Agent replied · 26 August 2024
Hello Matt, we appreciate you taking the time to leave a review. Thank you for sharing your positive experience, it's great to see that you would highly recommend us. We'll pass your comments over to Chris, Mark, Luke and the rest of the Caterham Hill team.
★★★★★ 5/5
GoogleHaving had excellent service from the Park & Bailey Lettings team we chose to sell our property with Park & Bailey as well and they did not disappoint. The Sales team did a brilliant job throughout the process, keeping us up to date on every aspect and ensuring each stage went as smoothly as possible. They were professional and proactive and I wouldn’t hesitate to recommend them to others. Thank you Chris, Mark and Damien and all the team at Caterham Hill!
Holly · 12 October 2025 · Park & Bailey Caterham
Agent replied · 25 July 2025
Hello Holly, thank you for taking the time to leave a review. We appreciate you sharing your positive experience. We'll pass your kind words over to Chris, Mark, Damien the rest of the Caterham Hill team.
★★★★★ 5/5
GoogleHad a great buying experience from the beginning ! Communication was clear and consistent and the staff were always helpful. Special thanks to Ruby for being my first point of contact - she guided me through the offer process and multiple …
Louise · 12 October 2025 · Park & Bailey Coulsdon
Agent replied · 17 October 2025
Hello Louise, thanks for the review. We appreciate you sharing your positive buying experience. We'll pass your kind comments over to Ruby, Kim and the Coulsdon team.
★★★★★ 5/5
GoogleWow, what a team! After purchasing a property through Park and Bailey Coulsdon years ago I knew when it eventually came time to sell up, I’d use the same branch. …
Scott · 12 October 2025 · Park & Bailey Coulsdon
Agent replied · 8 October 2025
Hello Scott, thanks for taking the time to leave a review. We appreciate you sharing your positive experience and great to see you'd recommend us. We will pass your feedback over to Luke, Ruby, Abbie and the rest of the Coulsdon team.
★★★★★ 5/5
GoogleA very positive experience with Parks & Bailey. From the beginning, the communication was excellent, prompt, clear, and friendly. The viewing itself was well-organised, and Luke & Ruby were professional, knowledgeable, and more than happy …
Mitesh · 12 October 2025 · Park & Bailey Coulsdon
Agent replied · 18 September 2025
Hello Mitesh, thank you for the 5-star review. Great to hear of your positive experience. We will pass your comments over to Luke, Ruby and the Coulsdon team.
★★★★★ 5/5
GoogleJust purchased our home through Park & Bailey in Coulsdon. Ruby & Luke were great, as well as Kim who kept us updated throughout. Great experience, thank you!
Charlotte · 8 October 2025 · Park & Bailey Coulsdon
Agent replied · 17 October 2025
Hello Charlotte, we appreciate the review. Thank you for sharing your positive purchasing experience. We'll pass your kind words over to Ruby, Luke, Kim and the Coulsdon team.
★★★★★ 5/5
GoogleRating only, no written review.
Maria · 6 October 2025 · Park & Bailey Coulsdon
Agent replied · 8 October 2025
Hi Maria, thanks for the 5-star review. We'll pass your rating over to the Coulsdon team.
★★★★★ 5/5
GoogleI recently used Park and Bailey for the sale of my property. They were first class, with professional joined-up communications and experienced perspective. I was regularly kept up to date with the sales process and was able to trust their negotiating skill. Thoroughly recommend using them if you are selling your property.
Karen · 6 October 2025 · Park & Bailey Caterham
Agent replied · 11 October 2025
Hello Karen, thank you for taking the time to leave a review. We appreciate you sharing your positive experience. It's great to see you would recommend us. We will pass your feedback to the Caterham Hill team.
★★★★★ 5/5
GoogleExcellent Agents. All staff I had dealings with were very efficient and most helpful all the way through the sale. I was updated regularly by email and phone with details of viewings, offers and progression to completion date. Highly recommend using this company.
Ann · 6 October 2025 · Park & Bailey Caterham
Agent replied · 11 October 2025
Hello Ann, we appreciate the review. Thank you for sharing your positive experience. Great to see you would highly recommend us. We'll pass your comments over to the Caterham Hill team.
★★★★★ 5/5
GoogleI can’t recommend Park and Bailey enough. They made buying a house seem less and stress free. Rebecca was especially amazing throughout. She guided us through the sale and helped stay on top of all solicitor queries, ensuring everyone in …
Luke · 4 October 2025 · Park & Bailey Coulsdon
Agent replied · 7 November 2024
Hello Luke, thank you for the review. It's great to hear you would recommend us. We hope you are enjoying your new home. We'll share your kind words with Rebecca and the Coulsdon team.
★★★★★ 5/5
GoogleMy Husband and I are first time buyers and have recently bought our first house through Park and Bailey. The process from start to finish was seamless and given we’ve never done this before; P&B were helpful in guiding us through. We hit a …
Sophie · 4 October 2025 · Park & Bailey Coulsdon
Agent replied · 2 November 2024
Hello Sophie, thanks for the review. Congratulations on buying your first home, we hope you are enjoying it. Great to hear the service was seamless. We'll share your comments with Alice and the Coulsdon team.
★★★★★ 4/5
GoogleOur journey began with Hadley giving us a valuation of our property together with some invaluable advice. We warmed instantly to Hadley, very professional, easy to get on with and friendly. We felt confident that he could provide us with a …
Janie · 4 October 2025 · Park & Bailey Coulsdon
Agent replied · 27 October 2024
Hello Janie, we appreciate the review. Great to hear about your positive experience and that you'd recommend us. We'll share your kind words with Hadley, Rebecca and the rest of the Coulsdon team.
★★★★★ 5/5
GoogleMy partner and I had an exceptional experience when buying a house through Park & Bailey. In particular, Sue and Ruby were outstanding in helping us keep our sale on track and helping us follow up with vendors and solicitors. They were …
Elizabeth · 4 October 2025 · Park & Bailey Coulsdon
Agent replied · 16 July 2025
Hello Elizabeth, thank you for leaving a review. We appreciate you sharing your positive buying experience and are thrilled to see that you would recommend us. We'll share your kind words with Sue, Ruby and the rest of the Coulsdon team.
★★★★★ 5/5
GoogleWe sold our house through Park and Bailey, and our onward purchase was listed with them too. There is good reason why so many Coulsdon residents choose to sell their homes through Park and Bailey Estate agents, as they are really proactive …
Lorraine · 4 October 2025 · Park & Bailey Coulsdon
Agent replied · 13 June 2025
Hello Lorraine, thank you for taking the time to leave a review. We appreciate you sharing your positive experience. We will pass your kind words over to Hadley, Ruby and the Coulsdon team.
★★★★★ 5/5
GoogleWe have had a wonderful experience with Park And Bailey. The entire staff is helpful, professional and keeps the conversation transparent. We had the pleasure of meeting Ruby Moss on multiple occasions while searching for properties. She is …
Gurdeep · 4 October 2025 · Park & Bailey Coulsdon
Agent replied · 12 June 2025
Hello Gurdeep, thanks for the review. We appreciate you sharing your positive buying experience. We will pass your kind words over to Ruby and the rest of the Coulsdon team.
★★★★★ 5/5
GoogleRuby has helped us to sell our house and also find the perfect family home to purchase. …
Emma · 4 October 2025 · Park & Bailey Coulsdon
Agent replied · 29 May 2025
Hello Emma, thank you for your review. We appreciate you sharing your positive experience and are delighted to hear that you would recommend us too. We'll forward your feedback to Ruby and the Coulsdon team.
★★★★★ 5/5
GoogleRuby and Luke looked after us having had a sale fall through and moved from one agent to Park & Bailey. They created excellent literature, showed potential buyers around with professionalism and I think Ruby secured an offer on any she …
Tom · 4 October 2025 · Park & Bailey Coulsdon
Agent replied · 24 May 2025
Hello Tom, we appreciate the 5-star review. Thank you for sharing your positive experience. We'll pass your comments over to Ruby, Luke and the rest of the Coulsdon team.
★★★★★ 5/5
GoogleExcellent service, Park & Bailey were by far the best estate agents we met with after viewing 12 properties. Ruby was fantastic and really attentive to what we were looking for. When the first property we viewed with her wasn't quite right …
Dominique · 4 October 2025 · Park & Bailey Coulsdon
Agent replied · 12 May 2025
Hello Dominique, we appreciate the 5-star review. Thank you for sharing your positive experience, and it's great to see that you would recommend us. We'll pass your comments over to Ruby and the rest of the Coulsdon team. Enjoy your forever home.
★★★★★ 5/5
GoogleWe are delighted with the support from Park and Bailey with our recent house purchase and couldn’t be happier with the experience. From the very beginning, Ruby was professional, friendly, and incredibly knowledgeable about the market and …
Annalisa · 4 October 2025 · Park & Bailey Coulsdon
Agent replied · 2 April 2025
Hello Annalisa, thank you for your review. We appreciate you sharing your positive purchasing experience. We'll pass your feedback over to Ruby, Alice and the Coulsdon team.
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