Oyster Properties estate agents in Stanmore and Arnos Grove

Dear Isha Parekh, First, we hope you and your family are well and safe. Thank you for leaving us a positive review. Gemma will be very pleased for your high praise. Its our pleasure to serve you and we are happy to be part of your journey for finding your home. Please let us know anything we can help in the future. Best Regards, Oyster Properties Team

Dear Polina Eneva, First, we hope you're well and safe. Thanks so much for your feedback! We’re really glad to know that you appreciate all our efforts especially how Gemma showed professionalism by helping you. Please let us know anything we can help in the future. Regards, Oyster Properties Team

Dear Saima Abbasi, Thank you so much for this 5-star and detailed review about our service. We really appreciate you being a customer and helping to share the word about us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Gemma will be happy with your high praise as she works diligently to always provide the best customer service. Please let us know anything we can help in the future. Regards, Oyster Properties Team

Dear Alina Filimon, First, we hope you and your family are well and safe. Thanks for the awesome review! We work hard to meet expectations and your confidents in us, and we’re happy to hear we hit the mark for you especially Manesh. Please let us know anything we can help you in the future. Best Regards, Oyster Properties Team

Dear Alan Cracknell, Hope all is well. Thank you for leaving us a detailed and positive review. Manesh will be pleased to learn of your high praise. We are delighted to know that we are on the right track knowing you appreciate our customer service. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team

Dear Chandi & Vishal, First, we hope you and your family are well and safe. Thank you for taking time to write us a detailed review. We a glad to know how Manesh helped you, and we are glad we are on the right track. We work hard to provide an excellent customer service, and we are happy that we are on the right track. Please let us know if you need anything in the future. Regards, Oyster Properties Team

Dear Emma Hawkins, First, we hope you and your family are well and safe. It was nice to know that Umit made a mark to you with the service he provided. He is really a gem to our company. Thank you for sharing your experience, and we are happy to help you. Please let us know anything we can help in the future. Best Regards, Oyster Properties Team

Dear Ryan Mark, Thank you for taking the time to share your experience with us! We’re glad that we were able to meet your expectation. Trust us, you’ve made our day immensely better by sharing your experience. If there’s anything we can do to serve you further, let us know. Best Regards, Oyster Properties Team

Dear Steve Mandel, We’re so happy to hear you had a great experience. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Best Regards, Oyster Properties Team

Dear Giwrgos Kwstoulas, Hope all is well. Thanks so much for sharing your experience with us. We're glad you felt a great customer service. It's something we've worked hard on and we're pleased our efforts resonated with you. Please let us know anything we can help in the future. Best Regards, Oyster Properties Team

Dear Flou Rege, Hope all is well. Thank you for leaving us a wonderful review. We appreciate your time of sharing your experience with our service. We are glad to be part of your journey to find your home. Please let us know anything we can help. Best Regards, Oyster Properties Team

Dear Sanjoy Roy, First, we hope you're well and safe. We can’t thank you enough for the kind words about Gemma and our Company. We are glad that we are on the right track. Please let us know anything we can help in the future. Regards, Oyster Properties Team

Dear Lahari V, Hope all is well. Thank you so much for the review! We're glad to hear that had a great experience with our service. We are committed to providing best customer service and it’s great to know that we’re meeting this goal. Thank you again for taking the time to share your feedback with us, it’s always appreciated. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team

Dear Kuan Yang, Hope all is well. Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Thanks for placing your trust in us and your willingness to share especially how Manesh helped you. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team

Dear Fiza Asghar, Hope all is well. Thank you for sharing your experience with us. We will share this with the Oyster Properties team especially to Gemma to let them know to keep up the amazing work. Please let us know anything we can help you in the future. Best Regards, Oyster Properties Team

Dear Adebowale Ajayi, Thank you for sharing your wonderful experience with our service. We are glad to know that you appreciate all our efforts, especially Gemma. Please don't hesitate to call us if there is anything we can help you with. Thank you! Best Regards, Oyster Properties Team

Dear Iman Hashemi, Thank you for your feedback. We’re very sorry to hear about your recent experience. We hold ourselves to the highest standards and have addressed this issue. We hope you understand that we need to deduct from your deposit the cleaning cost when you moved out from the property. It was part of the agreement you signed that you need to arrange cleaning before moving out, and unfortunately you were unable to comply. If you have any questions about your account or you’re unsure about anything, give us a call at 02089515558. Thank you! Best Regards, Oyster Properties Team

Dear Matt Wright, Hope all is well. We appreciate your positive feedback. We are very pleased to hear that Manesh provided you an excellent customer service. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again. Best Regards, Oyster Properties Team

Dear Shashi Kanbi, Thanks for the awesome review, Shashi! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. If there’s anything we can do to serve you further, let us know. Best Regards, Oyster Properties Team

Dear Alex Arpent, We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! If there’s anything we can do to serve you further, let us know. Best Regards, Oyster Properties Team

Dear Amie, First of all, we really and deeply apologize for the inconvenience it has caused you. We write this just to clarify to you that we have all along tried to be helpful to you and provide the right advise. It’s our endeavor to make the tenancy and the move-in process as simple and hassle free as possible. So please read our point of view here. 1. House owners usually get the Property/Tenancy insured and it is the requirement of the Insurance company that the Tenant clears a referencing process laid out by Insurance Companies. 2. Your application did not pass the referencing process and trust us, we tried our best to gather as much information, as possible, from you so that the Referencing company makes a proper informed decision. 3. And thus, after a few days of to and fro, the Owner could not accept your tenancy application as it did not pass the Referencing Company’s process. Which is why the tenancy could not be insured. As for the holding deposit, we accept it from Applicants to take the Property off the market during referencing. The referencing process is a simple verification/evaluation process which checks the Tenants’ claims of a legal right to stay and other information they have provided. Once again, we apologise for the experience you had and we hope you appreciate that we were simply doing our job. Best Regards, Oyster Properties Team

Dear Dipesh Parmar, It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. If there’s anything we can do to serve you further, let us know. Best Regards, Oyster Properties Team

Dear Alex Arpent, We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! If there’s anything we can do to serve you further, let us know. Best Regards, Oyster Properties Team

Dear Constantin Puscasu, We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! Best Regards, Oyster Properties Team