4/5
Rating only, no written review.
Agent replied · 30 September 2023
Thank you Colin.

Trusted Agent profile · Kent
★★★★★
760 reviews across 3 offices and 2 platforms
Oakwood Homes has three offices, in Margate, Birchington and Herne Bay (Kent). Together they have 760 reviews on two platforms, rated 4.7 out of 5 overall.
Oakwood Homes's three offices, most reviewed first. Each has its own page.
Showing 570 reviews on Google only. Show every review
4/5
Rating only, no written review.
Thank you Colin.
5/5
Simple the best
Thank you 🙏
5/5
Great service.
Thank you Juliet 🙏 …
5/5
Overall good, thanks
Thanks Eleanor 🙏
5/5
Amazing. So helpful and staff are genuine and kind.
Thanks Mega - pleased we could help. 🙏
5/5
I find the Oakwood Home team extremely professional, helpful and go out of their way to ensure needs are met as seamlessly as possible. They are efficient and communicative and have been extremely supportive in recent times, beyond their remit. I will continue to always choose Oakwood Homes.
So good to read - thank you Lou 🙏 …
5/5
From start to finish the whole process ran smoothly and was very professional. Any questions were felt with and made the whole selling experience a lot more bearable
Thanks Ollie - we hope your future plans all work out well. 🙏 …
5/5
We have had such a positive experience with Oakwood Homes through buying, selling and letting homes through them. They are always friendly, attentive and helpful.
Great to work with you Tony - thank you 🙏 …
5/5
Very impressed with the service I received from Oakwood Homes. They helped me and my partner secure a property with minimal fuss and ease. They were professional, friendly, and responsive throughout the process. They answered all our queries and swiftly and professionally. They also arranged a smooth completion without stress. I would highly recommend Oakwood Homes to anyone looking for a reliable and trustworthy company. Thank you Kate and the team!
Thanks Raman 🙏 …
4/5
Accompanied a friend looking for a property and given my friend's circumstances are not the best I was quietly impressed by the team's service and professionalism.
Great to hear. Thank you Tara 🙏 …
5/5
Oakwood Homes have been very helpful and speedy with communication. It's taken less than a week to find us the the perfect home to rent and secure the holding of the property. Other letting agents haven't even got back to me in the time it's taken for Oakwood to find me a property and almost complete the process.
So pleased we could help Rosa. Thanks for your review - every happiness in your new home 🙏 …
5/5
Everyone at Oakwood was amazing, right from the start. You get the feeling that the team care about the properties and the people they deal with. They were happy to talk through things and answer questions in detail, and were knowledgable about the properties viewed. When I narrowly missed out on a flat, Adam Spickett kept me in mind and was very helpful and responsive. Debbie Thwaites was brilliant and communicative as as we went through the various stages, helping to keep up the pace. I was very happy with the experience throughout and pleased that Oakwood managed the process.
Thank for your review Laura - we hope you will be really happy in your new home 🙏 …
5/5
I had a great experience working with Oakwood Homes. They were very friendly, helpful and professional. They were always available to answer my questions and provide me with all the information I needed. They made me feel like I was their only client, even though I know they had many at the same time.
Thank you Natalija hope all goes well for you 🙏 …
5/5
My experience with Oakwood homes has been very good. My tenancy application was dealt with swiftly and professionally. Would definitely recommend.
Thanks Lloyd - hope all goes well in your new home. 🙏 …
5/5
As first time buyers we were a little nervous starting the search process, but the team at Oakwood Homes made us feel like valued customers with no question too small or silly. It turned out that Oakwood Homes were the only estate agents we’d end up dealing with as after our first viewing our offer was accepted, and I’m so glad that ended up being the case. They kept us up to date throughout the process and were quick to respond to any questions we had. All in all a great experience for our first buy!
Thank you so much Vicky 🙏 All the best with your future plans. …
5/5
Rating only, no written review.
Many thanks David 🙏 …
5/5
Professional, knowledgeable and customer focused, the team did a superb job in supporting our needs.
Thank you Lewis 🙏
5/5
Rating only, no written review.
Thank you Ilie
1/5
Beware Landlords. I think they have got to big to care for landlords, I even had 1 tenant damage my property, then they gave the deposit back and rehomed them in one of their other properties, good luck to that landlord now...communication gets missed, no one responds, they don't care as long as they get the money. Tenants calling me as they have not got back to them. contractors they use also be very careful, some are terrible. im now moving my properties away from them. still haven't rectified the damage there last tenant left. they just ignore you. still asking for my door to be replaced and totally ignored, DO NOT USE THESE Another update, since the new management have taken over , all the the little issues that should have been fixed were not even started, also 1 of the jobs the contractor stuck a towel over a hole instead of fixing it. I have more to update soon
5/5
Rating only, no written review.
Thanks Sitara 🙏 …
5/5
Over the moon with Oakwood services and support. It's been a real pleasure to deal with such a wonderful team who are always available, willing to help and provide the best resolutions. Special thanks Alexander Baker for always being so kind to us and for his great skills in portraying the properties in such a great way through his videos and photos. He has really gone above and beyond with his services and I will always proudly recommend Oakwood Homes when searching for a property.
Thank you Julieta - we wish you all the best for your future plans 🙏 …
5/5
Oakwood Homes have been efficient and professional throughout the whole process of renting out my property. I would not hesitate in recommending this company. All the colleagues are very helpful and friendly.
Thank you Vivienne - a pleasure to have helped. 🙏 …
5/5
Rating only, no written review.
Thank you Laura 🙏 …
5/5
We were acting as guarantor for someone. Tobias worked quickly and efficiently and had all necessary paperwork completed in the same day. He made the whole process effortless and painless for us.
Great to hear thank you Deborah 🙏 …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Oakwood Homes, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Oakwood Homes and its branches won ESTAS awards in two years, most recently 2025.
ESTAS winners in two years, the group and its branches: 2023, 2025.
2025 1 Best in Postcode ESTAS 2025 winners
2023 1 Best in Postcode ESTAS 2023 winners
Source: ESTAS winners lists, as published, linked by year.
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Margate has the most, with 675 reviews rated 4.7 out of 5, followed by Birchington with 246.
The three Oakwood Homes offices, by town:
Yes. In The Trusted Agent 2026 awards, Margate won Platinum. At the ESTAS 2025 awards its branches won 1 Best in Postcode award. The group and its branches have also won 1 other industry award since 2023.