Trusted Agent profile · Kent

Oakwood Homes estate agents in Margate, Birchington and Herne Bay

4.7

★★★★★ Excellent

760 reviews across 3 offices and 2 platforms

www.oakwoodhomes.biz

Oakwood Homes has three offices, in Margate, Birchington and Herne Bay (Kent). Together they have 760 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

571

Reviews on Google

All 3 offices

Facebook logo

4.8 / 5

189

Reviews on Facebook

Business-wide

Our offices

Oakwood Homes's three offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 570 reviews on Google only. Show every review

5/5

Google

As an accidental landlord living 400 miles from my property in Margate, the lettings team at Oakwood Homes have been a godsend since they took over managing the flat around 5 years ago. Recently my long term tenant moved out of the area, so I liaised with the wider lettings team. They quickly found a new tenant and offered excellent advice on multiple aspects of the process - communicating efficiently throughout. I can't recommend Oakwood Homes highly enough for letting a property in Thanet.

Rebecca · 18 November 2023 · Oakwood Homes Margate

Agent replied · 25 November 2023

Thank you Rebecca - so pleased we have been able to help. Thank you too for your business 🙏 …

5/5

Google

Nothing was too much trouble for them. They kept us up to date with the sale and chased solicitors when needed.

Vivienne · 11 November 2023 · Oakwood Homes Margate

Agent replied · 25 November 2023

Thank you Vivienne 🙏 …

5/5

Google

Rating only, no written review.

Anne · 4 November 2023 · Oakwood Homes Margate

Agent replied · 25 November 2023

Thank you Anne 🙏 …

5/5

Google

Rating only, no written review.

Caroline · 4 November 2023 · Oakwood Homes Margate

Agent replied · 25 November 2023

Thank you Caroline 🙏 …

5/5

Google

Outstanding care no photo of course

Clive · 4 November 2023 · Oakwood Homes Margate

Agent replied · 25 November 2023

Thanks Clive 🙏

5/5

Google

The house sold very quickly and at a reasonable price. It was very easy to communicate with them via phone or email.

Carlos · 4 November 2023 · Oakwood Homes Margate

Agent replied · 25 November 2023

Great news - thanks Carlos 🙏 …

5/5

Google

I have had Mel assisting me in finding somewhere to rent. She has been warm, friendly and efficient the entire time, she has put my mind at ease at what has the potential be an extremely stressful time. Top quality customer service.

Hannah · 4 November 2023 · Oakwood Homes Margate

Agent replied · 25 November 2023

So pleased we have been able to help. Thanks for your review Hannah and good luck with your move 🙏 …

5/5

Google

We had a very positive experience when we recently purchased a flat through Oakwood Homes. They were so friendly, professional, relaxed, approachable and reliable. All the things you need when purchasing a property and such a breath of fresh air!

Mounira · 28 October 2023 · Oakwood Homes Margate

Agent replied · 28 October 2023

Thanks Mounira - we hope all goes well for you 🙏 …

5/5

Google

Outstanding customer services customer satisfaction as priority

Great1 · 26 October 2023 · Oakwood Homes Margate

Agent replied · 28 October 2023

Thank you 🙏

5/5

Google

Professional staff and very good problem solvers. I am happy that I found them. They really helped us with our move. Thank you, guys, you are the best! Madeleine, Loraine, Amy, Alexander and all their colleagues, keep up the good work! 11/10/2023 It is the second time that I collaborate with Oakwood Homes and again they showed professionalism, transparency and fairness. Remi, Mel, Kate, Jessye and Tobias went above and beyond to make our move smooth. Special thanks to Kate, always managing at the highest standards. Thank you all for your efficient service.PositiveResponsiveness, Quality, Professionalism, Value

Ana-Maria · 23 October 2023 · Oakwood Homes Margate

Agent replied · 19 June 2024

Thanks for your feedback Ana-Maria. Hope you settle in n well.

5/5

Google

The lettings team at Oakwood Homes are excellent. They found a suitable tenant very quickly. They made the whole process of marketing, vetting, contracts etc very straight forward. They tailored their services to meet our needs and concerns, offering good advice and being professional throughout. We highly recommend them.

Brendan · 21 October 2023 · Oakwood Homes Margate

Agent replied

Thank you for your business and comments Brendan 🙏 …

5/5

Google

We had a really good and smooth buying experience with Craig from Oakwood Homes. I feel like he was calm and patient with us without adding the pressure that can sometimes be associated with other estate agents, while also being extremely informative if we had any questions. Would highly recommend Oakwood Homes.

Troy · 21 October 2023 · Oakwood Homes Margate

Agent replied · 28 October 2023

Great to hear - thank you Troy 🙏 …

5/5

Google

Great service

Heather · 14 October 2023 · Oakwood Homes Margate

Agent replied · 28 October 2023

Thanks Heather 🙏

5/5

Google

All of the team at Oakwoods in Birchington were always professional and friendly and would always accommodate our requests to view the property even at short notice. Any questions and queries were dealt with promptly and efficiently. Thank you to all of the team at Oakwoods Birchington.

Emma · 14 October 2023 · Oakwood Homes Birchington

Agent replied · 29 July 2023

Great to hear - thanks Emma. Hope all goes well with your new home 🙏 …

5/5

Google

Great company honest and clear rental process, 💯 recommend …

Jonathan · 29 September 2023 · Oakwood Homes Margate

Agent replied · 30 September 2023

Thank you Jonathan hope your move all goes well. 🙏

5/5

Google

Once again, the sales and lettings management team have exceeded our expectations! I am genuinely impressed with the exceptional service provided by Adam Spickett and the sales team, as well as Katie-Lilly Greenfield and the lettings team. Their unwavering dedication and hard work were instrumental in successfully concluding my 10-year-plus association with Oakwood Lettings as a landlord, culminating in the seamless sale of our rental property. Throughout the entire process, I was consistently kept well-informed by both teams, going above and beyond what I would consider necessary. I cannot commend them enough for their professionalism, promptness, and consistently courteous service. Beyond being our immediate go-to for any future needs, we wholeheartedly recommend their services to others. Kevin Hunt, Princeps Property Developments.

Kevin · 28 September 2023 · Oakwood Homes Margate

Agent replied

Thank you Kevin 🙏 …

5/5

Google

Oakwood Homes is the best real estate company I have dealt with. Their staff are extremely professional, clear, friendly, and provide outstanding customer service. Their representative advising me, Mrs. Jessye Abbs, was professional, sharp, clear, knowleadgeable, supporting and friendly. Her skills, attitude and knowledge reflected her employer's high standards and training. Jessye really helped me to progress on my search. In addition to having a great team, Oakwood Homes leverages technology to promote their offerings via videos, photos, mobile and web, in a way that makes searching and analysing more effective. Overall, a great company with great staff!

Alex · 28 September 2023 · Oakwood Homes Margate

Agent replied · 30 September 2023

Thanks Alex for your review. So pleased we were able to help 🙏 …

1/5

Google

Very poor service and pravtice -was told if we offer above asking price property would be taken off the market-then told that other potential buyers would still be viewing property!also seem more interested in getting us to see their financial adviser and using their solicitors also .

Nigel · 24 September 2023 · Oakwood Homes Birchington

Agent replied · 30 September 2023

Sorry to learn that you are unhappy Nigel. Your complaint is being reviewed fully. We will always allow any booked viewings to take place as best advice for our clients to achieve the right price and buyer for them. Also we have to report all offers to the seller right up until exchange of contracts to comply with current legislation. You are free to choose whoever you want for your mortgage or solicitors.

5/5

Google

Rating only, no written review.

Joe · 16 September 2023 · Oakwood Homes Margate

Agent replied · 30 September 2023

Thanks for your business Joe 🙏 …

5/5

Google

Rating only, no written review.

DaJilly · 16 September 2023 · Oakwood Homes Margate

Agent replied · 30 September 2023

Thank you DaJilly 🙏 …

5/5

Google

Im really happy how quickly i could get incontact with oakwood and how fast they acted if there was something wrong and how informative and relaxed they were it was out first flat and they really understood that and helped us allot also when we were looking for a flat and moving they really helped allot and gave us lots of flats to look at and viewings were booked quickly

Tom · 16 September 2023 · Oakwood Homes Margate

Agent replied · 30 September 2023

Pleased we could help Tom thank you 🙏 …

5/5

Google

Rating only, no written review.

Lauren · 9 September 2023 · Oakwood Homes Margate

Agent replied · 30 September 2023

Thank you Lauren 🙏 …

5/5

Google

Friendly and professional.

Andrew · 2 September 2023 · Oakwood Homes Margate

Agent replied · 30 September 2023

Thank you Andrew 🙏

5/5

Google

Amazing. So helpful and staff are genuine and kind.

M · 1 September 2023 · Oakwood Homes Margate

Agent replied · 30 December 2023

Thanks Mega - pleased we could help. 🙏 …

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Oakwood Homes, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Oakwood Homes and its branches won ESTAS awards in two years, most recently 2025.

ESTAS winners in two years, the group and its branches: 2023, 2025.

ESTAS awards by year, 2023 to 2025

Source: ESTAS winners lists, as published, linked by year.

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Questions about Oakwood Homes

Which Oakwood Homes office has the most reviews?

Margate has the most, with 675 reviews rated 4.7 out of 5, followed by Birchington with 246.

Where are the Oakwood Homes offices?

The three Oakwood Homes offices, by town:

  • Birchington: 4 Station Road, Birchington, Kent, CT7 9DQ
  • Herne Bay: 128A High St, Herne Bay, Kent, CT6 5JY
  • Margate: Stockwell House, Cecil square, Margate, Kent, CT9 1BD
Has Oakwood Homes won any awards?

Yes. In The Trusted Agent 2026 awards, Margate won Platinum. At the ESTAS 2025 awards its branches won 1 Best in Postcode award. The group and its branches have also won 2 other industry awards since 2023.

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