★★★★★ 5/5
GoogleHare Krishna
A huge THANK YOU to Oyster Properties for finding us tenants during these challenging times. The whole process was smoothly and professionally done.
Special shout out to Mr Umit & Mr Sarju. They were available whenever we called. A great experience.
Keep it Guys.
Deepu · 4 July 2021 · Oyster Properties Arnos Grove
Agent replied
Dear Deepu Mirpuri,
Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleBrilliant service from the team at Oyster Properties, let by Niraj, we've worked with Irina on the sales side as well as their lettings team and both have been fantastic to deal with. Would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Nimesh · 1 July 2021 · Oyster Properties Stanmore
Agent replied
Dear Nimesh Sanghrajka,
First, we hope you and your family are well and safe. Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleBought buy to let with tenants so more complex than normal but Sarju was excellent with options available to us to make informed decisions. Their products are simple easy to understand when it comes to offering rent protection which I …
Kalpna · 1 July 2021 · Oyster Properties Arnos Grove
Agent replied
Dear Kalpna Shah,
Good day. Hope all is well with you and your family. It was a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Please let us know anything we can help you in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleI am using Oyster properties service for a couple of years now. I should say they are one of the best estate agent that I have worked with. Nick and Gemma team has been very helpful to answer all my queries and definitely a go to people for any assistance. Dealing with tenants was never easier with backing from oyster and they know what they do. I strongly recommend them to my friends.PositiveResponsiveness, Quality, Professionalism, Value
Bhaskaran · 30 June 2021 · Oyster Properties Stanmore
Agent replied · 23 May 2024
Dear Bhaskaran Sadagopan,
First, we hope you and your family are well and safe. We are happy to hear that you got exactly what you wanted out with our service. We appreciate your loyalty and your positive review about our company and staff. Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleVery professional and honest people to deal with. Highly recommendedPositiveProfessionalism
Suman · 29 June 2021 · Oyster Properties Stanmore
Agent replied
Dear Suman Gurung,
First, we hope you and your family are well and safe. We're happy you're pleased with the results of our service. Thank you again for taking the time to share your experience with us. We're grateful for client like you. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleAmazing guys. Always so responsive and easy to deal with! Thank you very much !PositiveQuality, Professionalism
Ignat · 29 June 2021 · Oyster Properties Stanmore
Agent replied
Dear Ignat Charakchiev,
First, we hope you and your family are well and safe. We appreciate your positive feedback. We are very pleased to hear that our staff provided you an excellent customer service. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again.
Best Regards,
Oyster Properties Team
★★★★★ 4/5
GoogleArjun and the Oyster team are very responsive and easy to communicate with.PositiveResponsiveness
Meera · 29 June 2021 · Oyster Properties Stanmore
Agent replied
Dear Meera Pandya,
First, we hope you and your family are well and safe. We couldn’t be happier that Arjun and the Oyster Team provided you with a great. We will be sharing your feedback with our team. Please let us know anything we can help you in the future.
Best regards,
Oyster Properties Team
★★★★★ 5/5
GoogleOyester properties have been too professional in understanding my requirements and giving me all possible options to select the right property as per my needs. Arjun from Oyster team facilitated my viewing and was always ready to help and answer my repetatitve questions.
Really a professional and quality service from complete team..
Thank you Team Oyester.PositiveResponsiveness, Quality, Professionalism
Vishal · 29 June 2021 · Oyster Properties Stanmore
Agent replied
Hi Vishal Sinha,
Thank you for taking the time to share your experience. We are glad that you are satisfied with our service. We are very pleased to hear that our staff provided you an excellent customer service. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleFor me the process of moving was very easy because of the team of Oyster Properties. Arjun guided us with the documents, and the background checking was very fast. I would like to recommend Oyster to others as well!PositiveProfessionalism
Gabi · 29 June 2021 · Oyster Properties Stanmore
Agent replied
Dear Gabi Maru,
First, we hope you and your family are well and safe. It was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback and being so open with us. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleI was trying to find a house for more than 2 months when finally I had the pleasure to met Gemma Groogan.
The best sales negociator, she was very professional and helped me with everything I need, even when she was off.
Thank you Gemma for everything!!PositiveProfessionalism
Carmen · 29 June 2021 · Oyster Properties Stanmore
Agent replied
Dear Carmen Tudor,
We hope you and your family are well and safe!
We appreciate your positive feedback and very pleased to hear that our staff provided you an excellent customer service. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again!
Best Regards,
Oyster Properties Team
★★★★★ 1/5
GoogleI have had a really negative experience with this agent, the customer service is poor. I saw a property on the weekend and was recommended to see another one by the lettings colleague. After the viewing I called the office to express my interest in viewing the property he told me about. The lady on the phone was rushing me to make an offer when I was simply trying to arrange a viewing for another flat. The lady on the phone would not listen to my enquiry and I was rushed off the phone. They do not know how to speak to applicants and do not know how to deal with enquiries correctly. I was made to feel like a nuisance rather than have my needs met. The booking process for viewings is long winded as you have to have a zoom call rather than have videos sent to you directly. The zoom call is literally a video with the colleague speaking over it. Will not be continuing my search with this agent as they made the overall experience really stressful and complicated.NegativeProfessionalism
Samara · 29 June 2021 · Oyster Properties Stanmore
Agent replied
Dear Samara Sylvester,
Thank you for your feedback, we are sorry that you did not had a good experience.
We at Oyster Properties have invested a lot of time and money in order to set up the infrastructure to carry out virtual viewings as per the government guidelines and ensuring safety for all our clients and staff members.
Although doing each virtual viewing is very time consuming from our part, We had great and positive response from all our landlords, buyers, sellers and applicants who were happy with virtual viewings since it was saving them a lot of unnecessary journey. This we believe is necessary in such times
We believe that the applicants viewing the property virtually along with us gives more personalised service and attention to our clients so that can fully understand the potential of the property and the comfort it has to offer to them and their family without stepping out of their house and risking their and their families health. They can ask all the questions and we can also assess with our tenants the criteria required by our reference companies in order to successfully afford the property
Sometimes this policy does not fit well with certain applicants for which we apologies but we trust our system which produces excellent results for our clients
We wish you all the very best with your future house hunting.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleHave had a great day experience recently from the Oyster Property team. From my first call to letting the property it has been seamless and professional. Was very impressed with the speed in getting the property onto the market with pictures and the time to get tenants in the property it exceeded my expectations.PositiveResponsiveness, Quality, Professionalism
Sandeep · 29 June 2021 · Oyster Properties Stanmore
Agent replied
Dear Sandeep Raithatha,
First, we hope you and your family are well and safe. We are glad to know that you appreciate on our effort for helping you with your property. We always aim to provide the best service to all our clients, and we are glad it resonated to you. Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleVery pleased with the service we received from Oyster. In particular, Gemma was great, by far the best estate agent we've ever dealt with, from viewings right through to an extremely efficient move in, many thanks.PositiveResponsiveness, Professionalism
Sarah · 29 June 2021 · Oyster Properties Stanmore
Agent replied
Dear Sarah A,
First, we hope you and your family are well and safe. Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! We always try to make sure to provide the best service to all our clients, and we are happy you appreciate all our efforts. Please don't hesitate to call us if there is anything we can help you with. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleAbsolutely fantastic service. We had the pleasure of having Gemma as our agent throughout the process. She literally went the extra mile for us. She is always contactable, friendly and professional. I can't recommend her highly enough.PositiveResponsiveness, Professionalism, Value
Cice1986 · 29 June 2021 · Oyster Properties Stanmore
Agent replied
Dear Cice,
First, we hope you and your family are well and safe. It was a pleasure serving you. We really appreciate you taking the time to share your experience. We're grateful for your honest feedback towards Gemma and we're glad you feel we're on the right track! Please don't hesitate to call us if there is anything we can help you with.
Thank you and we look forward to serving you again!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleI’m very satisfied with oyster properties! Been amazing experience! I’m recommending that for sure!
Henrique · 29 June 2021 · Oyster Properties Stanmore
Agent replied
Dear Henrique Godoi,
First, we hope you and your family are well and safe. Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleGemma is always very professional and responsive. Securing our new rental flat was seamless.
Tshepang57 · 29 June 2021 · Oyster Properties Stanmore
Agent replied
Dear Tshepang57,
First, we hope you and your family are well and safe. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please let us know anything we can help you in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleUmit found me the right tennant within two weeksPositiveProfessionalism
Raj · 27 June 2021 · Oyster Properties Arnos Grove
Agent replied · 26 June 2024
Dear Raj Toocaram,
First, we hope you and your family are well and safe. Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please let us know anything we can help you in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleGemma at Oyster properties was helpful from start to finish in finding a rental property and I would totally recommend them if you are thinking of moving
John kingPositiveQuality
John · 25 June 2021 · Oyster Properties Stanmore
Agent replied · 24 June 2024
Dear John King,
First, we hope you and your family are well and safe. We would like to thank you for your recommendations and this fantastic review. Our team of professionals is dedicated to providing you and everyone else who with only the best there is to offer. Please let us know anything we can help you in the future.
Best regards,
Oyster Properties Team
★★★★★ 5/5
GoogleThank you Gemma so very much for showing us such a lovely property and being selective to our needs :)
You have been very responsive and patient ever since the time we showed our interest in the property and always recommended the best.
Much appreciated. Loads of respect! May you have more and more happy clients just like us! :D
I recommend Oyster Properties!PositiveResponsiveness, Quality, Professionalism, Value
Jason · 25 June 2021 · Oyster Properties Stanmore
Agent replied · 24 June 2024
Dear Jason,
First, we hope you and your family are well and safe. Thanks for placing your trust in us and we are happy that we are able to help. We're grateful for your honest feedback and we're glad you feel we're on the right track! Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleOyster Properties are a very professional outfit, Manesh in particular always makes him self available and gives great advise and direction. Highly recommended.PositiveResponsiveness, Professionalism, Value
A · 25 June 2021 · Oyster Properties Arnos Grove
Agent replied · 24 June 2024
Dear Ryan Rahnavard,
First, we hope you and your family are well and safe. Thank you for taking the time to write about your experience. It is wonderful to hear that Manesh were able to provide you with the excellent experience we strive to provide all our customers. We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleI really want to take this time to thank Oyster properties for getting us through all the stress of house moving. One of their agents Umit was extremely professional helping us through all the paperwork and was very responsive with enquiries. Definitely recommended for anyone who's looking for a movePositiveResponsiveness, Quality, Professionalism, Value
KEN · 25 June 2021 · Oyster Properties Arnos Grove
Agent replied · 24 June 2024
Dear Ken Mbanefo,
First, we hope you and your family are well and safe. We are glad that all our effort paid off, and knowing you are satisfied with the service we provided. Your high praise will encourage and inspire our staff to work harder. Please let us know anything we can help you in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleWonderful people to talk to ...very good service ...willing to help you all the way
Jason · 25 June 2021 · Oyster Properties Stanmore
Agent replied
Dear Jason Goldman,
First, we hope you and your family are well and safe. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing customers like you. Please don't hesitate to call us if there is anything we can help you with. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleI have only ever had a 5 star service from Oyster. I cannot recommend them highly enough. As a landlord, the attention to detail is something that Oyster excels in. Follow ups are done without delays and their team are very good on the phone providing good answers and solutions to my complicated problems! Thank you Oyster..
Nick · 23 June 2021 · Oyster Properties Arnos Grove
Agent replied
Dear Nick Shah,
First, we hope you and your family are well and safe. We are happy to hear you had a positive experience at Oyster Properties. We value your input and encourage you to let us know more details about your experience with us. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleManesh was wonderful to work with from the beginning. He was always there to answer every query, wanting the best possible outcome and to push the process along. I highly recommend Oyster Properties as a great estate agency who are there for their clients every step of the way.
Vicky · 21 June 2021 · Oyster Properties Arnos Grove
Agent replied · 20 June 2024
Dear Vicky Alhadeff,
First, we hope you and your family are well and safe. We were blown away by your positive words, we really appreciate the time you took to write such a detailed review and we are happy with the trust you are giving us. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words.
Best Regards,
Oyster Properties Team
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