Trusted Agent profile

Palmer & Partners estate agents in Colchester, Ipswich and Clacton-On-Sea

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

913 reviews across 3 offices and 2 platforms

Palmer & Partners has three offices, in Colchester, Ipswich and Clacton-On-Sea. Together they have 913 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

902

Reviews on Google

All 3 offices

Trustpilot logo

11

Reviews on Trustpilot

All 3 offices

Our offices

Palmer & Partners's three offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 900 reviews on Google only. Show every review

5/5

Google

The sale took a lot longer than expected, but the staff at Palmer & Partners were totally on the ball. They kept me informed at all times. Very friendly, just what you need when things aren't going as expected. Thank you so much, really appreciate your help in getting me to my next chapter in life. X

S Β· 15 May 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you for your kind words! We understand that sometimes the sales process can take longer than anticipated, but we're thrilled to hear that our team at Palmer & Partners kept you informed and provided friendly support throughout. Helping you transition to your next chapter in life is our priority, and we're grateful for the opportunity to assist you. If you ever need anything in the future, please don't hesitate to reach out. Thanks again for choosing Palmer & Partners!

5/5

Google

Palmer and Palmers did a fabulous job with selling a family owned property for us. They gave great market advice and helped us sell the property swiftly after marketing. Hayley was great with keeping us updated on sales progression and liaised well with both ours and our buyers solicitors. Palmer and Partners made what could have been a stressful situation much easier for us.

Katie Β· 15 May 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you so much for your glowing review! We're thrilled to hear that you had a fabulous experience selling your family property with Palmer and Partners. Hayley and the team are dedicated to providing excellent service, and we're delighted that we could make the process easier for you. Your satisfaction is our top priority, and we're grateful for the opportunity to assist you during this important time. If you ever need assistance in the future, don't hesitate to reach out!

5/5

Google

Palmer & Partners worked consistently hard, and with great patience and good humour, to secure us a tenancy. When a prospective tenant pulled out at the last moment they re-doubled their efforts and soon found another option. All the negotiators and the management team were always efficient and charming. Thank you and we would wholeheartedly recommend them.

Aaron Β· 15 May 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you so much for your kind words and glowing review! We're thrilled to hear that you had a positive experience with Palmer & Partners. It's our mission to provide excellent service, even in challenging situations, and we're delighted that our team's hard work, patience, and good humor paid off in securing you a tenancy. We greatly appreciate your recommendation and look forward to continuing to serve you in the future. If you ever need anything else, don't hesitate to reach out. Thanks again!

5/5

Google

A good selling experience with Palmers. Thank you Ollie & team.

William Β· 27 April 2024 Β· Palmer & Partners, Suffolk

Agent replied Β· 24 October 2024

Thank you for your wonderful review! We're thrilled to hear that you had a good selling experience with Palmers and Partners. We'll make sure to pass along your thanks to Ollie and the rest of the team. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're here to help!

5/5

Google

Chelsey was great to work with in helping us purchase our forever home thank you.

Louise Β· 27 April 2024 Β· Palmer & Partners, Suffolk

Agent replied Β· 24 October 2024

Thank you for your wonderful review! We're thrilled to hear that Chelsey at Palmer and Partners was great to work with in helping you purchase your forever home. We'll be sure to pass along your thanks to Chelsey for her exceptional service. If you need any further assistance in the future, please don't hesitate to reach out.

5/5

Google

Tom has been so helpful with the whole buying process and answer all questions and queries we had. Definitely recommend!

Holly Β· 27 April 2024 Β· Palmer & Partners, Suffolk

Agent replied Β· 24 October 2024

Thank you for your kind words! We're delighted to hear that Tom from Palmer and Partners has been so helpful throughout the buying process, answering all your questions and queries. Your recommendation means a lot to us. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help!

5/5

Google

I've used Ollie Findlay of Palmer and Partners for a couple of purchases now and have found him a great help in ensuring a smooth transaction.

Jim Β· 27 April 2024 Β· Palmer & Partners, Suffolk

Agent replied Β· 24 October 2024

Thank you so much for the glowing review! We're thrilled to hear that Ollie at Palmer and Partners has provided you with excellent service and made your transactions smooth. Your satisfaction is our top priority, and we're delighted to know that Ollie has exceeded your expectations. If you ever need assistance again or have any questions, please don't hesitate to reach out. Thank you once again for choosing Palmer and Partners, and we appreciate your continued trust in our services.

5/5

Google

Helpful, professional and efficient. Our family have rented two properties through Palmer and Partners in the last month and found all aspects of their service excellent, resulting in two happy homes! Thank you.

Liz Β· 27 April 2024 Β· Palmer & Partners, Suffolk

Agent replied Β· 24 October 2024

Thank you for your fantastic review! We're delighted to hear that your family has had such a positive experience renting through Palmer and Partners. Providing helpful, professional, and efficient service is our priority, and we're thrilled that it has resulted in two happy homes for you. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're here to help ensure your continued satisfaction with our service.

5/5

Google

Thank your to all the team at Palmers and Partners Clacton for making my house sale as stress free as it could be , from putting in on the market to completing the sale Thanks again! 😊 …

Steph Β· 17 April 2024 Β· Palmer & Partners Clacton-On-Sea

Agent replied Β· 15 June 2024

Thank you, Steph, for taking your time to leave us a great review! We're thrilled to hear that you had a stress-free house sale with Palmer and Partners, Clacton. … More

5/5

Google

Very good customer service the buying of my property only took 7 weeks and we had Christmas and new year Always on hand to let trades in to check gas electricity also for survey to be …

Jill Β· 17 April 2024 Β· Palmer & Partners Clacton-On-Sea

Agent replied Β· 15 June 2024

Dear Jill, thank you for your amazing feedback back and recommendation of Palmer & Partners, Clacton, it was great to work with you. Thank you for letting us know you had such a positive experience with us. … More

5/5

Google

Can’t thank Brady, Harry, and all those who work at Palmer & Partners enough. Brady was always updating us with what was going on, and would respond to his texts anytime day or night. We never had to worry about having a viewing or survey …

Lynne Β· 17 April 2024 Β· Palmer & Partners Clacton-On-Sea

Agent replied Β· 15 June 2024

Thank you Lynne for your wonderful review! We're thrilled to hear that Brady, Harry, and the entire team at Palmer & Partners provided such exceptional service throughout your moving process. It's fantastic to know that Brady's constant … More

5/5

Google

We just moved in to our property and Palmer & Partner were representing the seller. Harry and Brady were brilliant throughout. They worked very hard to keep us updated on the chain and chased solicitors for us to keep things moving. Would certainly recommend them and would use them for any possible future sale.

Ben Β· 17 April 2024 Β· Palmer & Partners Clacton-On-Sea

Agent replied Β· 15 June 2024

Thank you Ben for taking the time to share your experience with Palmer & Partner! We're thrilled to hear that Harry and Brady provided such exceptional service throughout your property purchase journey. Ensuring smooth communication and … More

5/5

Google

Absolutely brilliant Estate Agents. Brady is excellent. From.the word go valued our property right and said it would sell within 2 week and it did! …

Chris Β· 17 April 2024 Β· Palmer & Partners Clacton-On-Sea

Agent replied Β· 17 April 2026

Thank you for your glowing review! We're thrilled to hear that Brady and the team at Palmer and Partners provided you with an absolutely brilliant experience. It's fantastic to know that your property sold within two weeks, just as Brady … More

5/5

Google

Absolutely brilliant Estate Agents. Brady is excellent. From.the word go valued our property right and said it would sell within 2 week and it did! No messing around, no fuss. I would highly recommend anyone to use this company. Thanks again P&P

IllegalEagle Β· 16 April 2024 Β· Palmer & Partners Clacton-On-Sea

Agent replied Β· 15 June 2024

Thank you for your glowing review! We're thrilled to hear that Brady and the team at Palmer and Partners provided you with an absolutely brilliant experience. It's fantastic to know that your property sold within two weeks, just as Brady predicted. We aim for a no-nonsense approach and are delighted that you found our service efficient and straightforward. Your recommendation means a lot to us, and we're here to assist anyone else looking to buy or sell property. Thanks again for choosing Palmer and Partners!

5/5

Google

Rating only, no written review.

Anu Β· 15 April 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you, Anu, for your five-star review! We appreciate your feedback and are glad you had a positive experience with Palmer and Partners. If you have any further comments or questions, please don't hesitate to reach out. We're here to assist you.

5/5

Google

Great services and good customer service from Eva Herbet

Ellyne Β· 15 April 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you for taking the time to share your experience with us! We're delighted to hear that you received great service from Eva at Palmer and Partners. At Palmer and Partners, we are committed to providing exceptional customer service and ensuring that our clients have a positive experience throughout their property journey. We'll be sure to pass along your kind words to Eva and the rest of our team. Thank you again for choosing Palmer and Partners, and we look forward to assisting you with any future property needs you may have!

5/5

Google

Great thanks for your service. Your agent Eva Herbert was great Thank you

Michal Β· 15 April 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you sincerely for taking the time to share your positive experience with us! Your feedback means the world to us here at Palmer and Partners. We're thrilled to hear that our agent provided you with excellent service it's truly our mission to ensure every client receives the best assistance. We appreciate your trust in us and look forward to continuing to exceed your expectations. Please don't hesitate to reach out if there's anything else we can do for you. Your satisfaction is our priority, and we're committed to delivering nothing less than exceptional service every time. Thank you once again for choosing Palmer and Partners!

5/5

Google

Julie and the team are always so helpful and attentive, great team of people.

Amy Β· 15 April 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you for your kind words! We're delighted to hear that Julie and our team have been helpful and attentive. We take pride in providing excellent service and are grateful for your recognition. If you ever need assistance in the future, please don't hesitate to reach out. Your satisfaction is our priority, and we're committed to continuing to exceed your expectations.

5/5

Google

Thank you to Eva Herbert's for an efficient and flawless transition into our new rental home. Good job

Kamau Β· 15 April 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

We're delighted to hear that Eva facilitated a smooth transition into your new rental home! Thank you for acknowledging her efficiency and dedication. We'll make sure to share your kind words with Eva. If you need any further assistance, please don't hesitate to reach out. Thank you again for choosing Palmer and Partners!

5/5

Google

They made the process of securing a property for me so easy! Thank you to Eva for making everything go so smoothly 😁 …

Philip Β· 15 April 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you for your wonderful review! We're thrilled to hear that Eva, along with the team at Palmer and Partners, made the process of securing a property easy for you. We'll be sure to pass along your thanks to Eva and the entire team for their exceptional service. Thank you again for choosing Palmer and Partners! We're here whenever you need us, ready to provide the best service for all your property needs.

5/5

Google

It was a great experince with this team. And the process takes place very quickly thank you for all the help and support and i really appriciate the effort taken by Eva for making this happen soon

Math Β· 15 April 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you so much for your glowing review! We're thrilled to hear that you had a great experience with our team at Palmer and Partners. We'll be sure to pass along your kind words to Eva for her exceptional effort in making things happen swiftly. We appreciate your support and look forward to assisting you again in the future!

5/5

Google

I deal mainly with the lettings side of Palmer and Partners. The whole team are professional and efficient and always a pleasure to work with.

Trevor Β· 15 April 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you for your feedback! We're thrilled to hear that you've had a positive experience with the lettings team at Palmer and Partners. Ensuring professionalism and efficiency is paramount to us, and we're delighted that our team has consistently provided a pleasant and seamless experience for you. We appreciate your trust in our services and look forward to continuing to assist you in the future.

5/5

Google

Rented via Palmers & Partners and service was excellent, always got a response to any issues from Rachel Johnson and the team. Would highly recommend 5**

Nicola Β· 15 April 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you sincerely for your generous feedback! We're thrilled that your experience with Palmer and Partners exceeded your expectations. Your satisfaction is paramount to us, and we're dedicated to consistently meeting your needs. Your recommendation means a great deal to us as we strive to deliver exceptional service to all our clients. Rest assured, we're fully committed to continuing to provide outstanding support for all your future needs. Should you ever require further assistance or have any questions, please don't hesitate to contact us. We're here and ready to assist you whenever needed!

5/5

Google

Danielle is amazing! Always quick to respond to an email or call/question I have, and never brushed me off to get other stuff some!

M Β· 15 April 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you so much for your kind words! We're thrilled to hear that Danielle has been such a valuable asset to you during your interactions with Palmer and Partners. Providing prompt responses and dedicated support is a priority for us, and we're delighted that Danielle has exemplified this commitment. Your satisfaction is paramount to us, and we appreciate your recognition of Danielle's efforts. Please feel free to reach out anytime, we're here to assist you with anything you need.

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Awards

The Trusted Agent 2026 results for Palmer & Partners, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Palmer & Partners is among EA Masters 2026 winners.

EA Masters winners in two years, the group and its branches: 2020, 2026.

EA Masters by year, 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Palmer & Partners

Which Palmer & Partners office has the most reviews?

Colchester has the most, with 455 reviews rated 4.6 out of 5, followed by Ipswich with 342.

Where are the Palmer & Partners offices?

The three Palmer & Partners offices, by town:

  • Clacton-On-Sea: 2 Arcade Buildings, Station Road, Clacton-On-Sea, CO15 1SS
  • Colchester: 43 Crouch Street, Colchester, CO3 3EN
  • Ipswich: 2 Nicholas Street, Ipswich, IP1 1TJ, IP1 1TJ
Has Palmer & Partners won any awards?

Yes. In The Trusted Agent 2026 awards, Ipswich won Gold and Colchester won Gold. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 1 other industry award since 2020.

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