Trusted Agent profile

Palmer & Partners estate agents in Colchester, Ipswich and Clacton-On-Sea

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

913 reviews across 3 offices and 2 platforms

Palmer & Partners has three offices, in Colchester, Ipswich and Clacton-On-Sea. Together they have 913 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

902

Reviews on Google

All 3 offices

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11

Reviews on Trustpilot

All 3 offices

Our offices

Palmer & Partners's three offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 900 reviews on Google only. Show every review

5/5

Google

It has been an absolute pleasure dealing with Palmer and Partners from start to finish! Eva was so helpful and was always happy to answer any questions I had. Thank you to Eva and all the team!

Ella Β· 15 April 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Palmer and Partners, especially with Eva's assistance. We strive to provide excellent service and support to all our clients, and it's always rewarding to receive such positive feedback. If you have any further questions or need assistance in the future, don't hesitate to reach out. We appreciate your business and look forward to working with you again!

5/5

Google

I rented my new place with Eva on the lettings team at Palmer and Partners. I am very happy with the service and Eva's friendly approach it put me at ease. I would definitely recommend using Palmer and Partners.

Santha Β· 15 April 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you so much for your glowing review! We're thrilled to hear that Eva and our lettings team at Palmer and Partners provided you with excellent service and made your experience stress-free. Your recommendation means a lot to us. If you ever need anything in the future, don't hesitate to reach out. We appreciate your support! At Palmer and Partners, customer satisfaction is our top priority, and we're delighted we could exceed your expectations.

5/5

Google

Recently rented a property with Palmer and Partners and the process was very straightforward. Our property manager, Joe, was extremely helpful! He was always easy to contact and helped with all our questions. Would recommend!

Emily Β· 15 April 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you for sharing your positive experience with us! We're delighted to hear that your rental process with Palmer and Partners was straightforward and that Joe, your property manager, provided excellent assistance. Ensuring clear communication and addressing all questions promptly are top priorities for us, and we're glad Joe delivered on that front. Your recommendation means a lot to us, and we're here to assist you further whenever needed.

5/5

Google

Palmers undertook the sale of my late parent’s home with sensitivity and handled all of the viewings. The sales team did an amazing job of getting viewers through the door, many more than our previous agent and we finally secured a buyer. Hayley did a great job with the sales progression which wasn’t always easy due to issues further down our chain. A sincere thank you to the whole Palmers team!

Melanie Β· 15 April 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you so much for your glowing review! We are truly honored to have had the opportunity to assist you during such a sensitive time. It's heartening to hear that our efforts in handling the sale of your late parent's home were appreciated. We're delighted that our sales team's dedication resulted in increased viewings and, ultimately, a successful sale. Hayley and the rest of the team are thrilled to have been able to support you through the sales progression, despite the challenges posed by issues further down the chain. Your sincere appreciation means the world to us. Thank you again for choosing Palmer and Partners we wish you all the best for the future. If you ever need assistance again, please don't hesitate to reach out.

5/5

Google

Palmer’s and Partners were fantastic. Eva was the one who I related with all through and she was simply excellent at her job, very professional and understanding. Made letting so easy. Will definitely recommend Palmers and Partners over and again. Thanks Eva πŸ™‚ …

Kreshnik Β· 15 April 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

We are absolutely thrilled to read your five-star review! Thank you for taking the time to share your experience with us. It's wonderful to hear that Eva made your letting process easy and seamless with her professionalism and understanding. At Palmer's and Partners, we strive to provide top-notch service to all our clients, and your kind words reaffirm that we're on the right track. Your recommendation is greatly appreciated, please don't hesitate to reach out if you need any further assistance in the future. Thank you once again for choosing Palmer's and Partners. We wish you all the best!

5/5

Google

Just exchanged! There were ups and downs throughout the process but Alfie, Paul and Hayley helped to push the sale through. Great service and would recommend Palmer and Partners for selling your property.

Tracy Β· 15 April 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Congratulations on the exchange! We understand that the process can have its ups and downs, but we're thrilled that Alfie, Paul, and Hayley were able to help push the sale through for you. Thank you for your kind words and for choosing Palmer and Partners. We are here to assist with any future property needs you may have. Feel free to reach out anytime!

5/5

Google

I was in a situation to find a house to move in with 5 days. Where all estate agents quoted this as a challenging task, Eva and Poppy from Palmers and partners were open to the challenge and made it happen in 3 working days. None of the service were compromised to achieve this. They ticked all checkin boxes and protocol required for ideal move. I would highly recommend Palmer and Partners. Especially Eva and Poppy for their exemplary service. Thank you

Vijayaharan Β· 15 April 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you for sharing your experience! We're thrilled that Eva and Poppy from Palmer and Partners could rise to the challenge and help you find a house to move into within such a tight timeframe. Ensuring a smooth transition without compromising on service is always our goal, and we're delighted to hear that they ticked all the boxes for your ideal move. Your recommendation means a lot to us, and we'll be sure to pass on your appreciation to Eva and Poppy. If you ever need assistance in the future, don't hesitate to reach out. Thank you for choosing Palmer and Partners!

5/5

Google

It has been a pleasure dealing with Palmers. Not only do they get the job done but they are flexible, accomodating and go over and above the standard estate agency services which adds a lot of value. Highly recommended them and would use them again.

Gila Β· 15 April 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you so much for your glowing review! We're delighted to hear that you had such a positive experience with Palmer and Palmers. Providing exceptional service and going above and beyond for our clients is always our top priority. We appreciate your recommendation and look forward to assisting you again in the future should you need our services.

5/5

Google

Palmer & Partners quickly found a new tenant for my property & kept me fully informed of its progress. The first inspection by Joe Farrar Property Manager has been carried out within a month & so far I am extremely impressed by their service.

Sue Β· 15 April 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you for taking the time to share your experience with us! We're delighted to hear that our team, particularly Joe Farrar, our Property Manager, was able to swiftly find a new tenant for your property and keep you updated throughout the process. Providing excellent service and keeping our clients informed every step of the way is our top priority, and it's wonderful to know that we've succeeded in impressing you so far. Please don't hesitate to reach out if you have any further questions or if there's anything else we can assist you with. We appreciate your feedback and your trust in Palmer & Partners!

5/5

Google

Jon, Julie and the property management team have been a huge help with my rental property. Having them on hand to deal with any issues quickly and efficiently has taken a load off my plate. They are always available for a chat to answer any questions and offer advice on new legislation, updating me via email and phone when required has given me the piece of mind to know my property is in good hands and being well looked after.

Aaron Β· 15 April 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you for your fantastic review! We're delighted to hear that Jon, Julie, and our property management team have been a huge help with your rental property. We understand the importance of quick and efficient resolution of any issues, and we're pleased to have taken that load off your plate. Our team is always available to answer any questions and offer advice on new legislation. Keeping you updated via email and phone gives you peace of mind knowing your property is in good hands. We're committed to continuing to provide excellent service and care for your property. Thanks again for choosing Palmer and Partners!

5/5

Google

Palmer & Partners are no doubt the best agents around! Very reliable and very efficient! Julie, Sophie, and Joe have been absolutely amazing! They are all so professional and all three of them gave me so much confidence with how knowledgeable they are. Thanks so much guys!

Ryan Β· 15 April 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you so much for your kind words and glowing review! We're thrilled to hear that our team, including Julie, Sophie, and Joe, provided you with such a positive experience. At Palmer & Partners, we strive to be reliable, efficient, and knowledgeable in all aspects of our service, and it's fantastic to know that we've met your expectations. We truly appreciate your trust in us and look forward to assisting you with any future property needs. Thanks again for choosing Palmer & Partners!

5/5

Google

Choosing an estate agent to sell our home felt like a daunting task, but we couldn’t have made a better choice than Palmer and Partners. James, Chloe and all the team were absolutely fantastic! They were friendly and professional, with outstanding communication, which ensured a smooth and stress free experience. They gave us contact details for Rebecca at Holmes and Hills Solicitors who was also brilliant. Highly recommended.

Amanda Β· 15 April 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you for your wonderful review! We're delighted that you found choosing Palmer and Partners as your estate agent to be a great decision. James, Chloe, and the rest of our team are dedicated to providing friendly and professional service with outstanding communication. It's fantastic to hear that we could make your home-selling experience smooth and stress-free. Your recommendation means a lot to us. Thank you for entrusting us with your real estate needs!

5/5

Google

Our property search has been challenging and lengthy and I have dealt with various estate agents in Colchester but I have to give full credit to Sophie Jorge at Palmer and Partners. She is forever the professional. Nothing is too much trouble and her communication is excellent. Her helpful, friendly and polite manner makes the process from start to finish so much easier. We successfully secured a property that Sophie showed us around and picked up the keys a couple of weeks ago!

Victoria Β· 15 April 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you immensely for sharing your experience with us! We're thrilled to hear that Sophie at Palmer and Partners provided such outstanding service throughout your property search. Sophie's professionalism, excellent communication, and unwavering dedication truly set her apart. We're delighted that her helpful and friendly demeanor made the process easier for you. Congratulations on successfully securing your property, and please know that we're here to assist you every step of the way.

5/5

Google

Having sought 3 valuations for the sale of my late mother's house, Palmer & Partners was a natural choice as the viewing agent, Chloe was extremely empathetic and gave us the time and space to consider our options. The marketing of the property was then transferred to James who worked with us right up to the completion date. To his credit, a buyer was found almost immediately and, although it was not the most straightforward of negotiations between us and the buyer, for external reasons unrelated to Palmer & Partners, James used his experience and navigated his way between both parties to ensure a successful outcome. I found him to be accessible and quick to respond to emails and requests, and wouldn't hesitate to recommend them to anyone looking to market their property.

Ann-Marie Β· 15 April 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you so much for taking the time to share your experience with Palmer & Partners. We are deeply touched by your kind words and thrilled to hear that our team, particularly Chloe and James, could provide the support and service you needed during what we understand to be a challenging time. It's heartening to know that Chloe's empathy and understanding made a positive difference during the viewing process, and that James was able to guide you through to a successful completion despite the complexities that arose during negotiations. We strive to provide exceptional service to all our clients, and your feedback reinforces our commitment to that goal. Your recommendation means a great deal to us, and we sincerely appreciate your trust in our team. Should you or anyone you know require assistance with property matters in the future, please don't hesitate to reach out. We're here to help.

5/5

Google

We recently sold our property through Palmer & Partners in Colchester. They have the most fabulous team who are very helpful. They handled the sale seamlessly and efficiently. Our house sold in super quick time. The marketing was exceptional - we were particularly impressed with the photographs and the drone shots/video. We would highly recommend Palmer & Partners, Colchester if you’re looking to sell your property or searching for your new home.

Martin Β· 15 April 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you so much for your glowing 5-star review! We're thrilled to hear that you had such a positive experience selling your property with Palmer & Partners in Colchester. Our team works diligently to ensure a seamless and efficient process for our clients, and it's fantastic to know that we met your expectations. We take great pride in our marketing efforts, and we're delighted that you were impressed with our photographs and drone shots/video. Providing exceptional service and delivering results promptly is our top priority, and we're glad that we could sell your house in super quick time. Thank you for recommending Palmer & Partners, Colchester to others who may be looking to sell their property or find their new home. We truly appreciate your kind words and trust in our services. If you ever need assistance in the future, please don't hesitate to reach out.

5/5

Google

Rating only, no written review.

Anouska Β· 28 March 2024 Β· Palmer & Partners, Suffolk

Agent replied Β· 24 October 2024

Thank you so much for taking the time to rate Palmer & Partners with 5 stars! We greatly appreciate your support and are thrilled to hear that you had a positive experience with our estate agency. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thanks again for your fantastic rating and choosing Palmer & Partners.

5/5

Google

I highly recommend all the team at Palmer & Partners, in particular Chelsey, Ollie and Jon. They recently handled both our sale and purchase. Throughout the process we were kept updated and our enquiries were always responded to promptly. If you are looking to buy or sell the team will help you all the way.

Melanie Β· 28 March 2024 Β· Palmer & Partners, Suffolk

Agent replied Β· 24 October 2024

Thank you so much for taking the time to leave such a glowing review! We're thrilled to hear that you had a positive experience working with our team at Palmer & Partners, especially with Chelsey, Ollie, and Jon. It was our pleasure to assist you with both your sale and purchase. Ensuring our clients are kept informed and their inquiries promptly addressed is always our priority, so it's wonderful to know that we succeeded in delivering that for you. We truly appreciate your recommendation and trust in us. Should you or anyone you know need assistance with buying or selling in the future, please don't hesitate to reach out. Palmer & Partners here to help every step of the way.

5/5

Google

Mr Tom Bishop was my contact at Palmer and Partners. As there were various problem regarding common land etc. in a very old village I cannot say how grateful I was to him for his assistance in these matters. As my husband is ill and not able to assist me it was a great help to have someone like Tom to be able to communicate with both sets of lawyers. I highly recommend the firm..

Elizabeth Β· 28 March 2024 Β· Palmer & Partners, Suffolk

Agent replied Β· 24 October 2024

Elizabeth! We truly appreciate you taking the time to share your experience with Palmer and Partners. It's heartwarming to hear that Tom's assistance was invaluable to you, particularly given the complexities surrounding common land issues in an old village. Your husband's illness must have added an extra layer of stress, we're grateful for the opportunity to support you during this time. Rest assured, Palmer and Partners will always be here to communicate with both sets of lawyers and provide the guidance you need. Your recommendation means a great deal to us and serves as a testament to Palmer and Partners' commitment to providing exceptional service. Should you ever require further assistance or have any questions, please don't hesitate to reach out. We're here for you every step of the way. Thank you again for choosing Palmer and Partners!

5/5

Google

Tom Bishop at Palmer and Partners was instrumental in helping me purchase my first house. His assistance was invaluable throughout the entire process. Tom was incredibly responsive, promptly addressing all of my inquiries and ensuring a smooth transaction. I couldn't have asked for a better agency to work with. Thank you, Tom, for your exceptional service! You are the best! 10/10

Eszter Β· 28 March 2024 Β· Palmer & Partners, Suffolk

Agent replied Β· 24 October 2024

Thank you so much for your wonderful review! We're thrilled to hear that Tom was instrumental in helping you purchase your first house and that you found his assistance invaluable throughout the entire process. Providing exceptional service and ensuring a smooth transaction for our clients is always our top priority. We're glad to hear that Tom was incredibly responsive and promptly addressed all of your inquiries. At Palmer and Partners, we strive to go above and beyond for our clients, and it's fantastic to hear that Tom's dedication made such a positive impact on your experience. Thank you once again for choosing Palmer and Partners, and for taking the time to share your feedback. If you ever need any further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help!

5/5

Google

P&P were fantastic. Eva was the one who I related with all through and she was simply excellent at her job, very professional and understanding. Made letting so easy. Will definitely recommend P&P over and again. Thanks Eva πŸ™‚ …

Ugochukwu Β· 16 March 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you for taking the time to share your experience with us. We're delighted to learn that Eva provided you with exceptional service and facilitated a seamless letting process. Your recommendation is greatly appreciated and reinforces our commitment to professionalism and excellence. Please don't hesitate to contact us for any future assistance. Thank you once again for choosing Palmer and Partners.

5/5

Google

Wonderful service from Rachel. Friendly, professional and efficient. Highly recommend.

Elizabeth Β· 16 March 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you so much for your glowing review! We're thrilled to hear that you had a wonderful experience with Rachel and that you found our service friendly, professional, and efficient. We truly appreciate your recommendation, and we look forward to continuing to provide excellent service to you in the future. If you ever need anything, don't hesitate to reach out. Thank you again for using Palmer and Partners!

5/5

Google

Lovely house,lovely agency with nice people always ready to help their clients in every need

Maureen Β· 16 March 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Palmer and Partners. Our team takes great pride in providing excellent service and ensuring that our clients feel supported every step of the way. If you ever need anything else, please don't hesitate to reach out. We appreciate your feedback and hope you continue to enjoy your lovely house!

5/5

Google

Very good service and advice. Lots of support when things seemed to stall and I felt like they worked hard to find buyers.

Dominic Β· 16 March 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you so much for your glowing review! We're thrilled to hear that you had a positive experience with Palmer and Partners. Providing excellent service and advice, as well as offering continuous support during the process, is always our top priority. We're delighted that you felt our team worked diligently to find the right buyers for you. Your satisfaction means the world to us, and we appreciate your trust in our services. If you ever need anything in the future, don't hesitate to reach out. Thanks again for choosing Palmer and Partners!

5/5

Google

Great company with a great staff. Rachel Johnson and Julie Thompson are amazing. 10 out of 10!

J Β· 16 March 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with Palmer and Partners, and we truly appreciate your kind words about Rachel and Julie. They're indeed exceptional members of our team. If you ever need anything in the future, don't hesitate to reach out. We're here for you!

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Awards

The Trusted Agent 2026 results for Palmer & Partners, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Palmer & Partners is among EA Masters 2026 winners.

EA Masters winners in two years, the group and its branches: 2020, 2026.

EA Masters by year, 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Palmer & Partners

Which Palmer & Partners office has the most reviews?

Colchester has the most, with 455 reviews rated 4.6 out of 5, followed by Ipswich with 342.

Where are the Palmer & Partners offices?

The three Palmer & Partners offices, by town:

  • Clacton-On-Sea: 2 Arcade Buildings, Station Road, Clacton-On-Sea, CO15 1SS
  • Colchester: 43 Crouch Street, Colchester, CO3 3EN
  • Ipswich: 2 Nicholas Street, Ipswich, IP1 1TJ, IP1 1TJ
Has Palmer & Partners won any awards?

Yes. In The Trusted Agent 2026 awards, Ipswich won Gold and Colchester won Gold. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 1 other industry award since 2020.

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