★★★★★ 5/5
Google5 STARS for a reason!
The Suffolk Coast team has changed our views on Estate Agents.
Lucy has been nothing but excellent since the first appointment throughout to the completion of our sale. Lucy was honest from the start explaining the current market to us and pricing our house accordingly.
With Lucy's professionalism she sold our house within 3 months from the day it was advertised to completion - and sold it for over the asking price!
All the staff were so helpful they kept us up to date serval times a week and worked hard for the sale. Also, a special thank you to Jan who helped to push through the sale after the offer was accepted. If you are looking for an Estate Agent that will sell your house look no further than Palmer & Palmer. Should we move again in the future Palmer & Palmer would be our first and only choice!
Simon · 15 September 2026 · Palmer & Partners, Suffolk
Agent replied · 15 October 2026
Thank you for such fantastic feedback. We’re delighted that Lucy and the Suffolk Coast team changed your view of estate agents and delivered such a positive experience from valuation through to completion. It’s wonderful to hear that Lucy’s honest market advice, professional approach, and pricing strategy helped achieve a sale within three months and above the asking price.
We’re also pleased that the team kept you regularly updated, and that Jan’s support helped drive the sale through after the offer was accepted. We’ll be sure to share your kind words with everyone involved. Thank you for making Palmer & Partners your first choice and for your wholehearted recommendation.
★★★★★ 5/5
GoogleNatalie was incredibly helpful and very friendly. Recognised what people would want from a property and was able to relate to our needs.
Alicia · 15 September 2026 · Palmer & Partners, Suffolk
Agent replied · 15 October 2026
Thank you for your kind feedback. We’re delighted to hear that Natalie was so helpful and friendly, and that she understood your needs and what you were looking for in a property. We’ll be sure to pass on your lovely comments.
★★★★★ 5/5
GoogleShe was so excellent, her interpersonal skill was wonderful and very perfect. Thank you so so much
GIL-OZOUDEH · 15 September 2026 · Palmer & Partners, Suffolk
Agent replied · 15 October 2026
Thank you for your lovely feedback. We’re delighted to hear that you found her so excellent and appreciated her wonderful interpersonal skills. We’ll be sure to pass on your kind thanks.
★★★★★ 5/5
GoogleNatalie is a fantastic agent. Answered all of our questions and she was very well informed and professional while being super friendly. Thank you so much for the advice and help!
Rachael · 15 September 2026 · Palmer & Partners, Suffolk
Agent replied · 15 October 2026
Thank you for your wonderful feedback. We’re delighted to hear that Natalie was so knowledgeable, professional, and friendly throughout. It’s great to know she was able to answer all your questions and provide helpful advice. We’ll be sure to pass on your kind thanks.
★★★★★ 5/5
GoogleA helpful viewing in Ipswich with Natalie. The property was well-prepared by Natalie (lights on, doors open, garage ready to view) and my questions were dealt with clearly. A friendly, productive 20 minutes were spent at the property. Thank you.
Alison · 15 September 2026 · Palmer & Partners, Suffolk
Agent replied · 15 October 2026
Thank you for your kind feedback. We’re delighted to hear that Natalie made your Ipswich viewing friendly, productive, and well prepared. It’s great to know that the property was ready for you to explore and that she answered your questions clearly. We’ll be sure to pass on your thanks.
★★★★★ 5/5
GoogleVery informative punctual and polite. Can’t fault this house Veiwing
Nicholas · 15 September 2026 · Palmer & Partners, Suffolk
Agent replied · 15 October 2026
Thank you for your feedback. We’re delighted to hear that your viewing was informative, punctual, and polite. We really appreciate you taking the time to share your experience.
★★★★★ 5/5
GoogleSuch a beautiful house
Oksana · 15 September 2026 · Palmer & Partners, Suffolk
Agent replied · 15 October 2026
Thank you for your lovely feedback. We’re delighted to hear that you found the house so beautiful, and we hope you enjoyed your viewing.
★★★★★ 5/5
GoogleNatalie was very helpful, even cancelling a second appointment I had later in the day, after having car trouble.
Glen · 15 September 2026 · Palmer & Partners, Suffolk
Agent replied · 15 October 2026
Thank you for your kind feedback. We’re pleased to hear that Natalie was able to help when you experienced car trouble and assist with rearranging your appointments. We’ll be sure to pass on your appreciation.
★★★★★ 5/5
GoogleWorld’s best agent!! Haha in all seriousness couldn’t have been more helpful 👍 …
J · 15 September 2026 · Palmer & Partners, Suffolk
Agent replied · 15 October 2026
Thank you for the wonderful feedback! We’re delighted to hear that you found our agent so helpful, we’ll be sure to pass on the “world’s best agent” compliment!
★★★★★ 5/5
GoogleReally very pleased with the service I received from the team at Palmer & Partners Ipswich. That kept me informed throughout the whole process. Thanks guys!
Kevin · 15 September 2026 · Palmer & Partners, Suffolk
Agent replied · 15 October 2026
Thank you for your kind feedback. We’re delighted to hear that you were so pleased with the service from the Palmer & Partners Ipswich team and that they kept you informed throughout the process.
★★★★★ 5/5
GoogleI had a viewing appointment at 331 Cauldwell Hall Road, Ipswich, and I was very pleased with the service. Anouska was friendly, professional and helpful throughout the viewing. Everything was well organised and the process was smooth. Thank you for the excellent service!
Sanjaya · 15 September 2026 · Palmer & Partners, Suffolk
Agent replied · 15 October 2026
Thank you for your kind feedback. We’re delighted to hear that you were pleased with your viewing at Cauldwell Hall Road and that Anouska was friendly, professional, and helpful throughout. It’s great to know that everything was well organised and the process ran smoothly. We’ll be sure to pass on your thanks to her.
★★★★★ 5/5
GoogleAnouska showed us around the flats.she was able to answer all our questions. It was very pleasant experience.
Marína · 15 September 2026 · Palmer & Partners, Suffolk
Agent replied · 15 October 2026
Thank you for your feedback. We’re delighted to hear that Anouska made your viewing of the flats such a pleasant experience and was able to answer all of your questions.
★★★★★ 5/5
GoogleWe went to view a property with Carole. She was incredibly welcoming and professional and talked us through the house. She was able to answer lots of our questions and any she didn’t know she wrote down so she could ask and we could have the answers quickly. She was very personable, did not rush us and made it a very pleasant house viewing experience all round.
Bella · 15 September 2026 · Palmer & Partners, Suffolk
Agent replied · 15 October 2026
Thank you for your wonderful feedback. We’re delighted to hear that Carole made your viewing such a welcoming and pleasant experience. It’s great to know that she took the time to talk you through the property, answer your questions, and note down anything that needed following up, without making you feel rushed. We’ll be sure to pass on your kind words to her.
★★★★★ 5/5
GoogleHayley was really friendly and professional as she showed us around the property. Thank you.
Mr &Mrs H
Racheal · 15 September 2026 · Palmer & Partners, Suffolk
Agent replied · 15 October 2026
Thank you, Mr and Mrs H, for your kind feedback. We’re delighted to hear that Hayley was friendly and professional throughout your viewing. We’ll be sure to pass on your thanks to her.
★★★★★ 5/5
GoogleHayley was extremely welcoming when showing me around a house I was interested in today.
We began with a guided show around the house, answering my queries as we went then I was offered the time to have an independent walk around and look as I desired following this, which was extremely useful too.
Kind and professional throughout the full viewing, would recommend and couldn't have asked for more
Sam · 15 September 2026 · Palmer & Partners, Suffolk
Agent replied · 15 October 2026
Thank you for your feedback. We’re delighted to hear that Hayley made you feel so welcome and provided a helpful, well-paced viewing. It’s great to know that she was able to answer your questions during the guided tour, while also giving you time to explore the property independently. We’ll be sure to pass on your kind words, and we really appreciate your recommendation.
★★★★★ 5/5
GooglePalmer & Partners have been my letting agents since January 2022 and have constantly provided me with an excellent service. I can honestly say that, having rented properties for 25 years, Palmer & Partners are by far the best for their prompt, accurate and friendly service. I highly recommend them.
Jim · 15 September 2026 · Palmer & Partners, Suffolk
Agent replied · 15 October 2026
Thank you for such a wonderful review and for trusting Palmer & Partners as your letting agents since January 2022. We’re delighted that our prompt, accurate, and friendly service has continued to meet your expectations, especially given your many years of renting experience. We truly appreciate your high recommendation.
★★★★★ 5/5
GoogleCarole met us at the property for the viewing. Great communication prior to appointment
Sadie · 15 September 2026 · Palmer & Partners, Suffolk
Agent replied · 15 October 2026
Thank you for your kind feedback. We’re pleased to hear that Carole provided great communication ahead of your viewing and was there to welcome you at the property. We’ll be sure to pass on your lovely comments.
★★★★★ 4/5
GoogleRating only, no written review.
Michael · 15 September 2026 · Palmer & Partners, Suffolk
★★★★★ 5/5
GoogleHayley was brilliant arrived on time, very friendly
Kayla · 15 September 2026 · Palmer & Partners, Suffolk
Agent replied · 15 October 2026
Thank you for your feedback. We’re delighted to hear that Hayley was punctual, friendly, and made such a positive impression at your viewing. We’ll be sure to pass on your lovely comments.
★★★★★ 5/5
GoogleThank goodness for Palmer and Partners! After 7 months of getting no where with two previous Estate Agents Lucy Green and her team came to the rescue. The photos she took were of a much higher standard and did our property justice, within four days we had received a genuine offer. Lucy recommended a fantastic firm of Solicitors who were also used by our buyers. We were kept updated each week as to the progess of our sale by Jan. What a relief to find a company who actually wotk for you and do exactly what they tell you they will do. An extremely stressful situation was neutralised by them. Thank you. We completed today and couldn't be more happier. Best wishes to Lucy, Jan and all the team at Palmer and Partners and thank you for selling our home.
Julia · 15 September 2026 · Palmer & Partners, Suffolk
Agent replied · 15 October 2026
Thank you for such a heartfelt and detailed review. We’re so pleased that Lucy Green and the team were able to turn things around after a frustrating seven months with previous agents. It’s wonderful to hear that the higher-quality photos helped your property shine, leading to a genuine offer within just four days, and that the solicitors Lucy recommended worked smoothly for both sides.
We’re also delighted that Jan kept you updated weekly and that the team’s reliability and clear communication helped neutralise what had become an extremely stressful situation. Congratulations on your completion, and thank you for your kind best wishes to Lucy, Jan, and everyone at Palmer & Partners.
★★★★★ 5/5
GoogleExcellent support
Ravi · 15 September 2026 · Palmer & Partners, Suffolk
Agent replied · 15 October 2026
Thank you for your kind feedback. We’re delighted to hear that you received excellent support and appreciate you taking the time to share your experience.
★★★★★ 5/5
GoogleHayley was amazing and she is such a friendly person and very informative. Thank you for showing me so many houses in one day 😀
Ellie · 15 September 2026 · Palmer & Partners, Suffolk
Agent replied · 15 October 2026
Thank you for your lovely feedback. We’re delighted to hear that Hayley was so friendly, informative, and able to show you multiple properties in one day. We’ll be sure to pass on your kind thanks to her.
★★★★★ 5/5
GoogleWent to view a property in Newbourne, Suffolk today. Very nice estate agent called Natalie. Answered the majority of questions we had about the property. Anything she couldn’t answer, she offered to find out for us from the home owners.
KiV · 15 September 2026 · Palmer & Partners, Suffolk
Agent replied · 15 October 2026
Thank you for your kind feedback. We’re pleased to hear that Natalie made your Newbourne viewing such a positive experience and was able to answer most of your questions, while offering to follow up on anything she couldn’t confirm straight away.
★★★★★ 5/5
GooglePresentation spot on
Ricky · 15 September 2026 · Palmer & Partners, Suffolk
Agent replied · 15 October 2026
Thank you for your kind feedback. We’re delighted to hear that the presentation was spot on, and we appreciate you taking the time to share your experience.
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