Trusted Agent profile

Oakheart Property estate agents in Sudbury, West Mersea and Bury St. Edmunds

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

392 reviews across 3 offices and 3 platforms

Oakheart Property has three offices, in Sudbury, West Mersea and Bury St. Edmunds. Together they have 392 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

138

Reviews on Google

All 3 offices

Facebook logo

2.3 / 5

3

Reviews on Facebook

All 3 offices

Trustpilot logo

251

Reviews on Trustpilot

Business-wide

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Our offices

Oakheart Property's three offices, most reviewed first. Each has its own page.

Awards

ESTAS

Industry awards

Oakheart Property branches are among the ESTAS 2026 winners.

ESTAS 2026: 2 Best in Postcode across two branches.

  • Best in PostcodeESTAS Best in Postcode 2026: CO10, SalesSudbury
  • Best in PostcodeESTAS Best in Postcode 2026: CO5, SalesWest Mersea

ESTAS winners in two years, the group and its branches: 2026, 2025.

ESTAS awards by year, 2025

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

Reviews on Google

Showing 138 reviews on Google only. Show every review

5/5

Google

Zav and his team are excellent - professional with attention to detail and go the extra mile

Karen Β· 12 June 2022 Β· Oakheart Property West Mersea

5/5

Google

From the very first conversation, I felt I was in good hands and I was right. The entire process of selling has been a pleasure, made so much easier by the team. I can’t thank you all enough.

Jonathan Β· 12 June 2022 Β· Oakheart Property West Mersea

5/5

Google

Excellent service and always prompt responses to our emails. Friendly and incredibly helpful particularly with negotiating purchase price. We felt we were in very good hands.PositiveResponsiveness, Professionalism

Helen Β· 12 June 2022 Β· Oakheart Property West Mersea

5/5

Google

Oakheart sold our house before we even went to market. The whole process was effortless and stress free. We had a buyer and completed our sale within 3 months. It’s the smoothest sale I’ve had to sale. The whole time we’re great but I have to especially thank Daniel and Tommy they were both amazing throughout the process. I would highly recommend them.

Stephanie Β· 12 June 2022 Β· Oakheart Property Sudbury

Agent replied Β· 11 June 2024

Hello Ms Anslow. Thank you so much for leaving this kind review. Our Team are particularly motivated with the job at hand, and are so pleased you were happy with our services. We wish you and your family the very best in your new home.

5/5

Google

Highly professional, very friendly and hard-working. As a client I felt supported throughout the process, even when the obstacles were strictly speaking nothing to do with Blackwater Estates. I would thoroughly recommend these people: they earn their commission!PositiveResponsiveness

Charles Β· 25 August 2021 Β· Oakheart Property West Mersea

5/5

Google

exceptional customer servicePositiveResponsiveness, Quality, Professionalism

Manny Β· 12 June 2021 Β· Oakheart Property West Mersea

5/5

Google

Great people and a great estate agent helps with every need πŸ‘ …

Phill Β· 12 June 2021 Β· Oakheart Property West Mersea

5/5

Google

Bought a place through them, service really good from start to finish. Staff pleasent and helpful.

Jon Β· 12 June 2021 Β· Oakheart Property West Mersea

1/5

Google

We were looking for a property to rent on Mersea and the estate agent in the office seemed to be very helpful offering to show us a property on the High Street. When we saw it we felt it was suitable for us so we requested to rent it but we were told we needed to wait 4 days for the landlord to decide if he was happy to rent to us. We waited over 1 and a half weeks before we phoned them again after not hearing anything. They still had no news. Then three further days later they called to say we were not the type of people that the landlord wanted to rent to as we had small children and a dog. This criteria should have been defined at the beginning and we should not have been offered the property. This turned out to be a complete waste of our time and we are very disappointed with this estate agents. We do not recommend the leasing element of this branch.

Ben Β· 12 June 2020 Β· Oakheart Property West Mersea

1/5

Google

terrible service, patronising and disrespectful

Oliver Β· 13 June 2018 Β· Oakheart Property West Mersea

5/5

Google

Live in Hertfordshire, thinking of moving to Mersea, spoke to Stephanie, and her enthusiasam re her place of work ,and Mersea makes me want to go there today. Thats how a Proffesional estate works.

Barbara Β· 13 June 2017 Β· Oakheart Property West Mersea

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Oakheart Property

Which Oakheart Property office has the most reviews?

Sudbury has the most, with 305 reviews rated 4.7 out of 5, followed by West Mersea with 289.

Where are the Oakheart Property offices?

The three Oakheart Property offices, by town:

Has Oakheart Property won any awards?

Yes. At the ESTAS 2026 awards its branches won 2 Best in Postcode awards. The group and its branches have also won 1 other industry award since 2025.

Reviews may appear on more than one platform.

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