Trusted Agent profile
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★★★★★
1,692 reviews across 2 offices and 4 platforms
Oyster Properties has two offices, in Stanmore and Arnos Grove. Together they have 1,692 reviews on four platforms, rated 4.5 out of 5 overall.
1,468
Reviews on Google
All 2 offices
109
Reviews on Facebook
Business-wide
104
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used Oyster to manage a property as I didn't live nearby and needed someone to help get it ready for sale. They were amazing and went above and beyond ...Read all 6 from sellers
Manesh from Oyster Properties made our home-buying experience truly exceptional. From the outset, he was incredibly supportive, always available to answer our ...Read all 3 from buyers
I would like to thank Neil for his professionalism, because he was very attentive from day one, always available to help and mainly concerned to solve my ...Read all 2 from tenants
Oyster Properties's two offices, most reviewed first. Each has its own page.
Showing 1,467 reviews on Google only. Show every review
5/5
GoogleManseh is excellent very well done in getting the property thought in quickly. ThanksPositiveQuality, Professionalism
Dear Gavan Shaer, First, we hope you and your family are well and safe. Thank you for a very positive review regarding our service and how our staff helped you. We hope to see you again soon! Please let us know anything we can help in the future. Thank you. Best Regards, Oyster Properties Team
5/5
GoogleNever had any problems, love it. 👌👍😊PositiveResponsiveness, Quality, Professionalism, Value
Dear Andy G, First, we hope you and your family are well and safe. We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words. Best Regards, Oyster Properties Team
5/5
GoogleVery professional lettings team and Dorian was very helpful. Thank youPositiveResponsiveness, Quality, Professionalism, Value
Dear Irena Kodziela, First, we hope you and your family are well and safe. Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team
5/5
GoogleProfessionally run team do a great jobPositiveResponsiveness, Quality, Professionalism, Value
Dear Nirav Patel, We hope you and your family are well and safe. Thank you for leaving us such a wonderful review. We are beyond glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team
5/5
GoogleVery good response time. Easy to arrange a viewing at convenient time. Knowledgeable, pleasant and professional agent.PositiveResponsiveness, Quality, Professionalism
Dear Rafal Rytel Floryszczyk, First, we hope you and your family are well and safe. Thank you so much for sharing your experience with our service. We want every experience to be “five stars”! Please let us know anything we can help. Best Regards, Oyster Properties Team
5/5
GoogleRented a property through Oyster. They were very helpful, especially Gemma, who was very friendly, professional and always got back to me very quickly. I recommend them.PositiveResponsiveness, Professionalism
Dear Angela Waterman, First, we hope you and your family are well and safe. We really appreciate you taking the time to share your positive experience with us. Our staff will be grateful for your high praise. They work diligently to provide excellent customer service to all our client, and we are glad it resonate in you. Please let us know anything we can help you in the future. Best Regards, Oyster Properties Team
5/5
GoogleI am very pleased with the service provided by Estate Agent Oyster Properties - Stanmore. Gemma was very friendly and fully supportive throughout the letting process. Prompt, clear and regular communication made the process run smoothly. Thank youPositiveQuality, Professionalism, Value
Dear Anna Wiktor, First, we hope you and your family are well and safe. Thank you so much for your 5-star review! We will share this with the Gemma and the whole Oyster team to let them know to keep up the amazing work. Please let us know anything we can help in the future. Best Regards, Oyster Properties Team
5/5
GoogleI have been with Oyster properties for several years now. My most recent experience dealing with a member of their team was fantastic. Good communication, step by step thorough explanation and the rapid response all contributed to my positive experience. Well done ! It’s been a pleasure working with your business all these years.PositiveResponsiveness, Quality, Professionalism, Value
Dear Parin Patel, First, we hope all is well with you and your family during this uncertain times. We would like to thank you for your recommendations and this fantastic review. We are glad that all our efforts paid of, and creates good impact to you. We appreciate your loyalty and business. Please let us know anything we can help you in the future. Best Regards, Oyster Properties Team
5/5
GoogleOyster properties is one of the most professional estate agency I have collaborate with. The team is always available to assist you with any enquiries. I highly recommend!PositiveResponsiveness, Professionalism
Dear First, we hope you and your family are well and safe. Thanks so much for your thoughtful and detailed review. Thank you again for taking the time to share your experience with us. Please let us know anything we can help in the future. Thank you. Best Regards, Oyster Properties Team
5/5
GoogleSumit provided me with excellent service and rented my property very very quicklyPositiveResponsiveness, Quality, Professionalism, Value
Dear Alkesh Patel, First, we hope you and your family are well and safe. Thank you for leaving us a very positive review, and sharing to the community words about our service. We always aim to provide a best customer service to all our clients, and we glad we managed to meet your expectation. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again! Best Regards, Oyster Properties Team
5/5
GoogleUmit and Oyster Properties were very easy to communicate with and made the whole moving process as easy as possible. They were full of information and helpful with all questions.PositiveQuality, Professionalism
Dear Charlotte Bartley, First, we hope you and your family are well and safe. Thank you for leaving us a positive review. We are glad to know that we managed meet your expectation and we appreciate that you commend our employee for the service we provided. We always do our best to make sure that all clients are comfortable and satisfied with the service we provide. Please let us know anything we can help. Thank you and keep safe! Best Regards, Oyster Properties Team
5/5
GoogleGreat Professional Service by Oyster Properties from Start of Purchase to Completion. I would recommend them to any prospective buyer/tenant/seller.PositiveResponsiveness, Quality, Professionalism
Dear Kunjal Haria, First, we hope you and your family are well and safe. Thanks very much for your balanced and fair review of Oyster Properties. We're glad you felt excellent service was well done. It's something we've worked hard on and we're pleased our efforts resonated with you. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words. Best Regards, Oyster Properties Team
5/5
GoogleSold our house with Oyster a couple of years ago and yet we still get holiday greetings from them which is appreciated. It wasn't a straightforward transaction and took some time, but they kept in touch and smoothed the path for us and our purchasers. They are very professional and yet they seem like a family business with a friendly and helpful attitude. Manesh was the pearl in our oyster.....PositiveResponsiveness, Professionalism
Dear Roger Miles, Thank you for leaving us such a wonderful review. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again and hope o see you soon at the Dog Show. Thank you! Best Regards, Oyster Properties Team
5/5
GoogleGemma was very professional and kept me updated at each stage of the process. Queries were responded to quickly, issues resolved promptly!PositiveResponsiveness, Quality, Professionalism
Dear K S, First, we hope you and your family are well and safe. It's always a pleasure to serve you. Thanks so much for your sharing your experience with our service, and we are glad that you appreciate all our efforts to resolve the issues at the property. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words. Best Regards, Oyster Properties Team
5/5
GoogleI have used Oyster Properties for finding tenants for two of my flats so far. The main reasons I will use them again for my other properties is their very competitive commission rates and the professional manner they treat their clients. I would like to particularly commend Gemma for her personable nature, hard work and dedication in not only finding several suitable tenants but also for pointing out each prospective tenant’s pros and cons. I would also like to thank Nick (Rental Manager) and the rest of his team for their professionalism and willingness to source reliable trades people for various property maintenance issues. I look forward to doing more business with them in the future. Pankaj CPositiveResponsiveness, Quality, Professionalism, Value
Dear Pankaj Chahwala, First, we hope you and your family are well and safe. Thanks for your trust, we're thankful for amazing client like you. Thank you for sharing your experience with us. It means so much knowing you appreciate all our efforts and service. We're glad we were able to meet your expectations! Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words. Best Regards, Oyster Properties Team
5/5
GoogleNice friendly service couldn’t help enough and was qick on the phone to answer any questions. Good quality photo’s and a good website thank you and the team for all your help and determination. Keep up the good work! Would recommend 100%PositiveResponsiveness, Professionalism
Dear Daniel Hawkins, First we hope you and your family are well and safe. It was our pleasure to helping you. Thank you for the trust that you have given us. We are glad that you appreciate all the efforts we provided during the whole process. We're grateful for your honest feedback and we're glad you feel we're on the right track! Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again! Best Regards, Oyster Properties Team
5/5
GoogleWe have dealt with Niraj and Sarju for many years now. They always respond very quickly, their advice is excellent and their prices competitive. Very easy to recommend these guys.PositiveResponsiveness, Professionalism, Value
Dear Solomon T, First, we hope you and your family are well and safe. Thank you so much for sharing your experience with Sarju and Niraj. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words. Best Regards, Oyster Properties Team
5/5
GoogleWe bought our house with help from Manesh who was really kind and supportive with good communication. Manesh gave his time and effort we needed to complete the purchase.PositiveResponsiveness, Professionalism
Dear Victoria Munro, First, we hope you and your family are well and safe. We are happy that we became part of the process of helping you find your perfect house. Our staff works hard and diligently to provide their 100% in all our clients, and we are glad you appreciate all our efforts. Please let us know anything we can help in the future. Best Regards, Oyster Properties Team
5/5
GoogleVery professional and responsive lettings team. Pleased with the whole process. They were quick, efficient and most importantly very reasonable. Will continue using Oyster Properties for all my letting needs.PositiveProfessionalism
Dear Sat Shah, First, we hope you and your family are well and safe. Thank you for the wonderful review and for taking the time to share your feedback with Oyster Properties. Our priority is customer service and we are ecstatic that we met that mark! Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words. Best Regards, Oyster Properties Team
5/5
GoogleI’ve been using Oyster Properties in all all my dealings over the last 15 years plus both for property sales and property rentals! This is across a wide number of properties! In all these dealings, I’ve been working closely with Sarju, Nirav and the staff at Oyster Properties! I must highly commend them for their professionalism and most amazing service in every way! Nothing is a problem for them and they’re always smiling and cheerful with their overall approach both to the customers and to me. In conclusion, I highly recommend Oyster Properties for any sales and rentals of your property or properties with a fast, honest and amazingly reliable service!PositiveResponsiveness, Quality, Professionalism, Value
Dear Nashirbhai, Thank you very much for the excellent review and continued support over the years. Sarju
5/5
GoogleGemma was really helpful and was professional enough...Thanks to oyster propertiesPositiveValue
Dear Rashmi Dudhani, First, we hope you and your family are well. Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. Thank you! Best Regards, Oyster Properties Team
5/5
GoogleI just wanted to say this was probably the best enquiry I've made so far. Kalyani was an absolute star ! She was very helpful, friendly and responded to all of my questions efficiently. Thank you again for all of your help. Brilliant customer service!PositiveResponsiveness
Dear Louise Dionne Jackson, First we hope you and your family are well and safe. We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. We really appreciate your business, and we are happy that we managed to meet your expectation. We’re here for you anytime. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team
5/5
GoogleI have just moved in to a property with Oyster, Gemma showed me around, was very helpful in answering all my questions and is very responsive to messages to get us all set up in our new home :) We also had a carbon monoxide scare, which we had engineers out within a few hours, this is the quickest service I have known! (All was checked and everything fine) Would definitely recommend 👌PositiveResponsiveness
Dear Kippy, First, we hope you and your family are well and safe. Thank you for taking the time to write about your experience. It is wonderful to hear that Gemma and Oyster Team were able to provide you with the excellent experience we strive to provide all our customers. Please let us know anything we can help in the future. Best Regards, Oyster Properties Team
5/5
GoogleI cannot praise Oyster Properties enough. I used to manage my own properties and let them through another estate agent in Stanmore, since moving to Oyster, I wish I had moved years ago. Its made everything so easy, hardly and vacant time and they handle all issues swiftly and professionally. Worth every penny.PositiveResponsiveness, Quality, Professionalism
Dear Anuj Radia, First, we hope you and your family are well and safe. It's always a pleasure to serve you. Thanks so much for your sharing your experience with our service, and thank you for being one of our loyal client. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words. Best Regards, Oyster Properties Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Oyster Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Oyster Properties and its branches won awards at EA Masters in two years, most recently 2020.
EA Masters winners in two years, the group and its branches: 2019, 2020.
EA Masters by year, 2019 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: EA Masters winners lists, as published, linked by year.
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Stanmore has the most, with 1,224 reviews rated 4.4 out of 5, followed by Arnos Grove with 679.
The two Oyster Properties offices, by town:
6 reviews from sellers, rated 4.9 out of 5 on average. For example, Vashti wrote: "I used Oyster to manage a property as I didn't live nearby and needed someone to help get it ready for sale. They were amazing and went above and beyond ..."
3 reviews from buyers, rated 4.9 out of 5 on average. For example, Sudhanshu wrote: "Manesh from Oyster Properties made our home-buying experience truly exceptional. From the outset, he was incredibly supportive, always available to answer our ..."
Yes. In The Trusted Agent 2026 awards, Stanmore won Platinum and Arnos Grove won Platinum. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Lettings, North West London. The group and its branches have also won 1 other industry award since 2019.
