Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
The Trusted Agent SellerExcellent ,professional and efficient.
Karen was a first class agent .she was understanding to our personal requirements and professional and efficient with all the dealings associated with house sale.
We decided to take the house off the market for a few months and she telephoned us to reassure us she understood the circumstances and we were encouraged to hear Karen say she will be available to help us when we were ready to proceed with the sale.
Karen's telephone contact took a great deal of stress of myself and my husband and this has made us that next time we will not hesitate to contact Karen at Nicole&Co.
Kathryn · 21 April 2016 · Nicol & Co Droitwich
Agent replied · 8 August 2016
Hi Kathryn,
Thank you for taking the time to write this review.
We look forward to working with you in the future.
Best wishes
★★★★★ 5/5
The Trusted Agent SellerWorcester sale
In 2015 Dom sold my property. During a tough market times, she was identifying suitable buyers. In the meantime kept me regularly updated. When the sale was going through she eased the anxiety by keeping me up dated.
All in all a smooth top process.
Dan · 20 April 2016 · Nicol & Co Worcester
Agent replied · 7 November 2016
Hi Dan,
Thank you for taking the time to write this positive review.
Best wishes,
★★★★★ 5/5
FacebookCouldn't possibly fault this team if I tried! These people have bent over backwards and upside down for us! We've not had the easiest of rides but yet nicol and co have somehow picked us up and made us feel like we're there only customer.Our house sold on first viewing back in December but sadly after being strung along by our buyers for 5 months they decided to pull out. Within 48 hours of it falling through we've accepted another offer. We truly believe this is due to the fantastic nicol and co team, Tash, Paul, Matt and Amy. Your absolute gems.
Laura · 20 April 2016 · Nicol & Co Worcester
★★★★★ 5/5
The Trusted Agent BuyerVery good
Friendly and approachable agent, arrived punctually and was knowledgeable about the property and area. Good aftercare also.
We viewed 7 properties over the space of 2 days and Amy was by far the most professional agent that we met.
Alex · 20 April 2016 · Nicol & Co Droitwich
Agent replied · 8 August 2016
Hi Alex,
Thank you for taking the time to write this review, we really appreciate it!
Best wishes
★★★★★ 5/5
The Trusted Agent TenantFantastic.
Absolutely brillaint service from the agrents at nicol and co. Fast, helpfull and polite. Made our move as hassle free as possible.
Sophie · 20 April 2016 · Nicol & Co Droitwich
Agent replied · 8 August 2016
Hi Sophie,
Really appreciate you taking the time to write a review. It's great to hear that we were able to make your move as hassle free as possible.
Best wishes
★★★★★ 5/5
The Trusted AgentExcellent service Dominique
I have used Dominique to rent a property and sell my own home. Both times she has delivered excellent service and her attention to detail separates her from the rest. We had three valuations and Dominique was the most positive and encouraging. She truly believed she could achieve a figure, which was over £10,000 more than the other valuations and true to her word we did! Nothing was too much and she made the whole thing stress free. She really does break the mould. Thanks Dominique, I will be sure to recommend you.
Michelle · 20 April 2016 · Nicol & Co Worcester
Agent replied · 7 November 2016
Hi Michelle,
Thank you for taking the time to write this positive review about Dominique and thank you for recommending us to others, we really appreciate it.
Best wishes,
★★★★★ 5/5
The Trusted AgentTeam Nicol&Co
Fantastic,
Nicol&Co work as one.
You may start to deal with John, but if you call back and he`s out of the office
any other member of the team will be able to help, also they will know exactly
what the state of play is with your house sale or purchase
AW · 20 April 2016 · Nicol & Co Droitwich
Agent replied · 8 August 2016
Thank you for taking the time to write this review.
Best wishes
★★★★★ 5/5
The Trusted Agent SellerGreat service! proactive and kept me updated on developments at all stages..
I have no hesitation in recommending Nicol & Co to anyone wishing to buy or sell property in Worcestershire.
Michael, Hong Kong
Michael · 19 April 2016 · Nicol & Co Worcester
Agent replied · 7 November 2016
Hi Michael,
We really appreciate you taking the time to post a review and thanks for the recommendations.
Best wishes,
★★★★★ 5/5
The Trusted Agent SellerA professional service that gives you confidence and reduces stress
A really professional team effort with great communication throughout. Karen has been helpful with advice not just on the sale but also on the move to another area and the sales manager has been great at keeping me posted and advising as things go forward. Great work from all concerned and I would gladly recommend this team to anyone buying or selling - a service that covers you from start to finish!
Ann · 19 April 2016 · Nicol & Co Droitwich
Agent replied · 8 August 2016
Hi Ann,
Thank you fore the review and recommendation, we are glad to of been able to make your move as stress free as possible for you.
Best wishes
★★★★★ 5/5
The Trusted Agent BuyerExcellent Service
We have received excellent service from Paul, who has done everything he can to help us find the right house.
Emma · 19 April 2016 · Nicol & Co Droitwich
Agent replied · 8 August 2016
Hi Emma,
Thank you for taking the time to write this positive review.
Best wishes
★★★★★ 5/5
The Trusted AgentProfessional and friendly
We used Nicol and Co to sell our property. Karen was friendly and informative when she came to our house to give us a valuation. We were confident in the information she gave us and proceeded to put our house on the market with Nicol and Co. Throughout the time we were on the market Karen kept us informed of what was happening and was always positive and friendly.. We were delighted with the service we received and would highly recommend Nicol & Co and Karen to others.
Christina · 17 April 2016 · Nicol & Co Droitwich
Agent replied · 8 August 2016
Hi Christina,
Thank you for taking the time to write a review & thanks for recommending us to others!
Best wishes
★★★★★ 5/5
The Trusted Agent SellerExcellent service from Nicol and Co
I have recently completed a challenging property sale and I can't recommend Nicol and Co enough for their fantastic service throughout. Nigel White in particular was professional, efficient and very patient. He kept me smiling and reassured throughout the selling process and completely went above and beyond to ensure completion happened on time, even though it was a very tight deadline.
Thank you to all of the team, especially Nigel, helping me to move on with the next exciting step in my life!
Sindy · 16 April 2016 · Nicol & Co Worcester
Agent replied · 7 November 2016
Hi Sindy,
Thank you for writing a positive review about the company and our team, we really appreciate it.
Best wishes,
★★★★★ 1/5
FacebookAVOID AT ALL COSTS!!! These idiots are inconsiderate/unorganised and liers and are making my family including a 13 week old baby homeless. They have served a non fault eviction on tenants who have never had any complaints, paid all rent on time and kept the property in a better condition than it was handed to us in because we keep reporting faults which they are oblidged to carry out. They seem to find it acceptable for us to wait 10 months for our shower to be repaired and leave us without an oven for 1 month, just to name a few faults. Today it has become clear that our home is back on the market to let all because we are obiding by our agrement and reporting faults. I dont know how these people can sleep at night! They havnt even offered us any of their other properties to move in to. There words "we are not a housing association" ..err hello i know that we have 2 employeed incomes...we are not scroungers! ..bunch of T****
Dale · 16 April 2016 · Nicol & Co Worcester
★★★★★ 5/5
The Trusted AgentExcellent service
As my husband and I hadn't moved house for 34 years we were very nervous about the process.. Karen impressed us with her knowledge of the local market and made us feel more confident about moving. We put our house in the hands of Nicol @ Co and everyone we dealt with in their office was helpful and gave us good advice. They found a buyer for our house and soon found us a house to buy. Karen especially went the extra mile to help us find a house that met our needs and we really appreciate her hard work.
Jean · 16 April 2016 · Nicol & Co Droitwich
Agent replied · 8 August 2016
Hi Jean,
Really appreciate you taking the time to write this review.
We hope that you are happy in your new home.
Best wishes
★★★★★ 5/5
The Trusted Agent SellerA NEW BREED OF ESTATE AGENT WHO GOES MORE THAN THE EXTRA MILE!
One review but based on TWO experiences of Nicol & Co – so no fluke! A bit wordy maybe but surely worth just two minutes of your time given how financially impactive it could be if you choose the wrong estate agent!
Throw away the stereotypical view you have of estate agents – I have! When this company was created it clearly didn't want to become just another option – it wanted to be the ONLY option through its innovative approach, amazing attention to detail and a genuine desire to sell your house for the best price and support you throughout the process.
Would you be happy if your agent:
1. Not only valued your house higher than anyone else but also went on to exceed the asking price
2. Completed a sale subject to contract within 7 days
3. Kept you updated throughout the process and worked hard on your behalf rather than disappear as soon as the sold sign appears - if your agent managed to secure a sale of course.
4. Made you feel like a VIP when you attended their office.
5. Showed great empathy and took away the stress of selling a house so you could relax.
Nicol & Co achieved all of that for me and more! Don't be fooled into thinking a good review is being written just because a good sale price was achieved – it's much, much more than that.
Before I met Karen Smith at Nicol & Co I had dealt with another agent and came out of the market appraisal feeling very stressed and daunted by the whole situation. When I met Karen she promised a lot as all agents do. But I had a good feeling about her (aided by great evidential support of her claims) and I'm so glad I put my trust in her and my instincts. She brought together an amazing mix of professionalism, local knowledge and empathy which resulted in a house sale that was so unbelievably easy for me as the seller – something I could never have imagined writing.
Of course I know that selling my house was a team effort and the office was so friendly with everyone on the sales team having knowledge of my property – what a great impression for any potential buyer I thought.
Normally, when I enter an estate agent's office it feels like you've walked in on something and you stand there waiting until they are ready to speak to you and ask you what you want. So it was somewhat of a surprise when I walked up to the entrance of Nicol & Co's Droitwich office and found Paul Spregg already standing and ready to greet me when I entered. It's these little things that make a big difference!
Chris · 16 April 2016 · Nicol & Co Droitwich
Agent replied · 8 August 2016
Hi Chris,
Thank you for this positive review of the company and our staff.
Best wishes
★★★★★ 5/5
The Trusted Agent BuyerNicol & Co offered good advice and did all they could do progress the transaction
In my recent purchase of a residential property throughout the process, from the initial and subsequent viewings and then during the stages of negotiation through to completion, I found Nigel, Tom and Nathan very helpful. They did all they could to advise me and ensure that there were no barriers to a speedy transaction.
Bryan · 15 April 2016 · Nicol & Co Worcester
Agent replied · 7 November 2016
Hi Bryan,
We really appreciate you taking the time to write a review about the company.
Best wishes,
★★★★★ 5/5
The Trusted Agent LandlordExcellent Service
Excellent service - well organised - professional team
Nicol & Co Estate Agents no.1 for choice...
Michael · 15 April 2016 · Nicol & Co Droitwich
Agent replied · 8 August 2016
Hi Michael,
Really appreciate you taking the time to write this positive review about the company.
Best wishes
★★★★★ 5/5
The Trusted Agent BuyerPurchase of Bungalow (Omega)
We have received a professional and friendly service from Nicol & Co from purchase 7 weeks ago to completion, with a box of goodies as a present for our new home.
John · 15 April 2016 · Nicol & Co Worcester
Agent replied · 7 November 2016
Hi John,
Thank you for taking the time to write a review, we really appreciate it.
We hope you are enjoying your new home.
Best wishes,
★★★★★ 5/5
The Trusted Agent Buyerprofessional, informative, approachable, always available to discuss potential properties to buy.
We have been dealing with Natasha Warr from Nicol & co of Droitwich Spa, We have found her knowledge of the properties they have available for sale which would suit our needs to be very good.. She has always kept us informed of properties coming on the market with themselves that she thinks we would be interested in. Can't praise her professionalism enough. Would highly recommend Nicol & co especially Natasha.
Stephen · 13 April 2016 · Nicol & Co Droitwich
Agent replied · 8 August 2016
Hi Stephen,
Thank you for your positive review & thanks for recommending us to others!
Best wishes
★★★★★ 5/5
The Trusted AgentAmy hall
Amy has showed me round a few properties she is a asset to nicol and co not only was she knowledgable she was polite smart puntual and didn't mind how many questions you asked!
Rachel · 11 April 2016 · Nicol & Co Droitwich
Agent replied · 8 August 2016
Hi Rachel,
Thank you for taking the time to post your review.
Best wishes
★★★★★ 4/5
The Trusted Agent SellerHighly proactive and great customer service
Nicol & Co. team have been excellent from the very first call. They have inspired confidence, listened to our needs, laid out all the options and given great advice. They were so proactive that we've already had 3 viewings before the property was formally on the market.
Jonathan · 11 April 2016 · Nicol & Co Worcester
Agent replied · 7 November 2016
Hi Jonathan,
We really appreciate you taking the time to write a review.
Best wishes,
★★★★★ 5/5
The Trusted Agent BuyerBuying a property with Nicol and Co
As a first time buyer, I had a very pleasant experience buying my first house with Nicol and Co. They were friendly, helpful and professional. Amy took me round to the viewings and was able to organise appropriate properties to view at short notice. She was a pleasure to deal with and helped me find the right home. I would certainly use Nicol and Co again.
James · 10 April 2016 · Nicol & Co Droitwich
Agent replied · 8 August 2016
Hi James,
Thank you for posting a review, we hope you are happy in your new home.
Best wishes
★★★★★ 5/5
The Trusted Agent TenantOutstanding
Benito was so helpful with everything! Highly recommended!
Anonymous · 7 April 2016 · Nicol & Co Droitwich
Agent replied · 8 August 2016
Thank you for taking the time to post a review.
★★★★★ 5/5
The Trusted Agent BuyerPleasant helpful staff
Rating only, no written review.
Richard · 6 April 2016 · Nicol & Co Droitwich
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.