★★★★★ 5/5
GoogleGemma from Oyster has been very helpful during my move and providing support during the ongoing tenancy. I was able to finalise my tenancy agreement within a week of the viewing.
Ajaysingh · 22 July 2026 · Oyster Properties Stanmore
Agent replied · 22 August 2026
Dear Ajaysingh,
Thank you for your kind review. We are proud to hear that Gemma was able to support you throughout your move and continues to provide excellent assistance during your tenancy.
It is great to know that your tenancy was finalised so quickly after your viewing and that the process was smooth and efficient. Gemma will be pleased to hear that her support has made a positive difference to your experience.
Thank you for choosing Oyster Properties. We truly appreciate your feedback and wish you every happiness in your new home. If you ever need any assistance, we’re always here to help.
Best regards,
The Oyster Properties Team
★★★★★ 5/5
GoogleAmazing service from Gemma from start to finish. Gemma is knowledgeable, proactive and found Tenants within 4 days. Great local knowledge and brilliant communication. Very happy with Gemma's professional services.
Harsha · 22 July 2026 · Oyster Properties Stanmore
Agent replied · 22 August 2026
Dear Harsha,
Thank you for your fantastic review and for your kind words about Gemma.
It’s wonderful to know that Gemma’s local knowledge, proactive approach, and clear communication helped secure tenants for your property so quickly. She takes great pride in delivering a professional and efficient service, and we’ll be sure to pass on your lovely feedback to her.
Thank you for choosing Oyster Properties and for placing your trust in us. We truly appreciate your recommendation and look forward to assisting you again in the future.
Best regards,
The Oyster Properties Team
★★★★★ 5/5
GoogleGemma was amazing throughout our entire property journey. She was professional, responsive, and went above and beyond to help us every step of the way. We couldn’t have asked for better support. Highly recommend.
Bhumi · 22 July 2026 · Oyster Properties Stanmore
Agent replied · 22 August 2026
Dear Bhumi,
Thank you so much for your wonderful review and recommendation. We are elated to hear that Gemma made such a positive difference throughout your property journey.
Providing professional, responsive, and dedicated support is something we pride ourselves on, and it’s fantastic to know that Gemma went above and beyond to help you every step of the way. She will be thrilled to receive your kind feedback.
Thank you for placing your trust in Oyster Properties. We truly appreciate your support and wish you all the very best. If we can assist you again in the future, we’d be delighted to help.
Best regards,
The Oyster Properties Team
★★★★★ 5/5
GoogleShe helped us through every part of the process with such care and professionalism. We felt supported the whole time.
Thank you GEMMA
VATSAL · 22 July 2026 · Oyster Properties Stanmore
Agent replied · 22 August 2026
Dear Vatsal,
Thank you for your wonderful review and for your kind words about Gemma.
We’re delighted to hear that you felt supported throughout every stage of your property journey.
Gemma is passionate about providing a caring, professional, and responsive service, so she'll be thrilled to know that her support made the process a positive experience for you. Going above and beyond for our clients is something we strive for every day.
Thank you for choosing Oyster Properties and for placing your trust in us. We truly appreciate your recommendation and wish you all the very best. If we can assist you again in the future, we would be delighted to help.
Best regards,
The Oyster Properties Team
★★★★★ 5/5
GoogleI recently rented a property through oyster properties stanmore. There service were outstanding. There were some maintenance needed but they did it without any delays and sorted everything. Special mention to Gemma who supported us throughout the process without any delays. Usually renting a new property is stressful but She made the process very smooth and simple for us. Hats off to u guys.
Merin · 22 July 2026 · Oyster Properties Stanmore
Agent replied · 22 August 2026
Dear Merin Samuel,
Thank you so much for your fantastic review and for sharing your experience. We are elated to hear that your move into your new home was such a positive one.
It's wonderful to know that our team was able to resolve the maintenance issues promptly and that Gemma's support helped make the entire renting process smooth and stress-free. Providing responsive service and ensuring our tenants feel supported every step of the way is something we take great pride in.
We'll be sure to pass on your kind words to Gemma, she will be delighted to hear your feedback. Thank you for choosing Oyster Properties Stanmore. We truly appreciate your support and wish you every happiness in your new home.
Best regards,
The Oyster Properties Team
★★★★★ 5/5
GoogleI was in a pickle with regards to my property and the guys at maintenance at Oysters Properties (Nandish and Kaaviar) were very prompt and kind in helping me out. Thanks.
Sameen · 22 July 2026 · Oyster Properties Stanmore
Agent replied · 22 August 2026
Dear Sameen,
Thank you for your kind review. We are so pleased to hear that Nandish and Kaaviar-Kavya were able to assist you promptly when you needed help.
Our maintenance team takes great pride in providing responsive and reliable support, so it's wonderful to know that their professionalism and kindness made a positive difference. We'll be sure to pass on your lovely feedback to both of them.
Thank you for choosing Oyster Properties. We truly appreciate your support and are always here if you need any assistance in the future.
Best regards,
The Oyster Properties Team
★★★★★ 1/5
GoogleThis company is a scam. I enquired for a property in Edgware in June, 2026. They arranged viewing and on the day of viewing they called me and cancelled the viewing saying that the property was already rented. It's a joke! Did the agent not know it was rented already? Why did the agent agree on viewing. Well, after almost 2 weeks in July, 2026, the same agent called me and arranged viewing saying that this property is available now and I was also interested so the agent arranged viewing. The day of viewing, the agent called me in the morning and confirmed it again. She also sent me text message and email confirmation the previous day. When we reached the destination, nobody showed up. Nobody picked up call for 20 minutes. Then the same agent finally called me back saying that she cannot see any viewing arrangement on my name!!!. What kind of mockery is this??? She was just harrasing me for no reason. They just wasted our time. I don't know how they are still running with so many negative reviews.
Khushnud · 14 July 2026 · Oyster Properties Stanmore
Agent replied · 14 October 2026
Dear Khushnud,
Thank you for your feedback, and we're sorry it has taken us so long to reply. We totally understand your concern. Having one viewing cancelled on the day, and then travelling to a second viewing that had been confirmed only to find nobody there, is not the experience we want anyone to have with us.
We're very sorry for the time this wasted and for how you were left feeling. We're reviewing how both viewings were arranged and what went wrong with the booking, so that it doesn't happen to anyone else.
We would welcome the chance to speak with you directly. If you're happy to, please call the office and we will look into this personally.
Kind regards,
The Oyster Properties Team
★★★★★ 5/5
GoogleI would like to thank Jemma for all her help and support throughout the entire process, from arranging and assisting with property viewings right up until I moved in. She was always friendly, responsive, and willing to help with any questions I had. Her professionalism and helpfulness made everything much smoother and less stressful. I would highly recommend Jemma to anyone looking for excellent service and support.
Janet · 14 July 2026 · Oyster Properties Stanmore
Agent replied · 22 August 2026
Dear Janet,
Thank you for your kind review and recommendation. We are delighted to hear that Jemma was able to support you throughout the entire process, from arranging viewings right through to your move-in.
It’s wonderful to know that her friendly, responsive, and professional approach helped make everything smoother and less stressful for you. Providing a high level of service and support is something we truly value, and Jemma will be pleased to hear your feedback.
Thank you for choosing us, and we wish you all the best in your new home. If you ever need anything in the future, we’re always here to help.
Best regards,
The Oyster Properties Team
★★★★★ 1/5
GoogleBased on my personal experience, I would not recommend Oyster Properties. I would advise anyone considering renting through them to read everything carefully, keep all communication in writing, and know their rights before signing anything.
I had two disappointing experiences with Oyster Properties.
During my tenancy, I felt they tried to charge me money that I did not believe I owed, which left me feeling they were more interested in making unjustified claims than treating tenants fairly. This resulted in a deposit dispute that had to be referred for independent resolution.
I later tried to rent another property through them, but that experience was also disappointing and confirmed my negative impression.
Zaineb · 14 July 2026 · Oyster Properties Stanmore
Agent replied · 22 August 2026
Dear Zaineb,
Thank you for taking the time to share your feedback. We are sorry to hear that your experiences with us have left you with this impression.
We always aim to provide a professional and transparent service to both our landlords and tenants. Where there is a disagreement regarding a tenancy deposit, an independent deposit protection scheme exists to ensure disputes are considered fairly and impartially, and we fully respect that process.
We are disappointed to hear that your subsequent experience did not meet your expectations, as this is not the level of service we strive to deliver. We value all feedback and will review your comments internally to help us improve our communication and customer experience.
If you would like to discuss your concerns further, please contact our management team directly at <compliance@oyster-properties.co.uk>. We would welcome the opportunity to speak with you.
Kind regards,
The Oyster Properties Team
★★★★★ 5/5
Google⭐⭐⭐⭐⭐
I had an excellent experience renting my new home, and I can’t thank Gemma enough for all her help. From the very beginning, she was friendly, professional, and always available to answer my questions. She made the whole process simple, smooth, and stress-free.
Gemma went above and beyond to help me find and secure my new home, and I truly appreciate all her support. I would highly recommend Gemma to anyone looking to rent a property. Thank you so much for making everything so easy!
Choudhary · 14 July 2026 · Oyster Properties Stanmore
Agent replied · 22 August 2026
Dear Choudhary,
Thank you so much for your wonderful review and for your kind recommendation. We are delighted to hear that you had such a positive experience finding your new home with Gemma's support.
Gemma takes great pride in providing a friendly, professional, and responsive service, so she'll be thrilled to know that she helped make the entire process simple, smooth, and stress-free for you. Going the extra mile for our clients is something we always strive for, and it's fantastic to know that this made such a positive difference.
Thank you for choosing Oyster Properties and for placing your trust in us. We wish you every happiness in your new home, and if you ever need any assistance in the future, we'll be more than happy to help.
Best regards,
The Oyster Properties Team
★★★★★ 5/5
GoogleI had a fantastic experience securing my rental property through Oyster Properties. The team was professional, responsive, and genuinely cared about making the process smooth from start to finish. Communication was clear, and they were very helpful in answering all my questions. Highly recommended!
Rojesh · 22 June 2026 · Oyster Properties Arnos Grove
Agent replied · 22 August 2026
Dear Rojesh,
Thank you so much for your wonderful review! We’re delighted to hear that you had a fantastic experience securing your rental property through Oyster Properties.
Providing a smooth, stress-free experience and keeping our clients informed every step of the way is something we take great pride in, so it’s wonderful to know that our team’s professionalism, responsiveness, and communication made a positive difference.
Thank you for your recommendation and for trusting Oyster Properties with your move. We wish you all the very best in your new home and are always here if you need any assistance in the future.
★★★★★ 5/5
GoogleKevin was really helpful and patient with me and I am very pleased with the service provided. I recommend Oyster properties and I really love my apartment. Thank youu
Christabel · 22 June 2026 · Oyster Properties Arnos Grove
Agent replied · 22 August 2026
Dear Christabel,
Thank you for your lovely review. We are happy to hear that Kevin was helpful and patient throughout your experience, and that you’re very pleased with the service provided
It’s wonderful to know you’re enjoying your new apartment, that’s exactly what we aim for. Your recommendation means a great deal to us, and we truly appreciate your kind words.
Thank you for choosing Oyster Properties. We wish you all the best in your new home and are here if you ever need anything in the future.
Best regards,
The Oyster Properties Team
★★★★★ 5/5
Googleeverything was wonderful from the viewing to signing the tenancy agreement. kevin was very supportive and super helpful throughout the process!
Julia · 22 June 2026 · Oyster Properties Arnos Grove
Agent replied · 22 August 2026
Dear Julia Roberts,
Thank you for your lovely review. We are delighted to hear that everything went smoothly from the initial viewing through to signing your tenancy agreement.
Kevin will be thrilled to know that his support and helpfulness made such a positive difference throughout the process. Providing a seamless and stress-free experience for our tenants is always our goal, so it's wonderful to receive such positive feedback.
Thank you for choosing us, and we wish you all the very best in your new home. If there’s ever anything we can assist you with in the future, please don’t hesitate to get in touch.
Best regards,
The Oyster Properties Team
★★★★★ 5/5
GoogleKevin is an amazing helpful agent. Transparent, fast acting and taking attention to details. Thank you for your support!
Marian · 22 June 2026 · Oyster Properties Arnos Grove
Agent replied · 22 August 2026
Dear Marian,
Thank you for your kind review. We are thrilled to hear that Kevin provided such a helpful and positive experience for you.
It’s great to know that his transparency, responsiveness, and attention to detail made a real difference. We take pride in delivering a reliable and efficient service, and Kevin will really appreciate your feedback.
Thank you for your support and for choosing us. We wish you all the best and are here if you need any further assistance in the future.
Best regards,
The Oyster Properties Team
★★★★★ 1/5
GoogleExtremely disappointed with the service provided by Gemma at Oyster Properties. We paid the holding deposit in good faith and relied on the agency’s confirmation that the property was secured. As a result, we gave notice to our current landlord and arranged for replacement tenants.
Shortly before our move, we were told that the tenancy would not go ahead, leaving us with nowhere to move and causing considerable stress and potential financial loss. The lack of reliability and poor handling of the situation were unacceptable. I would urge anyone dealing with Oyster Properties to ensure they have written confirmation and contingency plans before making commitments.
Jobzz · 22 June 2026 · Oyster Properties Arnos Grove
Agent replied · 22 August 2026
Dear Jobzz,
Thank you for taking the time to share your feedback. We are genuinely sorry to hear about your experience and understand how upsetting and stressful this situation must have been.
We appreciate that you placed your trust in us after paying the holding deposit and making arrangements based on the information provided. We sincerely regret the disappointment and inconvenience caused when the tenancy was unable to proceed. We understand the impact this would have had on your moving plans and the uncertainty it created.
While there are occasionally circumstances outside of our control that can affect a tenancy, we acknowledge that the communication and handling of this matter did not meet the standard of service we aim to provide. Your feedback has been taken seriously and will be reviewed internally to help us improve our processes and communication.
If you are willing, we would appreciate the opportunity to discuss your experience further and see if there is anything we can do to address your concerns. Please contact us directly at your convenience.
We sincerely apologies for the distress caused and thank you for bringing this to our attention.
Best regards,
The Oyster Properties Team
★★★★★ 1/5
GoogleRating only, no written review.
Shivani · 22 June 2026 · Oyster Properties Stanmore
Agent replied · 22 August 2026
Hi Shivani,
Thank you for your feedback. We're sorry to see that your experience did not meet your expectations. As no additional details were provided, we would appreciate the opportunity to better understand your concerns and see how we can help.
Please feel free to contact us directly at [contact details] so we can discuss this further and work towards a resolution.
Best regards,
The Oyster Properties Team
★★★★★ 5/5
GoogleI had a very positive experience with this letting agency from start to finish. The team was professional, responsive, and always willing to help with any questions or concerns. They made the whole renting process smooth and stress-free, keeping me informed every step of the way.
I especially appreciated their excellent communication, efficiency, and friendly approach. Any maintenance issues were handled promptly, and they genuinely cared about providing great service to tenants.
I would highly recommend this agency to anyone looking for a reliable and trustworthy letting agent. Thank you for the excellent service!
Rodette · 14 June 2026 · Oyster Properties Stanmore
Agent replied · 14 October 2026
Dear Rodette Taculad,
Thank you for taking the time to share such a thoughtful review. We are delighted to hear that you had a positive experience with our team from start to finish.
Providing a professional, responsive, and supportive service is at the heart of what we do, so it's wonderful to know that our communication, efficiency, and friendly approach helped make your renting journey smooth and stress-free. We're also pleased that any maintenance matters were addressed promptly and that you felt well-informed throughout the process.
Your recommendation means a great deal to us, and we truly appreciate your kind words. Thank you for placing your trust in us, and we wish you all the very best in your home. Should you need any assistance in the future, we would be delighted to help.
Kind regards,
The Oyster Properties Team
★★★★★ 5/5
GoogleDealing with Sonia Kapoor has been very professional. She is extremely helpful and would make extra efforts to get ball rolling. I would highly recommend her and experience with her has been very authentic and genuine
Tarvinder · 14 June 2026 · Oyster Properties Stanmore
Agent replied · 14 October 2026
Dear Tarvinder Gandhi,
Thank you for your wonderful review and kind recommendation. We’re delighted to hear that your experience with Sonia has been so positive.
Sonia takes great pride in providing a professional, genuine, and supportive service, and it's fantastic to know that her dedication and willingness to go the extra mile made such a positive impact. We will be sure to pass on your lovely feedback to her.
Thank you for your trust and support. We truly appreciate your kind words and look forward to assisting you again in the future.
Kind regards,
The Oyster Properties Team
★★★★★ 4/5
GoogleThe process of renting and moving our new home was quite smooth and big thank you !!! To Het Patel and Gemma for cooperating us in this process.
Deep · 14 June 2026 · Oyster Properties Stanmore
Agent replied · 14 October 2026
Dear Deep Soni,
Thank you for your wonderful review! We're delighted to hear that the renting and moving process went smoothly for you. We’ll be sure to pass your kind words on to Het and Gemma, who will be thrilled to know their support and cooperation made a positive difference to your experience.
We wish you all the best in your new home and thank you for choosing us. If there's ever anything we can help with in the future, please don't hesitate to get in touch!
Best regards,
The Oyster Properties Team
★★★★★ 5/5
GoogleBang on! The service provided by Oyster Properties Stanmore was exactly what a 5-star experience should be. A special mention goes to Gemma, who was consistently supportive, professional, and always went above and beyond to ensure the entire process was smooth and stress-free.
Her dedication, responsiveness, and willingness to help made a real difference throughout. I would highly recommend Oyster Properties Stanmore to anyone looking for a reliable and professional service, and I would not hesitate to use them again in the future.
Anish · 14 June 2026 · Oyster Properties Stanmore
Agent replied · 14 October 2026
Dear Anish Patel,
Thank you for your fantastic review and for your kind words about Gemma and the team at Oyster Properties Stanmore.
We're delighted to hear that your experience reflected exactly what you would expect from a 5-star service. Gemma will be especially pleased to know that her professionalism, dedication, and commitment to going above and beyond helped make the process smooth and stress-free for you.
Your recommendation means a great deal to us, and we truly appreciate the trust you placed in our team. Thank you for choosing Oyster Properties Stanmore. We look forward to assisting you again in the future whenever you need us.
Best regards,
The Oyster Properties Team
★★★★★ 5/5
GoogleI had a great experience with the agency. Gemma has helped me resolve every issue and has answered every question. Great communication!
E · 14 June 2026 · Oyster Properties Stanmore
Agent replied · 14 October 2026
Dear E,
Thank you for your kind review. We are delighted to hear that you had a great experience with our agency.
Gemma will be pleased to know that her support, responsiveness, and communication made such a positive impact. We always strive to provide helpful and reliable service, so it's wonderful to hear that all your questions and concerns were addressed promptly.
Thank you for your feedback and for choosing us. We truly appreciate your support and look forward to assisting you again in the future.
Best regards,
The Oyster Properties Team
★★★★★ 5/5
GoogleI had a great experience with Het Patel from Oyster Properties. The whole vacant property process was handled professionally from start to finish. The property inspection was thorough, and all points were discussed clearly.
Communication was excellent throughout, and any questions or concerns were dealt with quickly. The process was smooth, transparent, and well managed, making the move much easier. I would highly recommend Het Patel and Oyster Properties for their professional and efficient service.
JOGANI · 14 June 2026 · Oyster Properties Stanmore
Agent replied · 14 October 2026
Dear Jogani,
Thank you for your wonderful review and recommendation. We are proud to hear that you had such a positive experience with Het and the team at Oyster Properties.
It's great to know that the vacant property process was handled professionally from start to finish, and that the inspection, communication, and overall management of the process met your expectations. We pride ourselves on providing a transparent, efficient, and well-organised service, so it's rewarding to hear that this helped make your move easier.
Het will be especially pleased to receive your kind feedback. Thank you for placing your trust in us, and we wish you all the very best in your new home. Should you need any assistance in the future, we would be delighted to help.
Best regards,
The Oyster Properties Team
★★★★★ 1/5
GoogleOne of the worst estate agents I have dealt with.
My partner and I had booked a property viewing with this agency. On the morning of the appointment, they called to confirm that we would be attending, which we did. However, when we arrived at the property, nobody was there, and no one had contacted us to inform us that the viewing could not go ahead due to an issue with the tenant.
We waited outside the property for 5, 10 minutes before calling the office. We were told by April that the property was currently being viewed and that we should ring the doorbell. We did so multiple times but received no response.
After waiting around 20 minutes, we called again and still received no clear update. Eventually, the office informed us that the viewing had been cancelled because the tenant was refusing access for viewings.
If a viewing has been arranged, the tenant should have been informed in advance. It is unacceptable to confirm an appointment on the same day and then fail to notify prospective viewers that the appointment cannot proceed.
As a result, we wasted valuable time, were late for our next appointment, and almost missed another property viewing. The only response we received from the agency was a brief apology.
Poor communication, lack of professionalism, and complete disregard for our time. Based on this experience, I would not recommend this agent.
Darshna · 14 June 2026 · Oyster Properties Stanmore
★★★★★ 5/5
GoogleI would like to express my appreciation for Kevin and the Rental Department. Kevin is hardworking, professional, and always willing to help. He handles his responsibilities efficiently and demonstrates both intelligence and excellent problem-solving skills in his work.
Throughout my tenancy, Kevin has been responsive, organized, and courteous whenever assistance was needed. His dedication and smart approach to his work have made the renting process smooth and stress-free.
Thank you, Kevin, for your excellent service and commitment. Your efforts are greatly appreciated.
Patel · 13 June 2026 · Oyster Properties Arnos Grove
Agent replied · 22 August 2026
Dear Kamini,
Thank you for your kind words and for taking the time to share your experience.
We are delighted to hear that Kevin and our Rental Department provided you with such a positive experience. Kevin takes great pride in delivering professional, responsive, and efficient service, and it’s wonderful to know that his dedication, problem-solving skills, and commitment to helping clients made your tenancy journey smooth and stress-free.
Your feedback means a lot to us, and we will be sure to pass on your appreciation to Kevin. Thank you for choosing Oyster Properties, and we wish you all the best in your home. Should you need any assistance in the future, our team will always be happy to help.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.