5/5
Rating only, no written review.
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913 reviews across 3 offices and 2 platforms
Palmer & Partners has three offices, in Colchester, Ipswich and Clacton-On-Sea. Together they have 913 reviews on two platforms, rated 4.7 out of 5 overall.
Palmer & Partners's three offices, most reviewed first. Each has its own page.
Showing 900 reviews on Google only. Show every review
5/5
Rating only, no written review.
4/5
Rating only, no written review.
5/5
Palmer and Partners were great throughout the whole process. Not only finding us a buyer but being really proactive to get everything over the line. Really recommend.
Thank you very much for taking the time to leave such a positive review of your experience with Palmer and Partners. We pride ourselves on our proactive approach to every step of the selling process, from finding the right buyer to ensuring a smooth transition to closing. Your recommendation means a lot to us and we're thrilled to have been able to exceed your expectations. We look forward to serving you or anyone you may refer in the future.
5/5
After a very stressful & protracted move (problems all from buying end not Palmers the selling agent) the help that I received from Chelsey Killington was outstanding. She was totally professional & diligent besides being very patient with a 77yr old who struggles with all this modern technology. A positive, friendly young lady she is undoubtedly an asset to her firm & despite now leaving Ipswich I would recommend Chelsy/Palmers to any potential customers.
We're genuinely thrilled to learn about your positive experience with our team at Palmer and Partners. Your recognition of the outstanding assistance you received truly warms our hearts. We're deeply committed to providing top-notch service to all our clients, and your recommendation is incredibly humbling. Your satisfaction means the world to us, and we're eager to continue serving you with dedication. Wishing you all the best in your new location!
5/5
I highly recommend Palmer & Partners. The valuation, listing and viewings process for our sale was seamless. Chelsey was our primary contact and she was amazing throughout. She kept us informed every step of the way and did everything she could to keep things moving. The first time we sold the chain broke at the last minute which was so disappointing but Chelsey soon got us back on the market and sold again. She consistently went above and beyond - chasing people for us and contacting solicitors when needed. I would definitely use the solicitors recommended by P&P rather than a personal recommendation next time. They are the experts and this really showed. Chesleyβs dedication to her job and to us as customers was simply brilliant. I honestly believe we wouldnβt now be in our new home if we hadnβt had her in our corner. Massive thanks to Chelsey and to all at P&P.
Thank you so much for your kind words! We're thrilled to hear about your positive experience with Palmer & Partners and specifically with Chelsey. We truly appreciate your recommendation and are delighted to have been able to assist you throughout the process. We wish you all the best in your new home!
5/5
Rating only, no written review.
Thank you so much for rating us 5-stars! We're ecstatic to know you had a positive experience with Palmer and partners. Your satisfaction is paramount, and we deeply appreciate your review!
5/5
Eva was really helpful throughout the whole process, right from my application down to handing me the keys! The whole process was a breeze thanks to Eva π β¦
Thank you so much for your lovely review! We are delighted to hear that Eva was able to assist you smoothly from the application process all the way to handing you the keys. Your satisfaction is our top priority, and it's wonderful to know that Eva made the experience a breeze for you. Your kind words and positive feedback mean a lot to us. We will be sure to pass along your appreciation to Eva. If you need any further assistance, please don't hesitate to reach out. Thank you once again for choosing Palmer and Partners!
5/5
I've had the pleasure of collaborating with Palmers and Partners for more than 6 years, and I must say, their team is exceptional. Their knowledge is profound, and as a tenant, I've never felt overlooked or relegated to second place. Whenever I've needed support, they've been there for me without delay. Their staff members are consistently polite and efficient. I can't recommend them highly enough. Unlike some other agencies I've dealt with, where customers are treated merely as numbers, Palmers and Partners genuinely value you. Thank you to the whole team, especially Rhianna, for their outstanding work! Semra
Thank you so much for your wonderful review! We are truly grateful for your kind words and for taking the time to share your experience with Palmer and Partners. It has been a pleasure working with you over the past six years, and we are thrilled to hear that our team has consistently met your expectations. Your recognition of our team's knowledge, prompt support, and dedication to our tenants means a lot to us. We strive to treat every customer with the utmost respect and care, and it's rewarding to know that our efforts are appreciated. Rhianna and the rest of our staff will be delighted to hear your praises. Your recommendation is invaluable, and we are committed to maintaining the high standards that you've come to expect from us. Thank you once again for your loyalty and for being such a valued tenant.
5/5
Excellent service.
Thank you for your kind words! We're delighted to hear that you received an excellent service from Palmer and Partners. Your satisfaction is our top priority. If you ever need assistance again, don't hesitate to reach out.
5/5
Eva was very helpful and kept me and dad up to date all the time. Thank you Eva β€οΈ
We're delighted to hear that Eva provided such helpful and attentive service to you and your father! Thank you for taking the time to share your positive experience with us. We'll be sure to pass along your kind words to Eva. Thanks again for choosing Palmer and Partners!
5/5
We were new in Colchester and they help us to find the house we were looking for. Very good communication, and friendly !
We're thrilled we could assist you in finding the perfect home. Thank you for highlighting our excellent communication and friendly service. We're here to make your transition as smooth as possible, and we're grateful for your kind words. Thanks again for choosing Palmer and Partners!
5/5
The letting procedure was handled quickly and efficiently by the letting team and, following the move, the various teething problems and other issues have been addressed promptly and very competently by Eloise. Many thanks.
Thank you so much for the glowing review! We're thrilled to hear that Eloise and our letting team provided you with quick and efficient service, and we're delighted to have addressed any issues promptly. We appreciate your kind words and your trust in Palmer and Partners.
5/5
Rating only, no written review.
Thank you so much for rating us 5-stars! We're ecstatic to know you had a positive experience with Palmer and partners. Your satisfaction is paramount, and we deeply appreciate your review!
5/5
Excellent service keep it up sophie
Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with Sophie and our team at Palmer and Partners estate agents. We're committed to providing an excellent service to all our clients, and feedback like yours motivates us to keep improving. If you ever need assistance again in the future, don't hesitate to reach out. We're here to help!
5/5
Really good experience! Helpful and professional.
We're thrilled to hear about your positive experience with Palmer and Partners! Providing helpful and professional service is at the core of what we do. Thank you for choosing Palmer and Partners, and we look forward to assisting you again in the future!
5/5
Very professional on all aspects and especially James Diane Thanks for all your help a day thanks Haley for all your help too
Thank you very much for your glowing review! James and Diane are delighted to have been able to assist you. Your satisfaction is our top priority, and we're thrilled to hear that we were able to meet your expectations. James and Diane are dedicated to providing exceptional service to all our clients. Your feedback means the world to us and motivates us to continue delivering excellence. Please don't hesitate to contact us if you ever need assistance in the future or have any questions. Thank you again for choosing Palmer and Partners.
5/5
Rachel was very polite and helpful. She is a very knowledgeable lady!
Thank you for your kind words! We're glad to hear that Rachel, from Palmer and Partners, provided you with polite and helpful service. We're proud to have her on our team, and we agree that she is a very knowledgeable professional. If you ever need further assistance or have any questions, please feel free to reach out. We're here to help!
5/5
Just moved into a rental property, handled by Eva and colleagues. Whole experience seamless, Eva showed us the property and took us through the whole process - she was great. Thanks to Eva and all concerned.
Thank you so much for your glowing review! We're thrilled to hear that Eva and our team provided you with a seamless experience. We strive to deliver exceptional service at Palmer & Partners Estate Agents, and we're delighted that we could make your move-in process smooth and enjoyable. Welcome to your new rental property, and please don't hesitate to reach out if you need anything in the future.
5/5
I would just like to thank both Eva and Poppy for the excellent service they deliver. Nothing is too much trouble, and I would have no hesitation in recommending them. The team are a delight!
Thank you for your wonderful feedback! We're delighted to hear that Eva and Poppy provided you with excellent service at Palmer and Partners estate agents. We strive to go above and beyond for our clients, and it's fantastic to hear that nothing was too much trouble for them. Your recommendation means a lot to us, and we'll continue to deliver exceptional service to all our clients. The entire team appreciates your kind words and looks forward to assisting you in the future!
5/5
So pleased with the service we have received from the Lettings team - theyβve all been so helpful from moving into our first property with them to Joe Farrar from the property management team helping us with the current house and making sure we were able to find another property with the Colchester team! Great agency π β¦
We're really pleased to hear that you've had such a great experience with our Lettings team and Joe from the property management team! It's always our aim to provide top-notch service, from the moment you move into your property to ensuring a smooth transition to your next one. We really appreciate your kind words and are delighted to have been able to help you every step of the way. Thank you for choosing Palmer & Partners, and we look forward to continuing to provide you with excellent service in the future! If you ever need anything else, don't hesitate to get in touch.
5/5
Palmers & Partners throughout the transaction have been friendly, professional and kind in all their dealings with me. Despite the fact I wasn't actually their client, they have always tried to get the best outcome for all parties. I would have no hesitation in recommending them for any property sale in Colchester.
Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with Palmers & Partners. It was our pleasure to assist you and ensure the best outcome for everyone involved, even though you weren't our direct client. Your recommendation means a lot to us, and we are grateful for your kind words. If you ever need assistance in the future, please don't hesitate to reach out.
5/5
The help and support I received from Palmer & Partners has been excellent from start to finish. They kept me updated regularly on any progress with the sale of my property and were always on hand to answer any queries I had. I would definitely recommend them to anyone looking to sell their property.
Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with Palmer and Partners estate agency. Keeping you updated and providing support throughout the sale process is our priority, and we're glad to hear that we achieved that for you. Your recommendation means a lot to us, and we're here to assist anyone looking to sell their property in the property market. If you ever need assistance in the future, please don't hesitate to reach out. Palmer and Partners estate agency is dedicated to delivering exceptional service and ensuring a smooth experience for all our clients. With our team's expertise and commitment, you can trust us to navigate the complexities of the property market with confidence.
5/5
I have used Palmer & Partners for my buy to letβs, for entry and exit and can confirm they are first class. Jon Gallop & Rachel Johnson deserve a special mention for their professional, helpful and customer service based approach, it really is reassuring during what can be an uncertain time for a landlord. Nothing is too much trouble and you will be looked after every step of the way - 5 stars!
Thank you so much for your wonderful review! We're thrilled to hear that you've had such a positive experience with Palmer & Partners for your buy-to-let properties. Jon and Rachel will be delighted to receive your special mention, and we're proud to have them on our team. Providing professional, helpful, and customer-focused service is at the heart of what we do, and we're glad to have provided reassurance during what can sometimes be a challenging time for landlords. Your satisfaction is our priority, and we're committed to looking after you every step of the way. Thank you for choosing Palmer & Partners, and we look forward to continuing to serve you in the future! If you ever need anything else, please don't hesitate to reach out.
5/5
Highly recommend Palmer & Partners, helped me with a recent purchase and were quick and efficient throughout. They were there to chase and be by my side through the process and made everything less stressful. Special thanks to Hayley and Paul who were super helpful and empathetic the whole way through! :)
Thank you for your glowing recommendation! At Palmer and Partners, our team, including Hayley and Paul, strives to provide quick, efficient, and supportive service throughout every purchase. We understand the importance of reducing stress during the process, and we're delighted to have achieved that for you. Should you need assistance in the future, please don't hesitate to reach out. We're here to help!
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The Trusted Agent 2026 results for Palmer & Partners, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Palmer & Partners is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2026, 2020.
EA Masters by year, 20202020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Colchester has the most, with 455 reviews rated 4.6 out of 5, followed by Ipswich with 342.
The three Palmer & Partners offices, by town:
Yes. In The Trusted Agent 2026 awards, Ipswich won Gold and Colchester won Gold. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 1 other industry award since 2020.