★★★★★ 5/5
GoogleGemma was very helpful and kind, always responding to emails and finding out answers to our questions very quickly.
Lucie · 4 May 2022 · Oyster Properties Stanmore
Agent replied
Dear Lucie Pacey Ohanian,
Thank you so much for your kind words, Lucie. We really appreciate you taking the time out to share your experience with us, and we agree, Gemma is truly a gem to have on our team! We count ourselves lucky for customers like you. Please don't hesitate to call us if there is anything we can help you with.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleRecently rented a property through them and I am very satisfied with the service received. Gemma is super professional always available on the phone/email willing to provide outstanding customer service. Thank you all!
Ioana · 4 May 2022 · Oyster Properties Stanmore
Agent replied
Dear Ioana Bocancea,
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!
Please don't hesitate to call us if there is anything we can help you with.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleWhen I tell my friends about Irina at Oyster, I refer to her as 'a property genius' because that's exactly what she is; there's nobody I've ever met who knows & understands property like she does.
In an instant, she can tell you to a penny what a specific property is worth, she's alert to the major & minor national changes in the property scene & she has amazing resources of energy in driving your property towards successful exchange & completion.
And she's part of a great team; when my flat was on the market, I used to read every detail of Dean's brilliant weekly online reports of activity around the sale & these reports helped me to make important decisions about adjustments in the sales strategy - backed-up of course, with sound advice from Irina.
I'm happily settling into my new place now & I know for sure that I wouldn't be here without Oyster, Dean & Irina. They, & all the people at Oyster make a formidable team; it was brilliant to have them on my side.
Thank-you for everything, Oyster - I could never have done it without you!
Geoff · 30 April 2022 · Oyster Properties Stanmore
Agent replied
Dear Geoff,
Thank you for taking the time to review your experience with Oyster Properties. I am very pleased to hear that our staff made the transaction a pleasant one without any headaches. We do take pride in catering to our guests' needs the best way we can. Please don't hesitate to call us if there is anything we can help you with. Looking forward to seeing you again soon. Best Regards - Oyster Properties Team
★★★★★ 5/5
GoogleUmit Shan one if the best
memger of staff Oyster properties
Marios · 30 April 2022 · Oyster Properties Arnos Grove
Agent replied
Dear Marios Marinos,
First, we hope you and your family are well and safe. Thank you for the positive review about your experience. We appreciate your time and high praise to Umit. Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 1/5
GoogleUnfortunately I’m renting a property in Enfield with this agency and so far was the worst experience I had.
The flat has a lot of problems one of this is a leak in the main bedroom that the agency said would be fixed in one week time, I’m living here for a month and one week and still the place has not been fixed.
We can’t use the main bedroom as there is mold everywhere and the wall is falling apart.
I decide to break the contract has we are living in awful condition and bad for me I’m dealing with a “really nice”person from financial team.
We asked a reduction of the rent as instead of two bedroom flat we are using just one room (which is a really tiny room) and if they would not accept we won’t allow any viewing,
she said that we are threatening them saying that we won’t pay the rent.
If basically we don’t do as she said she will report us to the authorities and that
Our behaviour will be mentioned on any landlord reference and if any rent in unpaid they will start debt collection procedures which will result in CCJs if applicable.
All this just because we asked for a discount since we are not using the whole flat.
I have a 20months son and the place is not safe at all for him but still they don’t care!
What to say…I just have no words.
They are just after money and did not say sorry once.
Just being rude and ignoring texted and calls.
A.D · 30 April 2022 · Oyster Properties Arnos Grove
★★★★★ 1/5
GoogleWorst experience renting I ever had, I moved in one month ago with my family I have a son 20 months old, and there was a problem in The main bedroom that they said that would be fixed by the end of weekend, so we were ok about that, and we would stay in a tiny room that fits a double bed inside (3 of us), but one month later they still didn’t fix anything in the flat even the small things that they said it was priority to fix and report it in a link sent to us, because my son could hurt himself, still not fixed, we are paying the total rent, the landlord said that he wouldnt reduce the price for the rent even though we are not able to use the main bedroom of the flat, is really sad how people can disrespect you when they are protected by a contract, they use it against you, even though knowing that you are having problems, they have loads of pictures and videos of the situation, and still don't do anything…
Uploading some pictures so you can see it by yourself, and decide if they are fair or not...
by the way the always say that the place has to be professionally cleaned right ? we are full of paint on the floor and other things...
TiagoMirandaInk · 30 April 2022 · Oyster Properties Arnos Grove
★★★★★ 5/5
GoogleThis was our first experience of renting a property and Oyster Properties made it a convenient experience for us. Kumar
Gurung has been exceptionally professional and helpful at every step of the process and very responsive!
Marzia · 30 April 2022 · Oyster Properties Arnos Grove
Agent replied
Dear Marzia Tahir,
We’re so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. If there’s anything we can do to serve you further, let us know.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleDear Rebecca Osei,
Hope all is well. Thank you again for taking the time to share your positive review with us, it’s always appreciated. Please let us know anything we can help.
Best Regards,
Oyster Properties Team
Rebecca · 30 April 2022 · Oyster Properties Stanmore
Agent replied
Dear Rebecca Osei,
Hope all is well. Thank you again for taking the time to share your positive review with us, it’s always appreciated. Please let us know anything we can help.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleDear T.B,
Hope all is well. Thank you for taking time to give us a positive review. Our goal is to provide a great customer service to all our clients, and we're glad to know we are on the right track. Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
T · 30 April 2022 · Oyster Properties Stanmore
Agent replied
Dear T.B,
Hope all is well. Thank you for taking time to give us a positive review. Our goal is to provide a great customer service to all our clients, and we're glad to know we are on the right track. Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleThank you Oyster Properties.
Especially Gemma - very helpful, Kind and professional person.
Thank you Gemma!
Nina · 30 April 2022 · Oyster Properties Stanmore
Agent replied
Dear Nina Pavlova,
First, we hope all is well with you. Thank you for taking time to share your experience with our service. We are glad all our efforts paid off with a positive feedback from you. Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleWe like to thank Gemma for all services to move in , lovely service !!
Many thanks
Daniel · 30 April 2022 · Oyster Properties Stanmore
Agent replied
Dear Daniel Sirghie,
Hope all is well. We're happy to hear that our team provided you with excellent service. We will make sure that they receive your feedback. I’m sure it will make their day!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleThe team at Oyster Properties, especially Gemma have been superb.
Their help and support with my house move has been much appreciated.
Naina · 30 April 2022 · Oyster Properties Stanmore
Agent replied
Dear Naina Khan,
First, we hope you and your family are well and safe. We are glad to be part of your journey of finding your home. We always strive to do the best to al our clients. Please let us know anything we can help you in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleGreat service, very friendly and very nice person
Gemma help us very quickly and very professional
I definitely recommend this agency
Diana · 30 April 2022 · Oyster Properties Stanmore
Agent replied
Dear Diana Balaea,
Thank you for your great review. At Oyster Properties, we work hard to offer high-quality service to
every guest. We made sure to share this feedback with Gemma to give her the recognition
that she deserves. She was delighted to hear your feedback. We look forward to serving you again. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleGemma is my contact at Oyster properties
As a first time renter I had lots of question and was she I would annoy her. She was understanding and very helpful.
Would definitely recommend Oyster Property and Gemma!
Raj · 30 April 2022 · Oyster Properties Stanmore
Agent replied
Dear Raj Gorsia,
Hope all is well. Thank you so much for your kind words, Raj. We really appreciate you taking the time out to share your experience with us, and we agree, Gemma is truly a gem to have on our team! We count ourselves lucky for customers like you. Please let us know anything we can help you.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleAbhi is well supportive and he is responsive
any time i asked for help for our rental property he always come with great service and solutions
Highly recommended.
Gaurav · 30 April 2022 · Oyster Properties Stanmore
Agent replied
Dear Gaurav Hapani,
It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. If there’s anything we can do to serve you further, let us know.
Best Regards,
Oyster Properties Team
★★★★★ 4/5
GoogleGood experience, Gemma showed us the house and was very courteous. She made sure the process was smooth and quick.
Overall a pleasant experience
Haarnnit · 30 April 2022 · Oyster Properties Stanmore
Agent replied
Dear Haarnnit Keer,
Thank you for leaving me a review. We're glad to hear that you’re happy with the process. We appreciate
your feedback about understanding your needs during the homebuying experience; we always work
hard to help clients find the right fit in a new home. I’ll be sure to share your comments with my
colleagues to ensure we continue to improve on delivering exceptional service. We look forward to
hearing from you again soon.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleHad a great experience with Oysters Properties.
The team was very efficient. I would like to thank Abhi for helping us go though the moving out process. He made the whole process easier.
Very professional, I would truly recommend with all the confidence.
Thank you Abhi and Oyster properties!
Madalina · 30 April 2022 · Oyster Properties Stanmore
Agent replied
Dear Madalina Roxana,
Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Please don't hesitate to call us if there is anything we can help you with. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleResponsive and helpful, thank you Kumar
Vanessa · 27 April 2022 · Oyster Properties Arnos Grove
Agent replied
Dear Vanessa Yeung
It’s great to hear that you had a positive experience with our service, especially Kumar. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleI was a landlord with Oyster Properties for a number of years and they were great. Professional, good communication and were particularly helpful with the sale of the flat. Highly recommend Manesh Shah who is a Property Consultant with them.
Hywel · 27 April 2022 · Oyster Properties Arnos Grove
Agent replied
Dear Hywel Richards,
We’d like to thank you again for taking the time to write this review of service. All feedback is highly appreciated, as it enables us here at Oyster Properties. to further develop our products and services. We’re very grateful for customers like you and looking forward to do with business again in the near future. If there’s anything we can do to serve you further, let us know.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleI recently moved into a flat managed by Oyster Properties. Big thanks to Gemma for being supportive throughout the process and patiently answering my questions well after I moved in. Happy with the overall process with Oyster so far, based on my current experience I would definitely recommend.
Karthik · 27 April 2022 · Oyster Properties Stanmore
Agent replied
Dear Karthik Kaushik,
Thank you for the kind words! We’re so happy your moved in went so smoothly. We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleGemma was a such a lovely lady to deal with, she was prompt with her responses and available for any questions I had, dealt with all my queries asap and always had a smile on her face ;)
Poonam · 25 April 2022 · Oyster Properties Stanmore
Agent replied
Dear Poonam Vithlani,
It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleI had issue with my electric hob and could not cook. Went to office and asked for a help. Abhi manage to get it sorted on the same day in couple of hours. Very efficient, organised and great service. Thank you Abhi and oyster properties.
Florin · 25 April 2022 · Oyster Properties Stanmore
Agent replied
Dear Florin Morosanu,
We are happy to hear that our team especially Abhi provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day! If there’s anything we can do to serve you further, let us know.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleAbsolutely amazing service from Abhi at Oyster properties. Great communication always picks up the phone and is extremely helpful, have been working together for about 6 months.
Bush · 25 April 2022 · Oyster Properties Stanmore
Agent replied
Dear Bush Baby,
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleGreat Experience in renting a property through Gemma. The communication was very clear and she helped greatly in closing the deal with the landlord.
Sajal · 25 April 2022 · Oyster Properties Stanmore
Agent replied
Dear Sajal Batra,
Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Gemma receives the recognition she deserve. If there’s anything we can do to serve you further, let us know.
Best Regards,
Oyster Properties Team
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