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Oyster Properties estate agents in Stanmore and Arnos Grove

4.5

★★★★★ Excellent

1,691 reviews across 2 offices and 4 platforms

oyster-properties.co.uk

Oyster Properties has two offices, in Stanmore and Arnos Grove. Together they have 1,691 reviews on four platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

1,467

Reviews on Google

All 2 offices

Facebook logo

4.8 / 5

109

Reviews on Facebook

Business-wide

Trustpilot logo

104

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Oyster Properties's two offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,466 reviews on Google only. Show every review

5/5

Google

Excellent Service from Het Patel and Gemma Oyster Properties is a trustworthy and reliable agency. I had a great experience with Het Patel during the house viewing. He was very helpful and explained everything clearly, guiding us through all the important information we needed to know. He is polite, respectful, and has a very supportive nature. Het demonstrated outstanding dedication to his work. he resolved issues promptly and always returned my calls, even if he missed them initially. His professionalism and sense of responsibility truly stood out, and I sincerely appreciate his excellent service. I had another great experience with Gemma, who is very proactive and an excellent communicator. She managed the tenancy agreement process for my property efficiently and professionally. During that time, I contacted her several times, and she always answered my calls promptly, responding politely and appropriately each time. Her clear communication and supportive attitude helped me complete my documentation on time. Overall, it was an outstanding experience with Gemma and the entire Oyster Properties team. Thank you

Rakesh · 20 November 2025 · Oyster Properties Stanmore

Agent replied · 20 March 2026

Dear Rakesh Prajapati, Thank you so much for your fantastic 5-star review! We are delighted to hear about your excellent experiences with both Het Patel and Gemma. Het will be delighted to know that his dedication, professionalism, and support made your house viewing smooth and informative.Gemma will also be pleased to hear that her proactive approach and clear communication helped you through the tenancy process efficiently. We truly appreciate your kind words and your trust in Oyster Properties. It is wonderful to know our team could provide such a positive and seamless experience for you! Best regards, The Oyster Properties Team

5/5

Google

I had an excellent experience with Oyster Properties during my letting process. The service was professional, efficient, and well-coordinated throughout. My letting agent, Gemma, was exceptionally supportive and ensured everything went smoothly from start to finish. She responded to all my queries promptly and handled every detail with great care and professionalism. I truly appreciate her efforts and hope to continue receiving the same high standard of service in the future.

Faizan · 20 November 2025 · Oyster Properties Stanmore

Agent replied · 20 March 2026

Dear Faizan Ali, Thank you so much for your wonderful 5-star review! We are thrilled to hear that your letting experience with Oyster Properties was smooth, professional, and well-coordinated. Gemma will be delighted to know that her support, prompt responses, and attention to detail made such a positive impact. We truly appreciate your feedback and look forward to continuing to provide you with the same high standard of service in the future! Kind regards, The Oyster Properties Team

5/5

Google

Gemma at Oyster Properties was very professional and helpful to us. Thank you so much Gemma for all your help it was very much appreciated. I would highly recommend Oyster Properties Asha

Asha · 20 November 2025 · Oyster Properties Stanmore

Agent replied · 20 March 2026

Dear Asha Lakhani, Thank you so much for your wonderful 5-star review! We are thrilled to hear that Gemma’s professionalism and support made such a positive impact on your experience. Gemma will be delighted to know her efforts were appreciated. We truly appreciate your recommendation and your kind words, and we wish you all the best! Warm regards, The Oyster Properties Team

5/5

Google

Rating only, no written review.

Dr · 20 November 2025 · Oyster Properties Stanmore

Agent replied · 20 March 2026

Dear Dr. Vinod Garg, Thank you so much for taking the time to leave us a 5-star review! Your positive feedback means a great deal to our entire team at Oyster Properties. We are thrilled to know that we met your expectations and provided you with excellent service. We look forward to assisting you again in the future, whether for sales, lettings, or property management needs. Thank you for choosing Oyster Properties! Warm regards, The Oyster Properties Team

5/5

Google

Very knowledgeable and brilliant in communication

Sreeman · 20 November 2025 · Oyster Properties Stanmore

Agent replied · 20 March 2026

Dear Sreeman Andole, Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that our team's knowledge and communication met your expectations. Your feedback means a great deal to us and motivates our entire team to continue providing excellent service. We look forward to assisting you again in the future! Warm regards, The Oyster Properties Team

5/5

Google

I had the pleasure of working with Gema, and I cannot recommend her highly enough! From the very beginning, she was incredibly helpful in helping me find the perfect property. She took the time to listen to my needs and preferences, offering thoughtful recommendations that matched my criteria. What really stood out was how thorough and supportive she was throughout the entire process, especially with the application and documentation. She walked me through every step, making sure I understood all the paperwork and helping me complete everything without any stress. Gema's professionalism, patience, and attention to detail made the whole experience smooth and hassle-free. If you're looking for someone who genuinely cares about finding the right property and providing outstanding customer service, Gema is the person to work with! Thank you again, Gema, for making this process so much easier!

Deep · 20 November 2025 · Oyster Properties Stanmore

Agent replied · 20 March 2026

Dear Deep Patel, Thank you so much for your fantastic 5-star review! We are delighted to hear about your positive experience working with Gema. Her dedication, professionalism, and genuine care for her clients truly set her apart, and it’s wonderful to know she supported you every step of the way, from understanding your needs to guiding you smoothly through the application and documentation process. We are thrilled that everything felt seamless and stress-free for you, and Gema will be over the moon to hear your kind words. Thank you for choosing Oyster Properties, and we wish you all the very best in your new home! Best regards, The Oyster Properties Team

5/5

Google

Hi, Kavya came for an inspection from oyster. A professional man! He helps me to resolve the maintenance issues In my property. Thanks

Abdelhamid · 20 November 2025 · Oyster Properties Stanmore

Agent replied · 20 March 2026

Dear Abdelhamid Chettouh, Thank you for your kind words and 5-star review! We are elated to hear that Kavya provided professional and helpful support during your property inspection and assisted in resolving the maintenance issues. Your feedback is greatly appreciated and thank you for choosing Oyster Properties! Best regards, The Oyster Properties Team

5/5

Google

Kavya has been excellent, and has given high quality service.

Magnus · 20 November 2025 · Oyster Properties Stanmore

Agent replied · 20 March 2026

Dear Magnus Nielsen, Thank you so much for your 5-star review! We are truly grateful that you received excellent, high-quality service from Kavya. He will be very pleased to know that his efforts were appreciated. Thank you for choosing Oyster Properties! Warm regards, The Oyster Properties Team

5/5

Google

We moved into the property in November 2024, and the entire experience was excellent. Whenever any issue came up, the team resolved it immediately. Even after we moved in, they continued to provide great support. A special thanks to Mehul and Kavya for helping us complete our house inspection and guiding us through the process. I also want to thank Gemma for helping us find the perfect property.

Bijal · 20 November 2025 · Oyster Properties Stanmore

Agent replied · 20 March 2026

Dear Bijal Patel, Thank you so much for your wonderful 5-star review! We are delighted to hear that your move-in experience in November 2024 was smooth and that our team was able to support you promptly whenever any issues arose. Providing reliable service before and after move-in is something we value deeply. A special thank you for recognising Mehul and Kavya, they will be very pleased to know their guidance during the inspection process made things easier for you. We’re also thrilled to hear that Gemma helped you find the perfect property. We truly appreciate your kind words and are glad to have played a part in making your transition into your new home a positive one. Thank you for choosing Oyster Properties! Sincerely, The Oyster Properties Team

5/5

Google

I’d like to share some heartfelt feedback for Kavya and Mehul. They were incredibly helpful and supportive during our move-out process, and their cooperation made everything so much smoother. I truly appreciate the time, patience, and effort they put in. I also want to extend my gratitude to the entire team. Everyone worked together wonderfully, and their dedication and professionalism really showed. Thank you all for doing such a great job and for making the experience positive from start to finish.

Rajesh · 20 November 2025 · Oyster Properties Stanmore

Agent replied · 20 March 2026

Dear Rajesh Patel, Thank you so much for taking the time to share such heartfelt feedback. It’s truly wonderful to hear that Kavya and Mehul were able to support you so well during your move-out process. Their patience, dedication, and willingness to help are qualities we are extremely proud of, and they will be delighted to hear your kind words. We also greatly appreciate your recognition of the wider team. It’s fantastic to know that their professionalism and teamwork contributed to a smooth and positive experience from start to finish. Thank you once again for your trust and for the lovely feedback, it means a great deal to all of us at Oyster Properties! Kind regards, The Oyster Properties Team

5/5

Google

nearly 7 years live in in the same property’s and I’m really Happy especially with Maintenance team, Mr.Nandish Jani he’s amazing, quick and responsible very polite man as well thanks again

H · 20 November 2025 · Oyster Properties Stanmore

Agent replied · 20 March 2026

Dear Hamid Chizari, Thank you so much for your wonderful 5-star review! We truly appreciate your loyalty over the past seven years and are delighted to hear that you’ve been happy with your home and the service you have received. It’s great to know that Nandish has consistently provided quick, responsible, and polite support, he will be very pleased to hear your kind words. Thank you again for your trust in Oyster Properties! Warm regards, The Oyster Properties Team

5/5

Google

I have recently been in communication with Nandish Jani from maintenance regarding issues in my property. He has handled every issue swiftly with an effective outcome. I really appreciate it, very kind and professional.

Ellie · 20 November 2025 · Oyster Properties Stanmore

Agent replied · 20 March 2026

Dear Ellie Pettitt, Thank you so much for your 5-star review! We are delighted to hear that Nandish was able to assist you promptly and effectively with the maintenance issues in your property. His kindness and professionalism are qualities we truly value, and he’ll be very pleased to hear your feedback. We really appreciate your kind words and your trust in Oyster Properties! Best regards, The Oyster Properties Team

5/5

Google

We are very happy with oyester agency ,we find a very beautiful house ,kevin is very professional help with anything also gemma and all rest of team ,we recommend very professionals agency

Giise · 20 October 2025 · Oyster Properties Arnos Grove

Agent replied · 20 March 2026

Dear Giise Ppp, Thank you so much for taking the time to share your experience with Oyster Properties! We are delighted to hear that you found your beautiful new home through us. We will be sure to pass on your kind words to Kevin and Gemma - they will be thrilled to know they made such a positive impact on your property search. Our entire team takes great pride in providing professional, helpful service, and your feedback truly makes our day. Thank you for recommending us. It means the world to us when happy clients share their experience with others. We wish you all the very best in your new home! Warm regards, The Oyster Properties Team

5/5

Google

Rating only, no written review.

Viktor · 20 October 2025 · Oyster Properties Arnos Grove

Agent replied · 20 March 2026

Dear Viktor, Thank you so much for your wonderful 5-star rating! It's fantastic to hear that you're having such a positive experience with Oyster Properties. Your satisfaction is what drives us, and knowing that we're meeting your expectations means the world to our entire team. We're grateful to have you as our valued tenant and appreciate the trust you place in us. As always, our team is here whenever you need us - whether it's for maintenance requests, questions, or any support you may require. We're committed to continuing to provide you with the excellent service you deserve. Thank you once again for taking the time to share your positive feedback! Best regards, The Oyster Properties Team

5/5

Google

Sandeep is so helpful and polite. Always great customer service. Quick response.

Romana · 20 October 2025 · Oyster Properties Arnos Grove

Agent replied · 20 March 2026

Dear Romana, Thank you so much for taking the time to share your experience! We are delighted to hear that Sandeep provided you with the helpful and responsive service we strive for at Oyster Properties. Your kind words mean a great deal to both Sandeep and our entire team. We look forward to continuing to assist you with any future property needs. Warm regards, The Oyster Properties Team

5/5

Google

Had a great experience liaising with Kevin from Oyster Property who are responsive and get things done quickly. My recent move was seamless and I can attest Osyter Properties and Kevin's professionalism and would recommend them to any tenants.

Howard · 20 October 2025 · Oyster Properties Arnos Grove

Agent replied · 20 March 2026

Dear Howard Zaro, Thank you so much for taking the time to share your positive experience with Oyster Properties! We are elated to hear that your recent move was seamless and that our team helped make the process smooth and stress-free. Kevin will be especially thrilled to receive your kind words regarding his professionalism and responsiveness. He takes great pride in ensuring our tenants receive the best possible service, and your feedback means a great deal to him and the entire team. At Oyster Properties, we constantly strive to deliver prompt, professional support to all our tenants, and it’s wonderful to know that we exceeded your expectations. Your recommendation is truly appreciated and motivates us to continue upholding the high standards of property management that our clients deserve. We wish you every happiness in your new home, and please don’t hesitate to reach out if you need anything in the future. Warm regards, The Oyster Properties Team

5/5

Google

Can’t thank Kevin and Gemma enough for all their help! Great communication, super friendly, and made moving so much easier. Highly recommend Oyster Agency!

Zuzana · 20 October 2025 · Oyster Properties Arnos Grove

Agent replied · 20 March 2026

Dear Zuzka, Thank you so much for this fantastic review and for taking the time to share your experience! We are absolutely thrilled to hear that Kevin and Gemma could make your moving process so much easier. Both Kevin and Gemma are invaluable members of our team, and they'll be delighted to know their friendly approach and clear communication made such a positive difference to your move. They genuinely care about providing the best possible service to our clients, and your kind words will mean the world to them. At Oyster Properties, we understand that moving can be stressful, so we're particularly pleased we could help make your experience smooth and hassle-free. Your recommendation means everything to us and reinforces our commitment to maintaining these high standards for all our clients. Thank you again for choosing Oyster Properties, and we wish you all the very best in your new home. Please know we're always here if you need anything. Best regards, The Oyster Properties Team

5/5

Google

I have recently moved in a property managed by Oyster and so far the experience has been great: they have been responsive to any message about fixing a few small items and especially Gemma went above and beyond her role to support us with an unusual request

Michele · 20 October 2025 · Oyster Properties Stanmore

Agent replied · 20 March 2026

Michele Becce, Thank you so much for taking the time to share your experience with us! We are delighted to hear that your move-in has been smooth and that we have been able to address your maintenance needs promptly. I will be sure to pass on your kind words to Gemma - she will be thrilled to know that her efforts made a positive difference. Going the extra mile for our tenants is exactly what we strive for at Oyster Properties, and it's wonderful to hear when our team members embody those values. We are here to ensure you continue to have a great experience throughout your tenancy, so please do not hesitate to reach out if you need anything at all. Welcome to your new home! Best regards, The Oyster Properties Team

5/5

Google

Neil was quick to send a guy to fix the door. Great service

Viola · 20 October 2025 · Oyster Properties Stanmore

Agent replied · 20 March 2026

Dear Viola, Thank you so much for taking the time to share your positive experience! We are delighted to hear that Neil was able to arrange a swift resolution for your door repair. Quick response times are a priority for us at Oyster Properties, and Neil consistently demonstrates this commitment to excellent service. Your feedback is greatly appreciated and will be shared with the team. We look forward to continuing to provide you with the high standard of service you deserve. Warm regards, The Oyster Properties Team

5/5

Google

Rating only, no written review.

Maria · 20 October 2025 · Oyster Properties Stanmore

Agent replied · 20 March 2026

Dear Maria, Thank you so much for taking the time to leave us a 5-star rating! Your positive feedback truly brightens our day and means a great deal to the entire Oyster Properties team. It has been a pleasure having you as our tenant, and we are delighted to know that your experience with us has been a positive one. Your satisfaction is our top priority, and we're here whenever you need us. We truly value you as part of the Oyster Properties community, and we look forward to continuing to provide you with the excellent service you deserve. Thank you once again for your trust in us! Best regards, The Oyster Properties Team

1/5

Google

Rating only, no written review.

Priya · 20 October 2025 · Oyster Properties Stanmore

Agent replied · 20 March 2026

Dear Priya, Thank you for taking the time to leave your feedback. We are genuinely concerned to see that your experience has not met expectations, and we'd very much like to understand what went wrong. Your satisfaction is extremely important to us, and we take all feedback seriously as it helps us improve our service. We would really appreciate the opportunity to discuss any issues you may be experiencing so we can work to resolve them promptly. Please feel free to contact our office directly via email us at <compliance@oyster-properties.co.uk>, and we will make it our priority to address your concerns. Alternatively, if you would prefer, we can arrange for a member of our management team to contact you at your convenience. We value you as our tenant and are committed to ensuring you have a positive experience with Oyster Properties. We look forward to hearing from you soon. Kind regards, The Oyster Properties Team

5/5

Google

Good service

Darshan · 20 October 2025 · Oyster Properties Stanmore

Agent replied · 20 March 2026

Dear Darshan Patel, We truly appreciate your kind words and 5-star review! It is wonderful to know that our team provided you with the service you deserve. Thank you for choosing us, and we cannot wait to welcome you back! Best regards, The Oyster Properties Team

5/5

Google

Thank you Mehul and Gemma for your all support

Mayur · 20 October 2025 · Oyster Properties Stanmore

Agent replied · 20 March 2026

Dear Mayur Dholakiya, Thank you so much for your wonderful feedback! Mehul and Gemma will be delighted to hear they made such a positive impact. We are lucky to have them on our team, and your recognition of their efforts means everything to us. We look forward to serving you again! Best regards, The Oyster Properties Team

5/5

Google

Nimiesha she was were professional and very polite and very helpful

Altin · 20 October 2025 · Oyster Properties Stanmore

Agent replied · 20 March 2026

Dear Altin, Thank you for sharing your wonderful feedback! We are thrilled to hear that Nimiesha provided you with the professional and helpful service you deserve. Her dedication to supporting our clients is truly valued, and we'll be sure to pass along your kind words to her. We appreciate your trust in Oyster Properties and look forward to assisting you again in the future. Best regards, The Oyster Properties Team

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Awards

The Trusted Agent 2026 results for Oyster Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Oyster Properties and its branches won awards at EA Masters in two years, most recently 2020.

EA Masters winners in two years, the group and its branches: 2019, 2020.

EA Masters by year, 2019 to 2020

Source: EA Masters winners lists, as published, linked by year.

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Questions about Oyster Properties

Which Oyster Properties office has the most reviews?

Stanmore has the most, with 1,223 reviews rated 4.4 out of 5, followed by Arnos Grove with 679.

Where are the Oyster Properties offices?

The two Oyster Properties offices, by town:

  • Arnos Grove: 329 Bowes Road, Arnos Grove, N11 1BA
  • Stanmore: 845 Honeypot Lane, Stanmore, HA7 1AR
What do sellers say about Oyster Properties?

6 reviews from sellers, rated 4.9 out of 5 on average. For example, Vashti wrote: "I used Oyster to manage a property as I didn't live nearby and needed someone to help get it ready for sale. They were amazing and went above and beyond ..."

What do buyers say about Oyster Properties?

3 reviews from buyers, rated 4.9 out of 5 on average. For example, Sudhanshu wrote: "Manesh from Oyster Properties made our home-buying experience truly exceptional. From the outset, he was incredibly supportive, always available to answer our ..."

Has Oyster Properties won any awards?

Yes. In The Trusted Agent 2026 awards, Stanmore won Platinum and Arnos Grove won Platinum. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Lettings, North West London. The group and its branches have also won 1 other industry award since 2019.

Reviews may appear on more than one platform.

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