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1,692 reviews across 2 offices and 4 platforms
Oyster Properties has two offices, in Stanmore and Arnos Grove. Together they have 1,692 reviews on four platforms, rated 4.5 out of 5 overall.
1,468
Reviews on Google
All 2 offices
109
Reviews on Facebook
Business-wide
104
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used Oyster to manage a property as I didn't live nearby and needed someone to help get it ready for sale. They were amazing and went above and beyond ...Read all 6 from sellers
Manesh from Oyster Properties made our home-buying experience truly exceptional. From the outset, he was incredibly supportive, always available to answer our ...Read all 3 from buyers
I would like to thank Neil for his professionalism, because he was very attentive from day one, always available to help and mainly concerned to solve my ...Read all 2 from tenants
Oyster Properties's two offices, most reviewed first. Each has its own page.
Showing 1,467 reviews on Google only. Show every review
5/5
GoogleMaintenance department, minal was brilliant and very helpful Thanks
Dear Cutie Pie, First, we hope you and your family are well and safe. Thank you for sending us a positive review, regarding our maintenance department and how they helped you. Please don't hesitate to call us if there is anything we can help you with. Thank you! Best Regards, Oyster Properties Team
5/5
Googlevery friendly, helpfull people thank you so much "Gemma" for your help...
Dear Jz Shahzada Yasir, First, we hope you and your family are well and safe. Thank you for leaving us a positive review. We are glad to know that we managed meet your expectation and we appreciate that you commend our employee for the service we provided. We always do our best to make sure that all clients are comfortable and satisfied with the service we provide. Please let us know anything we can help. Thank you and keep safe! Best Regards, Oyster Properties Team
5/5
GoogleVery friendly and professional staff. Umit was really helpful along the whole renting process. He also helped us through the paperwork for the referencing. . I would definitely recommend this agency.
Dear Anduela Ymerali, First, we hope you and your family are well and safe. Thank you for your feedback! We are happy that you had a good experience overall. It is wonderful to hear that Umit were able to provide you with the excellent experience. We will be sharing your feedback with our team. Please let us know anything we can help in the future. Best Regards, Oyster Properties Team
5/5
GoogleExcellent estate agent - there were some tricky issues with our sale - but Oyster properties were able to manage and navigate us through the process. Thanks Manesh for your hard work!
Dear Rishi Shah, First, we hope you and your family are well and safe. Thank you for sharing that with us! It's wonderful time with us, and has made such a difference for you. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again. Best Regards, Oyster Properties Team
5/5
GoogleIβve been using Oyster service over a decade and I am very happy with it. Umit from Arnos Grove branch has been extremely helpful and supportive during this challenging time! I strongly recommend this agency.
Dear Rita Cara, First, we hope you and your family are well and safe. Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team
5/5
GoogleAn astounding and excellent service from start to finish. I dealt with Manesh of Oyster properties who has demonstrated an impressive level of competence and professionalism in the areas that should matter to anyone trying to sell their property especially in challenging market conditions. I was trying to sell a 2 bed flat in North London, and after talking to Manesh and some other national agents, I originally fell for the sales tricks of a national brand who led me to believe I can get a very goodmprice for my property... I didn't realise I was ignoring the true expert! Having wasted 4 months, I decided to change and go with Manesh. I needed an agent who would partner me on the journey, someone I could reach easily, trust and rely on for an honest assessment of the very dynamic housing market we were in during the 2020 pandemic. I am so glad to have made the change and go with Manesh as he sold my flat within 2 months! I wholeheartedly recommend him to anyone looking for a knowledgeable and trustworthy agent to sell their property (or to buy a property). Don't do what I did and fall for the traditional sales tactics of other national chains, for an honest personable agent who delivers - go with Oyster properties - the real experts!
Dear Niaz Hussain, First, we hope you and your family are well and safe. Thanks for leaving a review, and mentioning Manesh. Youβre right, he is always going above and beyond. Weβll be sure to share your praises with them! Your review means a lot to us and lets us know weβre on the right track! Please let us know anything we can help in the future. Thank you. Best Regards, Oyster Properties Team
5/5
GoogleDear Bibicu Robert, First, we hope you and your family are well and safe. We appreciate your positive feedback. We are very pleased to hear that our staff provided you an excellent customer service. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again. Best Regards, Oyster Properties Team
Dear Bibicu Robert, First, we hope you and your family are well and safe. We appreciate your positive feedback. We are very pleased to hear that our staff provided you an excellent customer service. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again. Best Regards, Oyster Properties Team
5/5
GoogleThank you Gemma. Amazing service and very friendly, very good professional relationship. Super recommend.
Dear Felipe Kuiawinski, We hope you and your family are all well and safe. Thanks so much for sharing your experience with us. It was our pleasure to assist with your needs.We are glad to know you had a great experience. It's something we've worked hard on and we're pleased our efforts resonated with you . Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again! Best Regards, Oyster Properties Team
5/5
GoogleVery good response time. Easy to arrange a viewing at convenient time. Knowledgeable, pleasant and professional agent.
Dear Rafal Rytel Floryszczyk, First, we hope you and your family are well and safe. Thank you so much for sharing your experience with our service. We want every experience to be βfive starsβ! Please let us know anything we can help. Best Regards, Oyster Properties Team
5/5
GoogleIt was on time, and almost real. Will be of use even after the pandemic ends as buyers from far distance does not have to travel. Well executed presentation
Dear Lourdes Fernando, First, we hope you and your family are well. Thanks so much for sharing your experience with us. We really appreciate you taking the time to share your feedback with our service. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again. Best Regards, Oyster Properties Team
5/5
GoogleWe rented one bedroom apartment with Oyster properties and Gemma made our process so easy. Absolutely great experience. Definitely recommended π β¦
Dear Marta KaramatiΔ, First we hope you and your family are well and safe. Thank you for leaving us a very positive review. We appreciate that you gave us your trust to find the perfect home for you. We will share this with our team to let them know to keep up the amazing work. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team
5/5
GoogleThe team at oyster are brilliant especially the maintenance teams. They are one of the best maintenance teams I have worked with and are very efficient and communication is spot on. Very friendly team to deal with and very responsive.
Dear Tarul Patel, First, we hope you and your family are well and safe. We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team
5/5
GoogleExcellent service. Gemma was very suportive,helpful, always ready to respond to our queries. All the paperwork has been completed on a time relatively short, which made the whole process very easy for us. Amazing job!!!
Dear Dragon Surducan, First, we hope you and your family are well and safe. Thank you for giving your trust to us. Our employee will be glad to know your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team
5/5
GoogleWe want to say a big thank you to Hemangi, she has been there for us no matter what the situation was. She is supportive, caring and really understands what tenants go through, and always has the time to help and assist with such a caring approach She really values people's concerns and nothing is too much for her! Overall the staff in the whole are really lovely, with a huge thank you to Hemangi, you are amazing! Thank you oyster properties Have a lovely Christmas
Hi Deborah Rajah, Thank you for taking the time to share your experience. We are glad that you are satisfied with our service. We are very pleased to hear that our staff provided you an excellent customer service. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. Thank you! Best Regards, Oyster Properties Team
4/5
GoogleThe maintenance team of Oyster Property has been very professional in dealing with the issue reported. The assigned agent, Abhi, was very helpful throughout the process. I am very pleased with their services. With best wishes, Heng Chen
Dear Heng Chen, First, we hope you and your family are well and safe. It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us. We will be sharing your feedback to Abhi and with our team to encourage them to always give their all efforts helping. Please let us know anything we can help in the future. Best Regards, Oyster Properties Team
5/5
GoogleI found the entire team at Oyster to be extremely professional and responsive at all times. I am professional landlord, and we had 20 flats that suddenly become vacant this summer. The Oyster team mobilised and put in a great effort, to let the entire stock within 8 weeks, and this was during Covid times, so a even bigger accomplishment- Thank you! The service was great and they acted for my best interest, but in a fair manner. I have no hesitation in using them in future and continue to do so.
Dear Mahesh P, First, we hope you and your family are well and safe. Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! We always try to make sure to provide the best service to all our clients, and we are happy you appreciate all our efforts. Please don't hesitate to call us if there is anything we can help you with. Thank you! Best Regards, Oyster Properties Team
5/5
GoogleOyster Properties have been great, supportive and professional dealing with our search and queries. Dean and Iriana have been so helpful and friendly towards the purchase of our property. Thank you both.
Dear Mohamed Fata, First, we hope you and your family are well and safe. We would like to thank you for your recommendations and this fantastic review. Our team of professionals is dedicated to providing you and everyone else with only the best there is to offer. Itβs so lovely to hear that Irina and Dean helped to make your experience such a positive one. Please let us know anything we can help in the future. Best Regards, Oyster Properties Team
5/5
GoogleRating only, no written review.
Dear Riddhi Bhatt, First, we hope you and your family are well and safe! We are incredibly grateful that you took the time out to leave us this positive rating. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again! Best Regards, Oyster Properties Team
5/5
GoogleManesh and his colleagues were excellent throughout our long and complicated house purchase. They always went the extra mile to come up with solutions and keep the process moving. Would definitely recommend Oyster Properties, they offer excellent personalised service. Thank you very much for all your help and perseverance!
Dear Alistair Logan, First, we hope you and your family are well and safe. Thanks for the awesome review, Alistair! We work hard to meet expectations like yours, and weβre happy to hear we hit the mark for you. Please let us know anything we can help in the future. Thank you. Best Regards, Oyster Properties Team
5/5
GoogleGemma is very patient and kind and this helps the customer a lot. Thanks a lot
Dear Iman Hashemi, First, we hope you and your family are well and safe. We're happy you had a fantastic time with us. We are happy you're pleased with the results and that we were able to help. Please let us know anything we can help you in the future. Best Regards, Oyster Properties Team
5/5
GoogleThe best and helpful letting agent I've encountered, everything went smoothly with no delays and what was promised was given. Thanks Gema! π β¦
Dear Tiberius Panait, First, we hope you and your family are well and safe. Thank you for sharing your experience with our Service, especially mentioning Gemma. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. Please let us know anything we can help you with in the future. Best Regards, Oyster Properties Team
5/5
GoogleVery professional and helpful.
Dear Katherin Tatiana Marin, First, we hope you and your family are well and safe. Thank you for leaving us positive review about our service. It is our goal to help all our client in the most professional and helpful way. Please let us know anything we can help. Best Regards, Oyster Properties Team
5/5
GoogleMany thanks Cris for your support in trying to arrange a plumber when our hot water turned off. It was unfortunate this happened over the weekend but it was sorted out the next working day. I am grateful for the efficiency and communication whilst trying to locate a plumber.
Hi Shilla Ruda, Thank you for taking the time to share your experience. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team
5/5
GoogleProfessional service, specially Gemma was very very helpfull. Before i was scared to contact an agency to rent a property, till i meet Gemma. I highly recommend Oyster Properties!
Dear Robert Feher, First, we hope you and your family are well and safe. We are glad you felt professional service was well done. It's something we've worked hard on and we're pleased our efforts resonated with you. Please let us know anything we can help you in the future. Best Regards, Oyster Properties Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Oyster Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Oyster Properties and its branches won awards at EA Masters in two years, most recently 2020.
EA Masters winners in two years, the group and its branches: 2019, 2020.
EA Masters by year, 2019 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: EA Masters winners lists, as published, linked by year.
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Stanmore has the most, with 1,224 reviews rated 4.4 out of 5, followed by Arnos Grove with 679.
The two Oyster Properties offices, by town:
6 reviews from sellers, rated 4.9 out of 5 on average. For example, Vashti wrote: "I used Oyster to manage a property as I didn't live nearby and needed someone to help get it ready for sale. They were amazing and went above and beyond ..."
3 reviews from buyers, rated 4.9 out of 5 on average. For example, Sudhanshu wrote: "Manesh from Oyster Properties made our home-buying experience truly exceptional. From the outset, he was incredibly supportive, always available to answer our ..."
Yes. In The Trusted Agent 2026 awards, Stanmore won Platinum and Arnos Grove won Platinum. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Lettings, North West London. The group and its branches have also won 1 other industry award since 2019.
