★★★★★ 5/5
GoogleHave had a chance to meet Mr. Umit within Oyster, very professional and experienced in the letting area, providing info in details, advising best solution, taking prompt action whenever asking his supportPositiveProfessionalism
Faiq · 25 May 2021 · Oyster Properties Arnos Grove
Agent replied · 24 May 2024
Dear Faiq Valiyev,
First, we hope you and your family are well and safe. We are incredibly grateful that you took the time out to leave us a positive review. We are happy that you appreciate all our effort and we're glad you feel we're on the right track. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleManesh at Oyster Properties is a creative and hardworking agent. I would highly recommend him. I would never have found me house without Manesh. It wasn't even on Zoopla. It had come off the market and he persuaded the owners to let me see it and then shepherded the deal through. Thankyou ManeshPositiveResponsiveness, Professionalism, Value
Merlin · 25 May 2021 · Oyster Properties Arnos Grove
Agent replied · 24 May 2024
Dear Merlin, Thank you for your positive review, please feel free to call me at any time if you need help in the future. Thank you, once again, for your kind words.
Best Regards,
Manesh
★★★★★ 5/5
GoogleRating only, no written review.
Maria · 25 May 2021 · Oyster Properties Stanmore
Agent replied
Dear Maria Silva,
First, we hope you and your family are well and safe. Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleRating only, no written review.
Mosen · 25 May 2021 · Oyster Properties Stanmore
Agent replied
Dear Mosen Ghorbani,
First, we hope you and your family are well. We appreciate your positive feedback. We are very pleased to hear that our staff provided you an excellent customer service. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleBest agency
Saeed · 25 May 2021 · Oyster Properties Stanmore
Agent replied
Dear Saeed Ilkhani,
We hope you and your family are all well and safe. Thank you a wonderful positive review. We really appreciate your business, and we're grateful for your positive feedback , and knowing that we're on the right track! Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
Googleprompt attention at all times
Larry · 25 May 2021 · Oyster Properties Stanmore
Agent replied
Dear Larry Shah,
First, we hope you and your family are well and safe. Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Please let us know what we can do for you in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleOyster properties are the best
Floretina · 25 May 2021 · Oyster Properties Stanmore
Agent replied
Dear Gabriela Baila,
We're extremely sorry that you had to face such difficulties, problems in customer service is not something we are known for. As you can see from our other reviews, we pride ourselves in providing great customer service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we will completely make it up to you. . We want to make things right. So, please give us a call on +44 208 951 5558. You can also email us at mail@oyster-properties.co.uk and we will get back to you promptly. We look forward to hearing from you and earning you back your business.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleGood service and friendly staff.
Laksan · 25 May 2021 · Oyster Properties Stanmore
Agent replied
Dear Laksan Nathan,
First, we hope you and your family are well and safe. Thank you for the sharing the community about our service. We are happy for the positive review you gave us. . Please let us know anything we can help.
Best Regards,
Oyster Properties Team
★★★★★ 2/5
GoogleWe waited
Charlie · 25 May 2021 · Oyster Properties Stanmore
Agent replied
Dear Charlie,
We are very sorry to hear that. We have checked our database and cant see you as registered. Can you give us more details as we can investigate further. You can email to marketing@oyster-properties.co.uk your details and contact number and we will be pleased to call you and reschedule if required. Currently we are carrying out virtual viewing for all our properties and we have had excellent success. We don't know anyone who has had to wait.
Best regards,
Oyster Properties Team
★★★★★ 5/5
Googlethe zoom was very useful and effective.
Amita · 25 May 2021 · Oyster Properties Stanmore
Agent replied
Dear Amita Vaghela,
First, we hope you and your family are well. It was a pleasure serving you. We really appreciate you taking the time to leave us positive review. We are happy for the positive feedback about our virtual viewing and how the process went well. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleDEan was very thorough and responsive
A · 25 May 2021 · Oyster Properties Stanmore
Agent replied
Dear A Rao,
First, we hope you and your family are well and safe. We couldn’t be happier that Dean provided you with a great customer experience. We will be sharing your feedback with our team. Please let us know anything we can help you in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleVery personal and efficient service. Thankyou
Rahul · 25 May 2021 · Oyster Properties Stanmore
Agent replied
Dear Rahul Malde,
We hope you and your family are well and safe!
Thank you for taking the time to leave us such a nice review.
We're grateful for your honest feedback and we're glad you feel we're on the right track!
Please don't hesitate to call us if there is anything we can help you with.
Thank you, once again, for your positive feedback!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleGeema has been very helpful and nice
Chris · 25 May 2021 · Oyster Properties Stanmore
Agent replied
Dear Chris Siqueira,
First, we hope you and your family are well and safe. We really appreciate you being a customer and helping to share the word about us. We share your positive praise to the team to let them know to keep up the amazing work. Please let us know anything we can help you in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleVery professional and quick response to any query and very friendly.
Shams · 25 May 2021 · Oyster Properties Stanmore
Agent replied
Dear Shams Allana,
First, we hope you and your family are well. Thank you for taking the time to leave us such a positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleZoom call for virtual viewing - professional, timely, and efficient
Qiang · 25 May 2021 · Oyster Properties Stanmore
Agent replied
Dear Qiang Yao,
First, we hope you and your family are well and safe. Thank you for your positive review regarding our virtual viewing. We are glad that the process went smoothly without any issues. Please let us know anything we can help you with in the future.
Best Regards,
Oyster Properties Team
★★★★★ 1/5
GoogleThe maintenance department it's a absolute joke, always trying to delay and not help.
Adrian · 25 May 2021 · Oyster Properties Stanmore
Agent replied
Dear Adrian Marinescu,
First, we hope you and your family are well and safe. We are very sorry to hear that you have had maintenance issues, having further investigated we have noted that your landlord has a 24/7 cover on all plumbing and electrics at the property and noticed that the delay is being caused due to the third party company. We may not be able to change the past but if you give us a chance, we will completely make it up to you. So, please give us a call on 0208 951 5558. You can also email us at mail@oyster-properties.co.uk and we will get back to you promptly. We look forward to hearing from you and earning you back your business.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleGreat and friendly staff with quick response to my calls
Ali · 25 May 2021 · Oyster Properties Stanmore
Agent replied
Dear Ali Shareef,
First, we hope you and your family are well and safe. It is always a pleasure helping you. We appreciate your kinds words, please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleQuick to respond to clients needs and later follow up always making that effort
Harold · 25 May 2021 · Oyster Properties Stanmore
Agent replied
Dear Harold Murray,
First, we hope you and your family are well and safe. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing customers like you. Please don't hesitate to call us if there is anything we can help you with. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleWell done John and Chris thank you for your outstanding support
OmOmar · 25 May 2021 · Oyster Properties Stanmore
Agent replied
Dear OmOmar OmOmar,
First, we hope you and your family are well and safe. On behalf of us at Oyster Properties, I would like to thank you for sharing this great review about our staff Cris and John! We will be sharing your feedback with our team. We want every experience to be “five stars” and we are glad it resonated to you. Please let us know anything we can help you in the future.
Best regards,
Oyster Properties Team
★★★★★ 5/5
GoogleSpoke to Dean, lovely agent, clear in providing information and great follow up.
Ashik · 25 May 2021 · Oyster Properties Stanmore
Agent replied
Dear Ashik Karania,
We're happy you had a fantastic time with us, especially how Dean assisted you.Thanks for your trust, we're thankful for amazing customers like you. Please don't hesitate to call us if there is anything we can help you with.
Thank you and we look forward to serving you again!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleVery friendly and welcoming place. All staff are polite and gets things done quickly.
Mufaddal · 25 May 2021 · Oyster Properties Stanmore
Agent replied
Dear Mufaddal H,
First, we hope you and your family are well. We are incredibly grateful that you took the time out to leave us this positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleProactive, professional and courteous for both landlords and from what I hear, for be tenants too
Anand · 25 May 2021 · Oyster Properties Stanmore
Agent replied
Dear Anand Pajpani,
First, we hope you and your family are well. We appreciate your positive feedback. We are very pleased to hear that our staff provided you an excellent customer service. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again.
Best Regards,
Oyster Properties Team
★★★★★ 4/5
GoogleReally good experience with Oyester property. They provided a good property at great value.
Mithun · 25 May 2021 · Oyster Properties Stanmore
Agent replied
Dear Mithun Kumar,
First, we hope you and your family are well and safe. Hearing that you had good experience is the best thing we could hope for! Your recommendation means a lot to us. Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleOn time, professional. Overall great experience. Happy with the new apartment.
Renars · 25 May 2021 · Oyster Properties Stanmore
Agent replied
Dear
Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations, and you had a great experience with our service. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you!
Best Regards,
Oyster Properties Team
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