Trusted Agent profile
Verified
★★★★★
692 reviews across 4 offices and 3 platforms
Park & Bailey has four offices, in Coulsdon, Caterham on the Hill and Woldingham (two offices). Together they have 692 reviews on three platforms, rated 4.9 out of 5 overall.
686
Reviews on Google
All 4 offices
1
Reviews on Facebook
All 4 offices
5
Reviews on Trustpilot
All 4 offices
Send Park & Bailey a message.
Park & Bailey's four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Park & Bailey, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleFound your staff very professional , efficient and helpful through out the process . In particular regular weekly (minimum) updated ok the progress . Would highly recommend Oark and Bailey Coulsdon.
Hello Joan, we appreciate the review. Great to hear you would highly recommend us. We'll pass your comments over to the Coulsdon team.
5/5
GooglePark and Bailey were very professional from start to finish and kept us up to date with very prompt communication about the purchase of our property. Very pleased with the service, thank you.
Hello Teresa, thanks for leaving us a review. We'll pass your kind comments over to the Coulsdon team.
5/5
GoogleAbsolutely great experience purchasing with Park & Bailey. Rebecca was amazing, answering all our questions on a timely and informative basis. She made the whole experience stress free.
Hello Kavita, we appreciate the review. Great to hear of your stress-free experience when purchasing with us. We'll pass your kind comments over to Rebecca and the Coulsdon team.
5/5
GoogleI recently had a successful experience with Grainne, Sue and Rebecca at Park and Bailey Coulsdon. They were consistently helpful and supportive, guiding us through with patience and professionalism. Communication was excellent, which made things smooth and stress free. Highly recommend.
Hello Leo, thanks for taking the time to leave a review. Great to hear you would highly recommend our services. We'll pass your comments over to Grainne, Sue, Rebecca and the rest of the Coulsdon team.
5/5
GoogleRuby was lovely, helpful, punctual and knowledgeable of the properties and the area.
Hello Linda, thanks so much for your kind review. We'll be sure to share your comments with Ruby and the rest of the Coulsdon team.
5/5
GoogleMy experience was very good and ruby was very helpful with any questions or queries that we had!
Hello James, thanks for leaving a review. We'll share your kind words with Ruby and the Coulsdon team.
5/5
GoogleIt was a pleasure dealing with Grainne and the team Sue was our Sale coordinator and she helped ensure it was as smooth a process as could be. Thank you again.
Thanks so much for your kind review. We're delighted to hear about your positive experience. We'll make sure to pass your lovely feedback on to Grainne, Sue and the rest of the Coulsdon team.
5/5
GoogleP&B found us the perfect property based on our search criteria and helped us work with their seller to make sure everyone was happy. They’ve facilitated multiple viewings throughout the process and always been on hand to help move the sale along where necessary. Would recommend
Hello Luke, we appreciate the review. We are happy to hear you would recommend us. Enjoy your new home. We'll share your kind words with the Coulsdon team.
5/5
GoogleBrilliant service from start to finish. The entire team have been professional, positive and hard working and have made the experience of selling our family home very pleasurable. Not all estate agents are the same - this one gives really great service. Thank you Park & Bailey.
Hello Sue, thanks for taking the time to leave a review. Great to hear of your positive experience when selling your home through us. We'll share your comments with the Coulsdon team.
5/5
GoogleWe’re really pleased with the service, in particular from Rebecca. She has been great to work with, giving regular updates and working hard to help us get the deal done - thank you Rebecca!
Hello Emily, thanks for taking the time to leave a review. We'll pass your kind words over to Rebecca and the rest of the Coulsdon team.
5/5
GoogleWe were shown around by Ruby today who was very informed and friendly. She allowed us to take our time viewing the property and answered all our questions. Thanks again!
Hello Ashwathy, thanks for the review. We’re delighted to hear of your positive experience. We'll pass your comments over to Ruby and the Coulsdon team.
5/5
GoogleVery professional team. Ruby has been very supportive! She is great in understanding the requirements and offers options accordingly in a timely manner. She is very approachable has a very positive attitude!
Hello Darshan, thanks so much for your kind review. We'll be sure to share your comments with Ruby and the Coulsdon team.
5/5
GoogleFantastic team, from sales through to completion A*
Hello Jamie, thanks for the 5-star review. We'll pass your kind words over to the Coulsdon team.
5/5
GoogleRebecca Walker has been a pleasure to work with. Very professional throughout the process and has provided regular updates. 5*
Thank you for your review! We’re delighted to hear that Rebecca provided such a professional and communicative experience. Your kind words are greatly appreciated, and we’ll be sure to pass them along to Rebecca and the entire Coulsdon team.
5/5
GoogleGrainne accommodated our on the day request to view a property later on that evening. This was an accompanied visit and Grainne kindly showed us around the property herself, and she provided us with all the relevant information which we found very helpful.
Thanks so much for your kind review. We're thrilled to hear about your positive experience. We'll be sure to share your kind words to Grainne and the rest of the Coulsdon team.
5/5
GoogleGreat service from Park and Bailey. Helped get our sale over the line in a difficult market. Kept in touch at all times. Would use again.
Hello John, we appreciate the review. Thanks for sharing your positive experience. We'll share your kind words with the Caterham Hill team.
5/5
GoogleWe recently sold our house with Park & Bailey. Our experience was very positive and we felt they worked hard to get us the best price and kept us regularly updated. A special thank you to Luke Burley and Damien in progressions for their invaluable help.
Hello Katie, thanks for the review. We'll pass your kind words over to Luke, Damien and the rest of the Caterham Hill team.
5/5
GoogleGreat team! Luke, Damien, Mark and the team all were supportive and professional. We don't plan to move again in a hurry, but would use Park & Bailey again for certain!
Hello David, we appreciated the review. Thanks for sharing your positive experience. We'll pass your comments onto Luke, Damien, Mark and the Caterham Hill team.
5/5
GoogleThroughout the entire process of selling my mother’s house Park & Bailey were absolutely superb. Efficient, friendly, helpfully, excellent communication, good advice. I couldn’t have asked for a better service. Thank you, Chris, Mark, Luke & Damien.
Hello Caroline, thanks for the review. Great to hear of your positive experience. We'll pass your kind comments over to Chris, Mark, Luke Damien and the rest of the Caterham Hill team.
5/5
GoogleI would happily recommend Park & Bailey. I have been really pleased with the service of their Caterham on the Hill branch throughout the sale of our house. We lost a buyer and the team were straight back on the case to find a new buyer. Special thanks to Luke, Mark & Siobhan for their patience and guidance.
Hello Jordana, thanks for the review. Great to hear of you would happily recommend us. We'll share your kind words with Luke, Mark, Siobhan and the Caterham Hill team.
5/5
GoogleVery pleased with the service we received from Luke at Park & Bailey, all the team were always happy to help & very efficient. I would definitely recommend there services & would use them again the future!
Hello Nicola, thank you for the review. Great to hear you would recommend our services. We'll share your comments with Luke and the rest of the Caterham Hill team.
5/5
GoogleFriendly, helpful staff. I bought my property through Park & Bailey. Luke Burley was always available to answer any questions I had.
Hello Alexandra, thanks for the review. Great to hear of your positive experience when purchasing through us. We hope you are enjoying your new home. We'll share your comments with Like and the rest of the Caterham Hill team.
5/5
GoogleLuke and the team have been fantastic from start to finish. The viewings set up to sell our house happened really quickly as did an offer. The team understood what we wanted in a house we were looking to buy, and arranged numerous viewings for us until we found the one we wanted. Thank you so much.
Hello Sarah, we appreciate you taking the time to leave a review. Great to hear of your positive experience when buying and selling through us. We hope you are enjoying your new home. We'll share your kind words with Luke and the Caterham Hill team.
5/5
GoogleWe received excellent service from Park & Bailey. We were able to sell our property quickly with their experience & advice. We were also very impressed with how available they made themselves to answer questions and keep us updated on progress. Highly recommend.
Hello Rebecca, thanks for leaving a review. Great to hear you would highly recommend us. We'll share your comments with the Caterham Hill team.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Coulsdon has the most, with 435 reviews rated 4.9 out of 5, followed by Caterham on the Hill with 252.
The four Park & Bailey offices, by town:
Yes. In The Trusted Agent 2026 awards, Coulsdon won Platinum and Caterham on the Hill won Gold.
Send Park & Bailey a message.
