5/5
Very helpful, clear and transparent. No excessive charges and friendly agents and staff.
Agent replied · 11 June 2024
Thanks very much for your kind words and taking time leaving us such a wonderful review.

Trusted Agent profile
★★★★★
645 reviews across 4 offices and 4 platforms
Open House Estate Agents has four offices, in Bolton, Peacehaven, Keighley and Worthing. Together they have 645 reviews on four platforms, rated 4.8 out of 5 overall.
540
Reviews on Google
All 4 offices
61
Reviews on Facebook
All 4 offices
1
Reviews on Yell
All 4 offices
43
Reviews on Trustpilot
All 4 offices
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Open House Estate Agents's four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Open House Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 540 reviews on Google only. Show every review
5/5
Very helpful, clear and transparent. No excessive charges and friendly agents and staff.
Thanks very much for your kind words and taking time leaving us such a wonderful review.
5/5
Luke and his team are excellent, very helpful and everything handled and dealt with in a timely manner. Andrea & Jum Horan
5/5
Whatever I say will not be enough! I highly recommend Open House's services! Amazing attitude, very friendly, helpful and professional all the time! Big thank you!
Thanks very much for the fantastic review. Much appreciated.
5/5
Luke and Susi was very helpful when selling my property, nothing was too much when l needed help.Thank you l highly recommend them.
Thanks so much Linda for leaving us such a kind review. It means a lot to us.
5/5
Luke and Susi were always happy to help with my not so easy and drawn out purchase . I do not hesitate to recommend Open House Worthing. Agents that want to help .
5/5
Extremely happy with the service provided by Open House. Very friendly and helpful. Both myself and my partner would highly recommend using Open House.
Thanks ever so much for leaving us such a brilliant review. Glad you were happy with our service.
5/5
As first time buyers Open House supported us fully throughout the purchase of the property and regularly kept us informed. We would be sure to recommend Open House in the future.
Thanks ever so much for leaving us such a wonderful review and we are glad you were happy with our service.
5/5
I have been living in a property which is managed by Open House for nearly 2 years now. I find them to be very friendly,approachable and prompt in responding with any questions or requests I might have which is Great! I Highly recommend Open House
Thanks so much Doreen for leaving us this amazing review. Much appreciated by all of the team.
5/5
I was living for a few years in a flat manged by Open House and they have always been very supportive and helpful to me, friendly and professional at the same time. Now they helped me to find another beautiful flat and I highly recommend their services to anyone who is hesitating about what estate agency to choose.
Thanks ever so much for the lovely review. Hope you are well and glad you were so happy with us.
5/5
Myself and partner have been looking for our first flat together! Currently living in shared housing, so we have found it quite daunting! However once we met Susi she instantly put our minds at ease, she was extremely friendly and informative and she made the whole process seem alot easier. We have decided to stay where we are for another couple of months, but you can bet you we'll be giving Susi a call when we start our search again. Out of three agents we dealt with Susi was by far the easiest and friendliest to have met. X
Thanks ever so much for leaving us such a wonderful review. Very glad you had a great experience with us.
5/5
As a first time renter I had not has any dealings with letting agents before but was pleasantly surprised with open houses approach compared to other agents . Susi showed me around a few properties and I found her very helpful in her knowledge and her understanding in what I was after . The process was all very straight forward Any issues I have had have been dealt with promptly by all staff members. Would recommend
5/5
in the past I've had a few unprofessional landlords, however with this company they were professional and welcoming. Every query I had they answered almost instantly. They worked to get my sky box delivered and kept me updated of the progress. One of the agents, susi, was awesome. She gave me her number and said if I need her anytime for anything just give her a ring and she will come running. Highly recommend this company to all my friends and family!
Thank you ever so much for your kind review.
5/5
We are renting some properties through Open House and they do full management for us. We are extremely happy with the service we receive. Luke has been great in finding wonderful tenants and is very quick in sorting out any problems or issues that may arise. We greatly recommend open House and their services.
4/5
Pleased with the service, worked hard to get sale through 🙂 …
Thank you Lisa, I hope all goes well in your new home. All the best Neil and Stuart
5/5
So pleased with the service and advice given from Neil and Stuart very good team.i would recommend them highly.
Thank you Clive, some little tricky moments, especially with your purchase, but we got there in the end. Good luck in your new home. All the best Stuart and Neil
5/5
Probably the best estate agents in the area! Always helpful, professional, friendly and very knowledgeable! Thank you Neil & Stuart!
Thank you for your kind words Theo. It was a delight to deal with you and we hope that we can continue to deal with you in the future. All the best. Neil and Stuart.
5/5
Excellent service. Personable, professional and a pleasure to deal with. Made our house purchase happen. Highly recommended!
Thank you Oksana, we really hope that you love your new home and it was a pleasure dealing with you. All the best. Neil and Stuart
5/5
It was great & good service at open house Both Stuart and Neil are very professional & Good service from open house Neil is the very kind of agent at open house & he is always great helpful the whole process from start to finish my second home at Cairo Avenue Peacehaven My family will be delighted to recommend highly Open House to others kind regards best wishes Veni Nandavaram
Thank you Veni, it was a pleasure to deal with you and we wish you and your family all the best for the future. Neil and Stuart
5/5
Very impressed with their service. So much so that after buying a property from them I used them again to rent it. And will not hesitate to use them next time I need a buy/sell a house or rent it. Ivor, Seaford Sussex.
Thank you Ivor. It was a pleasure to deal with you and thank you for your kind words. All the best. Neil and Stuart
5/5
We’ve just used Open House to move and couldn’t recommend Neil and Stuart more. From the first meeting to completion day they were on hand if needed to help and reassure us. Of course the very realistic commission was an added bonus!
Thank you Sue. It was a pleasure to deal with you and we hope that you are happy in your new home. All the best Neil and Stuart.
5/5
I cannot recommend Open House highly enough. I was given a complete professional service from start to finish, nothing was ever too much trouble and all my queries were dealt with straight away. If there was a little glitch in the process of our purchase, Neil would call me straight away and he had pretty much solved the problem before he even called me. It has been a dream to work with Neil at Open House, and I will be recommending them to anyone and everyone and I would definitely use them if I need to in the future.
Thank you for you kind words Angelina and it was a pleasure dealing with you. We hope that you will be happy in your new home. All the best. Neil and Stuart
5/5
We were recommended to Open House and the service that we received has been excellent. Neil was very friendly, honest, professional and kept us up to date the whole time. They sold our property within two weeks and were the first to let us know what was going on and chase things up. They definitely go the extra mile and we would definitely recommend them to anyone and everyone, as we can not fault them in any way. Thank you Neil for all your help.
Thank you Nikki. Even though the chain took a while to go through I am glad that we got the result we wanted and managed to get you moved. Good luck in your new home and thank you again for your review. All the best Neil and Stuart.
5/5
Without a doubt Open House are the best estate agents we have ever used. Neil was on it every step of the way, kept us updated regularly, while being friendly to deal with and making it all look easy! The process was not without its challenges but we felt at times that it was Neil that kept the chain together. We wouldn’t hesitate to recommend them.
Thank you Karen for your Kind words. It was difficult at times but together we managed to get you moved . I hope all the work on your new home is going well and is not causing you to much of a headache. Thank you again Karen. All the best Neil and Stuart
5/5
Open House Estate Agents offer a highly professional service and I have no hesitation in recommending them. My house sold in one day! Neil was always available to assist with any queries I had with my sale and purchase. Both Neil and Stuart have wonderful customer service ethics, at a very reasonable rate, much less than their competitors. If I ever move again I would definitely employ their services. They do everything they can to make moving a less stressful experience.
Thank you Sandra. I am glad that we could help you get moved and we wish you all the happiness for the future in your new home. Neil and Stuart
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bolton has the most, with 295 reviews rated 4.9 out of 5, followed by Peacehaven with 139.
The four Open House Estate Agents offices, by town:
Yes. In The Trusted Agent 2026 awards, Bolton won Gold and Peacehaven won Trusted Agent.
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