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★★★★★
79 reviews from buyers across 2 offices
79 reviews of Nicol & Co come from buyers, rated 4.9 out of 5 on average, across two offices. Checked 9 October 2026.
79 reviews from buyers, newest first, with the office each one is about.
5/5
View Agentsservice with a smile
Nathan and his team have been so responsive, helpful and understanding in our search for a new property, from emailing prior information to the warmth and confidence upon entering their office. The process has been very well explained by knowledgeable and friendly staff, while "customer service" has always been to the fore. We would like to thank Nicol and Co for their professionalism, time and support.
5/5
View AgentsPurchase of a home in Worcester
Not being familiar with the area, the service from the whole team at Nicol @ Co was excellent including an initial tour of a selection of properties to help us choose. Thanks also to Leanne for monitoring the progress to completion. Michael & Kim Gorny.
5/5
View AgentsAbsolutely fantastic! We can't praise Nicol & Co in Droitwich and Leanne enough. They are all very professional, helpful and friendly - without their help and support we wouldn't be in our new home before Christmas
5/5
View AgentsNicol & Co were very professional in their approach and service..
Nicol & Co listened to our requirements and recommended the house that we bought!The process was smooth and efficient.from viewing to purchase,with Nat asha providing excellent knowledge and support.I am pleased to recommend . Nicol & Co..
4/5
View AgentsProfessional and informative service
I'd like to thank Natasha and John for their professional service throughout. Nicol & Co are user-friendly and well prepared for viewings. Natasha was excellent with her knowledge of the properties we viewed and that was very important to us due to the fact that we did not live locally. Many thanks to Natasha and to John.
5/5
View AgentsDealing with Estate Agents
Was looking to buy a BTL property, Nicol had a house for sale which I was interested in. From the first phone to arrange a viewing they provided a warm & friendly service. They accommodated my requested at short notice. The person attending was on time, knowledgeable & courteous. An offer was made. All dealings with Nicol were good, not just a 1 off. Communication to/from them to solicitors & to myself were excellent. They are a well oiled organisation. Main contact (Nathan) was always keen to help and ensured the process kept moving forward. until satisfactory conclusion. Would recommend them to anyone looking to buy/sell a property.
5/5
View AgentsExcellent service from start to finish
We have recently bought a property through Nicol's. We viewed several properties in Droitwich, mainly through Nicol's, They updated us with relevant properties, without wasting our time with unsuitable properties. Viewings were always conducted very professionally, but in a friendly and relaxed way. After agreeing a purchase, we were kept very well informed during a rather protracted period before exchange. The icing on the cake was a welcome pack, with a few useful items, but most importantly information about and some offers from local shops and services. My only negative comment would be their use of 'Offers Over', which can lead to a rather stressful bidding process. However, these seemed to be carried out in a perfectly fair and well organised way; and I understand that their job is to maximise profit for their client.. In my experience, Nicol and Co is a very professional, well organised, and friendly estate agent..
Thank you Keith for the feedback. Hope you enjoy at game up at Worcester Warriors too - they play at home on Friday 4th November!
5/5
View AgentsNatasha Warr
Nicol and Co were very reliable and informative throughout the process. We were advised by Natasha Warr who was very polite and organised, Natasha always replied to phone calls/emails promptly with great detail. We would recommend Nicol and Co to friends and family without hesitation. Ashley Kingdon
Hi Ashley, We really appreciate you taking the time to write this review & thank you for recommending us to others. Best wishes
5/5
View AgentsProperty viewing droitwich
Amy was very knowledgable and helped me out a lot on my viewing of 14 tagwell close droitwich! She answered all my questions that I asked her about the house and I was very pleased with her politeness.
Hi Matt, We really appreciate you taking the time to write a review, thank you. Best wishes
5/5
View AgentsProperty purchase
Excellent support throughout purchase process from all the staff I had contact with.
Hi John, Thank you for taking the time to write your review, we really appreciate it. Best wishes
5/5
View AgentsFantastic
Jo is a fantastic agent for nicol and co and has gone above and beyond any other agency in Worcester.
5/5
View AgentsFantabulous
The viewing was great! Everything that we wanted from the flat and from the agent. We were allowed a very healthy amount of time in the property to view it all fully. 'Amy Hall' the estate agent was extremely helpful to have with us answering any questions we had to ask. Amy would fill us in with property details as we travelled around the property however gave us plenty of time and space to explore for ourselves. Any questions Amy was unsure of she noted down and within 15 minutes of leaving the property I recieved a phone call with all the answers. Can't fault the viewing.
Hi, Thank you for taking the time to post your review. Best wishes
5/5
View AgentsNicol and co
Out of all the estate agents in Worcester - This is the most active and helpful. Jo is an extremely pleasant and energetic Estate agent and we both feel she provides us with a 1st class service.
5/5
View AgentsVery happy customer
Helpful and friendly staff. Great communication through out.
5/5
View AgentsBuying with Nicol and Co
Nicol and Co are fantastic in everyway and provide an extremely friendly, professional service. I was kept up to date with up and coming properties that fitted what I was after and viewings were always prompt, and extremely informative, sadly other estate agents did not come anywhere near the high standards that I recieved from Nicol and Co its a shame they cant look after every house on the market! Staff at Nicol and Co were fantastic both on the phone and in person and inparticular I cant recommend Jo Black highly enough, nothing was too much trouble. A big thank you from myself and I wouldnt hesitate to recommend to friends and family in the future.
Hi Shelley, Thank you for the feedback! Best wishes Matt
4/5
View AgentsEfficient, friendly service, seem to have the balance right
Rating only, no written review.
5/5
View AgentsGood communications
Recently acquired property in Worcester, Matt, Nigel and the team kept me posted on all aspects, very friendly, good to work with them.
Hi Tim, We really appreciate you taking the time to write a review. Best wishes,
5/5
View AgentsService
The service I received from Nicol and Co thanks to John was superb. He is very professional and nothing was too much trouble for him. He is a great asset to the company. I can't praise him enough. Suzie Mustin
Hi Suzie, We really appreciate you taking the time to leave this review. Best wishes
5/5
View AgentsAmazing service
Nigel and the team were fantastic and kept us updated every step of the way and assisted where they could to ensure everything went smoothly. It can't be easy dealing with stressed out sellers and purchasers but Nigel never failed to respond and was always there to make us feel at ease. We would definitely use they if we come to sell our property and recommend to all our friends. A job well done guys!!!
Hi Rosie, Thank you for taking the time to write this review, we are glad that you found the process to have run smoothly. We look forward to working with you in the future, should the situation arise, and thanks for the recommendation. Best wishes,
1/5
View Agentsunclear bidding process
Unhappy with way that we were in a bidding round. Bid the highest, offered property and then had it withdrawn as we were not a cash buyer and agent was holding inaccurate information on us. There was no mention of other criteria being used until this point. Believe we were artificially used to up the price. If dealing with this agent make sure the terms of the bid process are given to you in writing.
Thank you for your comments. When two or more parties are interested in the same property someone has to be unsuccessful as you were in this case. Whilst this is unfortunate it is also inevitable that someone ends up disappointed We always ensure that we ask at the earliest possible stage the method being used to purchase a property whether cash or mortgage. We would normally collect this information at the time you make your initial offer and. our notes do state that you were a cash buyer. When the best and final offers were put forward it was on the basis that both interested parties were able to proceed without a mortgage. When it became clear that this was not the case we were duty bound to report this information to the vendor and this made a significant difference to the decision making process. Ultimately this meant that you were unsuccessful on this occasion. The comment you make about being used to "up the price" is untrue and without foundation and something we fully refute in the strongest possible terms If you would like to discuss the matter further please do not hesitate in contacting us.
5/5
View AgentsThe Buyers' Agent's view
My job is to buy houses - eg represent those people looking to buy and move - like Phil and Kirsty off the telly, but without the cameras. Jo is a great agent to work with - enthusiastic and inventive in meeting my clients' needs. She is personable and friendly and really easy to deal with. Look at it this way - if I had my own property to sell, Jo would be in the frame to sell it. James Greenwood - MD - Stacks.co.uk
5/5
View AgentsAMY A Delight and VERY proffesional, and on Time
Refreshing change,someone who actualy does there job. Nothing was too much trouble. Took time to show us round properly without the added sales pressure which can be off putting. Researched history and location questions. Other agents take note please,how it should be done. Buying at the moment,and when selling will definatly be back
Hi Frank, Thank you for taking the time to write this positive review, we really appreciate it. Best wishes
5/5
View AgentsVery good
Friendly and approachable agent, arrived punctually and was knowledgeable about the property and area. Good aftercare also. We viewed 7 properties over the space of 2 days and Amy was by far the most professional agent that we met.
Hi Alex, Thank you for taking the time to write this review, we really appreciate it! Best wishes
5/5
View AgentsExcellent Service
We have received excellent service from Paul, who has done everything he can to help us find the right house.
Hi Emma, Thank you for taking the time to write this positive review. Best wishes
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
79 reviews from buyers across two offices, rated 4.9 out of 5 on average. For example, TJ wrote: "The viewing was great! Everything that we wanted from the flat and from the agent. We were allowed a very healthy amount of time in the property to view it all ..."
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.