★★★★★ 5/5
GoogleGemma is not only a great realtor but also very kind and helpful person. While starting a new life in London, the way she proceed the renting process made olur lives much easier. We're greatfull for Gemma and Oyster🙏PositiveResponsiveness, Quality, Professionalism, Value
Hakan · 19 June 2022 · Oyster Properties Stanmore
Agent replied · 18 June 2024
Dear Hakan Barca,
Hope all is well. Thank you so much for sharing your experience with our service. We want every experience to be “five stars”! Thank you for sharing your experience with Gemma, we are glad to know that you appreciate all her efforts. Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleOyster properties has helped me finding the perfect accommodation. I would specifically like to mention the prompt support we have received from Gemma. she was professional, very responsive and made the process very smooth. Thanks Gemma!PositiveResponsiveness, Professionalism
Achal · 19 June 2022 · Oyster Properties Stanmore
Agent replied · 18 June 2024
Dear Achal Alex,
First, we hope you and your family are well and safe. It was nice to know that Gemma made a mark to you with the service he provided. She is really a gem to our company. Thank you for sharing your experience, and we are happy to help you. Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleGemma from Oyster properties helped us in our search for apartments. The team was approachable and was quick to respond to our queries. Took time to understand our requirements , what kind of place we wanted etc. As we were new to the place, helped us understand the entire process of lettings. They ensured the process was smooth on the day of move in and key-handover. Would definitely recommend the services from Oyster Properties.PositiveResponsiveness, Quality, Professionalism
Arushi · 19 June 2022 · Oyster Properties Stanmore
Agent replied · 18 June 2024
Dear Arushi Bafna,
Hope all is well. We can’t thank you enough for the kind words about service. Your review means a lot to us and lets us know we’re on the right track! Thanks for your kind words about Gemma, we will be happy to know your high praise. We’re very grateful for customers like you and hope you stick with us for years to come! Please let us know anything we can help.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleManesh has been very kind and helpful during the sale of my property he has kept me informed at every stage of the procedure. Nothing has been too much trouble for himPositiveResponsiveness, Quality, Professionalism, Value
Margaret · 17 June 2022 · Oyster Properties Arnos Grove
Agent replied · 16 June 2024
Dear Margaret Gray,
First, we hope you and your family are well and safe. It was our pleasure to always provide the best customer service, and we are glad it made a great impact to you. Manesh will be happy with your praise, and will encourage him to always do his best. Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 4/5
GoogleI moved to London in November 2020 and had to isolate for 2 weeks. I had to find an apartment in 4 weeks and couldn't quite do a physical viewing the first two weeks. Gemma from oyster properties was very helpful in arranging a virtual viewing and answering all my questions. After my isolation I also wanted to see the place once and Gemma arranged for a viewing on a Saturday. She was very helpful in me finding an apartment and also answering all questions regarding reference checks. Oyster have also been very helpful in quickly addressing small issues that I faced when I moved to my new apartmentPositiveResponsiveness, Professionalism
Sriram · 14 June 2022 · Oyster Properties Stanmore
Agent replied · 13 June 2024
Dear Sriram Kuravi,
Thank you for taking the time to share your experience. We are glad that you are satisfied with our service. We are very pleased to hear that our staff provided you an excellent customer service. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with.
Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleWe have recently moved into our flat with Oyster, and the experience has been great. Umit has been incredibly responsive and attentive, and I would happily rent from them again.PositiveResponsiveness, Professionalism
Jess · 13 June 2022 · Oyster Properties Arnos Grove
Agent replied · 12 June 2024
Dear Jess Caines,
Hope all is well. We are happy to be part of your journey for finding your home. We appreciate your positive feedback, and sharing the community your experience with our service, and Umit's customer service. Please let us know anything we can help in th future.
Best Regard,
Oyster Properties Team
★★★★★ 5/5
GoogleIf you are looking for a new property to rent, and your negotiator is Gemma from Oyster property, you can name yourself a very lucky person! 😊 Gemma is very patient and professional in her job and you can definitely trust her that will do the things in her best...PositiveResponsiveness, Professionalism
Mohammad · 12 June 2022 · Oyster Properties Stanmore
Agent replied · 11 June 2024
Dear Mohammad Abbasi,
Hope all is well. Thank you for leaving us a wonderful review about our service. We are glad that all our efforts paid off. Gemma will be pleased with your high praise. She is really a gem to us. Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleGemma at Oyster Properties has provided an excellent service throughout the renting process. She has gone above and beyond to make sure we can rent the property we wanted as quickly as possible. I would highly recommend their servicesPositiveQuality, Professionalism
Florin · 12 June 2022 · Oyster Properties Stanmore
Agent replied · 11 June 2024
Dear Florin Pitu,
Hope all is well. Thank you for taking the time to review your experience with Oyster Properties. We're so glad to hear that our staff were able to make your experience with us a memorable one . We will pass on your compliments about Gemma to the Oyster Properties Team. We look forward to serving you again. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleI am very happy with the service provided by Oyster Properties. Gemma who was contact person from Oyster preopties was very helpful and responsive during entire process. It was a very good experiece.
Thank you Gemma and team for making all this process simpler and quicker.PositiveResponsiveness, Quality, Professionalism, Value
Harshwardhan · 11 June 2022 · Oyster Properties Stanmore
Agent replied · 10 June 2024
Dear Harshwardhan Nalawade,
Thank you so much for leaving us a wonderful review. We really appreciate you being a customer and helping to share the word about us. We look forward to serving you again. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleI am a first time buyer and have used Oyster Properties to help me buy my property. Manesh is professional and went out of his way in helping me during this process. Very pleased with his services.
Lbc · 11 June 2022 · Oyster Properties Arnos Grove
Agent replied · 7 April 2023
Dear Lbc,
Thank you so much for your kind words, Manesh. We really appreciate you taking the time out to share your experience with us, and we agree, Manesh is truly a gem to have on our team! We count ourselves lucky for customers like you. If there’s anything we can do to serve you further, let us know.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleThese guys provide the best level of professional service, and treat people with the upmost respect, they shame the other agents in the area and can see Oyster growing rapidly with their quality nonsense service.
Once again thank you for getting the purchase over the linePositiveResponsiveness, Quality, Professionalism
Brijesh · 9 June 2022 · Oyster Properties Stanmore
Agent replied · 8 June 2024
Dear Brijesh Patel,
Hope all is well. Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience. Please don't hesitate to call us if there is anything we can help you with.
Thank you and we look forward to serving you again!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleA massive thank you to Gemma at Oyster Properties! She was ‘on it’ at every given opportunity- so helpful and had all the answers to make my move nice and smooth. Thank you for answering my texts/ calls and always replying the minute you got the chance.
Many thanks.PositiveResponsiveness
N'Adem · 9 June 2022 · Oyster Properties Stanmore
Agent replied · 8 June 2024
Dear N'Adem Amaning,
First, we hope you and your family are well and safe. Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience , especially how Gemma helped you. Please don't hesitate to call us if there is anything we can help you with.
Thank you and we look forward to serving you again!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleGemma at Oyster Properties helped us with moving in process. Firstly it was extremely convenient to view the property after working hours. After we agreed in regards to the price, she helped us to negotiate a couple of thing with a landlord. We have moved with pleasure. We hope our stay will be as enjoyable as a moving process.PositiveResponsiveness, Professionalism
Inessa · 9 June 2022 · Oyster Properties Stanmore
Agent replied · 8 June 2024
Dear Inessa Pobyeda,
First, we hope you and your family are well and safe. Thanks for the awesome review, Inessa! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleI recently used Oyster Properties to rent out a flat of mine & they couldn't have been more helpful. I dealt with Umit who conducted all the viewings & provided regular feedback & tips on how to generate more interest. Once we did find a tenant, Umit & the team dealt with the council, the references, inventory etc & all in a timely manner. Tenant is now settled & I couldn't be happier with the process! I'll be sure to come back to Oyster in the futurePositiveResponsiveness, Professionalism
O · 9 June 2022 · Oyster Properties Arnos Grove
Agent replied · 8 June 2024
Dear O Malick,
Hope all is well. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us, and we agree, Umit is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleUmit was proficient, and proffesional in aiding from the beginning and right up till untill the keys were handed over!PositiveResponsiveness, Professionalism
Jonathan · 8 June 2022 · Oyster Properties Arnos Grove
Agent replied · 7 June 2024
Dear Jonathan Masudi,
Hope all is well. We’re delighted to hear you appreciate our service especially Umit. Please let us know anything we can help you in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleQuick response to repairs and work done to a high standard. Easy to communicate with and a very friendly maintenance team. They go above and beyond to help, which is not easy to find with an agency lately. We definitely recommend Oyster Properties Stanmore.PositiveResponsiveness, Quality, Professionalism
Otilia · 8 June 2022 · Oyster Properties Stanmore
Agent replied · 7 June 2024
Dear Otilia Baciu,
First, we hope you and your family are well and safe. We are glad to know that our maintenance team helped you. They work hard to provide best customer service to all our clients. Please let us know anything we can help in the future.
Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleI would wholeheartedly recommend Oyster properties especially on Gemma because she did her best to find the perfect home for us. We found the house when we thought we wouldn't find what we wanted. But luckily we found the most important was Gemma's support because she had the patience and willingness to help us with the whole procedure. Thanks to Gemma from the whole family.PositiveResponsiveness, Quality, Professionalism, Value
Adriana · 8 June 2022 · Oyster Properties Stanmore
Agent replied · 7 June 2024
Dear Adriana Sturza,
First, we hope you and your family are well and safe. We are glad to be part of your journey to find your perfect home. Gemma will be delighted with your high praise, she works diligently to provide an excellent service. And we are happy to know we are on the right track. Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleReally nice experience!!
Gemma was so kind and patient with all our requests and helped us to find the right home for our new family ❤️ Thank you for that!
Everything was done so quick and easy online, so not supposed to move around for paperwork (as I was pregnant).
Really recommending Oyster Properties!!PositiveProfessionalism
Mariana · 8 June 2022 · Oyster Properties Stanmore
Agent replied · 7 June 2024
Dear Mariana Iacinta Horvat,
First, we hope all is well. Thank you for leaving us a wonderful review. We really appreciate you taking the time out to share your experience with us, and we agree, Gemma is truly a gem to have on our team! We count ourselves lucky for customers like you and being part of journey to look for your home. Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleGemma at Oyster Properties has helped us a lot for smooth transition and has provided an excellent service throughout the renting process. She ensured the process was smooth on the day of move in and key-handover. I would highly recommend their services.PositiveResponsiveness, Quality, Professionalism
Elizabeth · 8 June 2022 · Oyster Properties Stanmore
Agent replied · 7 June 2024
Dear Elizabeth Jose,
First, we hope all is well with you. Thank you for taking time to share your experience with our service. We are glad all our efforts paid off with a positive feedback from you. Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleMr. Umit provided my family with professional renting service. The entire renting process was very smooth and clear. He was very patient in helping me to solve out the problems. His quick response was reassuring. We are very satisfied with his work . Thanks Mr. Umit helped us to rent a very comfortable house! Well done!!PositiveResponsiveness, Quality, Professionalism
Gloriana · 7 June 2022 · Oyster Properties Arnos Grove
Agent replied · 6 June 2024
Dear Artna Hi,
First, we hope you and your family are well and safe. Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. We're glad we were able to meet your expectations! Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleGemma was always ready to help and answer all question and doubts.
I am happy with her professionalism and care.PositiveResponsiveness, Professionalism
Deyanira · 5 June 2022 · Oyster Properties Stanmore
Agent replied · 4 June 2024
Dear Deyanira Zerpa,
First, we hope you're doing well. Thank you for giving us a 5-star review. We appreciate your time sharing your experience with our service. We always do our best to provide a best customer experience, and we are glad you appreciate our efforts. Please let us know anything we can help with the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleMy estate agent, Gemma Groogan, was extremely helpful in helping me and my friend move into our flat. She was warm, inviting and informative and I couldn’t recommend her services enough!PositiveResponsiveness, Quality, Professionalism
Daniel · 5 June 2022 · Oyster Properties Stanmore
Agent replied · 4 June 2024
Dear Daniel Simons,
First, we hope you and your family are well and safe. We can’t thank you enough for the kind words about how our company especially Gemma helped you finding your home. Your review means a lot to us and lets us know we’re on the right track! Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleEveryone was really helpful and they would admit to your problems and queries instantly. Gemma, Nick and Shivam, in particular, were really helpful and responsive. This was the second time I had to go there and both times I'd leave with a positive outcome. Thank you so much for the Oyster Team in giving me such an amazing experience. ThanksPositiveResponsiveness, Quality, Professionalism, Value
Chetan · 5 June 2022 · Oyster Properties Stanmore
Agent replied · 4 June 2024
Dear Chetan Mehta,
Hope all is well. Thank you for leaving us such a wonderful review. We are beyond glad that we managed to meet your expectations. Gemma, Nick and Shivam will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. Thank you for your positive and encouraging feedback!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleI worked with Gemma Grogan, she was extremely helpful, efficient and supportive the entire way which made the whole transition go smoothly. She's competent and professional and things get done in a timely manner.
I definitely recommend her!PositiveResponsiveness, Quality, Professionalism, Value
Talitha · 5 June 2022 · Oyster Properties Stanmore
Agent replied · 4 June 2024
Dear Talitha Weideman,
First, we hope you and your family are well and safe. Thanks for your kind words about Gemma. We really appreciate you taking the time out to share your experience with us, and we agree, Gemma is truly a gem to have on our team! Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
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