★★★★★ 5/5
GoogleManesh assisted us in the purchase of our home. He and the team were very professional.PositiveProfessionalism
Martin · 8 June 2021 · Oyster Properties Arnos Grove
Agent replied · 7 June 2024
Dear Martin Wilding,
First, we hope you and your family are well and safe. Thank for leaving us a positive review about your experience with our service. We are happy to be part of the process helping you purchase your home. We are glad you appreciate all our efforts helping you. Please let us know anything we can help you in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleExcellent Service and Value - Sarju and his team keep me informed with all aspects of my property and are very professional in their approach - I would highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Sanjiv · 8 June 2021 · Oyster Properties Arnos Grove
Agent replied · 7 June 2024
Dear Sanjiv Madan,
First, we hope you and your family are well and safe. Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. We're glad we were able to meet your expectations! Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleOyster Properties have provided an excellent service in all my dealings with them both from a sales and lettings perspective. Staff are always friendly, knowledgeable and accommodative.PositiveResponsiveness, Quality, Professionalism, Value
Olu · 8 June 2021 · Oyster Properties Arnos Grove
Agent replied · 7 June 2024
Dear ladi Adeniyi-Williams,
First, we hope you and your family are well and safe. Thanks very much for your balanced and fair review of Oyster Properties. We're glad you felt excellent service was well done. It's something we've worked hard on and we're pleased our efforts resonated with you. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleGemma and her team did a first class job, really efficient and professional and had tenants in my property within a month of it going on the market. Will definitely be using them again.PositiveResponsiveness, Quality, Professionalism, Value
Robert · 8 June 2021 · Oyster Properties Stanmore
Agent replied · 7 June 2024
Dear Robert David,
First, we hope all is well with you. Thanks so much for sharing your experience with us. We really appreciate you taking the time to share your feedback and being so open with us. We're glad you felt all the effort was well done. It's something we've worked hard on and we're pleased our efforts resonated with you. We are glad how Gemma made a great impact to you. Please let us know anything we can help.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleI had the rented a flat in Harrow through the Oyster Properties office in Stanmore. It was my first rental in the UK having recently moved to the country and so was a bit nervous. But they made it very easy for me. My entire experience from viewing to leasing to vacating the flat and eventually release of the deposit was absolutely seamless. I don't recall even a single opportunity to complain. Most of my interactions were with Gemma Groogan and Hemangi Deru, who I found to be extremely professional, courteous, responsive and understanding. Even during the pandemic when I had few queries/ maintenance requests, all were addressed promptly and as best as possible. Throughout the lease period, I didn’t face any difficulties or challenges when I required assistance from Oyster Properties. I have nothing but admiration and praise for Oyster Properties especially Gemma and Hemangi. I very highly recommend this office.PositiveResponsiveness, Quality, Professionalism, Value
Ramanooj · 8 June 2021 · Oyster Properties Stanmore
Agent replied · 7 June 2024
Dear Ramanooj Dasbasu,
First, we hope you and your family are well and safe. Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleGemma made my renting experience in London very easy. She was very responsive and helpful. She made the process very easy and quick for me, everything was finalised within a very short period. I highly recommend using Oyster Properties.PositiveResponsiveness, Professionalism
Eric · 8 June 2021 · Oyster Properties Stanmore
Agent replied · 7 June 2024
Dear Eric Owusu Obeng,
First, we hope you and your family are well. It was a pleasure serving you and your family. I really appreciate you taking the time to share your feedback. We're happy that you're happy, and thank you for recommending our service/company. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleI have rented a property with Oyster Properties and I want to share my experience here. My move to new house is so smooth and comfortable. Gemma from Oyster Properties helped me a lot for this smooth transition. She handled all my queries and requirements very professionally with very quick response time. I am very happy to get Oyster Properties as my letting agent. I would like to recommend them to other people and my near and dear ones for any possible move in into their new house. Five star for them.PositiveResponsiveness, Quality, Professionalism, Value
Dipanjan · 8 June 2021 · Oyster Properties Stanmore
Agent replied · 7 June 2024
Dear Dipanjan Nandi,
First, we hope you and your family are well and safe. Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Gemma will be happy regarding your high praise. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleGreat service, good communication, highly recomended. A+ service. Many thanks.PositiveProfessionalism
Charlie · 8 June 2021 · Oyster Properties Arnos Grove
Agent replied · 7 June 2024
Dear Charlie DoggyBakery,
First, we hope you and your family are well and safe. We are incredibly grateful that you took the time out to leave us a 5-Star review. We really appreciate your business and recommendation. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleAny issues I've had with the flat have been sorted ASAP, nice people that work there, very polite and resolve any problems I have. Can't fault them at all. Communication between me and the landlord is amazing. Would highly recommend!PositiveResponsiveness, Professionalism
Laura · 8 June 2021 · Oyster Properties Arnos Grove
Agent replied · 7 June 2024
Dear Laura,
Thank you very much for the positive review and hope you are a long term tenant.
Sarju
★★★★★ 5/5
GoogleVery friendly and professional , Umit was really helpful along the whole process of renting, she helped us out with all the paperwork process, and advised as through the whole renting process.
I would highly recommend Oyster property as an estate agent. 10+++PositiveQuality, Professionalism, Value
Mihai · 8 June 2021 · Oyster Properties Arnos Grove
Agent replied · 7 June 2024
Dear Mihai Sorin,
First, we hope you and your family are well and safe. Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback especially how Umit helped you through out the process. We're glad you feel we're on the right track! Please let us know anything we can help.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleOyster properties have been really professional especially Umit who was dealing with me. He was really great and patient. Everything went smoothly which made the whole moving process easy. I highly recommend them!
NishatPositiveProfessionalism
Amaan · 8 June 2021 · Oyster Properties Arnos Grove
Agent replied · 7 June 2024
Dear Amaan Raza,
First, we hope you and your family are well and safe. Thank you for taking the time to write about your experience. It is wonderful to know that Umit made a great impact to you regarding the service we provide. Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleManesh and his colleagues were excellent throughout our long and complicated house purchase. They always went the extra mile to come up with solutions and keep the process moving. Would definitely recommend Oyster Properties, they offer excellent personalised service.
Thank you very much for all your help and perseverance!PositiveResponsiveness, Quality, Professionalism
Alistair · 8 June 2021 · Oyster Properties Arnos Grove
Agent replied · 7 June 2024
Dear Alistair Logan,
First, we hope you and your family are well and safe. Thanks for the awesome review, Alistair! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please let us know anything we can help in the future. Thank you.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleBought buy to let with tenants so more complex than normal but Sarju was excellent with options available to us to make informed decisions. Their products are simple easy to understand when it comes to offering rent protection which I really liked as appose to an underwritten policy by insurance company, we know what’s covered which in turn helped make our decision making easier. Manesh was excellent at negotiating our offer which was effected as we approaching the end of the first holiday extension to stamp duty. Both Sarju and Manesh work hard and go the extra mile even after our purchase was completed to ensure we happy and everything is going well. Thank you oyster.PositiveResponsiveness, Quality, Professionalism, Value
Kalpna · 8 June 2021 · Oyster Properties Arnos Grove
Agent replied · 7 June 2024
Dear Kalpna Shah,
Good day. Hope all is well with you and your family. It was a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Please let us know anything we can help you in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleOn the job and very professional services. I would recommend to any future customers to do the business with them anyday. Very please and satisfactory service.PositiveResponsiveness, Quality, Professionalism, Value
Jig · 7 June 2021 · Oyster Properties Arnos Grove
Agent replied · 6 June 2024
Dear Jig Shukla,
First, we hope you and your family are well and safe. We're happy you're pleased with the results of our service. Thank you again for taking the time to share your experience with us. We're grateful for client like you. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleOyster properties were extremely helpful and professional making the whole moving experience seem less. In particular Unit Shah was extremely helpful, going the extra mile to cater for my needs and make the move and house hunting experience as easy as possible. Excellent customer service.PositiveProfessionalism, Value
C · 7 June 2021 · Oyster Properties Arnos Grove
Agent replied · 6 June 2024
Dear Christian Emmanuel,
First, we hope you and your family are well and safe. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing customers like you sharing the words about us. We're glad you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleMy house purchase in Covid time albeit was long process, but at last happen.
Thank you Oyster.PositiveQuality
Farah · 6 June 2021 · Oyster Properties Arnos Grove
Agent replied · 5 June 2024
Dear Farah Teymoori,
First, we hope you and your family are well and safe. We're happy you're pleased with the results of our service. We're so glad we were able to help you feel comfortable. We're also happy that we were able to help. We're grateful for client like you. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words.
Best Regards,
Oyster Properties Team
★★★★★ 1/5
GoogleHaving viewed a property on the Saturday, we were told by Umit that we would receive the paperwork to move to the next step. After waiting long past we were told we'd receive an update, I contacted Umit and his colleagues several times via email and calls to ask for news. I can understand that properties rent out quickly, but it's only polite to drop a quick email to inform us (Update: The property is still available). Especially as we were there for viewings on the first available day. I'm disappointed to have been treated this way and find it shockingly unprofessional for a service provider.NegativeResponsiveness, Professionalism
Toby · 6 June 2021 · Oyster Properties Arnos Grove
Agent replied · 5 June 2024
Dear Toby Gladhill,
First, we hope you and your family are well and safe. We're extremely sorry that you had to face such difficulties, problems in customer service is not something we are known for. As you can see from our other reviews, we pride ourselves in providing great customer service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we will completely make it up to you. . We want to make things right. So, please give us a call on +4402089515558. You can also email us at mail@oyster-properties.co.uk and we will get back to you promptly. We look forward to hearing from you and earning you back your business.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleUsed a lot of different agents in the past and this is the first time I have used Oyster. This has been the most professional and responsive service I have had. Umit is a real professional with great integrity and a pleasure to work with. Keeps you informed constantly and always gets back to you. I am using them again and would not hesitate in recommending them.PositiveResponsiveness, Quality, Professionalism, Value
Robert · 5 June 2021 · Oyster Properties Arnos Grove
Agent replied · 4 June 2024
Dear Robert David,
First, we hope you and your family are well and safe. Thank you for the wonderful review and for taking the time to share your feedback with Oyster Properties. Our priority is customer service and we are ecstatic that we met that mark especially how Umit helped you. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleGemma was great and responded efficiently.PositiveResponsiveness, Quality, Professionalism
Mitul · 5 June 2021 · Oyster Properties Stanmore
Agent replied · 4 June 2024
Dear Mitul Patel,
First, we hope you and your family are well and safe. Thank you for taking the time to leave us such a positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleWas really nice pleasure too speak with Gemma very professionally ,offered good service .
Thank you Gemma and Oysters properties.PositiveResponsiveness, Professionalism, Value
Cristina · 5 June 2021 · Oyster Properties Stanmore
Agent replied · 4 June 2024
Dear Cristina Tanasie,
First, we hope you and your family are well and safe. It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us. Please let us know anything we can help you in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleA big thanks to the whole Oyster team in making our move very easy .We had really nice experience with Oyster Properties and dealing with Mr Umit(our property agent) was really friendly and equally professional in his work. Thanks UmitPositiveProfessionalism
Monireh · 5 June 2021 · Oyster Properties Stanmore
Agent replied · 4 June 2024
Dear Monireh Abdollahi,
First, we hope you and your family are ell and safe. We are pleased from the positive review for our company. We are glad to know that you appreciate all our efforts and helping you to find the perfect home for you. Our staff will be happy for your high praise, and this will encourage them to always provide the best customer service. Please let us know anything we can help.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleOyster Properties have been great, supportive and professional dealing with our search and queries. Dean and Iriana have been so helpful and friendly towards the purchase of our property.
Thank you both.PositiveProfessionalism
Mo · 5 June 2021 · Oyster Properties Stanmore
Agent replied · 4 June 2024
Dear Mohamed Fata,
First, we hope you and your family are well and safe. We would like to thank you for your recommendations and this fantastic review. Our team of professionals is dedicated to providing you and everyone else with only the best there is to offer. It’s so lovely to hear that Irina and Dean helped to make your experience such a positive one. Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleGreat service from oyster properties in helping me acquire a property. Gemma was excellent throughout the entire process - she found me exactly what I was looking for. Great communication and responsiveness and extremely polite! Thank you Gemma and team.PositiveResponsiveness, Quality, Professionalism
Irfan · 5 June 2021 · Oyster Properties Stanmore
Agent replied · 4 June 2024
Dear Irfan Elias,
First, we hope you and your family are well and safe. Thank you for taking the time to leave us such a nice review. We are incredibly grateful that you took the time out to leave us a positive and detailed review about our service. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleI am very pleased with the service provided by Gemma, from Oyster Properties - Stanmore.
She is super friendly and very professional.
She was always prompt to help on any inquiry I had throughout the process, which made my process run smoothly.
Thank you very much Gemma and Oyster Properties!
Vijeta · 5 June 2021 · Oyster Properties Stanmore
Agent replied · 4 June 2024
Dear Vijeta Suresh,
First we hope you and your family are well and safe. We can’t thank you enough for the kind words about our service, and how Gemma helped you. Your review means a lot to us and lets us know we’re on the right track! Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
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