Trusted Agent profile

Palmer & Partners estate agents in Colchester, Ipswich and Clacton-On-Sea

4.7

★★★★★ Excellent

913 reviews across 3 offices and 2 platforms

Palmer & Partners has three offices, in Colchester, Ipswich and Clacton-On-Sea. Together they have 913 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

902

Reviews on Google

All 3 offices

Trustpilot logo

11

Reviews on Trustpilot

All 3 offices

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Our offices

Palmer & Partners's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Palmer & Partners, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Palmer & Partners is among EA Masters 2026 winners.

EA Masters winners in two years, the group and its branches: 2026, 2020.

EA Masters by year, 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Reviews on Google

Showing 900 reviews on Google only. Show every review

5/5

Google

We have just sold our flat through Palmer & Partners. They gave us a good valuation, did all the viewings, got us a great offer, and have kept us informed through the whole process, and helped us all the way. We would highly recommend them and will definitely use them again.PositiveResponsiveness, Quality, Professionalism, Value

Sue · 24 August 2022 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Hello Sue. Thank you for your kind words. It is always a pleasure to work with you and your family and we look forward to doing so long into the future.

5/5

Google

What a fantastic place to live.

Geoffrey · 16 June 2022 · Palmer & Partners Clacton-On-Sea

Agent replied · 15 June 2024

It certainly is Geoffrey. Thanks

5/5

Google

The best estate agents in Clacton-on-Sea essex

Lucy · 16 June 2022 · Palmer & Partners Clacton-On-Sea

Agent replied · 15 June 2024

Thank you so much Lucy for taking the time to write this.

5/5

Google

Excellent service very quick on replying for a purchase

Mark · 16 June 2022 · Palmer & Partners Clacton-On-Sea

Agent replied · 15 June 2024

Thanks Mark. Great review

5/5

Google

Excellent company. Great people to do business with.PositiveResponsiveness, Quality, Professionalism, Value

Jonathan · 16 June 2022 · Palmer & Partners Clacton-On-Sea

Agent replied · 15 June 2024

Thank you Jonathan

5/5

Google

Sold property very quickly. Excellent service throughout. Pleasure dealing with Harry and Lyn. Many thanks.PositiveProfessionalism

James · 16 June 2022 · Palmer & Partners Clacton-On-Sea

Agent replied · 15 June 2024

Thank you James. Thanks for taking the time to leave a review. All the best

1/5

Google

Its unfair to discriminate those who have debt, Not stating that in the rental ads let's these agents get away with that and obviously to comply with regulations from the property omnibusman they don't. The agent hadn't got a clue about the property I viewed eitherNegativeValue

Shelley · 16 June 2022 · Palmer & Partners Clacton-On-Sea

Agent replied · 15 June 2024

Dear Shelley, we do not wish to discuss your personal matters online. We explained that due to your situation the referencing company would not be able to provide a satisfactory reference to enable you to proceed with the rental. This is not our company but a separate referencing company that our landlords request we carry out before moving into any property. If you would like to call us to explain why we cannot proceed with your application due to your situation please do on 01255 444385 and ask for Kate our lettings manager. Many thanks.

5/5

Google

An Agent that delivered on its promise and was good value. Genuinely good experience on a not so easy house sale (not their fault). Special mention to Lin who chased the sale through from start to finish. More agents should have this person in place to ease the process and keep the communication flowing. Thank you and will use again if need to in the area. Good value, excellent communication and professional team.PositiveResponsiveness, Professionalism, Value

Christian · 16 June 2022 · Palmer & Partners Clacton-On-Sea

Agent replied · 15 June 2024

Thank you for taking the time to write this Christian. All the best for the future.

5/5

Google

Cannot recommend Palmer and Partners and all of its staff enough on my recent house sale. Sold the property within 36 hours, professional service the whole way through for the last 10 weeks and due to complete next week. If your looking for an agent in the area, then look no further. If I had more houses, I’d sell them all through this agent.PositiveResponsiveness, Professionalism

Will · 16 June 2022 · Palmer & Partners Clacton-On-Sea

Agent replied · 15 June 2024

Thank you Will, A lovely review to read.

5/5

Google

First class estate agents. They sold our house so fast and stress free. Amazing pictures taken by Brady in the morning, went live online that afternoon, 3 viewers booked for the following day, of which the first one made an offer of the full asking price! Big thank you to Harry for keeping us updated every step of the way. Highly recommended.

Blake · 16 June 2022 · Palmer & Partners Clacton-On-Sea

Agent replied · 15 June 2024

Thank you for this review Blake.

5/5

Google

Absolute pleasure to deal with. I've now sold 3 properties through Palmer & Partners and the service has been fantastic each time. Harry in particular has been a huge help in speeding up solicitors and his communication has been excellent throughout.

Oliver · 16 June 2022 · Palmer & Partners Clacton-On-Sea

Agent replied · 15 June 2024

Thank you Oliver for your continued support. All the best

5/5

Google

I bought my first home through Palmer and Partners clacton branch. The team were fantastic. The process started with Harry who was particularly professional in his approach on the viewing, it was also harry who negotiated the offer for us and secured us the home. From then on we were in the capable hands of Lynn. Buying a home is stressful but lynn made it as stress free as possible. Keeping me updated throughout the process, and always being at hand to assist when needed. I couldn’t thank Lynn, Harry and the team enough!

Mitchell · 16 June 2022 · Palmer & Partners Clacton-On-Sea

Agent replied · 15 June 2024

Thank you Mitchell for taking the time to write this. Hope you’ve settled in well.

5/5

Google

Rating only, no written review.

Jackboy_Z71 · 15 June 2022 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Thank you!

1/5

Google

Rating only, no written review.

Simas · 15 June 2022 · Palmer & Partners Colchester

Agent replied · 14 June 2024

We are sorry we did not meet your expectations on this occasion. We continue to work towards and take pride in achieving high levels of customer service every day, and value all our customers.

5/5

Google

Rating only, no written review.

Mark · 15 June 2022 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Thank you for taking the time to leave such a brilliant rating for us. Much appreciated P&P team.

5/5

Google

Excellent service

Terry · 15 June 2022 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Thank you for taking the time to leave us a great review and 5* rating, Terry. Best regards.

5/5

Google

Friendly crew

Andreea · 15 June 2022 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Thank you! Kind regards, P&P team.

1/5

Google

Terrible service!

Isobel · 15 June 2022 · Palmer & Partners Colchester

Agent replied · 14 June 2024

We apologise that we did not meet your expectations on this occasion. We continue to work towards and take pride in achieving high levels of customer service every day, and we value all our customers. With kind regards.

5/5

Google

Great people easy to communicate

Craig · 15 June 2022 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Thank you for your review, Craig. More than happy to help.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Palmer & Partners

Which Palmer & Partners office has the most reviews?

Colchester has the most, with 455 reviews rated 4.6 out of 5, followed by Ipswich with 342.

Where are the Palmer & Partners offices?

The three Palmer & Partners offices, by town:

  • Clacton-On-Sea: 2 Arcade Buildings, Station Road, Clacton-On-Sea, CO15 1SS
  • Colchester: 43 Crouch Street, Colchester, CO3 3EN
  • Ipswich: 2 Nicholas Street, Ipswich, IP1 1TJ, IP1 1TJ
Has Palmer & Partners won any awards?

Yes. In The Trusted Agent 2026 awards, Ipswich won Gold and Colchester won Gold. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 1 other industry award since 2020.

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