5/5
GoogleRating only, no written review.
Agent replied · 24 May 2026
Thanks
Trusted Agent profile
Verified
Oulsnam estate agents in Bournville and Barnt Green
★★★★★
1,093 reviews across 2 offices and 3 platforms
Oulsnam has two offices, in Bournville and Barnt Green. Together they have 1,093 reviews on three platforms, rated 4.8 out of 5 overall.
310
Reviews on Google
All 2 offices
3
Reviews on Facebook
All 2 offices
780
Reviews on Trustpilot
All 2 offices
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Our offices
Oulsnam's two offices, most reviewed first. Each has its own page.
Awards
Industry awards
Oulsnam is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
Source: Best Estate Agent Guide 2027 results, as published.
Latest reviews from every Oulsnam office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleThank you Shania benton . She really helped me during my tenancy. Amazing lady.
Agent replied · 24 May 2026
Thank you.
5/5
GoogleShania Benton is a excellent resource & humble person, always available in need.
Agent replied · 24 May 2026
That's amazing, thanks for sharing.
5/5
GoogleShania Benton has been an amazing person to work, she is always ready to listen to you when you have any issues
Agent replied · 24 May 2026
So pleased to hear that. Thank you
5/5
GoogleAlways helpful and hands on if anything needs doing can't fault shania, Hope the future is bright and thanks for all your help
Agent replied · 24 May 2026
That's great to hear and thank you for sharing.
5/5
GoogleSofi has been absolutely brilliant always keeping me informed pleasure absolute pleasure
Agent replied · 24 May 2026
Brilliant, thank you.
5/5
GoogleGood and professional company with local connections. Always had good communication and help from my property manager, Sophie and her colleagues.
Agent replied · 24 May 2026
That's great to hear and thank you for taking the time to share your experience.
5/5
GoogleSophie Hawkes , It has been a pleasure working with you, and I really appreciate the support you’ve provided during your time at Oulsnam Lettings. Your customer relations is excellent.
Agent replied · 24 May 2026
We are glad you had a positive experience and glad we were able to help you.
5/5
GoogleWe had excellent support and guidance from Shania Benton. She has been highly efficient and very responsive. She kept updating us about any developments and has been an effective communicator. She kept regular contact with us. I would highly recommend and wish her all the very best.
Agent replied · 24 May 2026
We are so pleased you have had a positive experience and thank-you for the review.
5/5
GoogleRating only, no written review.
Agent replied · 24 May 2026
Thank you.
5/5
GoogleShania at Oulsnam’s has managed my rental property for over a year now. She is highly professional, competent and always prompt in replying to any queries. I very much recommend both Shania and Oulsnam’s as managing rental agents.
Agent replied · 8 February 2025
Thank you Darren for your kind words.
5/5
GoogleSophie Hawkes has helped tremendously in the smooth running of my rental property. Courteous, knowledgeable and efficient and has been a great asset to Oulsnam rentals.
Agent replied · 8 February 2025
Thank you for the review. Much appreciated.
5/5
GoogleDear Sophie Hawkes, thank you so much for the patient care and considerate attention shown and the professionalism shown throughout your spell looking after things for me.
Agent replied · 24 May 2026
We are so pleased Sophie was able to help and thank you for leaving the review.
5/5
GoogleRating only, no written review.
Agent replied · 24 May 2026
Thank you.
5/5
GoogleWe have had nothing but a positive experience with Sophie Hawkes. She has been fantastic dealing with any issues that we have had, and has always come across as polite and professional.
Agent replied · 24 May 2026
That's great to hear and thank you for taking the time to leave the review.
5/5
GoogleShania has been our agent for a while now and we have always been very happy with how she managed our enquiries. She is always very friendly and kind and has treated us with respect.
Agent replied · 24 May 2026
Thank you for the positive review and we are really pleased Shania was able to assist you.
5/5
GoogleWe have always had excellent support from staff at Oulsnam’s and Sophie has been no exception. She has dealt with any queries promptly and helpfully.
Agent replied · 8 February 2025
We are glad Kathryn was able to assist and appreciate the kind review.
5/5
GoogleI would highly recommend Emma and the team - friendly, helpful and communicative throughout!
Agent replied · 24 March 2026
Thanks so much for your lovely feedback. We’re thrilled Emma and the team made the process smooth and enjoyable.
5/5
GoogleThank you for all your help over the past years i have found you to be very professional and eager to help you will be missed. Regards phil
Agent replied · 22 October 2025
Thank you for your kind review. Much appreciated.
5/5
TrustpilotGreat experience purchasing home
We bought our house through Oulsnam and they were incredibly helpful throughout the process, from viewings to helping us liaise with our sellers. Communication was great and Lisa and her colleagues were always available to answer any questions and pass on correspondence. They were also very calm and reassuring throughout which I appreciated when there was a lot to do towards exchange and completion. Would highly recommend.
4/5
GoogleSophie Hawkes has been great and has been really supportive and responsive with any queries and concerns we have had.
Agent replied · 22 August 2025
Thank you for your kind words.
5/5
GoogleMy experience with Oulsnam Lettings has been very positive, since the inital contact all communication has been swift and efficient to say the least. Shania Benton is my property manager and liaison and responds to queries rapidly and is available to offer support when required.
Agent replied · 15 May 2026
That's great to hear and thank you for the review.
5/5
GoogleThanks for your support and professionalism.
Agent replied · 15 May 2026
Thank you for the business.
4/5
GoogleShania Benton has always been helpful, including guiding me through my most recent tenant issues/eviction process.
Agent replied · 15 May 2026
Thank you, we appreciate the positive review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Oulsnam
Which Oulsnam office has the most reviews?
Bournville has the most, with 873 reviews rated 4.7 out of 5, followed by Barnt Green with 436.
Where are the Oulsnam offices?
The two Oulsnam offices, by town:
- Barnt Green: 81 Hewell Road, Barnt Green, B45 8NL
- Bournville: 235 Mary Vale Road, Bournville, B30 2DL
Has Oulsnam won any awards?
Yes. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales.
