Trusted Agent profile

Palmer & Partners estate agents in Colchester, Ipswich and Clacton-On-Sea

4.7

★★★★★ Excellent

913 reviews across 3 offices and 2 platforms

Palmer & Partners has three offices, in Colchester, Ipswich and Clacton-On-Sea. Together they have 913 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

902

Reviews on Google

All 3 offices

Trustpilot logo

11

Reviews on Trustpilot

All 3 offices

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Our offices

Palmer & Partners's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Palmer & Partners, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Palmer & Partners is among EA Masters 2026 winners.

EA Masters winners in two years, the group and its branches: 2026, 2020.

EA Masters by year, 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Reviews on Google

Showing 900 reviews on Google only. Show every review

5/5

Google

Don’t bother going anywhere else!! Palmers are brilliant - this is the second time they have secured a move for us. Jason gave us great advice and handled house viewings. Claire worked tirelessly throughout our chain to secure exchange of contracts, keeping us informed all the way through. We honestly cannot recommend their service highly enough.PositiveResponsiveness, Quality, Professionalism, Value

Debbie · 25 October 2021 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Dear Debbie Congratulations on the move and thanks for your lovely gifts for the team which was really lovely of you and appreciated.

5/5

Google

Palmers & Partners / Ollie Findlay Were great to work with, well informed and supportive throughout the whole process. They always had time to talk things over and l can tell they really worked hard. The sale of the house went through relatively quickly. l would definitely recommend them. Mr & Mrs DonaldsonPositiveProfessionalism

Galford · 25 October 2021 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Many thanks for your lovely review and congratulations on exchanging contracts on the sale. Best wishes for the future from the team.

5/5

Google

Despite some problems on the way Palmer & Partners made the whole process of selling our house effortless. Professional throughout, they took away the stress of selling our house and we were happy with the price achieved. Low commission, professional service, great communication skills and friendly staff they have to be the best agents in the area and many thanks to them for handling everything so well.PositiveResponsiveness, Quality, Professionalism, Value

Needham · 25 October 2021 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Thanks for such a lovely review review. Best wishes for the future from the team.

5/5

Google

From start to finish, I found Palmer and Partners to be professional and organised. My experience was largely with Andy and Olly, but my dealings with any of the team was positive and consistent. It is clear that all the staff are well trained and committed but also take pride in their work. My calls were always returned, advice given when asked and I always felt assured that my house sale was in good hands. Thanks in particular to Olly but also Andy for the professional pictures. I would recommend Palmer & Partners.PositiveResponsiveness, Quality, Professionalism

Carolyn · 25 October 2021 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Dear Carolyn Many thanks for your wonderful review it is greatly appreciated and thanks for using Palmer & Partners.

5/5

Google

My partner & I have recently bought our first forever home. We were dealing with Ollie at Palmer & Partners. He is amazing. Very responsive & professional. I emailed Ollie often for updates & he would respond within 10 minutes. Thank you so much for everything Ollie. :) The only thing I can fault is that the vendor should've cleared ALL of there stuff out of the property before us moving in as we now have to do a dump run.PositiveResponsiveness

Aimee · 25 October 2021 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Dear Aimee Congratulations on your first purchase and thanks for taking the time for your lovely review. Best wishes from the team.

5/5

Google

Would always recommend Palmer and Partners as we have had such a positive experience with them while selling our house. We found them to be far superior to a previous estate agents we tried. After our initial meeting with Lucy, she got our house advert published the same day and we had multiple viewings booked in straight way. We found every staff member we came across to be very friendly, helpful and professional, particularly Ollie who done a fantastic job of dealing with any issues promptly while keeping us informed throughout the whole process. Cannot praise him enough! Thankyou for all your help!PositiveResponsiveness, Quality, Professionalism, Value

H · 25 October 2021 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Many thanks for taking the time for your lovely review. Congratulations on the move and best wishes for the future from the team.

5/5

Google

Thank you to Alfie, Alfie, Hayley and Paul at Palmer & Partners for selling my flat so quickly and providing such a professional, friendly service right through to completion. Highly recommended!PositiveResponsiveness, Quality, Professionalism

Lynne · 24 August 2021 · Palmer & Partners Colchester

5/5

Google

I would highly recommend Palmer & Partner, as they are a professional and honest property agency. My daughter rented her first property with her friend and from the start to the end of the tenancy, the letting team were really supportive and professional. Thank you Mrs K ColchesterPositiveResponsiveness, Quality, Professionalism, Value

Helen · 24 August 2021 · Palmer & Partners Colchester

5/5

Google

First class service from start to finish from James Burrage. James was the complete professional in his dealings with us during a recent house purchase. He kept us informed as to how the sale was progressing and his manner was always friendly, polite & courteous. I have no hesitation in recommending Palmer & Partners - excellent team.PositiveResponsiveness, Quality, Professionalism

Steve · 24 August 2021 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Hello Steve. We are grateful for you taking the time to leave such a nice review for James and the team. We wish you all the best in your new home.

5/5

Google

We're first time buyers and Palmers & Partners were a delight to work with. They were excited for us and supportive from our first offer through to exchange and completion. No question was too trivial for them to respond to asap. Amy at Palmer & Partners was such a help to us and we knew we could come to her if there was anything we needed. Really recommend!PositiveResponsiveness, Professionalism

Lindsey · 24 August 2021 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Hi Lindsey. Thanks so much for taking the time to leave such a nice review. Amy was very pleased to have been able to help and we all wish you the best in your new home.

5/5

Google

Lyn helped us through a difficult situation and kept us informed with every step. She was fantastic and very supportive nothing was to much trouble. Thank you LynPositiveResponsiveness, Professionalism

Anne · 24 August 2021 · Palmer & Partners Clacton-On-Sea

Agent replied · 15 June 2024

Thank you so much Anne.

5/5

Google

Highly recommend, Brady and the team done an amazing job. Very responsive, very time I called someone would answer the phone, Harry was always very helpful and informative. Would recommend to everyone.PositiveQuality, Professionalism

Hayley-Jane · 24 August 2021 · Palmer & Partners Clacton-On-Sea

Agent replied · 15 June 2024

Thank you for your kind review Hayley. All the best.

5/5

Google

I had difficulty finding a property at a price I could afford and arranged a lot of viewings through many estate agents but palmer and partners outshone the rest. Im particular Harry Cox showed me round many properties, was always friendly, helpful and professional. Considering P&P werent my estate agents I found Harry went the extra mile letting me know of properties he thought would suit. Yes you can say he was only trying to get a sale, but no other estate agents were doing this and Harry always came across as genuine and very patient with me turning down property after property. Harry should get promoted for representing P&P in such a helpful, conscientious and professional manner.PositiveResponsiveness, Quality, Professionalism

Cheryl · 24 August 2021 · Palmer & Partners Clacton-On-Sea

Agent replied · 15 June 2024

Hi Cheryl, Thank you so much for taking the time out to give this feedback. It’s very good to hear. Harry is very valued with us and is over the moon to hear your comments. Thanks again.

5/5

Google

Thank you Brady and the team. A special thank you to Lin who kept us updated with the progress of our purchase , always polite and reassuring and a pleasure to talk to. I Must also mention Harry who has the most cheerful telephone manner and is always happy to help.PositiveResponsiveness, Professionalism

Kelley · 24 August 2021 · Palmer & Partners Clacton-On-Sea

Agent replied · 15 June 2024

Thank you Kelley. We hope you enjoy your new lovely home.

5/5

Google

This is the first time I have ever written a review and am more than happy to put my name to it. I have just gone through a tricky, roller coaster of a purchase and sale. Lots of twists, turns and negotiating but always with a calm cool and professional manner. Palmer and Partners give you 5 star service and are always friendly and consistent. David is the best negotiator and is always happy to communicate. I totally recommend them to support and guide you through one of the most stressful times. A big thank you to Brady , Lynn and Harry too. Thank you for all your hard work. Much AppreciatedPositiveResponsiveness, Quality, Professionalism, Value

Jo · 24 August 2021 · Palmer & Partners Clacton-On-Sea

Agent replied · 15 June 2024

Thank you Jo. That’s very kind of you to take the time to write a review. We hope your happy in your new home.

5/5

Google

Hepl full and friendly staff

Russell · 16 June 2021 · Palmer & Partners Clacton-On-Sea

Agent replied · 15 June 2024

Thank you Russell for your kind review

4/5

Google

My Rental Agent. Some nice people.

Valerie · 16 June 2021 · Palmer & Partners Clacton-On-Sea

Agent replied · 15 June 2024

Thank you Valerie. Very kind of you.

5/5

Google

Very pleased with the professional and human service given by Kate in particular during what was a stressful time, above and beyond to make things work! Thank you.PositiveProfessionalism

Kevin · 16 June 2021 · Palmer & Partners Clacton-On-Sea

Agent replied · 15 June 2024

Thank you for taking the time to write this review. All the best

3/5

Google

Not a great experience, felt like all the promises came but no delivery on them and as a result we lost the house we had an accepted offer on. It is a shame as I heard they were good.

Sarah · 16 June 2021 · Palmer & Partners Clacton-On-Sea

5/5

Google

Recently purchased a house through them. Always knew what was going on, always updated me and had a very smooth transaction. Would highly recommend. Friendly team. Thank you

Tanya · 16 June 2021 · Palmer & Partners Clacton-On-Sea

5/5

Google

I have to say how professional the staff are especially Lyn in the sale progression team. She goes the extra mile keeping you informed every step of the way. She is a credited to the company.PositiveResponsiveness, Professionalism

Michelle · 16 June 2021 · Palmer & Partners Clacton-On-Sea

Agent replied · 15 June 2024

Thank you so much Michelle for your lovely review.

5/5

Google

Harry was fantastic. Very helpful, always returned calls and went above and beyond to find us the house of our dreams. I would highly recommend palmer and partners, especially Harry.PositiveResponsiveness, Professionalism

James · 16 June 2021 · Palmer & Partners Clacton-On-Sea

Agent replied · 15 June 2024

Thank you James. Your comments are much appreciated. Best of luck for the future.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Palmer & Partners

Which Palmer & Partners office has the most reviews?

Colchester has the most, with 455 reviews rated 4.6 out of 5, followed by Ipswich with 342.

Where are the Palmer & Partners offices?

The three Palmer & Partners offices, by town:

  • Clacton-On-Sea: 2 Arcade Buildings, Station Road, Clacton-On-Sea, CO15 1SS
  • Colchester: 43 Crouch Street, Colchester, CO3 3EN
  • Ipswich: 2 Nicholas Street, Ipswich, IP1 1TJ, IP1 1TJ
Has Palmer & Partners won any awards?

Yes. In The Trusted Agent 2026 awards, Ipswich won Gold and Colchester won Gold. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 1 other industry award since 2020.

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