Trusted Agent profile

Palmer & Partners estate agents in Colchester, Ipswich and Clacton-On-Sea

4.7

★★★★★ Excellent

913 reviews across 3 offices and 2 platforms

Palmer & Partners has three offices, in Colchester, Ipswich and Clacton-On-Sea. Together they have 913 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

902

Reviews on Google

All 3 offices

Trustpilot logo

11

Reviews on Trustpilot

All 3 offices

Our offices

Palmer & Partners's three offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 900 reviews on Google only. Show every review

5/5

Google

Fantastic team. Really supported me through the time of house buying and selling. And they weren’t even my estate agents! They offered me more support and advice than the agents selling my house! It was through Palmers I saw the property I bought. Never too busy to talk and answer questions. Always rang back if I left a phone message. Kept me informed of all the “ups and downs”. And even now that all is practically tied up and legal, they came back to congratulate me. More than ‘my’ estate agents have done! Anyone selling with them should have complete confidence in their integrity and professionalism - they are a brilliant team. Thank you Jan, Claire and Lucy for your friendship too. You are legends!

Katina · 25 October 2023 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Dear Katina Congratulations on purchasing your beautiful new home, your amazing review is greatly appreciated by the team.

5/5

Google

Palmer & Partners are a professional, competitive and friendly estate agent. We have been really impressed with the quality of service we have received from them. Lucy who valued and photographed the property to Ollie who has guided us through all the steps to achieve the sale of our house have been really supportive. We have been kept informed of the progress at all times and would recommend them to friends and family without hesitation.

Diana · 25 October 2023 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Dear Diana Many thanks for your lovely review and congratulations, best wishes in your new home.

5/5

Google

We have recently used Palmer and Partners to sell our property in Sudbury. We worked with Jon initially to get the property on the market and Tom kept us up to date following an offer on our property. I have friends and family selling their properties with different agents and their experience was nothing like what Palmer and Partners offered us. Both Jon and Tom kept us updated every step of the way without us having to chase anything, our property was marketed so well and sold quicker than I expected. All in all I would not hesitate to recommend Palmer and Partners to anyone. Selling a house is stressful enough but Palmer and Partners eased any concerns we had! Thank you again so much for everything!

Sinead · 25 October 2023 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Hi Sinead Thanks for your lovely review we really appreciate your feedback, best wishes in your new home.

5/5

Google

We have no hesitation in recommending Palmer and Partners. Our initial contact was with Lucy Green who valued the property, Lucy was very professional and remained a valuable point of contact whenever we needed advice or reassurance. Our main dealings were with Lucy and Ollie who was also very supportive and kept us updated throughout the process and they both went that extra mile but the whole Palmer and Partners team were great.

Pauline · 25 October 2023 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Dear Pauline Thanks for your lovely review and thanks for your custom. Best wishes for the future.

5/5

Google

Palmer and Partners were recommended to me and I was not at all disappointed. I would like to thank Ollie Findlay, one of the Sales Negotiators, for all his help in selling the property in Ipswich recently. It took a while to sell but Ollie was supportive all the way through the process and provided excellent communication along the way. Many thanks.

Debbie · 25 October 2023 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Thanks Debbie for your lovely review and very kind words. Best wishes from the team.

5/5

Google

Having just exchanged contracts on the sale of my property I want to thank Tom Bishop for his hard work, support and patience. Tom has been amazing, nothing was too much trouble for him and he spent lots of time providing updates and guidance about the progress of my sale-not to mention offering a counselling service! Thank you again Tom, it’s been a pleasure and I would have no hesitation in recommending Palmer and Partners or using them again in the future. Claire

Claire · 25 October 2023 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Dear Claire Congratulations on your sale, thanks for your amazing review and best wishes for the future.

5/5

Google

Ollie and the team are amazing! Incredibly helpful, supportive and dedicated. They have helped me now through two challenging property sales and provided a first class experience both times. I will only ever use Palmer and Partners in future

Matthew · 25 October 2023 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Dear Matthew Thanks for your lovely review and congratulations on the sale.

5/5

Google

Very good estate agent. Nothing was too much trouble. Our agent Harry was very professional and very helpful throughout whole process of buying a house.

Jan · 19 October 2023 · Palmer & Partners Clacton-On-Sea

Agent replied · 15 June 2024

Thank you for your amazing review! At Palmer & Partners, we strive to provide exceptional service and are only to pleased to have helped you on your property journey. Please don't hesitate to reach out to us at Palmer & Partners in the future should you need us.

5/5

Google

I just completed on a house sold by Palmer and Partners. Brady and the team were fantastic throughout. I had multiple viewings and they were always accommodating. Nothing was too much trouble for them and they were always keeping me up to date and helping me promptly with any enquiries. Would highly recommend. Brady and his team are a great bunch 👍

Ben · 19 October 2023 · Palmer & Partners Clacton-On-Sea

Agent replied · 15 June 2024

Thank you Ben for your review and recommendation for Brady and the team here at Palmer & Partners, Clacton. Customer service is at the heart of everything we do, and we were only too pleased to help you through the process and make it as smooth as possible. If you ever need us again, please do not hesitate to reach out. Best wishes, Palmer & Partners

5/5

Google

Sold a property recently with Palmer and Partners in Clacton. Although this hasn't been a great time to sell a property, Palmers worked hard, produced an attractive brochure and found us a buyer. All the time, Harry and his colleagues maintained great communication with us and acted with complete professionalism and courtesy on our behalf from the initial valuation to exchange and completion. An excellent service and really nice and genuine people to deal with. Exactly what we had hoped for when choosing an agent. Very, very happy to recommend.

Andy · 19 October 2023 · Palmer & Partners Clacton-On-Sea

Agent replied · 15 June 2024

Thank you for the great review and recommendation! We're thrilled to hear your experience selling with Palmer and Partners, Clacton, has been such a positive experience. Our team is all about good communication and we appreciate your recognition over our support during your sale. If you ever need anything or have questions, feel free to reach out us. Thank you again for choosing Palmer and Partners!

5/5

Google

Really pleased with the whole process, I’ve had all of my enquiries answered within a timely manner. Alfie Humphrey has made the process so easy and has been a pleasure to speak to!

Bronte · 18 October 2023 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Thank you Bronte for taking the time to share your delightful 5-star review about your experience with Palmer and Partners Estate Agents. We are absolutely thrilled to hear that you are pleased with the entire process. Alfie Humphrey is indeed a valuable member of our team, and it brings us immense joy to know that he made your experience smooth and enjoyable. If you ever have more questions or require assistance in the future, please do not hesitate to reach out. We are here to assist you every step of the way. Thank you again for choosing Palmer and Partners, and we look forward to continuing to serve you in the future.

5/5

Google

We have rented using Palmers and Partners. Poppy is professional, friendly and efficient who promptly responds all questions. I would highly recommend Palmer and Partners.

Rajendra · 18 October 2023 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Thank you so much for taking the time to leave us a 5-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with Poppy and our team at Palmer and Partners. It’s fantastic to know that Poppy's prompt responses and expertise have made your renting experience a smooth and enjoyable one. Your recommendation means a lot to us, and we look forward to serving you and assisting with any future real estate needs. If you ever have any more questions or require assistance, please don't hesitate to reach out. Thanks again for choosing Palmer and Partners!

5/5

Google

Rented a 2-bed flat with Pamer & Partners for 1 year and it was lovely working with the team. They are very organised, supportive, and respond promptly to requests for appropriate repairs. Deposit return was seamless as well. I totally recommend them!

Ngozi · 18 October 2023 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Thank you so much for taking the time to share your wonderful 5-star review of your experience with Pamer & Partners Estate Agents. We are absolutely delighted to hear that you had such a positive and enjoyable year renting a 2-bedroom flat through our agency. We're also thrilled to hear that your deposit return process went smoothly. We understand the importance of a hassle-free experience during every step of the rental journey, and we aim to make it as easy as possible for our clients. Should you ever need assistance with any real estate needs in the future, please do not hesitate to reach out. We are here to help!

5/5

Google

Great company and staffs. Never tired of helping in providing solutions to your needs. I was lucky enough to have Poppy as my property manager, great lady!! Palmer& Partners are definitely the best Property Agency in town ✌️✌️

Ayobami · 18 October 2023 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Thank you so much for taking the time to leave us this fantastic 5-star review! We truly appreciate your kind words and feedback. We're delighted to hear that you had a positive experience with Palmer and Palmers. Our team takes great pride in assisting our clients and providing solutions to their needs, and it's wonderful to know that you found our staff to be helpful. Poppy is indeed an asset to our team, and we're thrilled to hear that you had a great experience with her as your property manager. We'll be sure to pass on your compliments to her. Thank you once again for choosing Palmer and Palmers as your estate agency. We look forward to serving you in the future, and if you ever have any more real estate needs, please don't hesitate to reach out!

5/5

Google

Recently bought a property through Palmers and Alfie H was always on hand to help answer questions to get us to the finish line and complete on our new property. Diane who we did a few viewings with was so helpful and made us feel at ease and really is a credit to the company.

Melanie · 18 October 2023 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Thank you Melanie, for taking the time to share your fantastic 5-star review about your experience with Palmer and Partners! We are delighted to hear that you recently purchased a property through us and that our team, especially Alfie H and Diane, played a significant role in making your journey a smooth and positive one. We will make sure to pass the positive feedback to both Alfie and Diane. Your feedback serves as a great source of motivation for our team, and we are sincerely grateful for your kind words and endorsement of our services. If you have any more questions or need assistance in the future, please don't hesitate to reach out. Thank you once again for choosing Palmer and Partners for your real estate needs. We wish you all the best in your new property, and we look forward to serving you again should the need arise.

5/5

Google

I rented a house through Palmer & Partners for three years. Palmers were very professional and efficient whenever there was a maintenance issue that needed dealing with. The inspections were always conducted with respect and and kindness and, having rented for over ten years, I'd say Palmers were the best agency I ever used in Colchester.

Honey · 18 October 2023 · Palmer & Partners Colchester

Agent replied · 14 June 2024

We greatly appreciate your kind words and your five-star review of Palmer & Partners! It's been a pleasure serving you as our tenant, and we're thrilled to hear about your positive experience with us. Our team is dedicated to providing professional and efficient service, and we're delighted that you found our response to maintenance issues prompt and effective. Thank you for mentioning that Palmer & Partners stands out as the best agency you've ever used in Colchester, especially after renting for over ten years. We're honoured to have earned your trust and loyalty. If you ever decide to rent again in the future or have any other real estate needs, please don't hesitate to reach out. Thank you once again for choosing Palmer & Partners, and we wish you all the best in your future!

5/5

Google

I cannot speak highly enough of our experience with Palmer and Partners over the last few months and special thanks to both Alfie Humphrey and Alfie Foster. Their professionalism, knowledge, and support turned a potentially stressful process into an absolute breeze. Alfie Humphrey was our primary point of contact helping us through every step of the process, providing daily updates and always available to answer the mass number of questions we had! Alfie Foster clearly knows the market inside out which put our minds at ease and was just genuinely lovely during the process of valuating our house. From experience, finding a company in this field that treats you with respect and is honest, committed, and willing to go above and beyond is a rarity, but we are so grateful to have experienced all these things with Palmer and Partners, and more. Highly recommend them to anyone looking to sell their house! Thank you all for such a seamless and unforgettable journey we really appreciate it!! Lizzie and Rick

Lizzie · 18 October 2023 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Thank you so much for taking the time to share your wonderful experience with Palmer and Partners! We are absolutely delighted to hear that you found our services to be professional, knowledgeable, and supportive throughout your home-selling journey. Alfie Humphrey and Alfie Foster are indeed exceptional members of our team, and your kind words are a testament to their dedication and expertise. We're thrilled that they made the process stress-free for you by providing daily updates and addressing all your questions promptly. Your recommendation means the world to us, and we're grateful for the opportunity to be a part of your home-selling journey. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're here to help! Once again, thank you for your kind words and for choosing Palmer and Partners. Wishing you all the best in your future endeavors!

5/5

Google

Brady arrived this afternoon to carryout a valuation, great guy full of knowledge and gives you superb information at a level you can understand, no technical speak. Fully recommend the P&P team

Danny · 19 September 2023 · Palmer & Partners Clacton-On-Sea

Agent replied · 15 June 2024

Thank you so much for taking the time to leave Brady and Palmer & Partners such a fantastic review, and it is lovely to hear you about your positive experience with us. If you or anyone you know ever needs assistance with real estate matters in the future, please don't hesitate to reach out. Thank you once again for choosing Palmer & Partners Clacton for your estate agency needs. We wish you all the best in your new journey!

5/5

Google

Professional + helpful throughout process - recommended.

Andrew · 18 September 2023 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Thank you for your 5 star review, we greatly appreciate it! We are delighted to hear that you found our team to be professional and helpful throughout your process. If you ever require any assistance with your property needs in the future, please don't hesitate to reach out. We're here to help whenever you need us. Thanks again for choosing Palmer and Partners, and we look forward to serving you again in the future.

5/5

Google

Sophie at palmer&partners has been so helpful and made our first ever move such an ease, every question I had she answered for me and nothing was ever too much, she even let us into the property before everything was even signed to measure up so we could plan ahead with ordering stuff

Lewis · 18 September 2023 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Thank you Lewis for taking the time to leave this wonderful 5-star review for Palmer & Partners! We are thrilled to hear about your positive experience with Sophie and our team. It's fantastic to hear that Sophie and the team provided you with all the information you needed and made sure that nothing was too much trouble. We understand that moving can be a stressful time, and we're here to make it as hassle-free as possible. We are really happy you chose Palmer & Partners for your move, and for sharing your positive experience. We appreciate your kind words and if you need any further assistance please don’t hesitate to reach out. We wish you all the best in your new home!

5/5

Google

Dealt with Palmer and Partner for a few years and every interaction is very courteous and professional. Communication with the staff is always comforting, informative and knowledgeable and I will always recommend this company.

Harry · 18 September 2023 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Thank you so much for taking the time to share your positive experience with Palmer and Partners! We greatly appreciate your ongoing support and your kind words. It's amazing to hear that you've consistently found our team to be courteous and professional throughout your interactions with us. Your recommendation means the world to us, and we are committed to maintaining the high standards that have earned your trust over the years. If you ever need assistance with any real estate matters in the future, please do not hesitate to reach out. Thank you once again for choosing us!

5/5

Google

We rented through Palmer and Partners for 2 years and they were consistently helpful and professional. They responded quickly to any needs and made every process as easy as possible. I would definitely recommend!

Billie · 18 September 2023 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Thank you so much for taking the time to leave us this wonderful 5-star review! We're thrilled to hear about your positive experience renting through Palmer and Partners for the past 2 years. We understand that renting can sometimes be a challenging experience, but we're delighted that we could make it as easy as possible for you. If you ever decide to rent again or have any future real estate needs, please don't hesitate to reach out to us. We're here to assist you every step of the way. Thanks again for choosing Palmer and Partners!

5/5

Google

I recently used the services of Palmer and Partners to find and let a property. We were initially helped by Poppy who we found to be very professional and helpful. I would also like to say thank you to Eva for her services. I found her to be very useful as well! Thank you to all!

Jamie · 18 September 2023 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Thank you so much for taking the time to leave us this wonderful 5-star review! We're delighted to hear about your positive experience with Palmer and Partners. It's great to know that Poppy and Eva were able to assist you professionally and efficiently. Your feedback means a lot to us, and we genuinely appreciate your kind words. If you ever need assistance with any property-related matters in the future, please don't hesitate to reach out. We're here to help. Once again, thank you for choosing Palmer and Partners, and we look forward to serving you again in the future!

5/5

Google

I recently used Palmer and Partners to complete a rental. Poppy was knowledge and informative throughout, and made the process as seamless as possible. I can highly recommend Palmer and Partners for any property needs.

Ben · 18 September 2023 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Thank you very much for taking the time to share your experience with Palmer and Partners! We're so happy to hear that you had a seamless rental process with us, and that Poppy's knowledge and guidance was really helpful. Recommendations like yours mean a lot to us, and we greatly appreciate your trust in our services. If you ever have any more property-related needs in the future, please don't hesitate to reach out to us. We're here to assist you every step of the way.

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Awards

The Trusted Agent 2026 results for Palmer & Partners, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Palmer & Partners is among EA Masters 2026 winners.

EA Masters winners in two years, the group and its branches: 2026, 2020.

EA Masters by year, 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Palmer & Partners

Which Palmer & Partners office has the most reviews?

Colchester has the most, with 455 reviews rated 4.6 out of 5, followed by Ipswich with 342.

Where are the Palmer & Partners offices?

The three Palmer & Partners offices, by town:

  • Clacton-On-Sea: 2 Arcade Buildings, Station Road, Clacton-On-Sea, CO15 1SS
  • Colchester: 43 Crouch Street, Colchester, CO3 3EN
  • Ipswich: 2 Nicholas Street, Ipswich, IP1 1TJ, IP1 1TJ
Has Palmer & Partners won any awards?

Yes. In The Trusted Agent 2026 awards, Ipswich won Gold and Colchester won Gold. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 1 other industry award since 2020.

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