Trusted Agent profile
★★★★★
344 reviews across 2 offices and 3 platforms
ORiordan Bond has two offices, in Northampton and Earls Barton. Together they have 344 reviews on three platforms, rated 4.2 out of 5 overall.
235
Reviews on Google
All 2 offices
50
Reviews on Facebook
All 2 offices
59
Reviews on Trustpilot
Business-wide
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ORiordan Bond's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
2/5
GoogleWent to a pre-arranged viewing with Mr McNab who couldn't look any more disinterested in us if he tried and clearly wanted to leave ASAP. Really shocking Estate agent, just let us walk around the house and hardly said anything. No follow up either to get feedback. Made the job he is doing look like anyone could do it!
4/5
GoogleFriendly and helpful staff. Dealt with Joe who is extremely professional and knowledgeable and ensured that he dealt with all our queries/concerns in a quick and efficient manner. Would definitely recommend if you are looking to buy or sell your property 😊 …
5/5
GoogleWe've recently purchased a property through this branch and would highly recommend them. Our saga dragged on for over 9 months (mainly due to COVID) but Joe was fantastic throughout the process. He kept us informed, did A LOT of chasing around with the other agents, brokers, and lenders, and was always available and willing to help. Although the process was enormously frustrating, Joe was able to keep everyone as calm as possible, and did his utmost to keep things moving. Thank you specifically to Joe for FINALLY getting us over the line!
5/5
GoogleOnce we had decided to sell our home, within 2 hours of signing the paperwork we had our first viewing through the door. Lots of viewings later we had two offers later that week and one we accepted. It was a pretty hectic week but worth it for that secured buyer. Once we had our buyer on board Shirelle became invaluable. A force of nature to make sure we moved as quickly as possible. Chasing our buyer, all the solicitors, as well as liaising with the estate agents we were buying from to ensure everything was moving forward. Great communication throughout the process.
5/5
TrustpilotO’riordan Bond managed our sale very…
O’riordan Bond managed our sale very well, a special thanks to Helen-Marie Ashford for her work in the final weeks!
5/5
TrustpilotVery professional and would highly recommend
My husband and I chose ORiordan Bond, Wellingborough Road, Northampton to sell our property in Whitworth Road. Their valuation was realistic, and their advice extremely valuable. As we were living some 150 miles away, we were hugely reliant on Matthew Bird to look after everything for us. We found him extremely personable, highly professional and the real biggie, he was able to source not one, not two, but three buyers for our property extremely quickly.We were kept informed at every stage of the process, by Matthew and the rest of the team at this office and we were very happy with the quality of service given. Covid-19 has made life very stressful and buying and selling property now seems to be fraught with unforeseen problems, but we felt our confidence in O'Riodan Bond was very well placed.
1/5
TrustpilotFRAUDS AND LIARS BOND
I wish I could 0 or even less stars for these frauds. They are scammers. Told us at the last moment that we cannot move into the property and we were on the verge of becoming homeless. The staffs are liars and so as their managers. Luckily we managed to get away from these scammers. I will moving to file a legal case on them anyway. Dont know how they are even allowed to operate into the UK.
1/5
TrustpilotDon't waste your time
Very unprofessional and disgraceful company with no regards to a good customer service.I had a pre-scheduled viewing then someone else was being showed around the property first whilst I was at the address ahead of time. Letting agent conducted himself in an unsuitable manner. Stalled the whole process for over two days after I paid holding fee and then I was lied to and told landlords provided alternative instructions when in reality they let the property with someone else. Office staff constantly contradicting themselves, tangling in their own lies, showing complete disregard to a customer, lacking integrity and moral code. It is appalling companies like this are still operating.
5/5
GoogleRating only, no written review.
5/5
GoogleMarraccini's House
1/5
GooglePoor service. Never phone you back when you ask
4/5
GoogleFriendly efficient and good at their job
1/5
GoogleNever ever buy or sell property with this agent..they will say all lies and make customer to trust them..very very bad experiences i had..please please no no no .
4/5
GoogleVery professional level of service. I was dealt with very well and called me back straight away with a response to my outstanding issues.
1/5
GoogleIf you are a tenant, avoid them at all costs. They have several times made requests that contradicted my tenancy agreement and current law. I was forced to get independent legal advice since they misinformed me of the law so persistently. They will only stop to harass you when they understand that you are aware of your legal rights. We have served notice to move somewhere else nearby. Yes, we go through the hassle of moving just to not have to deal with this agency anymore. They are ridiculous. If you are a landlord, you should probably avoid them at all costs as well.
1/5
GoogleWithout going into detail and slagging this estate agents off publicly I would avoid at all costs. Sales department seem very helpful and knowledgeable but the lettings side are in a world of their own. Luckily we don't have to let through them.... the viewings and communication were appalling. Shame as used to be a reputable company.
1/5
Facebookfirst time I have rented and could not view when I wanted and the second viewing they didn't have the keys. no apology just didn't care. asked for it be cleaned before I moved in and was in an absolute awful state. my friends who helped me move in spent a couple of hours just basic cleaning so I could bring my stuff in. since then and many requests they won't clean. the flat smells and the 8 large ventian blinds are sticky filthy with years of dirt on them and when asked to clean they agreed first sending someone to clean 3 small ones, meaning she couldn't to them and had to come back, then corona meant she couldn't return. absolutely disgusting. the oven didn't work and took 3 weeks to replace but no refund due it seems!! never return calls never answer calls and I am stuck here for 5 months. I would rather get corona than what I might catch in this Flat!!!!! awful landlords and whoever is paying them to manage this flat is wasting there money !!!!!
O'Riordan Bond are without doubt the worst property lettings agency I have ever come across
1/5
TrustpilotMoving out because of their scam attempts
If you are a tenant, avoid them at all costs. They have several times made requests that contradicted my tenancy agreement and current law. I was forced to get independent legal advice since they misinformed me of the law so persistently. They will only stop to harass you when they understand that you are aware of your legal rights.We have served notice to move somewhere else nearby. Yes, we go through the hassle of moving just to not have to deal with this agency anymore. They are ridiculous. If you are a landlord, you should probably avoid them at all costs as well.
1/5
Trustpilot** TENANTS - DO NOT RENT FROM THIS COMPANY - AVOID THEM AT ALL COSTS **
When you let a property from them, they do not care about you once you are in the property, they feed you lie after lie before and after to the whole rental process. All they want is your money. We had been waiting over two months for them to sort out our heating and they only then sorted this out when we threatened them that we would be with holding the rent. We are also waiting for them to sort out a blown plug socket in the kitchen (which should have been sorted prior to us moving in) we also have bad electrics within the house and our light from the living room came down with the electrics attached to it, when my partner went to put the light back in after it came out by itself bringing the plaster with it, he was electrocuted in the process. We have even had to resort to having the council out to the house so they can issue these guys with a report or they shall be prosecuted. The council even wrote to them giving a time and date that they would be around at the house to carry out the inspection and for the letting agents to bring a copy of the latest gas safety certificate, guess what they didn't respond nor did they show up to the house. This just goes to show how much they think of their tenants.They couldn't give a monkey's about any of their tenants. The house was a complete mess when we moved in and three months down the line we are still arguing with them, we have had to put up with stained carpets, wallpapering stuck with sellotape, letter box shut with sellotape, wall paper coming off the walls, bathroom floor was glossed! The house is in such a terrible condition and they hadn't done one single thing prior to us moving in. They even rang us a day after we had moved into the property, asking us to chop down a bush in the back garden as it was getting to big and the neighbours where complaining! They are happy for us to leave the tenancy agreement early because we wont drop our issues and they are sick of the hassle because they cant be bothered and would sooner get rid of us. We are still pursuing our claim against these guys through the Ombudsman and also we have filed our complaint with Watchdog! They can not keep getting away with what they are doing, i wont let it happen either! Just take a look at all the reviews online. All you need to do is type in Oriordan Bond Estate Agent (reviews) and see how much dirt is uncovered on these cowboys! They are a really bad company, please avoid them at all costs otherwise you will end up with nothing but hassle for yourselves. I could tell you so much more in whats happened over the last few months but you would be reading a whole story book on everything which has happened. There are loads of other agents about, so your research first before you proceed with anything!
5/5
FacebookWe used O'riodan Bond for our recent home purchase, our advisor, Matthew, was very knowledgeable about the area and surroundings which was extremely helpful and a trait we found many other agents we have met with did not have. Overall the agents were helpful with all of our queries and gave us advice from the get go which we felt helped our process go so smoothly. We will definitely be using Oriordan Bond in the future and will recommend them to others
1/5
GoogleRubbish
1/5
GoogleDiabolical company, avoid at all costs.
5/5
GoogleI appreciate negative reviews on here, but our experience was quite good - quick response, customer focus, provision of information - all was done in timely manner and our purchase went pretty smoothly. Dealt with several people and all were good with us
5/5
GoogleBought our first house with them and I couldn't be happier with the professional service provided. Good communication between us by email and phone, very friendly and responsive. Kept us up to date throughout the process which lasted less than 2 months. Would definitely recommend if you want to buy or sell.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Northampton has the most, with 314 reviews rated 4.2 out of 5, followed by Earls Barton with 87.
The two ORiordan Bond offices, by town:
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