Trusted Agent profile

Palmer & Partners estate agents in Colchester, Ipswich and Clacton-On-Sea

4.7

★★★★★ Excellent

913 reviews across 3 offices and 2 platforms

Palmer & Partners has three offices, in Colchester, Ipswich and Clacton-On-Sea. Together they have 913 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

902

Reviews on Google

All 3 offices

Trustpilot logo

11

Reviews on Trustpilot

All 3 offices

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Our offices

Palmer & Partners's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Palmer & Partners, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Palmer & Partners is among EA Masters 2026 winners.

EA Masters winners in two years, the group and its branches: 2026, 2020.

EA Masters by year, 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Reviews on Google

Showing 900 reviews on Google only. Show every review

5/5

Google

I bought a property through Palmer and Partners and I have to say, they were brilliant. They went above and beyond for me as a buyer and also, as far as I can tell, did their best by the seller. David handled the purchase and was very helpful at every stage, I also had dealings with Harry who was friendly and helpful too. I have no hesitation in leaving this review.

SarahSLH · 16 June 2023 · Palmer & Partners Clacton-On-Sea

Agent replied · 15 June 2024

Dear Sarah, thank you for your lovely comments. It was a pleasure working with you. Best wishes, P&P Clacton.

5/5

Google

Used Palmer and Partners (Clacton) to sell a property at the very end of August 22. We were delighted with the professional approach shown by David and his colleagues. We were kept fully informed throughout the process and David went well beyond what we had expected to ensure the sale went through. David even managed to smile when we popped into the office for additional updates! Would thoroughly recommend Palmer and Partners and will use them again when we decide to another property.

June · 16 June 2023 · Palmer & Partners Clacton-On-Sea

Agent replied · 15 June 2024

Thank you June, for the 5* review and recommendation! We look forward to working with you again should you need us. Kind regards, P&P team.

5/5

Google

Rating only, no written review.

Lisa · 15 June 2023 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Dear Lisa. Thank you for taking the time to leave such positive feedback. We are glad we were able to help.

5/5

Google

Professional

Howard · 15 June 2023 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Thanks for your 5 star feedback!

5/5

Google

Dealt with Sophie who provided excelent service!

Harvey · 15 June 2023 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Thanks for your kind review. We are pleased you moved with us and wish you well in your new home.

5/5

Google

Very satisfied with level of service from both letting and sales sides of Palmer and Partners over quite a number of years.

Charles · 15 June 2023 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Thank you for your review Charles, we are so pleased that you have been happy with our sales and lettings team over the years thank you for lettings us act for you.

5/5

Google

A fantastic personal service delivered with professional precision, highly recommend the team at Palmer and Partners. Thank you to all of them!

Alex · 15 June 2023 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Thank you for your Review Alex, it's been a pleasure dealing with you, we look forwards handing your keys over for you.

5/5

Google

Sophie was very helpful and supportive. I highly recommend her to other customers for her great job

Shahrokh · 15 June 2023 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Hello Shahrokh. Thank you taking the time to leave such a positive message.

5/5

Google

James and the team were fantastic from the very start, they are professional and offer value for money. I would definitely use them again and will recommend to friends and family.

Chris · 15 June 2023 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Thank you for your review Chris, it was a pleasure to act for you in the sale of your property, may we wish you all the best in the future.

5/5

Google

Hayley and Alfie were a pleasure to deal with, especially with stressful situations which can happen unfortunately. The process to sale a house its well behind with this century, but Palmers did their best!

Roxana · 15 June 2023 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Thank you for your review Roxana we wish you all the best with your onward move.

5/5

Google

We had the best experience with Sophie at Palmer&Partners Colchester, she was so kind and helpful from start to finish. We could not recommend her enough!

Molly · 15 June 2023 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Hi Molly. Thank you so much for your kind review.

5/5

Google

Can’t speak highly enough of Paul, Hayley and the rest of the team. From getting a great price from my property, to the relentless chasing of solicitors. Would definitely recommend.

Ben · 15 June 2023 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Thank you for your review Ben, it was a pleasure to work with you, all the best in your new home.

5/5

Google

I have used Palmer & Partners for many years for both sales and rental management and have always received a first class, professional and friendly service.

Alan · 15 June 2023 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Thank you for your review Alan its been a pleasure acting for you.

5/5

Google

From viewing property until exchange/completion the team are exceptionally professional. Paul & Hayley go extra mile and make sure everything is ok. Communication through emails are sometimes quicker than WhatsApp text which is great.

Suman · 15 June 2023 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Thank you for your review, we are pleased that Hayley and Paul were of help in getting you moved, we look forwards to handing the keys over to you.

5/5

Google

Would recommend Palmer and Partners- James helped us with our first home purchase. Friendly and helpful, always kept us in the loop with the progress of the situation.

Eva · 15 June 2023 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Hi Eva, thank you for your review, it was a pleasure to help, all the best in your new home.

5/5

Google

The staff at Palmer & partners lettings team, especially Rachel and Julie were exceptional throughout our tenancy, I would highly recommend their services.

Hupert · 15 June 2023 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Dear Hupert. Thank you so much for your kind words. We wish you all the best for the future.

5/5

Google

First time buyer with Palmer and Partners and they provided one of the best experiences out there. Easily contactable and friendly staff throughout the process. James was great to deal with - would recommend.

Daniel · 15 June 2023 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Thank you for this Daniel, so pleased you were happy with the staff throughout the process, all the best in your new home.

5/5

Google

I sold my house with Palmers and would recommend them and Alfie Humphrey in particular. I couldn't ask for better service, they tool the stress out of it and smoothed over any issues. Absolutely first class service

Andy · 15 June 2023 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Thank you for your review Andy, we are pleased Alfie was of help in assisting with the sale of your property.

5/5

Google

The team at P&P are professional and friendly. Hayley and Paul in particular were dedicated and efficient in helping push through the purchase I was making with them, even when the conveyancers were seemingly intent on making it overly difficult! I would definitely recommend them...

Daniel · 15 June 2023 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Hi Daniel, thank you for your review, we were pleased to get the purchase over the line for you. We look forwards to handing the keys over to you on completion day.

5/5

Google

We rented through P&P Colchester and everything went as smoothly as clockwork - from placing the offer through to ongoing maintenance and final check out / receiving the initial deposit in a timely manner. It was refreshing to deal with an efficient, responsive lettings agent given the current market conditions.

Julio · 15 June 2023 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Dear Julio, thank you for your kind message. We were very pleased to be able to help and we wish you all the best.

5/5

Google

Sophie with Lettings really helped with the application process and getting me the keys and in the door super quick and efficiently working all visits and appointments around my busy work schedule, would definitely recommend palmer and partners! And would use again in the future! Super friendly staff all around and always got back to me when I requested it

Terry · 15 June 2023 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Hi Terry, thanks so much for your review. We are pleased that we were able to help and will make sure your kind words get fed back to Sophie. Enjoy your new home.

5/5

Google

Great work from Paul helping me buy my first home. Chased the solicitor and gave me updates daily which really helped with the stress of moving. We got there eventually! Would recommend this estate agent!

Dan · 15 June 2023 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Thank you for this Dan, glad we could assist in your move and that you were happy with everything. All the best in your new home.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Palmer & Partners

Which Palmer & Partners office has the most reviews?

Colchester has the most, with 455 reviews rated 4.6 out of 5, followed by Ipswich with 342.

Where are the Palmer & Partners offices?

The three Palmer & Partners offices, by town:

  • Clacton-On-Sea: 2 Arcade Buildings, Station Road, Clacton-On-Sea, CO15 1SS
  • Colchester: 43 Crouch Street, Colchester, CO3 3EN
  • Ipswich: 2 Nicholas Street, Ipswich, IP1 1TJ, IP1 1TJ
Has Palmer & Partners won any awards?

Yes. In The Trusted Agent 2026 awards, Ipswich won Gold and Colchester won Gold. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 1 other industry award since 2020.

Reviews may appear on more than one platform.

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