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Oyster Properties estate agents in Stanmore and Arnos Grove

4.5

★★★★★ Excellent

1,692 reviews across 2 offices and 4 platforms

oyster-properties.co.uk

Oyster Properties has two offices, in Stanmore and Arnos Grove. Together they have 1,692 reviews on four platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

1,468

Reviews on Google

All 2 offices

Facebook logo

4.8 / 5

109

Reviews on Facebook

Business-wide

Trustpilot logo

104

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Oyster Properties's two offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,467 reviews on Google only. Show every review

5/5

Google

Oyster Properties have provided an excellent service in all my dealings with them both from a sales and lettings perspective. Staff are always friendly, knowledgeable and accommodative.

Ladi · 6 February 2021 · Oyster Properties Arnos Grove

Agent replied · 6 February 2024

Dear ladi Adeniyi-Williams, First, we hope you and your family are well and safe. Thanks very much for your balanced and fair review of Oyster Properties. We're glad you felt excellent service was well done. It's something we've worked hard on and we're pleased our efforts resonated with you. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words. Best Regards, Oyster Properties Team

5/5

Google

Oyster Properties have been managing my flat for three years now and they have been fantastic. I currently live overseas so they have been an essential service to me in my absence. They are highly professional, trustworthy and conscientious and I wouldn't trust anyone else with my property.PositiveResponsiveness, Quality, Professionalism, Value

Aarti · 29 January 2021 · Oyster Properties Arnos Grove

Agent replied · 28 May 2024

Dear Aarti Parekh, First, we hope you and your family are well and safe. Thank you for sharing your experience with our company, we are glad that you appreciate us being your managing company. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words. Best Regards, Oyster Properties Team

5/5

Google

We had really nice experience with Oyster Properties and dealing with Gemma (our property agent) was really friendly and equally professional in her work. Even after moving in the new property she has helped to resolved all of our queries. They also have dedicated portal for property maintenance where you can log and see the progress of your request. A big thanks to the whole Oyster team in making our move very easy.

Jigar · 4 November 2020 · Oyster Properties Stanmore

Agent replied · 23 May 2024

Dear Jigar Shah, We hope you well and safe. Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words. Best Regards, Oyster Properties Team

4/5

Google

We had a wonderful experience with Oyster Properties. Gemma was our property agent and she gave us ample time to view the property and take decision. She cooperated well with us during the entire journey of moving into the new apartment and completion of reference checks. We are thankful to Oyster properties and would like to be in touch with them for all our future property engagements.

Tanushree · 4 November 2020 · Oyster Properties Stanmore

Agent replied · 23 May 2024

Dear Tanushree Halder, It was our pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us. We're happy that you're happy, and we managed to meet your expectation. Thanks for placing your trust in us and your willingness to share. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team

3/5

Google

Rating only, no written review.

Adelina · 31 October 2020 · Oyster Properties Stanmore

Agent replied · 30 October 2024

Hi Adelina Tudureanu, Thank you for taking the time to leave us such a positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again! Best Regards, Oyster Properties Team

5/5

Google

Rating only, no written review.

Andreea · 19 September 2020 · Oyster Properties Stanmore

Agent replied

Dear Andreea Bita, Thank you for leaving us a positive review. Thank you for your trust, we're thankful for amazing clients like you. We hope to see you again soon! Best Regards, Oyster Properties Team

5/5

Google

Rating only, no written review.

Cristian · 19 September 2020 · Oyster Properties Stanmore

Agent replied

Hi Cristian Zgard, Thank you for taking the time to leave us such a positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again! Best Regards, Oyster Properties Team

1/5

Google

Rating only, no written review.

Kaltun · 19 September 2020 · Oyster Properties Stanmore

Agent replied

Dear Kaltun Osman, First, we hope you and your family are well and safe. We're extremely sorry that you had to face such difficulties, problems in customer service is not something we are known for. As you can see from our other reviews, we pride ourselves in providing great customer service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we will completely make it up to you. We want to make things right, please give us a call on +44 208 951 5558. You can also email us at mail@oyster-properties.co.uk and we will get back to you promptly. We look forward to hearing from you and earning you back your business. Best Regards, Oyster Properties Team

5/5

Google

Rating only, no written review.

Yenta · 19 September 2020 · Oyster Properties Stanmore

Agent replied

Hi Yenta bkdalia, We are incredibly grateful that you took the time out to leave us this positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words. Best Regards, Oyster Properties Team

5/5

Google

Rating only, no written review.

ASAD · 19 September 2020 · Oyster Properties Stanmore

Agent replied

Hi ASAD A, We are incredibly grateful that you took the time out to leave us this positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words. Best Regards, Oyster Properties Team

5/5

Google

Rating only, no written review.

Peter · 19 September 2020 · Oyster Properties Stanmore

Agent replied

Dear Petyr Konov, We are so grateful for your positive review. Thanks for sharing your rating with us and the community. Thanks for placing your trust in us and your willingness to share. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team

3/5

Google

Rating only, no written review.

Adelina · 19 September 2020 · Oyster Properties Stanmore

Agent replied

Hi Adelina Tudureanu, Thank you for taking the time to leave us such a positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again! Best Regards, Oyster Properties Team

5/5

Google

Rating only, no written review.

VASILE · 19 September 2020 · Oyster Properties Stanmore

Agent replied

Hi Vasile Miculaiciuc, We are incredibly grateful that you took the time out to leave us this positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words. Best Regards, Oyster Properties Team

5/5

Google

Rating only, no written review.

Artur · 19 September 2020 · Oyster Properties Stanmore

Agent replied

Hi Artur Ślusar, Thank you for taking the time to leave us such a positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again! Best Regards, Oyster Properties Team

5/5

Google

Rating only, no written review.

Bucsa · 19 September 2020 · Oyster Properties Stanmore

Agent replied

Dear Bucsa Vasile, We are incredibly grateful that you took the time out to leave us a 5-Star review. Our company values put customer satisfaction as top priority and we are committed to our customers.Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team

5/5

Google

Rating only, no written review.

Catalina · 19 September 2020 · Oyster Properties Stanmore

Agent replied

Dear Catalina Hertraiter, Thank you so much for leaving us a positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Your positive review means so much to us. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again! Best Regards, Oyster Properties Team

5/5

Google

Rating only, no written review.

Daksha · 19 September 2020 · Oyster Properties Stanmore

Agent replied

Hi Daksha Gorsia, Thank you for taking the time to leave us such a positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again! Best Regards, Oyster Properties Team

1/5

Google

Rating only, no written review.

Rafiat · 19 September 2020 · Oyster Properties Stanmore

Agent replied

Dear Rafiat Baderinwa, First, we hope you and your family are well and safe. We're extremely sorry that you had to face such difficulties, problems in customer service is not something we are known for. As you can see from our other reviews, we pride ourselves in providing great customer service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we will completely make it up to you. We want to make things right, please give us a call on +44 208 951 5558. You can also email us at mail@oyster-properties.co.uk and we will get back to you promptly. We look forward to hearing from you and earning you back your business. Best Regards, Oyster Properties Team

5/5

Google

Rating only, no written review.

Bindal · 19 September 2020 · Oyster Properties Stanmore

Agent replied

Dear Bindal Davis, First, we hope you and your family are well and safe. We're happy you had a fantastic time with us! Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again! Best Regards, Oyster Properties Team

4/5

Google

Rating only, no written review.

Jasim · 19 September 2020 · Oyster Properties Stanmore

Agent replied

Hi Jasim Almusawi, Thank you for taking the time to leave us such a positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again! Best Regards, Oyster Properties Team

5/5

Google

Rating only, no written review.

Dr.thaint · 19 September 2020 · Oyster Properties Stanmore

Agent replied

Dear Dr. Thaint Nadi Zaw, Thank you so much for taking the time to leave an excellent rating. We really appreciate you being a customer and helping to share the word about us. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team

4/5

Google

Rating only, no written review.

Praveena · 19 September 2020 · Oyster Properties Stanmore

Agent replied

Dear We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words. Best Regards, Oyster Properties Team

5/5

Google

Very professional and responsive service! I needed to rent a place urgently in London, so contacted the agency after seing a place online. A lady called Gemma helped me throuout the renting process, making it really smooth and stress-free! She always replied to my emails or calls promply and was very helpful for every issue I have raised regarding the house or contract. We were able to settle-up everything in 2 days. Very happy with the agent, would certainly reccomend them!PositiveResponsiveness, Quality, Professionalism

Daxi · 20 July 2020 · Oyster Properties Stanmore

Agent replied · 23 May 2024

Dear Daxi Zhan, First we hope you and your family are well and safe. It was our pleasure to help you find the perfect home for you. Thank you for the trust that you have given us. We are glad that you appreciate all the efforts we provided during the whole process. We're grateful for your honest feedback and we're glad you feel we're on the right track! Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again! Best Regards, Oyster Properties Team

3/5

Google

Rating only, no written review.

Daniel · 4 July 2020 · Oyster Properties Arnos Grove

Agent replied

Dear Daniel Sturcz, Thank you for taking the time to leave us a positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again! Best Regards, Oyster Properties Team

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Oyster Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Oyster Properties and its branches won awards at EA Masters in two years, most recently 2020.

EA Masters winners in two years, the group and its branches: 2019, 2020.

EA Masters by year, 2019 to 2020

Source: EA Masters winners lists, as published, linked by year.

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Questions about Oyster Properties

Which Oyster Properties office has the most reviews?

Stanmore has the most, with 1,224 reviews rated 4.4 out of 5, followed by Arnos Grove with 679.

Where are the Oyster Properties offices?

The two Oyster Properties offices, by town:

  • Arnos Grove: 329 Bowes Road, Arnos Grove, N11 1BA
  • Stanmore: 845 Honeypot Lane, Stanmore, HA7 1AR
What do sellers say about Oyster Properties?

6 reviews from sellers, rated 4.9 out of 5 on average. For example, Vashti wrote: "I used Oyster to manage a property as I didn't live nearby and needed someone to help get it ready for sale. They were amazing and went above and beyond ..."

What do buyers say about Oyster Properties?

3 reviews from buyers, rated 4.9 out of 5 on average. For example, Sudhanshu wrote: "Manesh from Oyster Properties made our home-buying experience truly exceptional. From the outset, he was incredibly supportive, always available to answer our ..."

Has Oyster Properties won any awards?

Yes. In The Trusted Agent 2026 awards, Stanmore won Platinum and Arnos Grove won Platinum. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Lettings, North West London. The group and its branches have also won 1 other industry award since 2019.

Reviews may appear on more than one platform.

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