Trusted Agent profile
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★★★★★
1,692 reviews across 2 offices and 3 platforms
Oyster Properties has two offices, in Stanmore and Arnos Grove. Together they have 1,692 reviews on three platforms, rated 4.5 out of 5 overall.
1,468
Reviews on Google
All 2 offices
109
Reviews on Facebook
Business-wide
104
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used Oyster to manage a property as I didn't live nearby and needed someone to help get it ready for sale. They were amazing and went above and beyond ...Read all 6 from sellers
Manesh from Oyster Properties made our home-buying experience truly exceptional. From the outset, he was incredibly supportive, always available to answer our ...Read all 3 from buyers
I would like to thank Neil for his professionalism, because he was very attentive from day one, always available to help and mainly concerned to solve my ...Read all 2 from tenants
Oyster Properties's two offices, most reviewed first. Each has its own page.
Showing 1,467 reviews on Google only. Show every review
5/5
GoogleKumar was really helpful throughout. He ensured that all my doubts were cleared and my tenancy formalities completion was a breeze thanks to him.
Dear Anju K.E., We’re so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Please don't hesitate to call us if there is anything we can help you with. Best Regards, Oyster Properties Team
5/5
GoogleWe had a great experience transitioning from our old place to a new one because of Kumar. He is very professional, friendly, efficient and very helpful. We are very happy with his service. All the best, Kumar!
Dear Danny Dave Ancajas, We’re so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Please don't hesitate to call us if there is anything we can help you with. Best Regards, Oyster Properties Team
5/5
GoogleWe recently bought a property through Maneesh at Oyster properties. It was a difficult purchase but Maneesh helped considerably to push it through and was very helpful at every part of the process . We highly recommend Oyster properties and thank you again Maneesh.
Dear Julia Kyprianou, Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Manesh receives the recognition they deserve. Please don't hesitate to call us if there is anything we can help you with. Best Regards, Oyster Properties Team
5/5
GoogleI bought a flat through Oyster properties and I highly recommend them. I was dealing with Manesh who was very professional and made the process easy. He was responding quickly on every inquiry and helped me complete despite issues with the property owner. Top man
Dear Chris K, You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to serve you. Please don't hesitate to call us if there is anything we can help you with. Best Regards, Oyster Properties Team
4/5
GoogleHelpful and responsive.
Dear E-Quen, Thank you very much for taking the time to leave us a review, it is very much appreciated by us. Please don't hesitate to call us if there is anything we can help you with. Best Regards, Oyster Properties Team
5/5
GoogleGood
Dear Meet Patel, Thanks for your 5-star review! We sincerely appreciate your feedback. Please don't hesitate to call us if there is anything we can help you with. Best Regards, Oyster Properties Team
5/5
GoogleThanks to oyster properties and Gemma, she is very helpful and co operating during process
Dear Pratiksha Rakesh Patel, Thank you for taking the time to leave us a review. You are more than welcome, we are very happy to hear that your experience with us was an amazing one! Please let us know anything we can help in the future. Best Regards, Oyster Properties Team
1/5
GoogleI was not at all satisfied with this agency, I saw a house yesterday I was the first person to see it I immediately wanted to take it to settle with a down payment with everything and after many hours of waiting I get an email from their boss that he chose another family and what do you think who gave the first email is not important, totally disappointed!!!!🤬🤬🤬
5/5
GoogleGreat service and very professional in their conduct. I would recommend Oyster Properties Stanmore to both landlord as well as tenants.
Dear Vishal Gandhi, Thank you for taking the time to leave us a review. You are more than welcome, we are very happy to hear that your experience with us was an amazing one! Please don't hesitate to call us if there is anything we can help you with. Best Regards, Oyster Properties Team
5/5
GoogleJust rented a flat in Wealdstone from Oyster properties and Gemma has been very helpful and good guide throughout the process from viewing property to moving in to the property and even after.
Dear Nima Tamang, We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! Please don't hesitate to call us if there is anything we can help you with. Best Regards, Oyster Properties Team
5/5
GoogleI am trying to find the rental property and i called to oyster property and one of the members of oyster property and she is gemma , whom I talked about the property. She has really a good and kind nature. She gave me always positive and quick response.
Dear Twinkle Patel, Thank you so much for this lovely review, we are so happy to hear you had such a good experience with us and that we were able to assist you in creating what you were looking for. We indeed take pride in maintaining clear and detailed communication between us and our lovely clients such as yourself. Please don't hesitate to call us if there is anything we can help you with. Best Regards, Oyster Properties Team
5/5
GoogleOyster Properties was incredibly helpful in finding a rental property, and the staff patiently guided us through the process as international tenants. I’m incredibly grateful for my experience and I have recommended them to friends and family!
Dear Meghan White, Happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day! Please let us know anything we can help in the future. Best Regards, Oyster Properties Team
5/5
GoogleI am happy to provide a review to Oyster properties, with special mention to Gemma groogan who has been prompt with her assistance in addressing any queries we have had during our house move-in process as well as with any on going ones. Highly recommended! Cheers!
Dear Krishnakant Purohit, We want you to know how much we appreciate your review. Our staff works hard every day to give you the best dining experience possible. I’ll make sure to share your feedback with them. They’ll be thrilled to know their hard work has paid off. Please let us know anything we can help in the future. Best Regards, Oyster Properties Team
5/5
GoogleI had my property for sale initially by another estate agent who did not deliver. A friend recommended I approach Oyster Properties and I can say I was very impressed with their service. They took care of practically everything. Hats off to Dean and Irina for marketing my property. A steller job well done. I can't thank you both enough for doing a really good job in marketing and securing good buyers and offers for me. Definitely recommended if you are planning on selling your property.
Dear Khalid Patel, Thank you so much for your kind words, Khalid. We really appreciate you taking the time out to share your experience with us, and we agree, Dean is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future! If there’s anything we can do to serve you further, let us know. Best Regards, Oyster Properties Team
5/5
GoogleI had a great experience with Gemma from Oyster Properties. She was very professional, polite with great patient, also, she was very proactive in her excellent service. Very easy and quick response to all communications. I would definitely recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Dear Teresa Sawczak, Hope all is well. Thank you for leaving us a positive review. It was our pleasure serving you. Gemma will be delighted to know that you appreciate all the efforts she did. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team
5/5
GoogleGemma was so lovely and helpful throughout the whole process getting back to me quickly about any questions or queries I had. Such a great service would definitely recommend to anyone to go with Oyster Properties especially with Gemma too! Big thanks for helping me get sorted to all the Oyster Properties team!
Dear Matt Irish, Thank you so much for your kind words, Matt. We really appreciate you taking the time out to share your experience with us, and we agree, Gemma is truly a gem to have on our team! We count ourselves lucky for customers like you. If there’s anything we can do to serve you further, let us know. Best Regards, Oyster Properties Team
5/5
GoogleKumar provided excellent service for me and my partner for us to rent in Southgate. Would highly recommend the company to my friends and family.
Dear Fatjon Skana, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. If there is anything else we can do for you, please let us know! Best Regards, Oyster Properties Team
5/5
GoogleWe've just had our mum's house sold and were guided throughout the process by Manesh at Oyster Properties. Manesh's incredible work ethic and forever polite manner made him a pleasure to work with. Very reasonably priced too!
Dear O. Marisculo, Thank you for your great review. At Oyster Properties, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Manesh to give him the recognition that he deserves. He was delighted to hear your feedback. If there is anything else we can do for you, please let us know! Best Regards, Oyster Properties Team
5/5
GoogleThanks Gemma for steps forward, when the situation with the search for housing already seemed hopeless!
Dear Dmytro Petrov, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; Gemma will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If there’s anything we can do to serve you further, let us know. Best Regards, Oyster Properties Team
1/5
GoogleWorst one can't keep their words. Dodge peoples 😡. Even after making viewing appointment cancelled in last minutes. Such a Dodge. …
Dear Jakaria, Thank you for your feedback We have checked what happened. The property was put on the market on Wednesday 19th of October. We had an incredible response and had 10 appointments booked for the Thursday 20th. We also had a further 7 appointments booked for Friday 21st (including for you) From the viewings on Thursday, we had multiple offers and advised you at 9:24AM that the property was rented out. Your appointment was at 1pm and we have given you plenty of notice not to waste your time. This is not a last minute. We are sorry we could not help you - but feel your review is misleading and not fair. If you have any question, feel free to contact us at 02089515558. Best Regards, Oyster Properties Team
5/5
GoogleOyster properties has been very helpful for finding our place. They are very supportive and very easy to communicate with. Specially Gemma is helped us through out the whole process and if she was busy she has make sure she contact us back and solve our queries. Thank you so much 😊
Dear Poonam Khambhayata, Thank you so much for taking the time to leave an excellent rating. We really appreciate you being a customer and helping to share the word about us. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. Best Regards, Oyster Properties Team
5/5
GoogleRating only, no written review.
Dear A Gj, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know! Best Regards, Oyster Properties Team
5/5
GoogleFrom our viewing to completion , Manesh from Oyster properties was proactive, caring, professional and driven. Without Manesh’s hard-work and effort we wouldn’t have completed. Thank you very much to you and your team.
Dear Saz Gh, Thank you for taking the time to leave us a review. You are more than welcome, we are very happy to hear that your experience with us was an amazing one. If there’s anything we can do to serve you further, let us know. Thank you! Best Regards, Oyster Properties Team
5/5
GoogleManesh was the selling agent for a property we were buying. He was highly communicative and driven, we have no doubt he was the difference in getting all matters closed out and pushing completion over the line, very much appreciated, and would gladly use his services for selling in the future.
Dear Niall, Thank you so much for this kind review! It absolutely makes our day to hear that you had such a good experience with us. We take pride in walking our clients carefully through the whole process and always keeping them in the loop. If there’s anything we can do to serve you further, let us know. Thank you! Best Regards, Oyster Properties Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Oyster Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Oyster Properties and its branches won awards at EA Masters in two years, most recently 2020.
EA Masters winners in two years, the group and its branches: 2019, 2020.
EA Masters by year, 2019 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: EA Masters winners lists, as published, linked by year.
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Stanmore has the most, with 1,224 reviews rated 4.4 out of 5, followed by Arnos Grove with 679.
The two Oyster Properties offices, by town:
6 reviews from sellers, rated 4.9 out of 5 on average. For example, Vashti wrote: "I used Oyster to manage a property as I didn't live nearby and needed someone to help get it ready for sale. They were amazing and went above and beyond ..."
3 reviews from buyers, rated 4.9 out of 5 on average. For example, Sudhanshu wrote: "Manesh from Oyster Properties made our home-buying experience truly exceptional. From the outset, he was incredibly supportive, always available to answer our ..."
Yes. In The Trusted Agent 2026 awards, Stanmore won Platinum and Arnos Grove won Platinum. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Lettings, North West London. The group and its branches have also won 1 other industry award since 2019.
