Trusted Agent profile

Palmer & Partners estate agents in Colchester, Ipswich and Clacton-On-Sea

4.7

★★★★★ Excellent

913 reviews across 3 offices and 2 platforms

Palmer & Partners has three offices, in Colchester, Ipswich and Clacton-On-Sea. Together they have 913 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

902

Reviews on Google

All 3 offices

Trustpilot logo

11

Reviews on Trustpilot

All 3 offices

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Our offices

Palmer & Partners's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Palmer & Partners, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Palmer & Partners is among EA Masters 2026 winners.

EA Masters winners in two years, the group and its branches: 2026, 2020.

EA Masters by year, 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Reviews on Google

Showing 900 reviews on Google only. Show every review

5/5

Google

James was thoroughly professional, polite and helpful throughout the process of selling our house in Turner Rise. We instructed P&P on the Monday, James arranged an open house viewing on the Saturday and we had several offers by the following Monday. James kept us updated via email and telephone every step of the way, and we exchanged contracts within 8 weeks of the initial valuation visit. P&P's valuation was the highest we received, and their fee the lowest. Would thoroughly recommend.

Jeff · 15 June 2022 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Thank you for your Review, we are pleased that the sale went through in a timely manor and the service you received was 5 star, all the best with your onward move. From all team at Palmer & Partners.

5/5

Google

I would thoroughly recommend Palmer and Partners of Colchester. Paul Devereux and the Team were outstanding from start to finish. A perfect mix of professionalism and friendliness, nothing is too much trouble for them, always going the extra mile. I was very impressed with the service, they were very proactive, knowledgeable and were a great support from start to finish. I can’t thank them enough for a stress free sale. Thank you so much, it really was pleasure doing business with you

Karina · 15 June 2022 · Palmer & Partners Colchester

5/5

Google

Have recently moved to a new property, but it has taken over a year due to circumstances, however, Palmer and Partners have been wonderful and I genuinely could not have got through the stress and hassle without these people. I so wish they had been the agents I was buying through as I am certain it would have been a smoother and easier transaction. I cannot recommend them highly enough. Thank you so much.PositiveResponsiveness, Professionalism

Sally · 15 June 2022 · Palmer & Partners Colchester

5/5

Google

We have been letting our properties with Palmer and Partners for over 4 years now. Throughout this time, they have been very helpful, friendly and professional. We are really pleased with the lettings service they provide. No job was too big or small for them to help with and would certainly recommend.

Jessica · 15 June 2022 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Hi Jessica, thank you for your kind words, its been great working with you over the past 4 years. If you are ever looking to sell, buy or rent again in Colchester you know where we are.

5/5

Google

I used Palmer & Partners recently to buy my first property- they couldn't have been more helpful, communicated extremely well, and made what would usually be a very stressful time go very smoothly. A special mention to James, who handled my purchase throughout and was absolutely fantastic; a true asset to the company! I also dealt with Tyler and Diane during my search for a property, and both were excellent. Having had experiences with nearly every other estate agent in Colchester during my search, P&P were the best by far, and I'd recommend them to anyone in need of an estate agents!

Connor · 15 June 2022 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Thank you for your comments, Connor. It's great to hear from you, and we are so pleased you were happy the smooth purchase of your first property with us. Best regards from the P&P team.

5/5

Google

Palmer and Partners sold my house so quickly and efficiently. From start to finish the process was smooth and stress free- exactly what you need when your selling and buying at the same time. Alfie Humphrey kept me updated all the way. Hayley supported the sales progress every step of the way with first class service. Highly recommend this agency in Colchester. Thank you again

Amy · 15 June 2022 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Thank you for your review Amy, we are pleased to know that you were happy with the sale of your property from start to finish, it was a pleasure dealing with yourself. All the best in your new home. From all the team.

5/5

Google

Rating only, no written review.

C · 25 October 2021 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Thanks for your kind review.

5/5

Google

Rating only, no written review.

Rob · 25 October 2021 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Thanks Rob for your kind ⭐️⭐️⭐️⭐️⭐️ review.

4/5

Google

Rating only, no written review.

Hiwa · 25 October 2021 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Thanks Hiwa for your ⭐️⭐️⭐️⭐️⭐️ review.

5/5

Google

Rating only, no written review.

Arunima · 25 October 2021 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Thanks Arunima for your ⭐️⭐️⭐️⭐️⭐️ review.

5/5

Google

Staff could not have been more helpful. I was dealt with promptly and extremely professionally; excellent service. HIGHLY RECOMMENDED!!

Pat · 25 October 2021 · Palmer & Partners, Suffolk

5/5

Google

A really helpful and friendly agent! A big thank you to Ollie for giving us an outstanding and professional service. I would defiantly recommend them as they made the process so easy!PositiveResponsiveness, Quality, Professionalism

Hannah · 25 October 2021 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Thanks Hannah for your kind review.

5/5

Google

Palmer&Palmers were fantastic in selling our house. Jason did more in a week than other agents did in 3 months.PositiveResponsiveness, Quality, Professionalism, Value

Tim · 25 October 2021 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Dear Tim Thanks for taking the time for you’re lovely review.

1/5

Google

Can't take customers details down correctly no matter how many times you spell a name. Allow gazumping after telling you - best and final is it, it's all about getting the transaction completed....all lies. A totally unreliable, unprofessional outfit. Use at your peril, they cost me thousands.NegativeProfessionalism

Nick · 25 October 2021 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Dear Mr Thorp We are sorry to see your review, unfortunately we have to submit all offers to the vendor regardless of when they are received and it is disappointing they decided to proceed with someone else but we can only pass this on as this is their decision being the owners not ours, the sale has only just been agreed so you have not lost thousands as the sale had barely got going. Once again apologies things haven’t worked out and best wishes with your search. Palmer & Partners

5/5

Google

I'm very pleased with Ollie , Jennifer and Jay help go all way through find and buy our 1st house. Can't ask and find better one agent and broker they responsive , helpful,professional and explain everything from A-Z. Thanks for everything. You the best 💯PositiveResponsiveness, Quality, Professionalism, Value

Dovile · 25 October 2021 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Dear Dovile Thanks for you lovely review and congratulations on the purchase of your new home. Best wishes for the future from the team.

5/5

Google

Brilliant! First class service in selling my home, extremely professional team, special thanks to Lucy Green and Claire Chapman. If I ever move again I will definitely come back to Palmer & PartnersPositiveResponsiveness, Quality, Professionalism, Value

Steve · 25 October 2021 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Hi Steve Thanks for taking the time for your lovely review and best wishes for the future.

5/5

Google

Fantastic service from start to finish, Ollie has been great! We used Palmer and Partners for both purchasing and selling our home. Thanks so much!PositiveResponsiveness, Quality, Professionalism

Layla · 25 October 2021 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Dear Layla Thanks for you lovely review and congratulations on the sale. Best wishes from the team.

5/5

Google

Palmer and Partners have gone above and beyond with assisting me with buying my first property. As a first time buyer, I needed more help than others when moving through the process, but Palmer and Partners (Specifically Ollie Findlay) have guided me every step of the way.PositiveResponsiveness, Professionalism, Value

Chloe · 25 October 2021 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Dear Chloe Congratulations on purchasing your first home and thanks for your wonderful review. Best wishes from the team.

5/5

Google

Claire Chapman has been amazing during my sale and purchase. She went over an above to help. Very professional and by far the best agents in Ipswich if you are considering using them. Will be using them again in the future.PositiveResponsiveness, Quality, Professionalism, Value

Nicky · 25 October 2021 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Dear Nicky Congratulations on the house sale and thanks for your lovely review. Best wishes for the future from the P&P team!

5/5

Google

Fantastic company to deal with. Your honesty and transparency has been appreciated. Feedback from viewings was always prompt and we were kept up to date on proceedings at all times. A special thank you to our two main contacts Lucy and Lauren.PositiveResponsiveness, Quality, Professionalism, Value

Grace · 25 October 2021 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Dear Grace Thanks for your lovely review and best wishes for the future.

5/5

Google

Ollie from Ipswich has dealt with my house purchase and he has been fantastic the whole way through. As a first time buyer me and my husband were extremely nervous but Ollie answered all questions we had, guided me well through the process, kept us up to date, was always friendly and bubbly on every phone call and nothing seemed too much of a hassle for Ollie. Excellent service, would use again in the future.

Kirsty · 25 October 2021 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Dear Kirsty Thanks for taking the time to give a lovely review it is really appreciated. Congratulations on your purchase of your new home and we look forward to handing the keys over soon.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Palmer & Partners

Which Palmer & Partners office has the most reviews?

Colchester has the most, with 455 reviews rated 4.6 out of 5, followed by Ipswich with 342.

Where are the Palmer & Partners offices?

The three Palmer & Partners offices, by town:

  • Clacton-On-Sea: 2 Arcade Buildings, Station Road, Clacton-On-Sea, CO15 1SS
  • Colchester: 43 Crouch Street, Colchester, CO3 3EN
  • Ipswich: 2 Nicholas Street, Ipswich, IP1 1TJ, IP1 1TJ
Has Palmer & Partners won any awards?

Yes. In The Trusted Agent 2026 awards, Ipswich won Gold and Colchester won Gold. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 1 other industry award since 2020.

Reviews may appear on more than one platform.

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