5/5
GoogleVery pleased with Oakheart's handling of the sale of our property. They were helpful, polite and friendly, and more importantly, they got the job done with a minimum of fuss and excitement. Highly recommended.
Trusted Agent profile
Oakheart Property estate agents in Sudbury, West Mersea and Bury St. Edmunds
★★★★★
392 reviews across 3 offices and 3 platforms
Oakheart Property has three offices, in Sudbury, West Mersea and Bury St. Edmunds. Together they have 392 reviews on three platforms, rated 4.7 out of 5 overall.
138
Reviews on Google
All 3 offices
3
Reviews on Facebook
All 3 offices
251
Reviews on Trustpilot
Business-wide
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Our offices
Oakheart Property's three offices, most reviewed first. Each has its own page.
- Oakheart Property Sudbury18A Market Hill, CO10 2EA305 reviews · 58 on Google (4.8)6 in the last 90 days
- Oakheart Property West Mersea34a Barfield Road, CO5 8QT289 reviews · 42 on Google (4.7)6 in the last 90 days
- Oakheart Property Bury St. Edmunds8 St. Johns Street, IP33 1SQ287 reviews · 38 on Google (4.8)6 in the last 90 days
Awards
Industry awards
Oakheart Property branches are among the ESTAS 2026 winners.
ESTAS 2026: 2 Best in Postcode across two branches.
- Best in PostcodeESTAS Best in Postcode 2026: CO10, SalesSudbury
- Best in PostcodeESTAS Best in Postcode 2026: CO5, SalesWest Mersea
ESTAS winners in two years, the group and its branches: 2026, 2025.
ESTAS awards by year, 2025 to 2025
2025 1 Best in Postcode ESTAS 2025 winners
- Best in PostcodeESTAS Best in Postcode 2025: CO10, SalesSudbury
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Reviews on Google
Showing 138 reviews on Google only. Show every review
Google5/5
GoogleOakheart were with us the whole way. They had an excellent online sales progression tracker, which kept us informed of what we had yet to do and what the seller had done. Everyone we spoke to from Oakheart was super friendly and were always willing to take work of our shoulders.
5/5
GoogleWe have been trying to purchase a property for when we relocate to the UK. George has been outstanding. He took the time to call us in the US with available properties - something no other agent has ever done. If you are thinking of selling your property with Oak Heart, know that you will have an agency that truly values your business and will go above and beyond to find a buyer.
5/5
GoogleWe have recently purchased a property through Oakheart and were really pleased with the whole process from the first viewing to the day we collected the keys. We had a few stressful moments with mortgage application but Dan and George were supportive, patient and professional. We would highly recommend Oakheart if you are considering selling your home or buying a property in their listings.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleAntonia was so helpful. I am grateful for meeting a dedicated and professional person, who provided me with all the information required. I highly recommend Oakheart Property. Thank you Antonia!
5/5
GoogleFabulous... Liam is an absolute star.. Went above and beyond to find me a perfect property...
5/5
GoogleWe have had several viewings with Liam Speak, he is a credit to the company. He was patient, knowledgeable, honest and a pleasure to deal with, would not hesitate to recommend. Great service!
5/5
GoogleThis is a comment on the help we received from a member of staff at Oakheart Estate Agents, Sudbury, Suffolk. The member of staff is Chloe. Throughout our contacts with Chloe, whilst assisting us with finding possible properties, accompanying us to viewings, and dealing with the complexities of property buying she has been really friendly, patient, knowledgeable and professional. I would highly recommend her to other customers and believe she should have a bright future in the real estate world. R.Hudson.
5/5
GoogleWe were shown around some properties in West Mersea by Antonia, she is very helpful and very professional. Really lovely polite manor, and a credit to the company.
5/5
GoogleI would highly recommend Oakheart Sudbury estate agents, the whole process has been excellent. The team have kept us updated all along the way and provided invaluable feedback and advice to help make selling our home as smooth as possible. Particular mention for Chloe who has been in charge of our house viewings and providing feedback, all of which has been very positive, and has lead to us receiving an offer. Chloe has kept in very regular contact and has always been a phonecall away when needed. Their website is easy to use and the online portal is really useful for keeping track of progress.
5/5
GoogleHad an absolutely brilliant friendly and efficient service from Chloe at the Sudbury office. She was very helpful and quick arranging our viewings and answered all our questions promptly. She helped us to find our ideal home, she is an asset to her team.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleEveryone has been so friendly, easy to deal with and really worked with us to make the process for our home as quick and easy as can be! Special shout out to Cara and Richard who have been amazing!! Would happily use again (if needed)
3/5
GoogleI visited the website, I find the lack of ability to narrow the search to a local area a bit annoying, there are only options for price and bedrooms. So properties from other areas like frinton come up when this is 45-55 minutes from my house.
Agent replied · 11 June 2024
Hi Lee, Thank you for the feedback. We are in the process of designing a new website so we'll include this in the specification but in the short term our developers have added a very rough "search by town". I hope this helps. Dan
1/5
GooglePoor behaviour from this company, tried viewing a property only to be told i could view it only in two weeks time on a Saturday. This day obviously convenient for them to stack viewings on the same day and create a pressure bidding war enviroment for potential purchasers. Having no part of it.
5/5
GoogleWe’ve recently used Oakheart for a sale and purchase and the service from start to finish has been faultless. Tommy came to value our property, George completed the viewings and Jess showed us around what has since became our new home. From there, George negotiated our offer and Lucy handled things from acceptance. As the team had built a base before our home went online, Jess managed to secure our buyer within the hour of the very first viewing. Thanks to this, we were in a position to offer on our new home. There had been some back and forth with the offer but George negotiated fairly and secured the house for us. From acceptance, Lucy’s communication was seamless. We were updated at every stage, she kept everyone on their toes to make sure things kept running smoothly. Thanks to Lucy’s hard work and dedication to her job, we completed in under 3 months. We will certainly be recommending Oakheart to our family and friends.
5/5
GoogleThank you for making a turbulent time bearable
1/5
GoogleVery difficult to change to a different estate agent even after the contract had expired, a staff member needs to be more mature and professional. Fed up with excuses.
5/5
GoogleBrilliant communication, incredibly knowledgable and really organised.
4/5
GoogleAfter six months with various estate agents and not much movement we gave Oakheart a try. Matthew visited us and was very enthusiastic about our property and confident that they would be able to sell it for us and they did. Matthew & Oakheart have been fantastic from start to finish. We would recommend Oakheart to sell your property.
5/5
GoogleLovely viewing experience.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Oakheart Property
Which Oakheart Property office has the most reviews?
Sudbury has the most, with 305 reviews rated 4.7 out of 5, followed by West Mersea with 289.
Where are the Oakheart Property offices?
The three Oakheart Property offices, by town:
- Bury St. Edmunds: 8 St. Johns Street, Bury St. Edmunds, IP33 1SQ
- Sudbury: 18A Market Hill, Sudbury, CO10 2EA
- West Mersea: 34a Barfield Road, West Mersea, CO5 8QT
Has Oakheart Property won any awards?
Yes. At the ESTAS 2026 awards its branches won 2 Best in Postcode awards. The group and its branches also won ESTAS awards in one earlier year.
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