5/5
Friendly people and very easy to deal with

Trusted Agent profile
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645 reviews across 4 offices and 4 platforms
Open House Estate Agents has four offices, in Bolton, Peacehaven, Keighley and Worthing. Together they have 645 reviews on four platforms, rated 4.8 out of 5 overall.
540
Reviews on Google
All 4 offices
61
Reviews on Facebook
All 4 offices
1
Reviews on Yell
All 4 offices
43
Reviews on Trustpilot
All 4 offices
Open House Estate Agents's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Friendly people and very easy to deal with
5/5
Tom and all the staff are really brilllliant I'd recommend this firm to.anyone there top notch
Thank you for your kind words Ian, it has been an absolute please working with you. And we look forward to helping you on your property journey with the new move. Thanks
5/5
Was moving country and the team allowed a virtual viewing. They are all really helpful and professional would definitely recommend
Thank for your kind Review Ian, we hope you have settled into your new home nicely, Kind regards Tom
5/5
Absolutely fantastic from start to finish! Made our move extremely easy and stress free. Thank you all so much for your hard work and service.
5/5
I have used Open House to manage my rental properties for the last year and I can't recommend them enough, any one looking for the best service with a reasonable price Open House is the place to go.
5/5
I would recommend these I really would the staff are so polite very helpful and when they show you round property there so nice made me and my family feel so welcome we had the pleasure of Jack and he spoke to our 2 year old grandchild and my downsyndrome brother with so m7ch respect as if he was a friend not an estate agent then since we viewed the house the members of staff could not have been more helpful π π def go threw these for a property you will be amazed with the service provided
Hi Pamela, Thank you for your kind review, we hope you enjoy your new home and you know where we are if you ever need anything in the future. Kind regards Tom
5/5
They have been brilliant from the start of our tenancy, any problems we have had have been dealt with quickly, the staff are friendly and really go above and beyond for you. I would deffinately recommend.
5/5
Tom and Martin were a pleasure to deal with are very professional and knowledgeable. I will definitely use open house again.
5/5
Couldnβt fault openhouse. From start to finish they kept me updated throughout the sale of my property and the service they provided was excellent. Used no jargon and kept it simple as it should be. Would highly recommend using openhouse for anyone looking to sell their property as I did. Thanks again :)
Thank you for your kind words Andy, it was a pleasure working with you and if you ever need us again in the future please donβt hesitate to give us a call. Thanks
2/5
Wouldn't get these to sell my house again. We were delayed many months which I accept was not their fault however I was not told the full story behind the reasons why. We were told initially we could move in January when the first delay came. From January onwards I was told we should be ready 'next week'. Eventually moved near the end of April which was a long week. Ring the office to be told the person I need to speak to is in a meeting and he will ring back. He doesn't, or did ring back 3 days later with 'no news'. In the end me and the buyer exchanged numbers and contacted each other directly to sort things out ourselves. One good thing is they only charge 1%
1/5
Beware. This group will make sure to hold on to every penny of your deposit. We left our flat spotless - actually in a better condition than we found it, ironically, however they somehow fleeced Β£400 from us. They do this by charging for general wear and tear and unless you took a photo of every inch of wall they will hold you liable. If there is as much of a fingerprint on the wall they will charge you a 'repainting' fee. We spend 2 days cleaning the flat, bathroom and shower drain included and they still charged us a 'cleaning fee'. I can't imagine what they would do to tenants who actually didn't look after the flat. If you rent with this group just be prepared to not getting your deposit back.
5/5
Open house have been managing agents for my rental property for nearly a year now. All I have is praise for the service they offer. They are amazing at what they do and provide excellent customer service and the personal touch is what makes them the agent of choice for me. If you are looking for agents for renting or selling your property I would say look no further.
Thank you for kind words Nima, it is an absolute please to work with your lovely properties and we look forward to many more year of working together. Thanks
5/5
What an amazing company, the communication was outstanding. I felt throughout the process they wanted what's best for us. Tom will go the extra mile to help and support you and treat you like a human being. Everyone I spoke was friendly and couldn't do enough for us. Thanks to everyone at Open House!
Thanks for your kind review Will, it was a pleasure to work with you both. From everyone at Open house we hope you have many happy years in your new property. And if you ever needs us again please donβt hesitate to give us a call. Thanks
5/5
If you want to sell your house, go with the best, go with OPEN HOUSE. Tom, the Manager, is young, friendly, enthusiastic and super efficient. Open House is a family owned business with a great and friendly sales team who are always there, to advise and answer any questions on the sale of your property. Our property, was sold STC within 2 weeks of being marketed with Open House. We couldn't have been more happy with the help and advice we recieved. So a big, Well Done, to Tom and all the team. Also, a big thankyou for keeping in touch with us in our new home. Many Thanks & kind regards, Sandra & Phil
Hi Phil and Sandra, Thank you for your kind review. It was a pleasure helping you on your property journey and we are really glad to hear that you have settled in to your new home nicely. Don't forget to pop into the office if you're ever back in Yorkshire. Kind regards Tom
5/5
I would like to say, everyone at Openhouse really did a good job at selling our house. Our house had been on the market with a different agent we had only 3 viewer's in over a year. Open house agent's took over the selling and sold it within a few months. All the office staff were brilliant especially Tom, he was so polite and fixed every question we gave to him. I could go on forever about these people.
Hi Sandra, Thank you for your lovely review. we are really glad that we could help you on your property journey. We hope to see you and Derek soon for a catch up. Kind regards Tom
5/5
Open House sold our property in September 2022. Tom was nothing but professional and knowledgeable throughout the entire process (and the whole team there were the same). He made everything very easy to navigate and took a lot of the stress away from us. He recommended solicitors, surveyors, electricians etc which made the process even easier for us ! I would not hesitate in recommending them in the future and would use them again if I was in a position of buying or selling.
Thank you so much for your kind review, we thoroughly enjoyed working with you on your Property journey. We hope you enjoy your new home! Any help we can be in the future please do let us know. Thanks Tom
5/5
It would not be fair to say just one person at Open House did an amazing job because in fact the whole team is fantastic! We sold our place and were able to find our dream forever home. We are now in a better area, near to the high street, schools, park and on a quiet road. The whole team helped us through the whole thing and even helped us after we moved in by providing the information that I needed to setup our services such as council tax I would highly recommend that you do think about using them in your next move.
Thank you Robin , we are really pleased to be able to help you move to your dream home and it was a pleasure dealing with both yourself and Mariet. All the best Bryan, Neil, Stuart and William
5/5
Everyone at Open House is charming, professional and knowledgeable. Nothing was too much trouble for them, despite the fact that our two sales took almost a year to complete and there were some setbacks. They supported us every step of the way, and Bryan in particular went above and beyond for us. Thank you Neil, Stuart, Bryan and Will.
Thankn you Becky for your kind review. It was not easy, but we got there in the end. We really hope that you and your mum are happy in your new home and we are always here if you need us. All the best Stuart, Neil, Bryan and Will
5/5
Rating only, no written review.
Thank you so much for the 5 Stars!
5/5
Rating only, no written review.
Thank you for the 5 Stars!
5/5
Rating only, no written review.
Thank you for the 5 Stars!
5/5
Rating only, no written review.
Thank you for the 5 Stars!
5/5
Rating only, no written review.
Thank you for taking the time to leave a 5 Star Review!
5/5
Rating only, no written review.
Thank you for taking the time to leave a 5 Star Review!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Open House Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Open House Estate Agents and its branches won awards at The British Property Awards in one year, most recently 2025.
British Property Awards winners in one year, the group and its branches: 2025.
British Property Awards by year, 20252025 1 Gold The British Property Awards 2025 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Bolton has the most, with 295 reviews rated 4.9 out of 5, followed by Peacehaven with 139.
The four Open House Estate Agents offices, by town:
Yes. In The Trusted Agent 2026 awards, Bolton won Gold and Peacehaven won Trusted Agent. At The British Property Awards 2025 its branches won 1 Gold award.