Trusted Agent profile

Palmer & Partners estate agents in Colchester, Ipswich and Clacton-On-Sea

4.7

★★★★★ Excellent

913 reviews across 3 offices and 2 platforms

Palmer & Partners has three offices, in Colchester, Ipswich and Clacton-On-Sea. Together they have 913 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

902

Reviews on Google

All 3 offices

Trustpilot logo

11

Reviews on Trustpilot

All 3 offices

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Our offices

Palmer & Partners's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Palmer & Partners, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews on Google

Showing 900 reviews on Google only. Show every review

5/5

Google

Diane was great today . She took us round the bungalow and pointed out all the features and answered all our questions . 5* service

Lesley · 25 March 2025 · Palmer & Partners Colchester

5/5

Google

Excellent service Made easy to chat to Very well presented Thanks so much

Carol · 22 March 2025 · Palmer & Partners, Suffolk

5/5

Google

These guys were awesome throughout the sales process of our house and out performed all of the other local agents by a mile. I can’t recommend Palmer and Partners enough, I certainly won’t look anywhere else should I be selling another property

Wesley · 23 February 2025 · Palmer & Partners Clacton-On-Sea

Agent replied · 12 April 2025

Hi Wesley, Thank you so much for your fantastic feedback! We’re thrilled to hear that our team outperformed other local agents and provided you with an awesome experience throughout the sales process. Your high recommendation means the world to us! If you ever need assistance with selling another property in the future, we’d be more than happy to help again. Thank you for choosing Palmer and Partners!

5/5

Google

I have recently sold a property with this company and have found them to be very helpful, friendly and a pleasure to deal with. I really felt like they were being proactive, on top of things and kept me up-to-date at all times. I don't live locally and Brady was so helpful and sensitive to my situation, helping me out with different things on numerous occasions.

Tracy · 12 January 2025 · Palmer & Partners Clacton-On-Sea

Agent replied · 13 January 2025

Hi Tracy, Thank you so much for your wonderful feedback! We’re delighted to hear about your positive experience while selling your property with us. It’s great to know that our team, especially Brady, provided proactive support and kept you updated throughout the process. We understand that managing a sale from a distance can be challenging, and we’re glad Brady was able to assist you sensitively. We truly appreciate your kind words and your trust in Palmer & Partners. If you need any further assistance or have questions in the future, please don’t hesitate to reach out.

5/5

Google

We recently sold a property through this branch and would highly recommend them. We dealt mainly with Brady who took care of everything including viewings, advice on conveyancing and speedy communications. We really appreciated this as we live some distance away and, as it was our parents' property, it was a sensitive situation. Thank you.

Donna · 12 January 2025 · Palmer & Partners Clacton-On-Sea

Agent replied · 13 January 2025

Hi Donna, Thank you for your wonderful feedback! We’re so glad to hear that you had a positive experience selling your property with us and that Brady was able to support you throughout the process. We understand how sensitive such situations can be, especially when dealing with a family property from a distance. It’s fantastic to know that Brady’s assistance with viewings, conveyancing advice, and prompt communication made a difference for you. We truly appreciate your recommendation and are here to help if you need anything further in the future.

5/5

Google

Really helpful all the way through, and supportive when dealing with other areas of the purchase!

Tom · 2 January 2025 · Palmer & Partners Colchester

Agent replied · 9 January 2025

Hi Tom, Thank you for your kind feedback! We’re delighted to hear that you found our team helpful and supportive throughout your purchase process. We strive to provide comprehensive assistance to ensure a smooth experience for our clients, and we’re glad to know we could support you in various areas. If you need anything further or have any questions in the future, please feel free to reach out.

5/5

Google

Excellent Letting & Accounts Staff who are extremely helpful and offering advice and support for their customers. Particularly Rachel who guided me through some important letting business.

Chris · 2 January 2025 · Palmer & Partners Colchester

Agent replied · 9 January 2025

Hi Chris, Thank you for your wonderful feedback! We’re thrilled to hear that our letting and accounts staff provided you with excellent support and guidance. It’s especially gratifying to know that Rachel was able to assist you with your important letting business. We pride ourselves on our team's commitment to helping our clients, and your kind words reinforce that dedication. If you have any further questions or need assistance in the future, please don’t hesitate to reach out.

5/5

Google

They are working honest and fast. You can reach them anytime you need and they will do their best to help you. Many thanks especially to Lewis.

Fatma · 20 December 2024 · Palmer & Partners, Suffolk

Agent replied · 24 December 2024

Thank you for your kind words! We’re thrilled to hear that you found our team to be honest and efficient, and that Lewis made a positive impact during your experience. We pride ourselves on being accessible and ready to assist our clients whenever needed. Your appreciation means a lot to us. If you ever need further assistance, please don’t hesitate to reach out.

5/5

Google

Lewis is a great managed, helped us to find a house very quick

Николай · 17 December 2024 · Palmer & Partners, Suffolk

Agent replied · 24 December 2024

Hi Nikolai, Thank you for your feedback! We're thrilled to hear that Lewis provided you with great support in finding a house quickly. We strive to ensure our clients have a seamless experience, and it’s wonderful to know Lewis made a positive impact during your search. If you need any further assistance or have any questions in the future, please feel free to reach out.

5/5

Google

I would definitely recommend Palmer's. From Andy coming over with the initial quotation and taking photos, all the staff in the office booking viewings and Chelsey who was proactive and on the ball chasing up solicitors. Everyone gave excellent service. Thank you so much for selling my house so quickly with minimal effort from me!

Emma · 17 December 2024 · Palmer & Partners, Suffolk

Agent replied · 24 December 2024

Hi Emma, Thank you so much for your kind recommendation! We’re delighted to hear that your experience with Palmer’s was so positive from start to finish. It’s fantastic to know that Andy provided a thorough initial quotation and that our office staff, along with Chelsey, were proactive in managing the process and keeping everything on track. We pride ourselves on providing excellent service, and we’re thrilled that we could sell your house quickly with minimal effort on your part! We truly appreciate you taking the time to share your experience. If you need any assistance in the future, please don’t hesitate to reach out.

5/5

Google

Outstanding care and communication for both landlords and tenants.

Doconnell40 · 17 December 2024 · Palmer & Partners Colchester

Agent replied · 24 December 2024

Thank you for your wonderful feedback! We're delighted to hear that you experienced outstanding care and communication with our team at Palmer & Partners. We strive to provide the best experience for both landlords and tenants, and it’s great to know that our efforts are appreciated. If you have any further needs or questions, please don’t hesitate to reach out.

5/5

Google

Excellent service from start to finish. Special mention to Hayley for getting it over the line although all of the ream have been excellent.

Clive · 17 December 2024 · Palmer & Partners Colchester

Agent replied · 24 December 2024

Hi Clive, Thank you for your wonderful feedback! We’re thrilled to hear that you received excellent service from our team at Palmer & Partners. A special shout-out to Hayley for her efforts in getting everything over the line! It’s fantastic to know that every member of our team contributed to your positive experience. We truly appreciate you taking the time to share your thoughts, and if you need any assistance in the future, please don’t hesitate to reach out.

4/5

Google

We bought our home through palmers and we have been having them for years taking care of our tenancies and they have been amazing, living not so close to our property does put us into lots of distress not knowing the issues that may rise and be present but John and Eva took care of it all and made a smooth transition from our previous tenants to current.

Neena · 17 December 2024 · Palmer & Partners Colchester

5/5

Google

Due to a flood in our own property we were forced to vacate our property for 8 long months whilst our home was restored. Palmer & Partners were the letting agent for the rental home we stayed in. During a very stressful and confusing time, they were able to guide us through the process and Rachel in particular was very calming and helped reassure us during the check out and deposit refund process. Thank you

Gareth · 17 December 2024 · Palmer & Partners Colchester

Agent replied · 24 December 2024

Hi Gareth, Thank you for sharing your experience with us! We’re truly sorry to hear about the challenges you faced due to the flood in your property, but we’re glad that Palmer & Partners could support you during such a stressful time. It’s wonderful to know that Rachel provided calming guidance and reassurance throughout the check-out and deposit refund process. Our team is dedicated to making difficult situations easier for our clients, and your feedback means a lot to us. If you need any further assistance or have questions in the future, please don’t hesitate to reach out.

5/5

Google

We have just bought our first home through Palmer & Partners. Brady and Macauley are so helpful and throughout the process of it all kept us up to date with what was happening. Thank you so much.

Mollie · 13 December 2024 · Palmer & Partners Clacton-On-Sea

Agent replied · 22 November 2024

Hi Mollie, Congratulations on buying your first home! We are absolutely delighted to hear that Brady and Macauley provided you with such helpful support throughout the process. Keeping our clients informed and up to date is a top priority for us, and it's wonderful to know that they made your experience a positive one. Your kind words mean a lot to our team, and we appreciate you taking the time to share your feedback. Thank you for choosing Palmer & Partners for this important step in your life. If you have any questions or need assistance in the future, please don’t hesitate to reach out. Best wishes in your new home!

5/5

Google

Really pleased with the services received from Tom Bishop from Palmer and Partners! My friend purchased a flat in Ipswich and I assisted with the transaction (sales progression process). It has been a long journey, but the agents have been understanding, supportive, liaised professionally with the vendor; kept us updated and we felt at ease to be in direct connection with a competent agent. Thank you for your patience and professionalism! As an agent myself, I would recommend their services to other buyers/ sellers alike.

Georgiana · 10 December 2024 · Palmer & Partners, Suffolk

Agent replied · 24 December 2024

Hi Georgiana, Thank you so much for your thoughtful feedback! We’re delighted to hear about your positive experience with Tom Bishop and the team at Palmer & Partners during your friend's flat purchase in Ipswich. It’s wonderful to know that our agents were understanding and supportive throughout the sales progression process. We strive to keep our clients well-informed and at ease, and your recognition of our professionalism truly means a lot to us. As a fellow agent, your recommendation is incredibly valuable, and we appreciate you taking the time to share your experience. If you or your friend need any assistance in the future, please don’t hesitate to reach out. Thank you once again for choosing Palmer & Partners!

5/5

Google

I recently sold my property on Winston Avenue Prettygate. I’m so thankful to everyone at palmer and partners for all there help in selling the property for in excess of asking price and ensuring the sale process went through with no hiccups. I would highly recommend to anyone. Lovely people.

Alfie · 10 December 2024 · Palmer & Partners Colchester

5/5

Google

Eva Herbert , Thank you , Very impressed by the way you handled my application , easy to contact and very professional Would recommend using palmers and partners

Tony · 5 December 2024 · Palmer & Partners Colchester

Agent replied · 10 December 2024

Hi Tony, Thank you for your kind words! We’re thrilled to hear that Eva Herbert provided you with such professional and accessible support during your application process. Your appreciation means a lot to us, and we are grateful for your recommendation of Palmer & Partners. We strive to make every experience easy and positive for our clients. If you need any further assistance in the future, please don’t hesitate to reach out.

5/5

Google

We have used Palmers and Partners a few times and on all occasions have found them, professional, responsive and great to work with. I wouldn't hesitate to recommend them to anyone.

Tara · 1 December 2024 · Palmer & Partners, Suffolk

Agent replied · 8 December 2024

Hi Tara, Thank you so much for your continued trust in Palmer & Partners! We’re thrilled to hear that you’ve had positive experiences with us multiple times and found our team to be professional, responsive, and great to work with. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your feedback. If there’s anything more we can do for you in the future, please don’t hesitate to reach out. Thank you once again for choosing us!

5/5

Google

I would highly recommend Palmers & Partners - from the offset they were professional, kind and friendly. It took a long time for myself to find another property and at no point did I feel pressured by P&P and they were able to ease my anxiety and support me through my journey.

Lasharn · 1 December 2024 · Palmer & Partners, Suffolk

Agent replied · 8 December 2024

Hi Lasharn, Thank you so much for your glowing recommendation! We are delighted to hear that your experience with Palmer & Partners was so positive from the very beginning. It's great to know that our team was professional, kind, and friendly while supporting you through the property search process. We understand how important it is to feel relaxed and supported during such a significant journey, and we’re glad we could help ease your anxiety along the way. Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience. If you ever need assistance in the future, please don’t hesitate to reach out. Thank you once again for choosing Palmer & Partners!

5/5

Google

An amazing team! Thank you so much, James, Zak, and Dian, for being such lovely people.

Leena · 26 November 2024 · Palmer & Partners Colchester

Agent replied · 10 December 2024

Hi Leena, Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with our team. James, Zak, and Dian will be delighted to know that their efforts made an impression on you. We strive to create a supportive and friendly atmosphere for all our clients, and it’s wonderful to hear that you felt that during your interactions with us. Thank you for taking the time to share your feedback. If you need anything else in the future, please don’t hesitate to reach out!

5/5

Google

We have just recently started a new tenancy with palmer and partners Eva Herbert has been working with us and she has been excellent at dealing with everything that has needed to be done to get us in our new home.

Charlie · 26 November 2024 · Palmer & Partners Colchester

Agent replied · 10 December 2024

Hi Charlie, Thank you for sharing your experience with us! We’re delighted to hear that your new tenancy with Palmer & Partners has started off on such a positive note. It's fantastic to know that Eva Herbert has been excellent in assisting you with everything needed to get you into your new home. We take pride in our team's commitment to providing top-notch service, and your feedback is greatly appreciated. If you have any questions or need further assistance as you settle in, please don’t hesitate to reach out. Welcome to your new home, and thank you for choosing Palmer & Partners!

5/5

Google

I would highly recommend Palmer & Partners and in fact I already have to a work colleague. I've just sold my home through them and they were professional, friendly and consistent throughout the process. I was super impressed and grateful to have dealt with Chelsey and Tom who were great! Thank you all!

Emma · 24 November 2024 · Palmer & Partners, Suffolk

Agent replied · 8 December 2024

Hi Emma, Thank you so much for your high recommendation and for taking the time to share your positive experience with Palmer & Partners! We are thrilled to hear that you recently sold your home with us and found our team to be professional, friendly, and consistent throughout the process. We truly appreciate your kind words about Chelsey and Tom, they will be delighted to know that they made such a positive impact on your experience. Our goal is to provide exceptional service to all of our clients, and your feedback reaffirms our commitment to that mission. Thank you for referring us to your work colleague; it means a lot to us. If you have any other needs in the future or need assistance, please don’t hesitate to reach out.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Palmer & Partners

Which Palmer & Partners office has the most reviews?

Colchester has the most, with 455 reviews rated 4.6 out of 5, followed by Ipswich with 342.

Where are the Palmer & Partners offices?

The three Palmer & Partners offices, by town:

  • Clacton-On-Sea: 2 Arcade Buildings, Station Road, Clacton-On-Sea, CO15 1SS
  • Colchester: 43 Crouch Street, Colchester, CO3 3EN
  • Ipswich: 2 Nicholas Street, Ipswich, IP1 1TJ, IP1 1TJ
Has Palmer & Partners won any awards?

Yes. In The Trusted Agent 2026 awards, Ipswich won Gold and Colchester won Gold.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent