★★★★★ 5/5
GoogleWas a pleasure buying my first house from P&P. Very professional throughout, and each and every staff member could not have been more welcoming, polite, and a real pleasure to deal with. Always trying to help you out and even offering you advice when need it. Full marks to a great team who I highly recommend to anyone who might be considering buying or selling a property any time soon.
Daniela · 15 February 2024 · Palmer & Partners Colchester
Agent replied · 14 June 2024
Thank you so much for taking the time to share your experience with Palmer and Partners! We are thrilled to hear that your first home-buying journey was a pleasure, and we appreciate your kind words about our team.
It's fantastic to know that our staff members were able to assist you throughout the process, offering helpful advice when needed. We really appreciate your recommendation to others who may be considering buying or selling a property. If there's anything more we can do for you or if you have any further feedback, please don't hesitate to reach out.
Thank you again for choosing Palmer and Partners. Wishing you many wonderful moments in your new home!
★★★★★ 5/5
GoogleI have had the pleasure of dealing with Palmer & Partners who have acted on behalf of the sellers of a property I have purchased as a first-time buyer. They have been great from start to finish; even from the initial viewings and negotiations stage, Tyler Porter was excellent in communicating with us and making the whole process very easy. To progress the sale, Hayley Trustrum has been dealing and she has been brilliant - quick to reply, always on the end of the phone and happy to guide us through any issues we have faced. We had some problems our end with our solicitors and Hayley was more than understanding, helpful and willing to chase things up with them to assist - she also seems genuinely dedicated to her clients which is great to see. Couldn't recommend Palmer & Partners more!
Ben · 15 February 2024 · Palmer & Partners Colchester
Agent replied · 14 June 2024
Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you had a positive journey with Palmer & Partners during your first-time home purchase.
It's fantastic to know that Tyler and Hayley were able to provide exceptional service right from the initial viewings through to the completion of your purchase. We understand that purchasing a property can come with its challenges, and we're delighted that Hayley was able to support you through any issues you faced, including those with your solicitors.
We strive to go above and beyond for our clients, and your kind words about Hayley's dedication mean a lot to us.Thank you for recommending Palmer & Partners. We truly appreciate your trust in us and wish you all the best in your new home. Should you need any further assistance in the future, please don't hesitate to get in touch.
★★★★★ 5/5
GooglePalmer and Partners... couldn't have picked better. We've just exchanged contracts on the sale of our property in a very difficult market. The team are professional, dedicated, approachable, knowledgeable and friendly, nothing is too much trouble for them. Big shout out to Tom Bishop, who we mainly worked with. Tom's a breath of fresh air, an absolute credit to the team. His kindness, reassurance, communication and support has been very much appreciated, thank you for listening! Every step of the way he has kept us informed of developments without having to chase. He has made a very stressful time bearable. I have no hesitation in recommending Palmer and Partners, they're incredible agents and would, without doubt, use them again. A great all round experience. Thank you.
Samantha · 28 January 2024 · Palmer & Partners, Suffolk
Agent replied · 24 October 2024
Dear Samantha
Thanks for wonderful review we really appreciate you taking the time.
Best wishes in your new home.
★★★★★ 5/5
GoogleMy husband and I have been working with palmer and partners Clacton for 4 years now. Laura and Chantelle have given us exceptional service within the lettings team. Knowing our property was in safe hands was a huge comfort to us. We would highly recommend their services for lettings, buying or selling.
Georgie · 17 January 2024 · Palmer & Partners Clacton-On-Sea
Agent replied · 15 June 2024
Thank you Georgie for taking the time to leave our team at Palmer & Partners such a fantastic review!
It's great to know how much you appreciate the excellent service you have received from Laura and Chantal. We take pride in providing fantastic support to all our clients.
Thank you for the past four years with Palmer & Partners, we look forward to our continuing partnership.
★★★★★ 5/5
GooglePalmer & Partners provided an excellent service. All thanks go to Harry and Brady for their patience, support, advice for the duration of what was a very long; sometimes agonising experience. My experience with estate agents was very little. I had initially chosen a different estate agent before moving my house sale to Palmer and Partners.
In my experience Palmer and Partners offered me very sound; honest advice. There was frustration both from my end and theirs regarding a prospective buyer. However, I feel that they managed the circumstances very well and kept me informed regularly.
Thankyou to Harry & Brady and the whole Palmer & Partner'sTeam. I would highly recommend this estate agent.
L · 17 January 2024 · Palmer & Partners Clacton-On-Sea
Agent replied · 15 June 2024
Dear Layla, thank you for taking the time to leave us this wonderful review and recommendation! We are delighted to hear you had such a positive experience with Palmer & Partners, and especially appreciate your recognition of Harry and Brady during the process, thank you.
If you ever need further assistance, please do not hesitate to contact us at Palmer & Partners, we are here to help.
★★★★★ 5/5
GooglePalmer and Partners have managed a property for me. During that time they have been extremely professional in every aspect of their service.
Ben · 16 January 2024 · Palmer & Partners Colchester
Agent replied · 14 June 2024
Thank you so much for taking the time to share your positive experience with Palmer and Partners! We're thrilled to hear that our team has provided you with professional and excellent service throughout the management of your property. We truly appreciate your kind words.
If you ever have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out.
★★★★★ 5/5
GoogleI had the difficult task of selling my mother and father's home after they passed away. Initially I asked a different agent to help me with the sale but after months of being strung along and lied too, I moved across to Palmers. My initial dealings were with James and then Tyler. They got me a buyer very quickly at a great price and today the sale has gone through. They have been empathetic, happy to help and thoroughly professional. Thank you palmer and parkners
Liam · 16 January 2024 · Palmer & Partners Colchester
Agent replied · 14 June 2024
We are deeply grateful for your heartfelt review and extend our sincere condolences on the passing of your mother and father. It was an honour and privilege to assist you during this challenging time, and we appreciate your trust in our team.
We understand that the process of selling a loved one's home can be emotionally taxing, and we are glad that we could provide you with the support you needed. Your kind words about our team's mean a lot to us. We take great pride in delivering a high standard of service, and it warms our hearts to know that we could make a positive difference for you.
Thank you for choosing Palmer and Partners. If you ever need assistance or have any further inquiries, please don't hesitate to reach out. Wishing you all the best in your future endeavors.
★★★★★ 5/5
GoogleI can not praise Palmer & Partners enough for selling my late Mum's house. It was a very difficult transaction. The team were professional and went way beyond in dealing with all aspects in what was an emotional time. A big thank you to Alfie, Tyler, James, Paul & Hayley. Thank you.
Donna · 16 January 2024 · Palmer & Partners Colchester
Agent replied · 14 June 2024
We are truly grateful for your kind words and happy to have been a part of such an important journey in selling your late Mum's house. We understand that it was a challenging and emotional time for you, and we appreciate your trust in Palmer & Partners to guide you through the process.
Alfie, Tyler, James, Paul, and Hayley are thrilled to have been able to assist you. Thank you once again for choosing Palmer & Partners. If there's anything else we can assist you with, please don't hesitate to reach out. Our thoughts are with you during this time, and we wish you all the best in the future.
★★★★★ 5/5
GoogleJames burrage has been in charge of the sale of the property I've purchased and I will say he and his team have been fantastic. He has been very patient and understanding when problems arose, he has kept me fully updated throughout the process. I hope to continue to deal with James in the future because of his professionalism.
Thank you.
Simon · 16 January 2024 · Palmer & Partners Colchester
Agent replied · 14 June 2024
Thank you so much for taking the time to share your experience with us! We're delighted to hear that James and our team were able to provide you with fantastic service during the sale of your property. We truly appreciate your kind words!
It's our commitment to keep our clients informed and supported, especially when unexpected challenges arise. We're thrilled to know that James's dedication to keeping you fully updated made a positive impact on your experience.
We look forward to the possibility of working with you again in the future. If there's anything more we can do for you, please don't hesitate to reach out.
Thank you once again for choosing Palmer and Partners, and we wish you all the best in your new property!
★★★★★ 5/5
GoogleP&P are very professional and always prompt.
James B in particular always approached good and difficult situations in my transaction positively and makes you feel matters under his care are dealt with utmost consideration.
Carly is a joy to work with and both are an asset to the team. Special mention to John who has always been the main guy and over the years has always given the high level of service I have come to expect over the years!
Thanks P&P it’s been a pleasure!
Serena · 16 January 2024 · Palmer & Partners Colchester
Agent replied · 14 June 2024
Thank you so much for your glowing 5-star review! We are delighted to hear about your positive experience with Palmer and Partners, and we truly appreciate you taking the time to share your feedback.
We are thrilled to learn that we have consistently provided the high level of service, we take pride in going that extra mile. We'll make sure to pass along your kind words to James, Carly, and John. They will be delighted to know that their efforts have made your experience with us a pleasure.
Thank you once again for choosing Palmer and Partners, and we look forward to continuing to work with you in the future. If you ever have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out.
★★★★★ 5/5
GoogleRating only, no written review.
Lidia · 29 December 2023 · Palmer & Partners, Suffolk
Agent replied · 24 October 2024
Thanks lidia for your ⭐️⭐️⭐️⭐️⭐️ review.
★★★★★ 5/5
GoogleI cannot fault Parker and Partners at all and cannot praise them highly enough - they went out of their way to help and were always friendly and courteous and considerate and most satisfactory. I will definitely advise anyone to go to them for either sales or purchase!
Margaret · 29 December 2023 · Palmer & Partners, Suffolk
Agent replied · 24 October 2024
Thanks Margaret for your kind review and best wishes for the future.
★★★★★ 4/5
GoogleBought our first home with Palmer & Partners. Overall had no issues or problems with them although there were lots of hiccups on the way I believe they were trying to be as supportive as possible.
Ewelina · 29 December 2023 · Palmer & Partners, Suffolk
Agent replied · 24 October 2024
Thank you so much for taking the time to share your positive experience with Palmer & Partners! We're delighted to have been a part of your home-buying journey, and it's truly rewarding to know that the team contributed to making the process smooth as could be considering the challenges.If you ever need any further assistance or have questions down the road, please don't hesitate to reach out. Wishing you countless happy memories in your new home! Thank you for choosing Palmer & Partners.
★★★★★ 5/5
GoogleWhere do I begin! It has been an absolute pleasure working with Palmer and Partners particularly Ollie Findlay. He has made buying a home as first time buyers a breeze. For context, my partner and I viewed the property on 22nd October and thanks to his recommendation on a solicitor we will be moving in on 15th December. No question or ask was too big for him and he always communicated to us all the relevant details we needed to know proactively. I would 100% recommend.
Sandra · 29 December 2023 · Palmer & Partners, Suffolk
Agent replied · 24 October 2024
Dear Sandra
Thanks for your wonderful review and congratulations on your speedy sale.
Best wishes for the future.
★★★★★ 5/5
GooglePalmer & Partners is a great estate agents. Lewis in particularly was amazing. He was very quick at replying to emails and was always happy to answer my questions. He made this whole experience of renting our first time home very easy and hassle free. I'm very happy the house we rent now, is through palmer & Partners as they are a very reliable and lovely estate agency.
E.07 · 29 December 2023 · Palmer & Partners, Suffolk
Agent replied · 24 October 2024
Many thanks for your lovely review, Palmer & Partners being an independent agent really appreciate your positive experience.
Best wishes for the future.
★★★★★ 1/5
GoogleDirty con artists.
Not only did I have to put up with a soaking , mushroom growing house for 6 months an address I vacated after the environmental officer demanding repairs to the house where done.
In which we left on October 20th 2020
And you had this address on your market suitable for living from.the 24th.
You have then had the balls to tell electic companys we owe money for electric? Despite you having another tennent in the address at the time of the bill.
Useless con men.
Samuel · 18 December 2023 · Palmer & Partners Clacton-On-Sea
★★★★★ 5/5
GooglePalmer & Partners were the estate agents for the property we were purchasing. There were a few hiccups along the way but generally it was a smooth process. Would particularly like to thank Harry for his assistance, he did everything possible to move the purchase along and his communications were extremely prompt. When he wasn't available he was admirally backed up by Brady. Should the need arise for an estate agents services I would use Palmers without hesitation.
Brian · 18 December 2023 · Palmer & Partners Clacton-On-Sea
Agent replied · 15 June 2024
Thank you so much for taking the time to share your positive experience with Palmer & Partners!
We're delighted to have been a part of your home-buying journey, and it's truly rewarding to know Harry, Brady and the team contributed to making the process as smooth as possible for you. If you ever need any further assistance, please don't hesitate to reach out.
Thank you for choosing Palmer & Partners.
★★★★★ 5/5
GoogleThis is the second time I've used the good services of P&P, and once again I was not disappointed. Very professional throughout, and each and every staff member could not have been more welcoming, polite, and a real pleasure to deal with. Full marks to a great team who I highly recommend to anyone who might be considering buying or selling a property any time soon.
Derek · 18 December 2023 · Palmer & Partners Clacton-On-Sea
Agent replied · 15 June 2024
Thank you so much for taking the time to leave us this wonderful 5-star review! We are delighted to work with you again, and thank you for letting us know you had such a positive experience with Palmer & Partners again.
At Palmer & Partners, we pride ourselves on providing an excellent service to our clients. If you ever have any questions or need further assistance again in the future, please do not hesitate to reach out. We are here to help.
★★★★★ 5/5
GoogleVery professional service 👏 …
Paul · 17 December 2023 · Palmer & Partners Colchester
Agent replied · 14 June 2024
Thank you for taking the time to share this fantastic 5-star review for Palmer and Partners! Your positive feedback about your experience with our agency has truly made our day. If there is anything else we can help you with please don't hesitate to reach out to our team!
★★★★★ 5/5
GoogleI have just rented my property through Palmer & Partners and couldn't have achieved it without Sophie George helping me every step of the way, thank you
Jane · 17 December 2023 · Palmer & Partners Colchester
Agent replied · 14 June 2024
Thank you for taking your time to write this glowing 5-star review! It brings us immense joy that we could successfully renting out of your property with an ideal tenant. Your happiness is our top priority!
We want to express our gratitude for recognising Sophie's exceptional contributions as a valuable member of our lettings team. We will ensure to pass your kinds words on.
Should you have any additional requests, inquiries, or if there's anything else we can assist you with, please feel free to reach out to us at any time. We are here to ensure your ongoing satisfaction and address any further questions you may have.
Thank you once again for choosing Palmer and Partners. We look forward to continuing to meet and exceed your expectations.
★★★★★ 1/5
GoogleAppalling service! If a house is no more, just say it. Don't waste people's time by falsely claiming it's available and promising callbacks! What a let down!
Rich · 17 December 2023 · Palmer & Partners Colchester
★★★★★ 5/5
GoogleExcellent Agents..fair and thorough in all aspects.
Thank you all, especially Julie who takes a genuine interest in tenants and the property on behalf of the owners.
DECE. 2033
Continued expert help and assistance from the Team at Palmers.Nothing is too much trouble, if there is a genuine problem. Very good liason between myself as a tenant and home owner, from the company. They are very fair if one remains within the Agreement made.
Thank you all..espcially Julie and John.
Daphne · 17 December 2023 · Palmer & Partners Colchester
Agent replied · 14 June 2024
Thank you so much for taking the time to leave this wonderful 5-star review for Palmer and Partners! We are thrilled to hear that you had an excellent experience with our agency.
We take pride in providing fair and thorough service to all our clients, and it's fantastic to know that Julie's dedication to tenants and property owners has made a positive impact. We will be sure to pass on your kind words to Julie and the rest of our team.
If you ever need assistance with any real estate matters, please don't hesitate to reach out. Thanks again for choosing Palmer and Partners!
★★★★★ 5/5
GoogleReally happy with this company, From booking an evaluation to having James come to visit to value our house. Nothing pushy or hard sell and very honest with me about questions I had asked. I also spoke to Tyler on a few occassions who was great to speak to. The person that I cant thank enough is Paul who fought our corner when things came to a halt with the conveyencing process, he went above and beyond what he should have done and without him and James we wouldnt have exchanged on our property yesterday and most likely would have waited another 4 weeks! Thank you so much and we look forward to seeing you both next week when we come and exchange keys!
Leanne · 17 December 2023 · Palmer & Partners Colchester
Agent replied · 14 June 2024
Thank you so much for taking the time to share your experience with Palmer and Partners. We appreciate your kind words and are delighted to hear that you had a great experience with our team.
We're especially thrilled to hear about your interactions with James and Tyler, It's wonderful to know that our team members made a positive impression. We understand that the conveyancing process can sometimes present challenges, and we're glad that Paul was able to go above and beyond to assist you. We'll be sure to pass along your gratitude to him.
Congratulations on the successful exchange of your property. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. We wish you all the best in your new home!
★★★★★ 1/5
GoogleTenant for two years , given parking ticket for parking in the bay palmer and partners told me too ( this escalated to a debt recovery firm sending numerous letters threatening to the wrong address ) I explained throughout my two years as
A tenant that it was not my responsibility and that I was parked where I was told and it was on the tenancy grounds anyway - I was told palmer and partners would attend it .At the end of my tenancy due to ongoing and non resolved nuisance noise from above ceiling structure , I was rang by a letting agent from palmer and partners asking me if I could tell them what number was the parking bay linked to the apartment ? as they were showing round new tenant and didn’t know themselves which bay .
Wooden cracking noises on each footstep of the above resident showed a problem as it was loud , annoying and occurring everyday unless the resident was out . Both of us myself and the other resident agreed it was a nuisance noise level and not acceptable . Economic with the truth in relation to replies from my requests to get it fixed we’re all to commonplace - I was told tests had been carried out and they’d found nothing ( no one had requested access to flat so how would they test or even sound check and one staff member of palmer and partners in a call told me we can’t hear anything on the videos you’ve sent us with the sound you say is an issue ! Again this was found out by chance rather than any courtesy follow up .
Why would someone make up a noise that wasn’t there and had been heard and witnessed by many others . I do believe the next tenant will complain as it’s unbearable hence why I left it .
Up to the last day of attachment to this company I had issue and misdirection in calls and emails from them . I was charged £260 :00 by their recommended full clean team ( apparently a requirement upon departure is a full deep clean ) for a spotless one bedroom apartment and despite asking received no invoice or detail of what I’d paid for in the cleaning .
They gave one key to letterbox which when lost there was no master key so I had to buy replacement with two keys which palmer and partners kept .
A completely abhorrent situation to be in as a tenant when the letting agents won’t when you request it allow correspondence with owner re the ceiling noise as going forward it may be something they need to speak to the building management about - I asked to be copied into email and see response which never happened . For it to be insinuated that I was imagining noise from the failed floor plan above that caused audible creaking every day in a specific area
Above kitchen and bathroom , that I moved and ended tenancy due to not being able to live in comfort for an apartment due to enter its third year with me costing another £25 more monthly for no resolve to issue and ignorance in the details of tenancy ending . Very poor and would never recommend or go near them , as for how they merit what we pay to them for their service I can’t justify that this particular agent does enough
Semaj · 17 December 2023 · Palmer & Partners Colchester
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.