Trusted Agent profile
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★★★★★
1,691 reviews across 2 offices and 4 platforms
Oyster Properties has two offices, in Stanmore and Arnos Grove. Together they have 1,691 reviews on four platforms, rated 4.5 out of 5 overall.
1,467
Reviews on Google
All 2 offices
109
Reviews on Facebook
Business-wide
104
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used Oyster to manage a property as I didn't live nearby and needed someone to help get it ready for sale. They were amazing and went above and beyond ...Read all 6 from sellers
Manesh from Oyster Properties made our home-buying experience truly exceptional. From the outset, he was incredibly supportive, always available to answer our ...Read all 3 from buyers
I would like to thank Neil for his professionalism, because he was very attentive from day one, always available to help and mainly concerned to solve my ...Read all 2 from tenants
Oyster Properties's two offices, most reviewed first. Each has its own page.
Showing 1,466 reviews on Google only. Show every review
5/5
GoogleHelpful friendly service. Secured the perfect property to rent. Would recommend / use again.
Dear Martin Thank you for taking the time to share your experience. We are glad that you are satisfied with the service we provided. We look forward to serving you again. Please don't hesitate to call us if there is anything we can help you with. Thank you! Best Regards, Oyster Properties Team
3/5
GoogleRating only, no written review.
Dear Sean, We're extremely sorry that you had to face such difficulties, problems in customer service is not something we are known for. As you can see from our other reviews, we pride ourselves in providing great customer service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we will completely make it up to you. We want to make things right. So, please give us a call on +4402089515558. You can also email us at mail@oyster-properties.co.uk and we will get back to you promptly. We look forward to hearing from you and earning you back your business. Best Regards, Oyster Properties Team
5/5
GoogleRating only, no written review.
Dear Priyen, Thank you for taking the time to leave us such a positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you! Best Regards, Oyster Properties Team
5/5
GoogleRating only, no written review.
Hi Tina Tina, Thank you for taking the time to leave us such a positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again! Best Regards, Oyster Properties Team
5/5
GoogleRating only, no written review.
Dear Ian, Thank you for taking the time to leave us such a positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you! Best Regards, Oyster Properties Team
5/5
GoogleRating only, no written review.
Dear Pamela, Thank you for taking the time to review your experience with Oyster Properties. We are very pleased to hear that our staff made the transaction a pleasant one without any headaches. We do take pride in catering to our guests' needs the best way we can. Please don't hesitate to call us if th ere is anything we can help you with. Looking forward to seeing you again soon. Best Regards Oyster Properties Team
4/5
GoogleRating only, no written review.
Dear Kage, Thank you for taking the time to review your experience with Oyster Properties. We are very pleased to hear that our staff made the transaction a pleasant one without any headaches. We do take pride in catering to our guests' needs the best way we can. Please don't hesitate to call us if th ere is anything we can help you with. Looking forward to seeing you again soon. Best Regards Oyster Properties Team
5/5
GoogleRating only, no written review.
Hi Nabiha Strolis, Thank you for taking the time to leave us such a positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again! Best Regards, Oyster Properties Team
5/5
GoogleRating only, no written review.
Dear Maria, Thank you for taking the time to leave us such a positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you! Best Regards, Oyster Properties Team
5/5
GoogleRating only, no written review.
Dear Robin, Thank you for taking the time to leave us such a positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you! Best Regards, Oyster Properties Team
5/5
GoogleRating only, no written review.
Hi Claudiu Iordachescu, Thank you for taking the time to leave us such a positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again! Best Regards, Oyster Properties Team
1/5
GoogleRating only, no written review.
Dear Sorin Hij, We're extremely sorry that you had to face such difficulties, problems in customer service is not something we are known for. As you can see from our other reviews, we pride ourselves in providing great customer service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we will completely make it up to you. . We want to make things right. So, please give us a call on +4402089515558. You can also email us at mail@oyster-properties.co.uk and we will get back to you promptly. We look forward to hearing from you and earning you back your business. Best Regards, Oyster Properties Team
5/5
GoogleRating only, no written review.
Hi DJ Syxx, Thank you for taking the time to leave us such a positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again! Best Regards, Oyster Properties Team
5/5
GoogleRating only, no written review.
Dear Marius, Thank you for taking the time to leave us such a positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you! Best Regards, Oyster Properties Team
5/5
GoogleRating only, no written review.
Hi Femi, Thank you for taking the time to leave us such a positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again! Best Regards, Oyster Properties Team
4/5
GoogleRating only, no written review.
Hi Federica Minasola, Thank you for taking the time to leave us such a positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again! Best Regards, Oyster Properties Team
5/5
GoogleRating only, no written review.
Dear Tanuj, Thank you for taking the time to leave us such a positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you! Best Regards, Oyster Properties Team
5/5
GoogleRating only, no written review.
Dear Mimi, Thank you for taking the time to leave us such a positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you! Best Regards, Oyster Properties Team
5/5
GoogleI used Oyster Properties to sell my flat in Stanmore. They did a fantastic job throughout from initially valuing the flat, taking pictures & creating sales material to managing the sale with timely and relevant communication through the period. I was really impressed in how they handled the whole process.
Hi Chirag Shah, Thank you for taking the time to review your experience with Oyster Properties. We are very pleased to hear that our staff made the transaction a pleasant one without any headaches. We do take pride in catering to our guests' needs the best way we can. Please don't hesitate to call us if there is anything we can help you with. Looking forward to seeing you again soon. Best Regards Oyster Properties Team
5/5
GoogleRating only, no written review.
Hi Priyanka Jaiswal, We are incredibly grateful that you took the time out to leave us this positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words. Best Regards, Oyster Properties Team
1/5
GoogleRating only, no written review.
Dear Sara, Thank you very much for taking your time to review Oyster Properties. We are very sorry and disappointed that you are not happy with our service. We do take pride in catering to our tenants needs the best way we can and therefore, we would like to clarify your situation. On the 14th of January the property you were inquiring about was rented and marked immediately as LET OUT accordingly on our web page. Your inquiry about the same property came on the 20th February even though you could clearly see on the webpage that the property was not available any more. We are sorry for the misunderstanding and the situation created behind it. Should you have further questions please do not hesitate to contact our office. Best Regards Oyster Properties Team
5/5
GoogleExcellent service. Easy to approach. Would recommended friends & family to use their services. Thank you Manish
Hi Patel, We are incredibly grateful that you took the time out to leave us this positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words. Best Regards, Oyster Properties Team
5/5
GoogleWould just like to comment on the service we received from Oysters. We were kept up to date throughout the process of selling our house. A particular thankyou to Manesh for his courtesy and professionalism. I would highly recommend this Estste Agent. S & W Smith
Hi Sally Smith Smith Affi, Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team
5/5
Googlegreat personal service and attention to detail. Thank you to all at Oyster properties
Dear Bakul, Thank you for taking the time to share your experience. We are glad that you are satisfied with the service we provided. We look forward to serving you again. Please don't hesitate to call us if there is anything we can help you with. Thank you! Best Regards, Oyster Properties Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Oyster Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Oyster Properties and its branches won awards at EA Masters in two years, most recently 2020.
EA Masters winners in two years, the group and its branches: 2019, 2020.
EA Masters by year, 2019 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: EA Masters winners lists, as published, linked by year.
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Stanmore has the most, with 1,223 reviews rated 4.4 out of 5, followed by Arnos Grove with 679.
The two Oyster Properties offices, by town:
6 reviews from sellers, rated 4.9 out of 5 on average. For example, Vashti wrote: "I used Oyster to manage a property as I didn't live nearby and needed someone to help get it ready for sale. They were amazing and went above and beyond ..."
3 reviews from buyers, rated 4.9 out of 5 on average. For example, Sudhanshu wrote: "Manesh from Oyster Properties made our home-buying experience truly exceptional. From the outset, he was incredibly supportive, always available to answer our ..."
Yes. In The Trusted Agent 2026 awards, Stanmore won Platinum and Arnos Grove won Platinum. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Lettings, North West London. The group and its branches have also won 1 other industry award since 2019.
